What MediQuo does

MediQuo (legal entity MEDIPREMIUM SERVICIOS MEDICOS, S.L) is a Barcelona-headquartered telemedicine company operating across 8 countries — Spain plus 7 Latin American markets (Brazil, Mexico, Colombia, Argentina, Ecuador, Peru, Chile) — via an omnichannel digital health platform that supports asynchronous chat, scheduled and urgent video calls, VOIP voice, electronic prescriptions, digital test ordering, structured medical records, and AI-powered automatic medical report generation. The platform is differentiated by an in-house medical team of more than 300 professionals covering 22+ specialties, ISO/IEC 27001 certification, GDPR-aligned operations, and pre-built integrations with hospital information systems (Tuotempo, Chipcard, Lince) and electronic prescription rails (OSIGU, REMPe). Architecture is built on REST APIs, Webhooks, native Android/iOS SDKs, and Web Components, enabling white-label embedding into client portals.

The company serves four distinct customer segments. For insurance companies, MediQuo offers a white-label omnichannel platform deployed across more than 250 insurers, reportedly reducing care costs by 20% and resolving 91.7% of consultations without referral. For clinics and hospital groups (including Grupo Hospitalario HLA and Hospital Universitari Germans Trias i Pujol), MediQuo PRO delivers a HIS-integrable telemedicine stack with optional supplemental medical teams. For corporate employers, the company sells employee wellness plans spanning 24/7 medical chat, mental health, and weight management. For individual patients, the MediQuo consumer app (iOS and Android) provides self-serve access at €30/month, augmented by transactional medical certificates at €55 each for visa, residency, and university documentation. The company reports 5 million+ patients served, 1.5 million+ app downloads, a 4.6/5 app store rating, and 94% patient satisfaction.

MediQuo has raised approximately €8.5 million cumulatively across six funding rounds since 2018, with the most recent a €1.35 million seed in April 2023 led by Grupo Silanes, joined by Encomenda, Trampoline VP, Capital Cell, and Tokavi. Earlier backers include Target Global, Dozen Investments, and Google for Startups. The company is privately held, projects €20 million in revenue by 2027, and is positioned for continued Spain consolidation plus Latin American expansion.

Name

MediQuo

Legal name

MEDIPREMIUM SERVICIOS MEDICOS, S.L

Website

https://mediquo.com

Company type

Private

Founded year

2015

Operating status

Operating

Headcount range

11–50 employees

Short description

MediQuo is a Barcelona-based telemedicine platform offering white-label omnichannel medical consultations (chat, video, voice) across 22+ specialties to insurers, hospitals, corporate employers, and 5M+ patients in 8 countries.

Ownership category

akta.pro rank

Product category

Telemedicine Software

NAICS

Offices of Physicians (62111), Offices of Physicians (except Mental Health Specialists) (621111), Offices of Physicians, Mental Health Specialists (621112), Offices of Physicians (6211)

SIC

Services-Health Services (8000), Services-Misc Health & Allied Services, Nec (8090)

akta.pro primary industry

24/7 On-Demand Urgent Care Virtual Visit Platforms (HLALAJAA)

akta.pro secondary industries

Payer-Integrated Tele-Urgent Care Platforms (HLALAJAG), Tele-Urgent Care for Health Systems & Clinics (White-Label) (HLALAJAF), DTC Telehealth with Integrated Online Pharmacy (Cash-Pay/Subscription) (HLALAIAA), Healthcare On‑Demand Platforms (Telehealth, Home Care, Nursing) (BPAMAHAH)

Keywords

• Telemedicine platform
• Digital health services
• White-label telehealth
• Electronic prescriptions
• Medical consultation software

Headquarters

HQ city

Barcelona

HQ country

Spain

HQ region

Europe

Offices8 records

Markets served

GTM type

B2B and B2C

Offering type

Software

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure

Revenue model

1. B2B Enterprise Subscriptions (Insurers, Hospitals, Enterprises): MediQuo generates revenue through annual or multi-year platform subscriptions sold to insurers (white-label telemedicina), hospital groups (MediQuo PRO platform), and corporate employers (employee wellness plans). Pricing is likely quote-based for enterprise tiers. The company reports €20 million revenue projections by 2027.
2. Direct-to-Consumer App Subscriptions: Consumer patients pay €30/month for access to the MediQuo app's medical services including chat, video consultations, and prescriptions. The app is also available for free with basic features, monetized through premium plan upgrades.
3. Medical Certificate Issuance (B2C): MediQuo charges €55 per medical certificate for visa, residency, NIE, TIE, CUE, and university requirements, delivered online within 24 hours. Revenue is per-transaction.

Pricing tiers

Go-to-market motion2 records

Distribution channels5 records

Marketing channels6 records

Core offering

MediQuo operates a white-label omnichannel telemedicine platform that connects patients with a team of 300+ in-house medical professionals across 22+ specialties via chat, video calls, and voice consultations. The platform supports electronic prescriptions, digital test ordering, AI-generated medical reports, and medical records management, and is sold both as a direct-to-consumer mobile app and as an embedded B2B solution for insurers, hospitals, and corporate employers across Spain and Latin America.

Product overview

MediQuo is a comprehensive digital health ecosystem built around its core telemedicine platform (mediQuo patient app and mediQuo PRO professional platform) offering multichannel healthcare delivery via chat, video calls, voice calls, and medical prescriptions. The platform provides modular components including AI-powered automatic report generation, electronic prescriptions, medical records, appointment scheduling, and test prescription systems. Specialized vertical services include mental health (Plan de Bienestar Emocional), weight management (Plan de Pérdida de Peso), and targeted clinics for hair health, skin conditions, and general wellness. The company serves multiple market segments through white-label solutions for insurers, hospitals, and enterprises, while maintaining a direct-to-consumer patient app.

Differentiator

Problem solved

Functional benefit

Brands

• MediQuo PRO: Professional platform for healthcare providers including clinics, hospitals, and insurance companies with white-label telemedicine solutions.

Products and services

• MediQuo Patient App (mediQuo) Consumer mobile app providing 24/7 access to medical consultations via chat, video, and voice with doctors across 22+ specialties. Includes unlimited chat, video specialist access, electronic prescriptions, medical reports, and access to specialized digital clinics (mental health, weight loss, hair health, acne). Priced at €30/month for premium, with a free tier available. Rated 4.6/5 with 1.5M+ downloads.
• MediQuo PRO Professional telemedicine platform for healthcare providers to manage patient consultations. Includes chat, video calls, voice calls, medical records, appointment scheduling, electronic prescriptions, digital test ordering, and AI-powered report generation. Integrates with hospital HIS systems via REST APIs, Webhooks, and native Android/iOS SDKs.
• White-Label Telemedicine for Insurers White-label omnichannel telemedicine platform for insurance companies, fully integrable into insurer portals with chat, video, voice, electronic prescriptions, authorizations, billing, and online appointments. Deployed for over 250 insurance companies. Reported outcomes include 20% reduction in care costs and 91.7% consultation resolution rate.
• Telemedicine Platform for Clinics and Hospitals Complete omnichannel telemedicine software for clinics and hospitals. Integrates with HIS systems (Tuotempo, Chipcard, Lince, REMPe, OSIGU) and supports chat, video, voice, medical records, test prescriptions, and AI-powered reports. Optionally supplemented by MediQuo's own medical teams for overflow and 24/7 coverage. Customers include Grupo Hospitalario HLA and Hospital Universitari Germans Trias i Pujol.
• Employee Health Benefits Plan Digital health benefits service for corporate employees, including 24/7 telemedicine with 22+ specialties, mental health and psychotherapy services, weight management plans with endocrinology and nutrition, and women's health programs. Sold directly to HR departments as a benefit package.
• Online Medical Certificates (Certificados Médicos) Online medical certificates valid for visa applications, residence permits (NIE, TIE, CUE) and university requirements in Spain. Includes online video consultation with a licensed Spanish doctor, IHR 2005-compliant certificate, delivery within 24 hours via email, available in Spanish and English. Priced at €55 per certificate.

Quantifiable outcome

• 91.7% of consultations resolved without referral (90%+ video, 70%+ chat)
• +5 more outcomes

Named customers4 records

Segments4 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration6 records

AI capability2 records

Feature7 records

Partnerships

Four partnerships are on record, tiered core.

• LincecoreTechnology or IntegrationIntegration with Lince diagnostic prescription platform in Spain, enabling MediQuo PRO users to issue and authorize diagnostic tests directly from the medical interface.
• ChipcardcoreTechnology or IntegrationIntegration with Chipcard platform in Spain, allowing direct issuance and authorization of medical tests from the MediQuo PRO physician interface.
• TuotempocoreTechnology or IntegrationIntegration with Tuotempo appointment scheduling system, enabling seamless scheduling of medical appointments within the MediQuo PRO platform ecosystem.
• REMPe (Digital Prescription Services)coreTechnology or IntegrationREMPe (Digital Prescription Services, S.A.) administers electronic prescriptions generated through MediQuo's platform. Based in Seville, Spain, REMPe is the regulatory backbone for e-prescription compliance.

Scale indicators13 records

Recent moves7 records

Expansion highlights6 records

Emerging players

• Doccla: Doccla provides virtual ward and remote patient monitoring services to hospitals and insurers in Europe. While more focused on RPM than MediQuo's on-demand consultations, it overlaps in serving the same B2B hospital and insurer buyer personas with complementary virtual care technology.

Broad incumbents

• Amwell: Amwell provides a white-label telehealth platform sold to health systems and insurers globally. Its Converge platform competes with MediQuo PRO for hospital and payer digital health contracts, especially in markets with established digital infrastructure.
• Teladoc Health: Teladoc is the global incumbent in virtual care, offering enterprise telehealth platforms for insurers, hospitals, and employers. It is a broad incumbent peer to MediQuo's white-label B2B platform business, particularly for cross-border insurer RFPs in LATAM and Europe.
• Doctolib: Doctolib is Europe's largest telehealth and appointment-booking platform, dominant in France, Germany, and Italy. It competes for hospital and insurer digital health contracts in Europe and represents the kind of scaled incumbent MediQuo could face as it expands from Spain into wider Europe.

Regional players

• 1Doc3: 1Doc3 is a major LATAM telehealth platform operating primarily in Colombia and expanding across the region. It is a regional peer to MediQuo in LATAM consumer and enterprise telemedicine, with comparable specialty coverage and insurer partnerships.

Direct peers

• Babylon Health: Babylon Health built a direct-to-consumer and insurer-integrated telehealth platform combining AI triage, video consultations, and e-prescriptions. It is a direct peer to MediQuo's omnichannel telemedicine stack and illustrates the operational and capital challenges of scaling such a model.
• Kry (Livi): Kry/Livi is a European direct-to-consumer and NHS-integrated telehealth provider offering video consultations, e-prescriptions, and white-label enterprise services. It is a direct peer in the omnichannel telemedicine, insurer/hospital white-label, and AI documentation space.
• Doctoralia (Docplanner Group): Doctoralia is the leading doctor-finding and online booking platform in Spain and LATAM, owned by Docplanner. It overlaps directly with MediQuo in Spanish-speaking markets across online appointment booking, teleconsultation, and patient-provider matching for both insured and consumer segments.
• HealthHero: HealthHero is a European digital health platform offering telehealth, remote monitoring, and corporate wellness programs to insurers and employers. It is a direct peer to MediQuo's enterprise wellness and white-label telemedicine offerings in European markets.

Others

• Pipedrive: Pipedrive is a CRM vendor integrated into MediQuo's stack as a data recipient. It is included as an ecosystem/adjacent participant rather than a direct competitor, illustrating the partner layer underlying MediQuo's enterprise sales operations.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks6 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/c/mediQuoTuamigom%C3%A9dico
• LinkedInlinkedin.com/company/mediquo
• Instagraminstagram.com/mediquo.es
• Xx.com/mediquoapp

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Funding overview

Funding rounds7 records

Investors9 records

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about MediQuo