RELIABLE PLUMBING

What RELIABLE PLUMBING does

Reliable Plumbing is a locally owned and operated plumbing contractor founded in 2005 by David Giannecchini, headquartered in Hidden Valley Lake, California (California contractor license #885558). The company delivers residential and light commercial plumbing services — including water heater installation and repair (tank and tankless), faucet repair and installation, kitchen and bathroom plumbing, repiping, sewer line service, and gas line installation — to homeowners and businesses across 14 service areas spanning Lake County and Sonoma County, including Hidden Valley Lake, Middletown, Clearlake Oaks, Kelseyville, Calistoga, St. Helena, and Healdsburg.

The business is built on a traditional trades-services model with a small team of approximately 9 employees operating Monday through Friday, 8:00 am to 5:00 pm. Service requests are captured via phone (707) 987-9447, email, and a website contact form. Pricing is quote-based with free estimates provided after on-site diagnosis. The company differentiates by carrying premium third-party brands (Moen faucets and smart flow valves, Rheem water heaters) and reselling Moen's Smart Water Monitor as an add-on connected product. The technology stack is conventional plumbing-trade execution with consumer IoT resale rather than proprietary software.

The revenue model is one-time project billing for repair, installation, and maintenance work, with no disclosed subscription or recurring contract revenue. Customer acquisition is driven by local word-of-mouth, the company website, and direct phone outreach, with five prominent five-star customer testimonials referencing reliability, fair pricing, and next-day emergency response. There is no external funding, no parent company, and the firm is privately held by the founder. Growth is constrained by a single-location footprint, limited hours, and a small crew, with the most visible expansion signals being geographic coverage breadth and the addition of commercial-segment work.

Name

RELIABLE PLUMBING

Legal name

Reliable Plumbing

Website

https://reliableplumbingwebsite.com

Company type

Private

Operating status

Operating

Headcount range

1–10 employees

Short description

Reliable Plumbing is a locally owned plumbing contractor in Hidden Valley Lake, California, providing residential and commercial plumbing repair, installation, and water-heater services across 14 Lake County and Sonoma County service areas. The 9-employee firm serves homeowners and small businesses with quote-based pricing and premium-brand partnerships.

Ownership category

akta.pro rank

Product category

Plumbing Services

NAICS

Plumbing, Heating, and Air-Conditioning Contractors (23822), Plumbing, Heating, and Air-Conditioning Contractors (238220)

SIC

Services-Miscellaneous Repair Services (7600)

akta.pro primary industry

Plumbing & Pipefitting Contracting (IMAFALAC)

akta.pro secondary industries

Residential Plumbing Fixture Installation & Repair (HSAOAAAA), Pipe Installation, Repair & Repiping (HSAOAAAB), Plumbing Installation, Service & Repair (IMAIABAB), Minor Plumbing Repairs (Leaks, Faucets, Toilets, Drains) (HSAGAAAC)

Keywords

• Plumbing repair services
• Residential plumbing
• Commercial plumbing
• Water heater installation
• Repiping services

Headquarters

HQ city

Hidden Valley Lake

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Supply Chain, Marketing or Sales, Others

Revenue model

1. Plumbing Repair Services: One-time service revenue from repairs including pipe repairs, faucet and fixture work, garbage disposal repairs, toilet repairs, water heater servicing, and sewer line inspections
2. Plumbing Installation Services: Revenue from new installations including water heater installations (tank and tankless), faucet installations, fixture installations, pipe installation, and repiping services
3. Commercial Plumbing Services: Customized plumbing solutions for businesses including restaurants, retail stores, and office buildings covering repairs, installations, and maintenance

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels3 records

Core offering

Reliable Plumbing is a licensed California plumbing contractor (license #885558) that provides residential and commercial plumbing repair, installation, and maintenance services in Hidden Valley Lake, CA and surrounding Lake and Sonoma County areas. Its core offerings cover water heater (tank and tankless) installation and repair, faucet repair and installation with Moen smart flow valves, kitchen and bathroom plumbing, repiping, sewer line work, and gas line installation for homeowners, restaurants, retail stores, and office buildings.

Product overview

Reliable Plumbing is a local plumbing service company offering a unified set of residential and commercial plumbing services. The core service portfolio includes water heater installation and repair (offering both tankless and traditional Rheem units), faucet repairs and installations with smart Moen technology, comprehensive kitchen and bathroom plumbing, and full repiping services. The company operates as a single-service business model where all offerings are delivered through their licensed contractor team rather than a modular software platform.

Differentiator

Problem solved

Functional benefit

Products and services

• Water Heater Installation and Repair Installation, repair, and maintenance services for water heaters, including both traditional tank-style and tankless units. Reliable Plumbing recommends Rheem water heaters for their durability. Service is targeted at residential homeowners and small commercial customers in the Lake County and Sonoma County service area.
• Faucet Repairs and Installations Repair and installation services for residential and commercial faucets. Uses Moen flow valves with leak-detecting sensors and a smartphone app that enables remote shutoff of water supply if leaks or damage are detected. Designed for homeowners seeking enhanced leak prevention and businesses needing reliable faucet service.
• Kitchen and Bathroom Plumbing Full range of kitchen and bathroom plumbing services covering remodeling, fixture installations, repairs, and maintenance for sinks, tubs, showers, toilets, and garbage disposals. Targeted at residential homeowners undertaking remodels or needing fixture-level repairs.
• Repiping Services Complete pipe replacement services for rusty, old, or damaged plumbing, including pipe installation, pipe repair, leaky pipe repair, and sewer line repair and installation. Targeted at homeowners with aging or failing plumbing systems.
• Residential Plumbing Services Comprehensive residential plumbing service covering new construction, remodels, repairs, faucet and fixture work, garbage disposal service, toilet service, sewer repair and installation, sink/tub/shower installation or repair, and gas line installation. Targeted at homeowners across the 14 service areas in Lake and Sonoma County.
• Commercial Plumbing Services Customized plumbing solutions for commercial customers including restaurants, retail stores, and office buildings. Services include commercial faucet repair and installation, commercial garbage disposal, commercial toilet repair, leaking pipe repair, commercial sewer work, commercial sink/tub/shower installation, water pressure issue resolution, commercial gas line installation, and commercial instant hot water heaters. Focused on minimizing downtime and business disruption.

Quantifiable outcome

• Next-day service response for pipe emergencies
• +1 more outcomes

Named customers8 records

Segments2 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature2 records

Partnerships

Two partnerships are on record, tiered core.

• MoencoreTechnology or IntegrationMoen provides smart flow valves with leak-detecting sensors and smartphone app connectivity. Reliable Plumbing uses Moen products for faucet installations, offering customers remote water shutoff capabilities and leak prevention technology.
• RheemcoreTechnology or IntegrationRheem is the recommended water heater brand for installations due to durability, resistance, and excellent customer service. Reliable Plumbing has a long-standing relationship with Rheem and encounters no issues with their products.

Scale indicators2 records

Recent moves5 records

Expansion highlights5 records

Others

• Thumbtack: Online marketplace connecting consumers with local service professionals, including plumbers. Comparable as the modern lead-generation channel competing with word-of-mouth for residential plumbing jobs.
• HomeServe USA: Home repair and service-plan network that contracts with local plumbing contractors (including in California) to deliver covered repairs to its membership base. Relevant as a channel and ecosystem participant that could route work to (or compete against) Reliable Plumbing.
• Angi (Angie's List): Leading online marketplace that connects homeowners with local plumbing contractors and manages lead generation, reviews, and booking. Comparable as the dominant digital demand channel local plumbing operators now rely on.

Broad incumbents

• Roto-Rooter: Large established U.S. plumbing and drain services company with 24/7 emergency dispatch. Comparable core plumbing service offering, but operates at vastly greater scale with national marketing and franchise infrastructure.
• Benjamin Franklin Plumbing: National franchised residential plumbing service brand focused on repairs, installations, and emergency response. Provides the same residential plumbing service mix as Reliable Plumbing but with formalized franchise operations and broader geographic coverage.
• ARS / Rescue Rooter Plumbing: Multi-state residential and commercial plumbing, HVAC, and drain services provider. Comparable service portfolio (plumbing repair, water heaters, sewer) and overlapping customer base, but operates at significantly larger scale across multiple states.
• Mr. Rooter Plumbing: National plumbing franchise network offering residential and commercial plumbing repair and installation services across the U.S. Comparable as a same-service plumbing contractor with stronger brand recognition and geographic reach than this local operator.

Regional players

• ServiceMaster Restore: National restoration and home services franchise including plumbing-related water-damage mitigation services. Comparable in serving local California homeowners for plumbing-adjacent emergencies, but with broader service lines and franchise infrastructure.
• Rooter Hero Plumbing & Air: Regional California-focused plumbing service brand offering residential plumbing, drain, and HVAC services. Comparable core offering for California homeowners, although based in Southern California rather than competing in the Northern California Lake County region.
• Lee's Air, Plumbing & Heating: California-based residential plumbing and HVAC services provider serving Northern California. Comparable mix of residential plumbing repair, water heater, and repiping services, though with broader service-line breadth and additional HVAC offering.

Market position

Strengths4 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/6088a836

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about RELIABLE PLUMBING