Centro Comercial Santafé Medellín P.H.

What Centro Comercial Santafé Medellín P.H. does

Centro Comercial Santafé Medellín P.H. is a large-format shopping mall located in the El Poblado district of Medellín, Colombia, operating under a Propiedad Horizontal (P.H.) co-ownership structure typical of Colombian commercial real estate. The property spans six basement levels (Sótano 1–6) and houses more than 100 retail tenants spanning fashion, luxury, electronics, dining, entertainment, services, and hypermarket categories, with extended operating hours until 23:00 daily. Anchor and notable tenants include Falabella, Jumbo, Cine Colombia, Starbucks, ZARA, Levi's, Tommy Hilfiger, Nike, and luxury brands such as TOUS, Pandora, and Carolina Herrera.

The mall's core revenue model is retail space rental to tenants, supplemented by parking fees, gift card sales, event hosting in the Plazoleta de Experiencias, and ancillary service fees (wheelchair rental, pet bathing, electric vehicle charging). The digital layer consists of an iOS/Android mobile app (App Santafé Medellín), the SOY SANTAFÉ loyalty program, the WhatsApp-based Santafé Compra por Ti delivery and pickup service, an online invoice registration portal, and the Santafé TV video content platform. The mall differentiates through family- and pet-friendly amenities (Mundo Bebés, Mundo Mágico, Mundo Creativo, Mundo Pet Lover) and has obtained ICONTEC Carbon Neutral certification, ISO 14001, and Gold Environmental Recognition, giving it ESG credentials uncommon for regional malls.

The business is privately held, has 49 employees in its administrative team, and serves a regional catchment concentrated in the Antioquia department with no disclosed geographic expansion beyond Medellín. No parent company, institutional investors, funding rounds, or public listing are reported. Revenue figures are not publicly disclosed.

Name

Centro Comercial Santafé Medellín P.H.

Legal name

Centro Comercial Santafé Medellín P.H.

Website

https://santafemedellin.com

Company type

Private

Founded year

2019

Operating status

Operating

Headcount range

11–50 employees

Short description

Centro Comercial Santafé Medellín P.H. is a large shopping mall in El Poblado, Medellín, Colombia, operating under a Propiedad Horizontal co-ownership structure and housing 100+ retail, dining, and entertainment tenants across six basement levels, serving regional shoppers and Antioquia visitors with extended hours, loyalty programs, and delivery services.

Ownership category

akta.pro rank

Product category

Shopping Mall Operations

NAICS

General Merchandise Retailers (455), Supermarkets and Other Grocery Retailers (except Convenience Retailers) (44511)

SIC

Retail-Department Stores (5311), Retail-Misc General Merchandise Stores (5399)

akta.pro primary industry

Downtown/Urban Flagship Traditional Department Stores (CRAGAAAG)

akta.pro secondary industry

Urban/Neighborhood Dollar Stores (Small-Box) (CRAEAAAB)

Keywords

• Shopping mall operations
• Retail space leasing
• Commercial real estate
• Mall entertainment services
• Customer loyalty programs

Headquarters

HQ city

Medellín

HQ country

Colombia

HQ region

Latin America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Marketing or Sales, Technology or R&D

Revenue model

1. Retail Space Rental: Revenue generated from renting commercial space to over 100 retail brands, restaurants, entertainment venues, and service providers across multiple floors and categories
2. Parking Services: Parking facility revenue including family parking zones and bicycle parking
3. Gift Cards: Sale of gift cards for use at mall tenant stores, both in-mall and for home delivery
4. Events and Entertainment: Hosting events, shows, and experiences in Plazoleta de eventos to drive foot traffic and tenant sales
5. Service Fees: Fees from additional services such as wheelchair rentals, pet bath services, and commercial vehicle charging

Distribution channels3 records

Marketing channels9 records

Core offering

Centro Comercial Santafé Medellín P.H. operates a large multi-floor shopping mall in the El Poblado area of Medellín, Colombia, leasing retail space to over 100 brands across categories including fashion, technology, luxury, gastronomy, entertainment, and services. The mall provides supporting consumer amenities such as parking, free Wi-Fi, electric vehicle charging, family and pet-friendly spaces, the SOY SANTAFÉ loyalty program, gift cards, and a WhatsApp-based home delivery service (Santafé Compra por Ti), all accessed through a dedicated iOS/Android mobile application.

Product overview

Centro Comercial Santafé Medellín P.H. is a large shopping center in Medellín, Colombia operating as a unified retail platform with multiple product categories. The core offering consists of retail stores, entertainment venues, and dining options across multiple floors (Sótano 1-6). The digital product ecosystem includes the App Santafé Medellín (iOS/Android), the SOY SANTAFÉ loyalty program, Gift Card system, and Santafé TV video platform. Physical amenities include Mundo Bebés (nursery), Mundo Mágico (children's play area), Baños Pet Lover (pet spa), free WiFi, electric vehicle charging, wheelchair services, and the Santafé Lo Compra Por Ti delivery service via WhatsApp. The mall features diverse brand stores organized into categories including Fashion/Moda, Gastronomía, Tecnología, Luxury, Entretenimiento, and Servicios.

Differentiator

Problem solved

Functional benefit

Brands

• SOY SANTAFÉ: Loyalty program for Centro Comercial Santafé Medellín
• Santafé Compra por Ti
• Mundo Bebés
• Mundo Pet Lover
• Mundo Creativo
• Mundo Mágico
• Tapete de Flores
• Santafé TV

Products and services

• Retail Space Rental (Core Mall) Recurring commercial space rental to retail brands, restaurants, entertainment operators, and service providers across six basement levels in the El Poblado area of Medellín. Tenants include ZARA, Levi's, Tommy Hilfiger, Nike, Starbucks, Cine Colombia, Falabella, Jumbo, Pandora, and TOUS.
• App Santafé Medellín Mobile application available on iOS and Android that allows customers to access mall offers, events calendar, brand directory, and digital invoice registration. Also enables access to the Santafé Compra por Ti delivery service via WhatsApp.
• SOY SANTAFÉ Loyalty Program Customer loyalty and rewards program that offers registered members exclusive experiences and rewards to drive repeat visits to the mall.
• Gift Card Santafé Prepaid gift cards usable at participating stores within the shopping center. Available for purchase in-mall and via home delivery.
• Santafé Compra por Ti Delivery Service Delivery and pickup service allowing customers to shop from mall stores via WhatsApp and have items delivered to their home or picked up at the mall.
• Parking Services Paid parking facility for mall visitors, including dedicated family parking zones and bicycle parking.
• Plazoleta de Eventos (Event Hosting) Event space hosting recurring fitness, cultural, and seasonal events (Yoga, Pilates, Sunday Eucharist, Rumba Aeróbica, Tapete de Flores) that drive foot traffic and tenant sales.
• Baños Pet Lover (Pet Bath Service) Pet bathing facility for visitors' pets, positioned as the first of its kind in Medellín and the Metropolitan Area, generating service fee revenue.
• Electric Vehicle Charging Electric vehicle charging stations for visitors with electric cars, located in the mall's parking area.
• Wheelchair Rental Service Wheelchair lending service for customers with reduced mobility, supporting accessibility throughout the mall.

Quantifiable outcome

• Carbon Neutral Certified by ICONTEC
• +2 more outcomes

Named customers10 records

Segments4 records

Ideal customer profiles5 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature5 records

Partnerships

One partnership is on record.

• ICONTECcoreOthersICONTEC provides environmental certifications including Carbon Neutral Certification, ISO 14001 Environmental Management System, Gold Environmental Recognition, and COVID-19 Biosecurity Certification for the shopping mall.

Scale indicators3 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Centro Comercial Andino: Premium shopping center located in El Poblado, Medellín, directly serving the same affluent catchment area as Santafé with comparable luxury and fashion tenant mix.
• Centro Comercial Oviedo: Premium shopping mall in the El Poblado area of Medellín, targeting similar middle-to-upper-class consumers with department store anchors and dining options.
• El Tesoro Parque Comercial: Large shopping and entertainment complex in Medellín offering a similar mix of fashion, dining, entertainment (including cinema), and lifestyle tenants in the same El Poblado corridor.
• Centro Comercial Santa Fe (Bogotá): Bogotá-based flagship mall with shared brand heritage, similar upscale tenant mix, and a comparable experiential positioning—same brand family operating in a different Colombian city.

Others

• Jumbo (Cencosud): Hypermarket anchor tenant operating inside Santafé; comparable as a Cencosud-owned grocery and general merchandise big-box retailer that drives foot traffic and shapes the mall's family positioning.
• Falabella (department store): Major department store anchor and tenant at Santafé; represents a strategic tenant relationship and a vertical integrator in Latin American department-store retail that competes with the mall's own diversification.

Regional players

• Centro Mayor Centro Comercial: Large shopping center in Bogotá targeting middle-class families with a similar mix of fashion, dining, services, and entertainment, but serving a different geographic market than Santafé Medellín.
• Mall Plaza (Colombia): Chilean-origin mall operator with multiple properties across Colombia, offering a comparable big-box retail and entertainment format. Operates a regional Latin American footprint with similar anchor-tenant strategy.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

• Xx.com/santafemedellin
• YouTubeyoutube.com/channel/UC
• Instagraminstagram.com/santafemedellin
• TikToktiktok.com/@santafemedellin
• LinkedInlinkedin.com/company/ccsantafemedellin

Compliance4 records

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Centro Comercial Santafé Medellín P.H.