Sendex®
Sendex® is a Santa Catarina-based authorized shipping agent for DHL, FedEx, and UPS, providing international and domestic air express, package redirection, local courier, import/export consulting, and e-commerce logistics to individuals, expatriate Brazilians, and SMBs.
- Company typePrivate
- Founded2011
- HeadquartersJoinville, Brazil
- Headcount11–50
- GTM typeB2B
- OfferingServices
What Sendex® does
Sendex® (legal name Sendex Express Logística Ltda, CNPJ 41.393.361/0001-22) is a Santa Catarina, Brazil-based logistics services provider founded in 2011 and headquartered in Joinville, with branch offices in Blumenau and Itajaí. The company operates as an authorized shipping center for the three largest global logistics integrators — DHL, FedEx, and UPS — and functions primarily as a customer-facing agent and multi-carrier aggregator for international and domestic air cargo shipments. It also provides local courier services within the Joinville metropolitan area, generating revenue through transaction fees on shipments. Sendex® has approximately 25 employees and reports more than 5,000 cumulative customers with a stated 99% approval rating over 13+ years of operation.
The company's product portfolio spans international air express (234 countries), domestic air express across all of Brazil, a local same-day/next-day courier in Joinville, a package redirection and consolidation service ("Redirecionador de Compras") serving 230+ countries with claimed up to 80% shipping savings, international household moving, import/export consulting (RADAR licensing, tariff classification, customs brokerage, freight contracting), e-commerce fulfillment, general storage, and pickup-point services. The technology stack centers on a multi-carrier tracking portal, an online quote-generation tool, and WhatsApp-based customer engagement; there is no disclosed proprietary software, API, or AI/ML capability. Sendex® is identified as a member of the ANCORA COMPANY group and adheres to the Deutsche Post DHL Group Supplier Code of Conduct covering LGPD data protection, labor, anti-corruption, and trade compliance.
Sendex® earns revenue predominantly through transaction-based / take-rate pricing on shipments (international express, national express, local courier, redirection, and moving), supplemented by professional-services fees for import/export consulting and managed-services revenue from storage and e-commerce fulfillment. Customer segments are diversified and long-tail: individual international shippers, expatriate Brazilians purchasing from Brazilian stores, importing and exporting SMBs, e-commerce sellers, and local businesses in Joinville. Go-to-market relies on inside sales via phone, WhatsApp, website quote forms, walk-in to the three physical agencies, and organic search / Google Reviews. The company has no disclosed external funding, no acquisitions, and no publicly available revenue figures.
Sendex® firmographics
Firmographics- Name
- Sendex®
- Legal name
- Sendex Express Logística Ltda
- Website
- https://sendex.com.br
- Company type
- Private
- Founded year
- 2011
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Sendex® is a Santa Catarina-based authorized shipping agent for DHL, FedEx, and UPS, providing international and domestic air express, package redirection, local courier, import/export consulting, and e-commerce logistics to individuals, expatriate Brazilians, and SMBs.
- Ownership category
- akta.pro rank
Sendex® industry classification
Industry- Product category
- Logistics Services
- NAICS
- Freight Transportation Arrangement (48851), Couriers and Express Delivery Services (4921)
- SIC
- Arrangement Of Transportation Of Freight & Cargo (4731), Air Courier Services (4513)
- akta.pro primary industry
- Express / Time-Critical Air Freight (Next-Flight-Out, AOG, Just-in-Time) (TLACAAAD)
- akta.pro secondary industries
- Postal & Hybrid Mail/Parcel Cross-Border (UPU/Postal Operators) (TLACAKAG), International Freight Forwarding (Air/Ocean) for Personal Effects (HSAKACAD), Household Goods Moving & International Shipping (THACALAE)
Keywords
Where Sendex® is headquartered
LocationHeadquarters
- HQ city
- Joinville
- HQ country
- Brazil
- HQ region
- Latin America
Offices3 records
Markets served
Sendex® business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Operations, Personnel, Supply Chain, Infrastructure, Marketing or Sales, Technology or R&D
Revenue model
- International Air Express Shipping: Revenue from handling international air cargo shipments (documents, samples, parcels) to 234 countries through partnerships with DHL, FedEx, and UPS. Charges are based on weight, dimensions, destination, and declared value.
- Domestic Air Express Shipping: Revenue from domestic Brazilian air cargo delivery services covering the entire national territory.
- Local Courier and Delivery: Same-day and next-day urban delivery services in Joinville and surrounding areas for documents, parcels, and small packages.
- International Shopping Consolidation (Redirecionador): Package redirection and consolidation service for individuals purchasing from Brazilian online stores and shipping internationally. Provides free Brazil address, consolidation, and forwarding to over 230 countries.
- Import Consulting and Customs Clearance: Full import consulting services including tariff classification, cost estimation, international insurance, RADAR licensing, and customs clearance. Revenue generated through service fees for the consulting and brokerage.
- Export Consulting: Export consulting including pricing formation, RADAR system registration, freight contracting, and documentation preparation for international sales compliance.
- International Moving Services: Specialized service for transporting personal belongings internationally, including provision of free packing boxes and personalized support for corporate relocations.
- E-commerce Logistics and Storage: Storage, order fulfillment, and logistics management for e-commerce businesses, including receiving, guarding, and last-mile delivery services.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Transaction based/ take rate | Pay-as-you-go | International Express Air Shipping |
| Transaction based/ take rate | Pay-as-you-go | Shopping Consolidation (Redirecionador) |
| Transaction based/ take rate | Pay-as-you-go | Domestic Express Shipping |
| Transaction based/ take rate | Pay-as-you-go | Local Courier in Joinville |
| Other | Pay-as-you-go | Import/Export Consulting Services |
Go-to-market motion2 records
Distribution channels5 records
Marketing channels6 records
Sendex® product offering
Product offeringCore offering
Sendex® operates as an authorized shipping center and logistics aggregator for DHL, FedEx, and UPS, providing international air express shipping to 234 countries, domestic Brazilian air express, local courier in Joinville, package consolidation and forwarding (Redirecionador de Compras), international moving, e-commerce fulfillment, storage, and import/export consulting with customs brokerage and RADAR licensing support from three agency locations in Santa Catarina.
Product overview
Sendex® is an authorized shipping center and logistics provider operating as an authorized agent for FedEx, DHL, and UPS. The company offers a comprehensive suite of logistics services organized around core express delivery products (Express Aéreo Internacional serving 234 countries, Express Aéreo Nacional within Brazil, and Express Local in Joinville region), a package redirection service (Redirecionador de Compras) enabling international purchases from Brazilian stores, international moving services (Mudança Internacional), and supplementary logistics services including storage, e-commerce fulfillment, pickup points, custom logistics projects, and import/export consulting. The product portfolio is delivered through three physical agency locations in Joinville, Blumenau, and Itajaí, Santa Catarina, with integrated quoting and real-time tracking capabilities.
Differentiator
Problem solved
Functional benefit
Products and services
- Express Aéreo Internacional
Quantifiable outcome
- Up to 80% savings on international shipping through consolidation service
- +4 more outcomes
Companies that use Sendex®
Customer profileNamed customers8 records
Segments7 records
Ideal customer profiles6 records
Sendex® technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature4 records
Sendex® partnerships and signals
Strategic signalPartnerships
Seven partnerships are on record, tiered core and minor.
- FedExcoreSendex® is an Authorized FedEx Shipcenter and official partner, providing international express shipping services through the FedEx global network. The partnership enables Sendex® to offer shipments to 220+ countries with FedEx's global infrastructure including 669 aircraft, 75,000 vehicles, and delivery of 6.5+ million packages daily.
- DHLcoreSendex® is an Authorized DHL Shipcenter and official partner, providing international express shipping through the DHL global network. DHL operates in 220+ countries with 300 aircraft and 112,000 vehicles, employing 600,000+ people and delivering thousands of packages daily.
- UPScoreSendex® is an Authorized UPS Shipcenter and official partner providing international express shipping through the UPS global network. UPS operates in 220+ countries with 290 aircraft and 112,000 vehicles, employing 500,000+ people and delivering 24.3 million packages daily. The partnership supports shipments up to 300 kg.
- Ancora CompanycoreSendex® is identified as a company within the Ancora Company group, with the security policy stating 'Sendex® uma empresa ANCORA COMPANY'. The parent company relationship provides organizational backing and alignment with group standards.
- Deutsche Post DHL GroupcoreSendex® is an official business partner and authorized supplier of the Deutsche Post DHL Group. The company adheres to the DPDHL Group Supplier Code of Conduct covering human rights, labor practices, anti-corruption, environmental protection, and data security standards.
- Trading Companies (Parceiras)minorSendex® works with partner trading companies to provide import management services, particularly for clients using the outsourcing model where the trading partner manages the import process at any port in Brazil while Sendex® handles logistics.
- International Logistics CompaniesminorSendex® partners with international and national logistics companies to provide door-to-door import services, managing all transportation modes (road, sea, air) from the factory to final destination.
Scale indicators7 records
Recent moves6 records
Expansion highlights4 records
Sendex® competitors and assessment
Company assessmentBroad incumbents
- DHL Express Brazil: Brazilian arm of global express carrier DHL. Simultaneously a supplier-partner of Sendex and a broader incumbent; if DHL pushed aggressive direct-to-customer pricing it could disintermediate authorized ship centers like Sendex in the Santa Catarina market.
- Kuehne+Nagel Brazil: Global freight forwarder with Brazilian operations offering air, ocean, and road freight plus customs brokerage and contract logistics. Comparable as a full-service forwarder competing for Brazilian import/export and corporate logistics business.
- Braspress: One of Brazil's largest road-based express courier and logistics operators, with national coverage and cross-border capabilities. A broader incumbent with overlapping domestic express, fulfillment, and freight forwarding services; competes with Sendex's Express Aéreo Nacional and e-commerce logistics offerings at a national scale.
Direct peers
- ShopFans (Shop4Fans) Brazil: Cross-border package forwarding platform focused on Brazilian and Latin American online stores, offering consolidation and international shipping to global addresses. Comparable to Sendex's Redirecionador in service model, customer segment (overseas Brazilians), and consolidation economics.
- MyBox Brazil: Brazilian package forwarding service providing a free Brazil address for international shoppers, with consolidation and international shipment to 200+ countries. Directly comparable to Sendex's Redirecionador de Compras offering, serving the same diaspora and cross-border e-commerce niche.
- Airbox Brazil: Brazil-based package forwarder providing a Brazilian address, free storage, package consolidation, and international forwarding. Closely comparable to Sendex's Redirecionador offering and competes for the same cross-border e-commerce customer.
- AGS Movers Brazil: International moving and relocation specialist in Brazil handling personal effects, household goods, and corporate relocations globally. Comparable to Sendex's Mudança Internacional service line, with similar end-to-end relocation workflows and corporate relocations focus.
- eBox Brasil: Brazilian package consolidation and forwarding service providing a free Brazil address and consolidated international shipping. Direct competitor in the Redirecionador category with overlapping customer value proposition.
- Multitrans / Multitransportes: Brazilian freight forwarder and customs broker offering air, ocean, and road freight services with import/export consulting. Comparable as a multi-modal Brazilian forwarder with overlapping air freight forwarding and customs/RADAR consulting capabilities.
Regional players
- Crown Relocations Brazil: Global international moving and relocation company with operations in Brazil focused on corporate and expatriate relocations. Directly comparable to Sendex's Mudança Internacional service and corporate relocation positioning.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks6 records
Key highlights7 records
Customer concentration
Sendex® social profiles
Digital presenceSendex® compliance and trust
Trust signalCompliance2 records
Sendex® financial estimates
Financial estimateRevenue estimate
Valuation estimate
Sendex® leadership team
Management profileNumber of profiles
Sendex® funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Sendex® M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Sendex®
What does Sendex® do?
Sendex® operates as an authorized shipping center and logistics aggregator for DHL, FedEx, and UPS, providing international air express shipping to 234 countries, domestic Brazilian air express, local courier in Joinville, package consolidation and forwarding (Redirecionador de Compras), international moving, e-commerce fulfillment, storage, and import/export consulting with customs brokerage and RADAR licensing support from three agency locations in Santa Catarina.
Is Sendex® a public or private company?
Sendex® is a private company. It is classified as corporate owned and is currently operating.
When was Sendex® founded?
Sendex® was founded in 2011. It employs 11 to 50 people.
Where is Sendex® based?
Sendex® is headquartered in Joinville, Brazil, in the Latin America region.
How does Sendex® make money?
Eight revenue lines are on record. International Air Express Shipping is the primary driver. The others are domestic Air Express Shipping, local Courier and Delivery, international Shopping Consolidation (Redirecionador), import Consulting and Customs Clearance, export Consulting, international Moving Services and E-commerce Logistics and Storage.
Who are Sendex®'s main competitors?
Broad incumbents on record are DHL Express Brazil, Kuehne+Nagel Brazil and Braspress. Direct peers are ShopFans (Shop4Fans) Brazil, MyBox Brazil, Airbox Brazil, AGS Movers Brazil, eBox Brasil and Multitrans / Multitransportes. Crown Relocations Brazil is listed as a regional player.
Does Sendex® have an API?
No public API is recorded for Sendex®.
What industry is Sendex® in?
Sendex®'s product category is Logistics Services. Its primary akta.pro industry code is TLACAAAD, Express / Time-Critical Air Freight (Next-Flight-Out, AOG, Just-in-Time), with a secondary code of TLACAKAG, Postal & Hybrid Mail/Parcel Cross-Border (UPU/Postal Operators). Its NAICS code is 48851 and its SIC code is 4731.