Servcorp Manila

What Servcorp Manila does

Servcorp Manila is the Philippine operating entity (Servcorp Bonifacio, Inc.) of Servcorp Limited, an ASX-listed (ASX:SRV) Australian workspace and virtual office company founded in 1978 by CEO Alf Moufarrige AO. From its location in the Philippine Stock Exchange Tower in Bonifacio Global City, Manila, the company offers four core service lines — serviced offices, virtual offices, coworking, and meeting rooms — to entrepreneurs, SMEs, and large enterprises, with entry pricing starting at PHP 5,040 per month for a virtual office and PHP 19,000 per month for a serviced office.

Underlying the workspace offering is a vertically integrated technology platform: Servcorp operates as its own licensed ISP (Autonomous System AS 1778) with USD $100M+ invested in proprietary network infrastructure, including Point-to-Point Dark Fibre, VPLS, MPLS, SDWAN, 18,000+ public IPv4 addresses across 22 countries, and strategic peering with global Internet Exchanges. The technology stack spans Cisco-powered VoIP and video, Cisco Meraki WiFi 6, Onefone mobile VoIP, Onefax e-fax, co-location hosting with Remote Hands, and the Servcorp App with AI Concierge, all tied together by the Servcorp Home client portal that connects 50,000+ businesses globally across 150+ locations.

The business model is predominantly subscription-recurring across serviced offices, virtual offices, and coworking memberships, complemented by pay-as-you-go meeting room rentals, managed IT services, and an affiliate/referral revenue layer through client referrals (5% of rental) and real estate agent/broker referrals (10% commission). Distribution combines direct enterprise field sales, inside phone sales, website self-service, and a multi-channel marketing mix (Facebook, LinkedIn, Instagram, YouTube, WhatsApp catalog), supported by partnerships with American Express, Velocity, ReachLocal, and the Servcorp Think Tank peer advisory program.

Name

Servcorp Manila

Legal name

Servcorp Limited (ABN 97 089 222 506)

Website

https://servcorp.com.ph

Company type

Public

Founded year

1978

Operating status

Operating

Headcount range

1–10 employees

Short description

Servcorp Manila operates a premium serviced office, virtual office, coworking, and meeting room business from the Philippine Stock Exchange Tower in BGC, serving Philippine entrepreneurs, SMEs, and enterprise tenants as part of ASX-listed Servcorp Limited's global 150+ location network backed by proprietary ISP infrastructure.

Ownership category

akta.pro rank

Product category

Flexible Workspace Solutions

NAICS

Office Administrative Services (5611)

SIC

Services-Facilities Support Management Services (8744)

akta.pro primary industry

Hybrid Work Enablement & Desk/Room Booking Operations (BPABAFAH)

akta.pro secondary industries

Remote Access, Virtual Workspaces & Digital HQ (BPAMAMAL), Workplace Technology & Smart Office Support (Room Booking Systems, IT/AV Liaison) (IMAIALAK)

Keywords

• Serviced office space
• Virtual office services
• Coworking memberships
• Meeting room rentals
• Managed IT services

Headquarters

HQ city

Sydney

HQ country

Australia

HQ region

Oceania

Offices5 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Operations, Personnel, Infrastructure, Marketing or Sales, Technology or R&D

Revenue model

1. Serviced Offices: Fully furnished, sound-rated private offices with flexible contracts starting from 1 month. Includes access to facilities, support services, and 5 days per month free office use globally.
2. Virtual Offices: 5-star business address for registration, mail handling, local phone number with dedicated receptionist, and up to 60 hours per month free coworking access. First month free with no deposit.
3. Coworking Memberships: Hot desks, dedicated desks, booth seating, and silent booths during business hours or extended hours. Full access to coworking spaces.
4. Meeting Rooms: Hourly rental of 5-star meeting rooms and boardrooms with state-of-the-art AV technology. One-off bookings with no contracts.
5. IT Services & Support: In-house IT support, network design, VLAN/VPN setup, cloud application configuration, managed IT services, and co-location hosting.
6. Client Referral Program: Commission earned by existing clients referring friends/associates. 5% of rental agreement for office space, PHP 5,000 per Dedicated Desk, PHP 3,000 per Hot Desk, PHP 3,000 per Virtual Office.
7. Agent/Broker Referral Program: Commission for real estate agents and brokers referring clients. 10% commission on total fixed costs for serviced offices, 1 month membership for coworking/virtual office referrals.

Pricing tiers

Go-to-market motion2 records

Distribution channels5 records

Marketing channels10 records

Core offering

Servcorp Manila delivers premium serviced offices, virtual offices, coworking memberships, and meeting room rentals at the Philippine Stock Exchange Tower in Bonifacio Global City. Each workspace bundle includes enterprise IT infrastructure, bilingual secretarial and receptionist support, global telephony, and access to 150+ Servcorp locations worldwide. Flexible contracts from one month, in-house 24/7 IT support, and a proprietary ISP-backed network underpin the offering.

Product overview

Servcorp Manila operates as a premium serviced office and virtual office provider offering a unified platform of workspace solutions. The core product portfolio consists of four main service lines: Serviced Offices (fully furnished private offices), Virtual Offices (business address and communication services), Coworking (flexible shared workspaces), and Meeting Rooms (executive boardrooms). These core offerings are supported by an integrated technology ecosystem including VoIP telephony (Onefone), e-fax services (Onefax), the Servcorp App for mobile workspace management, and the Servcorp Home client portal. Additional services include enterprise-grade internet connectivity, co-location hosting, IT support services, Global Dial international calling, and the Servcorp Think Tank peer advisory program. The company serves entrepreneurs, startups, SMEs, and large enterprises across 150+ locations in 40 cities throughout 19 countries.

Differentiator

Problem solved

Functional benefit

Products and services

• Serviced Offices Fully furnished, sound-rated private offices with state-of-the-art IT and communications technology, bilingual secretaries, dedicated receptionist, in-house IT support, 5 days per month of free office use across the globe outside the city, and 24/7 secure WiFi; available on flexible 1-month contracts from PHP 19,000 per month.
• Virtual Offices 5-star business address in a high-grade building for company registration, plus mail handling, local phone number with a dedicated receptionist, and up to 60 hours per month of free coworking access worldwide; first month free with no deposit, from PHP 5,040 per month.
• Coworking Shared workspace offering hot desks, dedicated desks, booth seating, and silent booths during business or extended hours, with super-fast secure WiFi, optional 5-star address registration, and optional local phone number with receptionist; from PHP 6,300 per month.
• Meeting Rooms 5-star meeting rooms and boardrooms fully equipped with state-of-the-art communications and presentation technology, teleconferencing, and coffee/tea and catering options; bookable from 10 minutes to a full day on a pay-as-you-go basis, from PHP 2,400 per hour.
• Onefone Mobile VoIP Mobile VoIP application connecting users to Servcorp's global telephony network, enabling them to make and receive calls using a Servcorp-allocated E.164 telephone number from any location worldwide; supports up to 10 international phone numbers, ad hoc audio conferencing, video calling, and call recording on iOS, Android, Windows, and macOS.
• Onefax E-Fax Secure e-fax solution providing a dedicated E.164 fax telephone number with worldwide send capability; incoming faxes are instantly converted to PDF/TIF format and delivered to a configured email inbox with cloud storage.
• Servcorp App Cloud-based mobile application enabling real-time booking of coworking desks, offices, and meeting rooms across global Servcorp locations, plus digital check-in, secure WiFi access, and AI Concierge support.
• Servcorp Home Client Portal Client portal providing workspace reservation across 150+ global locations, Servcorp Client Directory access, events calendar, real-time invoice access, call management tools, and cost tracking for clients.
• Co-location Hosting Secure data centre rack space hosting with power supply, cooling, network connectivity, IT access control, and Remote Hands support available 24/7 for hardware reboots, cable replacements, and diagnostics.
• IT Support Services 24/7 in-house IT team providing desktop support, network configuration, VPN/VLAN setup, and cloud application configuration; available on Dial *1 pay-per-use basis or via the IT Support Pack subscription.
• Global Dial Premium international communication service routing calls through Servcorp's private global voice network across 22 countries, enabling high-quality international calls at local rates via a fixed monthly subscription between Servcorp locations.
• Servcorp Think Tank 12-month peer advisory program for CEOs, MDs, and business owners with monthly half-day group meetings, expert speakers, and four personal 1-1 coaching sessions; discounted membership exclusive to Servcorp clients.
• Remote Team Package Bundled office solution enabling businesses to build and support remote teams with a virtual office address, phone services, and coworking access through Servcorp's Manila and global footprint.
• Work From Home Virtual Office Virtual office solution that lets employees work from home while the company retains a professional business address, mail handling, and dedicated receptionist call-answering from Servcorp.

Quantifiable outcome

• 150+ Five star locations across the globe for client use
• +3 more outcomes

Named customers18 records

Segments4 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability7 records

Feature10 records

Partnerships

Ten partnerships are on record, tiered minor, strategic and core.

• ReachLocalminorGTM or Marketing Partner · 1 January 2014Partnership since 2014 with ReachLocal for online marketing services. ReachLocal helps local businesses get more customers, and Servcorp provides additional services to help them focus on their business.
• American ExpressstrategicGTM or Marketing Partner · 1 July 2011Partnership since July 2011 providing virtual office discounts to American Express Business card holders. Connects Servcorp to over 40,000 American Express Business card holders in Australia.
• GreenfleetminorOthers · 1 January 2007Environmental partnership with Greenfleet not-for-profit organization. Since 2007, contributed to planting 60,000+ native trees. Committed up to $1 million over 10 years (since 2022) for replanting, re-forestation, and carbon offset projects.
• CiscocoreTechnology or IntegrationGlobal technology partnership with Cisco for VoIP telephony infrastructure. Servcorp uses Cisco unified IP phones (8865, 8845, 8945), Cisco's VoIP technology for voice/video communications, and Cisco Meraki for network equipment. Partnership provides enterprise-grade communications platform.
• MerakicoreTechnology or IntegrationMeraki (Cisco subsidiary) provides enterprise-grade WiFi infrastructure across Servcorp's global locations. Supports latest WiFi standards including WiFi 6 (802.11ax) with AI-driven performance tuning.
• Hewlett Packard Enterprise (HPE)coreTechnology or IntegrationGlobal partnership with HPE for IT infrastructure procurement including laptops, desktops, servers, and networking equipment. Servcorp offers competitive pricing and complete procurement, configuration, and implementation services.
• MicrosoftcoreTechnology or IntegrationCloud applications partnership for Microsoft services. Servcorp helps configure and deliver Microsoft cloud-based applications and services. With 15+ years of cloud deployment experience.
• Amazon Web Services (AWS)coreTechnology or IntegrationCloud applications partnership for AWS services. Servcorp assists in configuration and delivery of cloud-based applications leveraging AWS infrastructure.
• VelocityminorGTM or Marketing PartnerVelocity rewards program partnership. Velocity members earn Velocity Points by purchasing eligible Servcorp services. Gold and Platinum members receive one day complimentary access to Servcorp City business lounges monthly.
• Servcorp Think TankcoreStrategic or Co-development PartnerCo-branded partner program providing peer advisory groups for CEOs, MDs, and business owners. 12-month program with monthly meetings, expert speakers, and 1-1 coaching. Discounted membership exclusive to Servcorp clients at $295 +GST per month.

Scale indicators10 records

Recent moves11 records

Expansion highlights5 records

Direct peers

• IWG (Regus): World's largest flexible workspace operator with thousands of locations across 120+ countries. Closest direct competitor to Servcorp's global serviced office and coworking model, including overlapping presence in Manila and other SEA cities.
• The Executive Centre: Premium flexible workspace operator with deep presence across Asia-Pacific (Greater China, Southeast Asia, India, Australia). Directly competes with Servcorp's premium positioning in Manila and BGC.
• WeWork: Premium flexible workspace operator with locations in major cities including Manila. Direct competitor for Servcorp's enterprise coworking and private office offerings, particularly among tech and SME customers.
• JustCo: Major coworking operator headquartered in Singapore with strong presence across Southeast Asia, including the Philippines. Offers flexible workspaces and virtual office services directly competing with Servcorp Manila.
• Industrious: Premium flexible workspace provider focused on enterprise clients across the US and select international markets. Comparable to Servcorp's premium positioning and enterprise IT support offerings.
• Spaces (IWG brand): Creative premium workspace brand under IWG, positioned for design-conscious enterprises. Competes with Servcorp's premium serviced office tier in major Asian cities including Singapore and Bangkok.

Regional players

• Hubud: Bali-based coworking operator focused on Southeast Asia's digital nomad market. Smaller scale but competes in the broader SEA flexible workspace ecosystem.
• Workplaze: Philippines-based flexible workspace operator with locations in Manila. Direct regional competitor for Servcorp Manila, particularly in the SME and startup segments.
• Common Ground (Malaysia): Premium coworking operator in Malaysia and Southeast Asia. Comparable premium positioning and target market to Servcorp's regional operations.

Emerging players

• Mindspace: Premium flexible workspace operator with strong presence in Israel, Europe, and growing in Asia. Comparable premium positioning and enterprise client focus to Servcorp.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/servcorp
• YouTubeyoutube.com/user/ServcorpSEAsia
• Facebookfacebook.com/Servcorp
• LinkedInlinkedin.com/company/servcorp-manila
• Instagraminstagram.com/SERVCORP

Revenue estimate

Valuation estimate

Number of profiles

Profiles4 records

Subsidiaries19 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Servcorp Manila