SERVPRO of San Diego City SW

What SERVPRO of San Diego City SW does

SERVPRO of San Diego City SW is a franchise operation of the national SERVPRO brand providing commercial and residential property damage restoration and specialized cleaning services across central and south San Diego neighborhoods including the Gaslamp Quarter, Logan Heights, East Village, Golden Hill, Sherman Heights, and Encanto. Founded by Ben Sussman and Jordan Katz when they purchased a new SERVPRO territory, the operation has scaled from a kitchen-table start to a staffed business with more than 25 employees, a dedicated office, and warehouse facilities. Core service lines include water damage restoration, fire and smoke damage remediation, mold remediation, biohazard cleanup, and post-loss reconstruction.

The business model is built on emergency-response restoration work, primarily contracted through insurance carriers and property managers. The franchise holds approximately 40 insurance preferred-vendor relationships that drive direct-billing workflows and reduce customer acquisition friction, and it operates under California General Contractor License #1037786, enabling in-house post-loss reconstruction. A proprietary branded disinfectant, SERVPROXIDE (listed on EPA List N), is deployed for pathogen and virus remediation. Revenue is generated through insurance-direct billing for mitigation services, time-and-materials contracting for reconstruction, and specialty cleaning engagements.

The franchise sits inside the broader SERVPRO system of more than 2,200 locations, which contributes brand recognition, training infrastructure, and standardized operational protocols. Public reputation is supported by a 4.8-star Google rating across 161 reviews. The company is privately held, owner-operated, and does not disclose financial results; no external funding, M&A activity, or technology platform distinct from the SERVPRO system is reported.

Name

SERVPRO of San Diego City SW

Legal name

SERVPRO of San Diego City SW

Website

https://servprosandiegocitysw.com

Company type

Private

Operating status

Operating

Headcount range

11–50 employees

Short description

SERVPRO of San Diego City SW is a franchise restoration operation serving central and south San Diego residential and commercial customers with water, fire, mold, biohazard, and post-loss reconstruction services, billed primarily through approximately 40 insurance preferred-vendor relationships.

Ownership category

akta.pro rank

Product category

Property Restoration Services

NAICS

Remediation Services (562910), Remediation and Other Waste Management Services (5629), Services to Buildings and Dwellings (5617)

SIC

Services-Miscellaneous Repair Services (7600)

akta.pro industry

PRIMARYHSAPAOAA

Emergency Mitigation & Site Stabilization (Board-Up, Tarping, Water Extraction)

Home & Personal Services/Residential Renovation Services/Fire, Water & Storm Damage Restoration (Residential Rebuild)

SECONDARYHSAPAOAF

Contents & Personal Property Restoration (Pack-Out, Cleaning, Storage)

Home & Personal Services/Residential Renovation Services/Fire, Water & Storm Damage Restoration (Residential Rebuild)

SECONDARYHSAPAOAI

Interior Rebuild & Finishing (Drywall, Flooring, Paint, Trim)

Home & Personal Services/Residential Renovation Services/Fire, Water & Storm Damage Restoration (Residential Rebuild)

SECONDARYBPALALAI

Emergency Response & Disaster Recovery (Water Intrusion/Mold/Contamination)

Business & Public Services/Waste Management & Remediation Services/Asbestos, Lead & Mold Abatement Services

Keywords

• Water damage restoration
• Fire damage cleanup
• Mold remediation services
• Emergency restoration services
• Commercial restoration services

Headquarters

HQ city

San Diego

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Supply Chain, Infrastructure

Revenue model

1. Restoration and Cleaning Services: Fee-for-service restoration and cleaning services to residential and commercial properties. Revenue generated from emergency damage response, remediation services, and construction work. The company bills insurance companies directly as a preferred vendor.

Go-to-market motion1 record

Distribution channels1 record

Marketing channels3 records

Core offering

Provides 24/7 emergency restoration and cleaning services for residential and commercial properties in the San Diego area. Service portfolio covers water damage extraction and drying, fire and smoke damage restoration, mold remediation, storm and disaster response (roof tarping and board-up), biohazard and specialty cleaning, and full reconstruction construction. The franchise operates as an insurance preferred vendor and bills insurance carriers directly for approximately 40 preferred vendor programs.

Product overview

SERVPRO of San Diego City SW offers a comprehensive suite of restoration and cleaning services for residential and commercial properties. The core service portfolio includes Water Damage Restoration, Fire Damage Restoration, Mold Remediation, Storm/Disaster Response, Construction Services, and Commercial Services. These core offerings are supported by General Cleaning services (carpet/upholstery, ceiling/floor/wall, drapes/blinds) and Specialty Cleaning services (air duct/HVAC, biohazard/crime scene, sewage cleanup, virus/pathogen cleaning, packout and contents restoration, document restoration, odor removal, vandalism/graffiti cleanup). The franchise also utilizes branded cleaning products including SERVPROXIDE Disinfectant and other specialty cleaning formulations. Services are available 24/7 with emergency response capabilities, and the company handles insurance billing directly with most major insurance carriers.

Differentiator

Problem solved

Functional benefit

Products and services

• Water Damage Restoration

Quantifiable outcome

• 4.8 star Google rating from 161 reviews

Named customers4 records

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

One partnership is on record.

• Insurance Companies (Preferred Vendors)coreGTM or Marketing PartnerNearly 40 insurance preferred vendor programs allowing direct billing to insurance companies. As a preferred vendor, SERVPRO of San Diego City SW bills insurance directly, reducing customer out-of-pocket costs and streamlining the claims process.

Scale indicators2 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Cotton Global Disaster Solutions: Cotton GDS provides large-loss commercial and residential disaster restoration and reconstruction services, often mobilized for regional storm events — comparable service portfolio with a heavier commercial tilt versus this SERVPRO unit.
• AdvantaClean: AdvantaClean is a Neighborly-owned franchise network specializing in mold remediation, water damage, and indoor air quality services for residential and commercial clients — directly comparable service offering and franchise model.
• Paul Davis Restoration: Paul Davis is a national franchise restoration network offering water, fire, and mold damage services plus reconstruction with insurance direct-billing — directly comparable service mix, insurance-carrier relationships, and franchise economics to this SERVPRO unit.
• PuroClean: PuroClean is a franchise-based property damage restoration and biohazard cleanup provider with comparable service lines (water, fire, mold) and a similar local-franchise go-to-market structure targeting insurance carriers and property managers.
• Rainbow International Restoration: Rainbow International, part of the Neighborly family of brands, is a national franchise restoration network offering water, fire, and mold remediation with insurance direct-billing — directly comparable in service portfolio, franchise model, and customer profile.
• Restoration 1: Restoration 1 is a multi-unit franchise restoration operator offering water, fire, mold, and biohazard services with insurance preferred-vendor programs — comparable scope and GTM to this SERVPRO franchise.
• 911 Restoration: 911 Restoration is a franchise-based emergency restoration provider offering water, fire, and mold remediation with 24/7 response and insurance direct-billing — directly comparable to this SERVPRO franchise on service mix and customer model.

Broad incumbents

• BELFOR Property Restoration: BELFOR is the largest privately-held disaster restoration company globally, operating company-owned branches rather than a franchise model and serving large commercial losses — comparable end services but a meaningfully larger and more commercial-oriented peer.
• Servpro Industries (franchisor): Servpro Franchisor, LLC is the corporate parent and franchisor of the SERVPRO system — the subject company operates under this brand and benefits from its national advertising, vendor agreements, and disaster-mobilization infrastructure.
• ServiceMaster Restore: ServiceMaster Restore is the largest direct competitor to SERVPRO in residential and commercial fire/water/mold restoration, operating a similar preferred-vendor insurance billing model with national franchise coverage — the closest comparable to SERVPRO of San Diego City SW.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/servpro-of-san-diego-city-sw

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about SERVPRO of San Diego City SW