SignNexus

What SignNexus does

SignNexus (legal entity LC Interpreting Services LLC, DBA SignNexus since 2021) is a Deaf-led American Sign Language interpreting and realtime captioning agency headquartered at 344 Grove St. #4106 in Jersey City, New Jersey. Founded in 2014 by RID nationally certified interpreter Lydia Callis, a third-generation CODA, the company delivers on-site sign language interpreting across ASL, International Sign, and multiple contact varieties, plus Video Remote Interpreting (VRI) and Communication Access Realtime Translation (CART) captioning for healthcare, legal, education, performing arts, business, government, mental health, STEM, religious, and film/TV settings. Underlying technology includes an ISO/ISM-certified secure cloud database with PCI DSS payment processing, HIPAA-compliant data handling, an interpreter matching system, a VRI platform, and integrations with Zoom, Microsoft Teams, WebEx, YouTube, Vimeo, GoToMeeting, StreamYard, Twitch, and Facebook for live captioning. The company also runs a Deaf Artistic Consulting service line for media productions and a BIPOC Interpreter Mentorship Program to develop a more diverse interpreter pipeline.

SignNexus monetizes through professional-services engagements billed on a pay-as-you-go, quote-based model with rates varying by service type, duration, and location, available 24/7. The customer base spans enterprise and institutional clients, including Netflix, ABC, Apple, Microsoft, FedEx, Target, Whole Foods Market, Hilton, the Metropolitan Museum of Art, the Whitney Museum, the NYC Council, Human Rights Watch, Planned Parenthood, and the American Diabetes Association, with 1,100+ clients served, 130,000+ cumulative service hours delivered, and 28,000+ requests fulfilled at a 98%+ coverage rate. On-site operations are concentrated in NYC's five boroughs, Long Island, Westchester, and New Jersey, while VRI and remote CART extend reach nationwide.

The business is founder-controlled: independently owned and operated with no disclosed external investors, parent company, or institutional partners. MWBE certifications in NYC, New York State, and New Jersey (held since 2014) support preferred-vendor positioning in government and diversity-mandated procurement. The go-to-market motion is sales-led enterprise field sales targeting organizations with ADA obligations, supported by content marketing, organic social, referrals, and direct booking through web forms, voice and video phone, and email channels with response in under one business day.

Name

SignNexus

Legal name

LC Interpreting Services LLC

Website

https://signnexus.com

Company type

Private

Founded year

2014

Operating status

Operating

Headcount range

1–10 employees

Short description

SignNexus is a Deaf-led, MWBE-certified American Sign Language interpreting and realtime captioning (CART) agency serving enterprise, healthcare, legal, education, entertainment, and government clients nationwide via on-site, VRI, and remote delivery from its Jersey City, NJ headquarters.

Ownership category

akta.pro rank

Headquarters

HQ city

Jersey City

HQ country

United States

HQ region

North America

Offices5 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales

Revenue model

1. Sign Language Interpreting Services: On-site and remote sign language interpreting services for various settings including performing arts, conferences, legal, medical, mental health, educational, business, religious, and STEM environments. Available in NYC five boroughs, Long Island, Westchester, and New Jersey on-site; nationwide via VRI.
2. Realtime Captioning (CART) Services: Communication Access Realtime Translation services for live events, virtual meetings, webinars, and broadcasts. Certified stenographers with NCRA certifications (CRR, CRC) provide speech-to-text translations for various platforms including Zoom, WebEx, YouTube, Vimeo, Teams.
3. Deaf Artistic Consulting Services: Consulting partnerships with Deaf artistic consultants for media and entertainment production guidance including script reviews, ASL coaching, interpreter directing, and cultural authenticity verification

Pricing tiers

Go-to-market motion2 records

Distribution channels6 records

Marketing channels6 records

Core offering

SignNexus is an interpreting agency that provides American Sign Language (ASL), International Sign, and other sign language interpreting services on-site and remotely. The company also offers Communication Access Realtime Translation (CART) captioning for live and virtual events, serving organizations across healthcare, legal, education, performing arts, government, and corporate settings to fulfill ADA compliance obligations.

Product overview

SignNexus is a service-based company offering a unified portfolio of accessibility services for Deaf, DeafBlind, and Hard of Hearing individuals. The core offerings consist of Sign Language Interpreting Services (on-site and remote) and Realtime Captioning (CART) Services. These are supplemented by Video Remote Interpreting (VRI) for virtual settings and Deaf Artistic Consultants for media/entertainment productions. The company also operates a BIPOC Interpreter Mentorship Program to develop diversity in the interpreting profession. Services span multiple communication modalities including ASL, International Sign, Spanish to ASL, Russian Sign Language, British Sign Language, and tactile/protactile interpreting for DeafBlind consumers.

Differentiator

Problem solved

Functional benefit

Products and services

• Sign Language Interpreting Services

Quantifiable outcome

• 130,000+ service hours completed for 1,100+ clients
• +3 more outcomes

Named customers15 records

Segments11 records

Ideal customer profiles6 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration9 records

Feature4 records

Scale indicators7 records

Recent moves7 records

Expansion highlights6 records

Direct peers

• CyraCom Language Solutions: CyraCom provides phone, video, and on-site interpreting services primarily to healthcare customers, including medical ASL interpreting and translation services — overlapping significantly with SignNexus's healthcare segment and HIPAA-compliant positioning.
• Purple Communications: Purple Communications provides VRI, on-site interpreting, and CART services for ASL and other modalities, competing head-to-head with SignNexus in enterprise and government accounts that require ADA-compliant communication access.
• Language Services Associates (LSA): LSA provides interpreting and translation services across ASL and spoken languages to enterprise, government, and healthcare clients with a comparable multi-modal service offering to SignNexus, including VRI and on-site interpreting.
• LanguageLine Solutions: LanguageLine Solutions is the largest provider of interpreting and translation services in the U.S., offering on-site, VRI, and CART services to enterprise, healthcare, and government clients — directly comparable to SignNexus across modalities and customer segments, but at vastly greater scale.
• Propio Language Services: Propio Language Services offers on-site, VRI, and over-the-phone interpreting across multiple languages including ASL for healthcare, legal, government, and enterprise clients — a comparable mid-size interpreting agency competing for similar RFPs.
• Sorenson Communications: Sorenson is a leading provider of video relay and video remote interpreting services for the Deaf and Hard of Hearing community, with its own interpreter workforce and a strong presence in VRI — the same core offering SignNexus provides via its VRI platform.

Others

• Deaf Action Center / State VR agencies: State vocational rehabilitation agencies and Deaf-led community organizations sit adjacent to SignNexus in the deaf-services ecosystem, often as referral sources, partners, or in some cases niche competitors for community interpreting and advocacy services.

Emerging players

• ASL Services Inc. ASL Services is a regional ASL interpreting agency serving the Northeast U.S., providing on-site and remote interpreting to corporate, legal, and healthcare clients — directly comparable to SignNexus's NYC metro on-site focus and similar customer profile.

Broad incumbents

• Lionbridge: Lionbridge is a global language-services incumbent offering translation, localization, and interpreting across hundreds of language pairs at enterprise scale — adjacent rather than direct overlap with SignNexus's ASL specialization, but a comparable broad professional-services competitor.
• RWS Group: RWS (including SDL) is a global translation, localization, and interpreting services incumbent serving enterprise clients — comparable business model (B2B language services) but operating at much larger scale and across more language pairs than SignNexus's ASL focus.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks7 records

Key highlights7 records

Customer concentration

• Xx.com/SignNexus
• YouTubeyoutube.com/channel/UC3Dv46dIFdGK1mS0Q4jkbAw
• Facebookfacebook.com/SignNexus
• LinkedInlinkedin.com/company/signnexus
• Instagraminstagram.com/signnexus

Compliance5 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles7 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about SignNexus