Scarborough Ontario Health Team

What Scarborough Ontario Health Team does

Scarborough Ontario Health Team (SOHT) is a publicly funded Ontario Health Team approved by the Ontario Ministry of Health in 2020 that coordinates integrated healthcare delivery across the Scarborough region of Toronto. It functions as a backbone organization for a network of more than 40 partner entities — including Scarborough Health Network (hospital care), Scarborough Family Physicians Network, Scarborough Centre for Healthy Communities, VHA Home HealthCare, Yee Hong Centre for Geriatric Care, Canadian Mental Health Association Toronto, TAIBU Community Health Centre, and Agincourt Community Services Association — collectively serving an attributed population of approximately 900,000 residents through primary care, hospital, home and community care, mental health and addictions, and long-term care services. Core coordination is led by an 8-person core team, governed through a Collaboration Council chaired by Dr. Larry Erlick, with executive direction from Director Surkhab Peerzada.

SOHT's product surface is organized around three layers: (1) coordination products, including the Primary Care Network (launched October 2025), the Client and Family Advisory Committee, and a committee structure covering Quality, Digital Health, Privacy, Governance, Finance and Communications; (2) digital health tools, comprising Ontario eServices Program modules (eReferral supporting TELUS PS Suite, Accuro and Oscar Pro EMRs; eConsult), OCEAN e-Referral, SCOPE (Seamless Care Optimizing Patient Experience), the Find a Healthcare Provider portal, Online Appointment Booking, Virtual Urgent Care (via UHN), and the Toronto Health and Social Services Directory (8,000+ listings, co-built with seven other Toronto OHTs); and (3) AI-enabled and analytics products, centered on the AutoScribe AI scribe (audio-to-text clinical documentation, supplied by Mutuo Health Solutions under a $1 million Health Care Unburdened Grant) and a Population Health Dashboard with a Geomapping Tool under development. AI modalities span audio input and text output; a knowledge-retrieval layer is provided via the aggregated service directory.

The business model is publicly funded managed-services coordination: SOHT does not bill patients directly and services are funded through Ontario Health, the Ministry of Health, OHIP, and targeted grants. Patient segments include frail seniors with complex needs, residents without primary care attachment, people with chronic conditions (diabetes, heart failure, COPD), and individuals with mental health and addictions challenges. Clinical programs include the Diabetes Pathway and SAFE-ALC (at-risk frail elderly alternative level of care program). GTM motion is community-led, executed through partner organizations, multilingual digital channels (English, French, Chinese, Tamil), and community events including the Scarborough Community Festival, Pride Toronto, and the Toronto Zoo vaccination clinics. The 2025-2028 Strategic Plan organizes priorities around Primary Care Transformation, Integrating Clinical Services and Supports, and evolving the SOHT governance itself.

Name

Scarborough Ontario Health Team

Legal name

Scarborough Ontario Health Team

Website

https://soht.ca

Company type

Private

Founded year

2020

Operating status

Operating

Headcount range

1–10 employees

Short description

Scarborough Ontario Health Team (SOHT) is an Ontario Ministry of Health-approved Ontario Health Team, coordinating integrated healthcare across a network of 40+ partner organizations serving nearly 900,000 attributed residents in Scarborough, Ontario through primary care, hospital, home and community care, mental health, and long-term care services.

Ownership category

akta.pro rank

Headquarters

HQ city

Scarborough

HQ country

Canada

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Revenue model

1. Ontario Health Team Government Funding: As an approved Ontario Health Team (approved in 2020), SOHT receives government funding from Ontario Health and the Ministry of Health to coordinate and deliver integrated healthcare services across Scarborough.

Go-to-market motion1 record

Distribution channels3 records

Marketing channels5 records

Core offering

Based on the limited input provided, no source-attributable details about specific core offerings were available. The input references that SOHT coordinates care across 40+ partner organizations, but no verifiable product/service details could be extracted.

Product overview

Scarborough Ontario Health Team (SOHT) operates as an Ontario Health Team model—a coordinated network of over 40 partner organizations delivering integrated healthcare across Scarborough, serving nearly 900,000 residents. The core offering is the OHT integrated care model combining primary care, hospitals, home and community care, mental health services, and long-term care. SOHT's product portfolio includes the Primary Care Network (PCN) for organizing primary care delivery, digital health tools (eReferral, eConsult, Online Appointment Booking, Population Health Dashboard), AI-powered solutions (AutoScribe for clinical documentation), patient engagement programs (Client and Family Advisory Committee), and navigation services (Toronto Health and Social Services Directory, Find a Healthcare Provider). Virtual care is delivered through Virtual Urgent Care partnerships. Clinical programs include Diabetes Pathway and SAFE-ALC for at-risk elderly. The OHT model is supported by strategic initiatives and digital health tools for system integration.

Differentiator

Problem solved

Functional benefit

Named customers1 record

Segments4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration9 records

AI capability5 records

Feature8 records

Partnerships

16 partnerships are on record, tiered core, secondary and minor.

• Agincourt Community Services AssociationcoreStrategic or Co-development PartnerCommunity services organization providing social and health support services as part of SOHT's network of over 40 partners.
• Canadian Mental Health Association Toronto Branch (CMHA Toronto)coreStrategic or Co-development PartnerMental health services provider participating in SOHT's mental health sector and governance structures.
• Scarborough Health Network (SHN)coreStrategic or Co-development PartnerPrimary hospital network serving Scarborough, providing acute care, diagnostic services, and emergency department services.
• Scarborough Centre for Healthy Communities (SCHC)coreStrategic or Co-development PartnerLead organization for surge prevention and various community health initiatives, co-located with SOHT headquarters.
• Scarborough Family Physicians Network (SFPN)coreStrategic or Co-development PartnerAssociation of primary care physicians who are part of SOHT, co-chairing the Primary Care Network with SOHT leadership.
• TAIBU Community Health CentrecoreStrategic or Co-development PartnerCommunity health centre providing primary care and health promotion services, leading the Wellness Hub at Toronto Public District Libraries initiative.
• VHA Home HealthCarecoreStrategic or Co-development PartnerHome healthcare provider participating in SOHT's home and community care sector.
• Yee Hong Centre for Geriatric CarecoreStrategic or Co-development PartnerNot-for-profit organization serving seniors with culturally appropriate care across four campuses, serving 805 long-term care residents and over 14,000 community clients.
• Department of Family and Community Medicine (DFCM), University of TorontocoreStrategic or Co-development PartnerAcademic partner leading the AI scribe technology initiative with SOHT and other health system partners, providing clinical leadership and research expertise.
• East Toronto Health PartnerssecondaryStrategic or Co-development PartnerPartner Ontario Health Team collaborating on AI scribe technology initiative and Toronto Health and Social Services Directory.
• North York Toronto Health PartnerssecondaryStrategic or Co-development PartnerPartner Ontario Health Team collaborating on AI scribe technology initiative.
• eHealth Centre of ExcellencesecondaryTechnology or IntegrationTechnology partner supporting AI scribe implementation and digital health tool adoption.
• Mutuo Health SolutionssecondaryTechnology or IntegrationTechnology partner providing AI scribe solutions for the two-year initiative.
• Health Innovations Group (HIG)secondaryImplementation/ SI/ Consulting PartnerIndependent management consulting firm assisting SOHT with the Strategic Plan 2025-2028 refresh process, with experience working in Scarborough.
• Toronto ZoominorStrategic or Co-development PartnerCommunity partner hosting pop-up vaccination clinics with SCHC and SOHT to increase vaccine access in Scarborough.
• Seven Toronto-area Ontario Health TeamscoreStrategic or Co-development PartnerCollaborative partnership with Downtown East Toronto OHT, Mid-West Toronto OHT, North Toronto OHT, North Western Toronto OHT, North York Toronto Health Partners, West Toronto OHT, and East Toronto Health Partners to build and maintain the Toronto Health and Social Services Directory.

Scale indicators3 records

Recent moves7 records

Expansion highlights6 records

Broad incumbents

• Ontario Health: Provincial health agency that oversees the OHT program and is a direct funder of SOHT. Operates as the system-level incumbent coordinating health services across Ontario at a larger scale than any single OHT.
• Alberta Health Services (AHS): Single provincial health authority responsible for delivering health services across Alberta. Comparable as a publicly funded, large-scale integrated care delivery and population health organisation, though with a different (single-authority) governance model than SOHT's network-based OHT approach.
• Trillium Health Partners: Large Ontario hospital system that is part of the broader integrated-care ecosystem in which OHTs like SOHT operate. Comparable as an established incumbent delivering hospital and community-based services in the same provincial framework as SOHT.

Direct peers

• Mid-West Toronto OHT: Toronto-area Ontario Health Team structured around the OHT model of partner-network integrated care. Direct collaborator with SOHT on the Toronto Health and Social Services Directory.
• North York Toronto Health Partners (NYTHP): Toronto-area Ontario Health Team with a similar integrated-care delivery structure across hospital, primary, community and home care. NYTHP is a co-development partner with SOHT on the AI scribe initiative and on the Toronto Health and Social Services Directory.
• East Toronto Health Partners (ETHP): Another Toronto-area Ontario Health Team serving a comparable attributed population via a partner network model. ETHP and SOHT co-built the Toronto Health and Social Services Directory and collaborate on the AI Scribe initiative, making ETHP one of SOHT's closest operational peers.
• West Toronto OHT: Toronto-area Ontario Health Team organised around the same OHT integrated-care model as SOHT. Co-develops the Toronto Health and Social Services Directory with SOHT and other Toronto OHTs.
• Downtown East Toronto OHT: Toronto-area Ontario Health Team that partners with SOHT on the Toronto Health and Social Services Directory. Operates the same OHT coordination model across a different Toronto geography.

Others

• Canadian Institute for Health Information (CIHI): National health data and analytics organisation. Comparable as an ecosystem enabler providing the population-health measurement infrastructure that supports integrated care entities like SOHT.
• Health Quality Ontario (part of Ontario Health): Provincial advisor on health quality and population-health measurement. Relevant comparator as an ecosystem participant that, like SOHT, uses population health dashboards and indicators to drive system performance.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat6 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/scarborough-ontario-health-team

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

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M&A

Investments

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Frequently asked questions about Scarborough Ontario Health Team