Mutuo Health Solutions

What Mutuo Health Solutions does

Mutuo Health Solutions Inc. is a Toronto-based, privately held healthcare AI company that builds AutoScribe, a patent-pending AI-powered medical scribe that transcribes clinician–patient conversations in real time and generates structured clinical notes, transcripts, and patient handouts. The product combines speech recognition, natural language processing, and a continuous-learning layer that adapts to each clinician's style and specialty across more than 30 specialties and 21 languages, with an Alpha add-on module called AutoForm that auto-fills insurance, blood-test, disability, attending physician statement, and workplace injury forms from EMR data. AutoScribe integrates natively with the major Canadian and US EMR platforms — PS Suite (Telus PSS), Oscar Pro, Cerner, Epic, MedeSync, and Accuro — and runs on AWS infrastructure with data residency locked to Canadian servers.

The company sells primarily to Canadian family physicians and primary care providers through a 30-day free trial and tiered CAD subscriptions (Base ~$59–$74/month, Intermediate ~$75–$99/month, Premium/AutoScribe+ $119–$270/month, plus a part-time plan capped at 80 visits/month), with usage-based pricing for AutoForm ($20–$50 per 20 forms/month) and custom quote-based contracts for hospital and enterprise deployments. Go-to-market combines product-led self-serve, inside sales with demo and onboarding support, and enterprise field sales for larger organizations. The go-to-market was materially expanded in late 2025 when Mutuo was acquired by WELLSTAR, a majority-owned subsidiary of WELL Health Technologies Corp. (TSX: WELL), giving the product distribution access to an ecosystem serving over 40% of Canadian practitioners.

Mutuo's regulatory and academic positioning is central to its differentiation in the Canadian market: it is pre-qualified as a vendor under Canada Health Infoway's National AI Scribe Program (May 2025), certified compliant with HIPAA, PIPEDA, and Ontario PHIPA, aligned with the NIST AI Risk Management Framework, and validated by an independent OntarioMD Clinical Evaluation (2024) that reported a 69.5% reduction in documentation time across 150+ Ontario family doctors and nurse practitioners. It is also a recipient of the $1 million Health Care Unburdened Grant (December 2024), funded by CMA, MD Financial Management, and Scotiabank, supporting deployment across the East Toronto, North York Toronto, and Scarborough Ontario Health Teams.

Name

Mutuo Health Solutions

Legal name

Mutuo Health Solutions Inc.

Website

https://mutuohealth.com

Company type

Private

Founded year

2018

Operating status

Acquired

Headcount range

11–50 employees

Short description

Mutuo Health Solutions is a Toronto-based AI company that builds AutoScribe, a real-time AI medical scribe that transcribes clinician–patient conversations and generates clinical notes for Canadian primary care providers, with native integrations to major Canadian and US EMRs.

Ownership category

akta.pro rank

Product category

AI Clinical Documentation Software

NAICS

Software Publishers (513210)

SIC

Services-Prepackaged Software (7372)

akta.pro primary industry

Speech Recognition, Dictation & Medical Transcription Platforms (HLACAAAI)

akta.pro secondary industries

Medical Billing & Coding Automation (HLACACAA), Patient Intake, Digital Registration & eForms (HLACAEAF), Clinical Coding Support (ICD/CPT/SNOMED) & Documentation Compliance Tools (HLACAAAO)

Keywords

• AI medical scribe
• Clinical documentation software
• Physician EHR integration
• Healthcare automation platform
• AI form automation

Headquarters

HQ city

Toronto

HQ country

Canada

HQ region

North America

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Marketing or Sales, Infrastructure, Operations

Revenue model

1. AutoScribe SaaS subscriptions: Recurring monthly or annual subscription for the AutoScribe platform, with tiered plans (Base, Intermediate, AutoScribe+) and part-time options. Subscription fees are based on service purchased not actual usage; payment obligations are non-cancellable and fees paid are non-refundable per EULA
2. AutoForm usage-based add-on: Consumption-based pricing for AutoForm at $20–$50 per 20 forms per month; can be added to base subscription or included in Intermediate and Premium tiers
3. Hospital and enterprise contracts: Custom volume licensing for hospital and enterprise deployments with bespoke quotes, indicating multi-year/contract sales motions for larger organizations
4. Professional services and training: Training calls and implementation support provided as part of SOWs and Order Forms accompanying enterprise agreements

Pricing tiers

Go-to-market motion4 records

Distribution channels4 records

Marketing channels6 records

Core offering

Mutuo Health Solutions sells AutoScribe, a SaaS AI medical scribe that uses patent-pending speech recognition and natural language processing to transcribe clinician-patient conversations in real time and generate draft clinical notes, EMR-synced records, and patient handouts. It is sold on tiered monthly/annual subscriptions to Canadian individual clinicians, clinics, hospitals, and enterprise health networks, with an AutoForm add-on for automated insurance and medical form completion and an AutoScribe Express no-storage variant.

Product overview

Mutuo Health Solutions offers a single-product-platform architecture built around its core product AutoScribe — an AI-powered, patent-pending medical scribe that transcribes clinician–patient conversations in real time and generates structured clinical notes — augmented by AutoForm, an AI add-on module that auto-fills standardized medical and insurance forms (insurance, blood-test requisitions, disability forms, attending physician statements, workplace injury forms) using data extracted from the EMR and AutoScribe's clinical note. A lightweight variant, AutoScribe Express, ships as a no-data-storage version of AutoScribe. Following the November 2025 acquisition by WELLSTAR (a subsidiary of WELL Health), the portfolio is positioned as part of Canada's broader WELL Health technology ecosystem.

Differentiator

Problem solved

Functional benefit

Brands

• AutoScribe: AI-powered medical transcription and clinical note generation product (desktop software-as-a-service solution supporting clinicians in clinical documentation).
• AutoForm
• AutoScribe Express

Products and services

• AutoScribe

Quantifiable outcome

• Up to 90% reduction in administrative tasks
• +4 more outcomes

Named customers4 records

Segments4 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration6 records

AI capability8 records

Feature7 records

Partnerships

16 partnerships are on record, tiered core, flagship and minor.

• MedeSync EMRcoreTechnology or Integration · 12 November 2025AutoScribe announced integration with the MedeSync EMR on November 12, 2025 to help clinicians provide better care and work more efficiently.
• Accuro EMRcoreTechnology or Integration · 2 July 2025AutoScribe announced integration with Accuro EMR on July 2, 2025 and was selected as a pre-qualified vendor for Canada Health Infoway's National AI Scribe Program.
• Amazon Web Services (AWS)coreTechnology or IntegrationAWS provides cloud storage infrastructure for AutoScribe Patient Information. Data is retained in Canada; however, information may need to be processed and temporarily stored in the United States. Data is encrypted at rest and in transit (TLS 1.2+, AES-256).
• Telus PS Suite (PSS)coreTechnology or IntegrationDirect EMR integration with Telus PS Suite announced Feb 19, 2026. AutoScribe syncs transcriptions directly into the EMR, enhancing efficiency and accuracy.
• Oscar Pro (Oscar EMR)coreTechnology or IntegrationIntegrated with Oscar Pro EMR; transcriptions sync directly into the EMR, reducing redundant data entry for clinicians.
• CernercoreTechnology or IntegrationAutoScribe integrates seamlessly with Cerner EMR, syncing transcriptions directly into the patient's record.
• EpiccoreTechnology or IntegrationAutoScribe integrates with Epic EMR as part of its expanding list of leading EMR integrations.
• Canada Health InfowayflagshipStrategic or Co-development PartnerAutoScribe was selected as a pre-qualified vendor for Canada Health Infoway's National AI Scribe Program (May 30, 2025), positioning the product for broad institutional adoption across Canadian health systems.
• Department of Family and Community Medicine (DFCM), University of TorontocoreStrategic or Co-development PartnerCo-lead of the Health Care Unburdened Grant initiative with the eHealth Centre of Excellence. DFCM's Office of Health System Partnerships, led by Dr. Rajesh Girdhari, evaluates AI scribe integration in primary care.
• eHealth Centre of ExcellencecoreStrategic or Co-development PartnerCo-lead with DFCM of the $1M Health Care Unburdened Grant initiative; collaborates on the OntarioMD Clinical Evaluation of AI Scribe Technology study.
• East Toronto Health Partners / East Toronto Family Practice NetworkminorImplementation/ SI/ Consulting PartnerParticipating Ontario Health Team in the Health Care Unburdened Grant, deploying AutoScribe for family physicians such as Dr. Marco Lo.
• North York Toronto Health PartnersminorImplementation/ SI/ Consulting PartnerParticipating Ontario Health Team supporting AI scribe integration under the Health Care Unburdened Grant.
• Scarborough Ontario Health TeamminorImplementation/ SI/ Consulting PartnerParticipating Ontario Health Team supporting AI scribe integration under the Health Care Unburdened Grant.
• Women's College Hospital Institute for Health System Solutions and Virtual CarecoreStrategic or Co-development PartnerResearch collaborator with the eHealth Centre of Excellence on the OntarioMD Clinical Evaluation of AI Scribe Technology study (2024), involving 150+ family doctors and nurse practitioners.
• DratacoreTechnology or IntegrationDrata is used for continuous real-time compliance monitoring to ensure ongoing security and regulatory standards adherence (SOC 2, HIPAA, PHIPA, PIPEDA).
• NIST (National Institute of Standards and Technology) AI Risk Management FrameworkcoreOthersAutoScribe aligns with the NIST AI Risk Management Framework — a recognized standard for managing AI security risks — and has established policies based on this framework as detailed in its security documentation.

Scale indicators10 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• Notable: Notable provides an AI-powered ambient documentation, scheduling, and patient intake platform for health systems. Comparable in that it automates clinical and administrative workflows around the patient encounter, overlapping with AutoScribe's documentation and AutoForm's form-filling capabilities.
• Abridge: Abridge is a leading AI medical scribe that transcribes patient-clinician conversations and generates clinical notes, integrating with major U.S. EHRs. It is the most well-capitalized direct competitor to AutoScribe in the ambient AI scribe category.
• DeepScribe: DeepScribe offers an ambient AI medical scribe that automates clinical documentation with specialty-specific customizations and EHR integration. It targets a similar clinician and specialty-practice customer base as AutoScribe.
• Augmedix (Commure): Augmedix (now part of Commure) provides AI-powered medical documentation and ambient scribing services to hospitals and health systems. Comparable in product scope and clinical customer base to AutoScribe, particularly in the enterprise/hospital segment.
• Suki AI: Suki offers an AI-powered voice assistant/scribe that generates clinical notes and integrates with Epic, Cerner, and other EHRs. It is a directly comparable AI scribe product competing for the same clinician customers and enterprise health system contracts as AutoScribe.
• Nabla Copilot: Nabla provides an AI ambient scribe that generates clinical notes from patient-provider conversations, with multilingual support and EHR integration. Comparable product offering, though it operates more broadly across the U.S. and Europe versus Mutuo's Canadian focus.
• Tali AI: Tali AI is a Canadian AI medical scribe and ambient documentation assistant designed for physicians and allied health professionals. It is one of the closest geographic and product peers to Mutuo, competing for Canadian primary-care and EMR-integrated scribing contracts.

Broad incumbents

• WELL Health Technologies: WELL Health (TSX: WELL) is the publicly listed parent of WELLSTAR, which acquired Mutuo Health in 2025/2026. WELL operates a national network of clinics and digital health assets serving 40%+ of Canadian practitioners, making it both the parent and a broader ecosystem incumbent shaping Mutuo's GTM.
• Nuance DAX Copilot (Microsoft): Microsoft's DAX Copilot (built on Nuance) is an enterprise-grade ambient AI scribe integrated deeply with Microsoft Cloud for Healthcare and Epic/Cerner. It competes head-on with AutoScribe for hospital and large clinic deployments, with significantly larger R&D and distribution resources.

Emerging players

• Regard: Regard is an AI clinical documentation and insights platform that automatically writes chart notes and surfaces diagnoses from EHR data. Comparable to AutoScribe's clinical note generation and Ontario billing/diagnostic code prediction functionality, with growing hospital footprint.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks5 records

Key highlights7 records

Customer concentration

• Xx.com/MutuoHealth

Compliance4 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles9 records

Funding overview

Funding rounds3 records

Investors3 records

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Mutuo Health Solutions