SolutionNow
SolutionNow is a European technology consultancy founded in 2023 in Bitola, North Macedonia, specialising in enterprise ServiceNow and Microsoft platform architecture, integration, and managed workflows for large organisations across Europe.
- Company typePrivate
- Founded2023
- HeadquartersBitola, North Macedonia
- Headcount1–10
- GTM typeB2B
- OfferingServices
What SolutionNow does
SolutionNow is a European technology consultancy founded in 2023 and headquartered in Bitola, North Macedonia. The firm specialises in enterprise ServiceNow and Microsoft platform architecture, serving large enterprise organisations that require scalable digital service-management platforms, integration with Microsoft Azure identity and security services, and operational excellence. Its service portfolio is organised into eight core areas: enterprise ServiceNow architecture and rollouts, ITOM/CMDB and asset governance, enterprise workflow engineering, customer service and experience engineering, enterprise integrations and automation, executive performance analytics and dashboards, ITSM governance and upgrades, and enterprise risk and compliance automation.
The technical foundation is built on ServiceNow platform modules—ITSM, HRSD, CSM, SPM, ITOM, CMDB, and HAM Pro—integrated with Microsoft Azure identity and security. SolutionNow's approach emphasises CSDM-aligned CMDB governance, ITIL-aligned process frameworks, upgrade-safe design patterns, and secure integrations via OAuth, REST APIs, and Service Graph Connectors. Delivery tooling includes Flow Designer, IntegrationHub, Virtual Agent, and Now Assist for workflow automation and AI-enabled customer service, with Performance Analytics and CMDB health dashboards supporting executive KPIs and reporting.
SolutionNow operates a pure professional services revenue model, monetising through architecture design, platform implementation, integrations, and technical leadership engagements. Its go-to-market is enterprise-focused and direct, relying on consultative sales engagement and digital presence through LinkedIn and the company website. The company is founder-owned with no disclosed institutional investment and a team of approximately seven employees, including three named senior ServiceNow architects. No customer logos, channel partnerships, certifications, or revenue figures have been publicly disclosed.
SolutionNow firmographics
Firmographics- Name
- SolutionNow
- Legal name
- SolutionNow
- Website
- https://solutionnow.io
- Company type
- Private
- Founded year
- 2023
- Operating status
- Operating
- Headcount range
- 1–10 employees
- Short description
- SolutionNow is a European technology consultancy founded in 2023 in Bitola, North Macedonia, specialising in enterprise ServiceNow and Microsoft platform architecture, integration, and managed workflows for large organisations across Europe.
- Ownership category
- akta.pro rank
SolutionNow industry classification
Industry- Product category
- Enterprise IT Consulting (ServiceNow & Microsoft Platform Architecture)
- NAICS
- Computer Systems Design and Related Services (5415), Computer Systems Design Services (541512), Computer Systems Design and Related Services (54151)
- SIC
- Services-Computer Integrated Systems Design (7373), Services-Computer Programming, Data Processing, Etc. (7370), Services-Computer Programming Services (7371)
- akta.pro primary industry
- IT Service Management (ITSM) Platforms (HDAEALAA)
- akta.pro secondary industries
- IT Knowledge Management & Service Desk Platforms (HDAEALAH), IT Incident, Problem & Change Management Platforms (HDAEALAI), Employee Experience (EX) & Digital Experience Monitoring Support (BPAEAJAO), Technical Enablement & Adoption Services (Change Management, Adoption, Champions) (BPAEANAC), Identity Threat Detection & Response (ITDR) (HDAEAJAH)
Keywords
Where SolutionNow is headquartered
LocationHeadquarters
- HQ city
- Bitola
- HQ country
- North Macedonia
- HQ region
- Europe
Offices1 record
Markets served
SolutionNow business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure
Revenue model
- Technology Consultancy Services: Enterprise technology consultancy providing ServiceNow and Microsoft platform architecture design, implementation, and governance services. Revenue generated through professional services engagements including architecture design, implementation, integrations, and technical leadership.
Go-to-market motion1 record
Distribution channels1 record
Marketing channels2 records
SolutionNow product offering
Product offeringCore offering
SolutionNow is a European technology consultancy that designs and delivers enterprise ServiceNow and Microsoft platform architectures for large organizations. Its core offerings include multi-region ServiceNow implementations across ITSM, HRSD, CSM, SPM, ITOM, CMDB, and HAM Pro modules, ITOM and asset governance, complex workflow engineering, customer service experience engineering, secure API integrations and automation, Performance Analytics dashboards, ITSM governance and upgrade leadership, risk and compliance automation, and Microsoft Azure identity and security integrations.
Product overview
SolutionNow is a European technology consultancy specializing in enterprise ServiceNow and Microsoft platform architecture. The company offers architecture-led implementations across ServiceNow modules (ITSM, HRSD, CSM, SPM, ITOM, CMDB, HAM Pro), combined with Microsoft Azure identity and security integrations. Their portfolio spans eight core service areas: enterprise architecture and rollouts, ITOM/CMDB governance, workflow engineering, customer service experience, integrations and automation, Performance Analytics, ITSM governance, and risk/compliance automation. They leverage Flow Designer, IntegrationHub, Virtual Agent, and Now Assist to deliver scalable, upgrade-safe digital platforms aligned with CSDM and ITIL best practices.
Differentiator
Problem solved
Functional benefit
Products and services
- Enterprise ServiceNow Architecture & Rollouts
Companies that use SolutionNow
Customer profileSegments2 records
Ideal customer profiles1 record
SolutionNow technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
AI capability1 record
Feature5 records
SolutionNow partnerships and signals
Strategic signalScale indicators2 records
Recent moves4 records
Expansion highlights4 records
SolutionNow competitors and assessment
Company assessmentDirect peers
- Crossfuze: Pure-play ServiceNow consultancy focused on enterprise platform implementations, CMDB governance, and managed services across ITSM, HRSD, and ITOM - directly comparable in service scope and customer profile.
- NewRocket: ServiceNow-focused Elite Partner delivering platform implementations, workflow engineering, and managed services with deep CSDM expertise - directly comparable boutique systems integrator.
- Slalom: Technology consultancy with a substantial ServiceNow practice delivering enterprise implementations across ITSM, HRSD, and customer experience - comparable in consulting delivery model but significantly larger scale.
- GlideFast Consulting: ServiceNow Elite Partner consultancy that delivers ITSM, HRSD, CSM, and ITOM implementations for mid-market and enterprise clients - directly comparable boutique ServiceNow implementation specialist.
Broad incumbents
- Deloitte: Big Four advisory firm with an established ServiceNow alliance delivering enterprise implementations; comparable on ServiceNow platform work but competes as a broad incumbent rather than a focused specialist.
- KPMG: Big Four advisory firm with a ServiceNow alliance offering enterprise platform implementations, governance, and integrations; comparable on ServiceNow consulting scope but broader portfolio.
- Accenture: Global systems integrator with a large ServiceNow practice delivering enterprise-scale transformations; comparable as an alternative vendor for similar ITSM/HRSD/CSM engagements but operates at vastly greater scale and breadth.
- Cognizant: Global IT services firm with a ServiceNow Elite partner practice delivering enterprise platform transformations; comparable on ITSM/CSM/HRSD implementation work but at much larger scale.
- PwC: Big Four advisory firm with a ServiceNow practice delivering enterprise transformations; comparable on platform implementation and integration work as a broad incumbent alternative.
Regional players
- Fujitsu: Global SI with a strong ServiceNow practice and European delivery footprint; comparable as an alternative vendor for ServiceNow and Microsoft platform work but with deeper regional presence than SolutionNow.
Market position
Strengths1 record
Weaknesses5 records
Competitive moat3 records
Key risks6 records
Key highlights6 records
Customer concentration
SolutionNow social profiles
Digital presenceSolutionNow financial estimates
Financial estimateRevenue estimate
Valuation estimate
SolutionNow leadership team
Management profileNumber of profiles
Profiles3 records
SolutionNow funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
SolutionNow M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about SolutionNow
What does SolutionNow do?
SolutionNow is a European technology consultancy that designs and delivers enterprise ServiceNow and Microsoft platform architectures for large organizations. Its core offerings include multi-region ServiceNow implementations across ITSM, HRSD, CSM, SPM, ITOM, CMDB, and HAM Pro modules, ITOM and asset governance, complex workflow engineering, customer service experience engineering, secure API integrations and automation, Performance Analytics dashboards, ITSM governance and upgrade leadership, risk and compliance automation, and Microsoft Azure identity and security integrations.
Is SolutionNow a public or private company?
SolutionNow is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was SolutionNow founded?
SolutionNow was founded in 2023. It employs 1 to 10 people.
Where is SolutionNow based?
SolutionNow is headquartered in Bitola, North Macedonia, in the Europe region.
How does SolutionNow make money?
One revenue line is on record: technology Consultancy Services.
Who are SolutionNow's main competitors?
Direct peers on record are Crossfuze, NewRocket, Slalom and GlideFast Consulting. Broad incumbents are Deloitte, KPMG, Accenture, Cognizant and PwC. Fujitsu is listed as a regional player.
Does SolutionNow have an API?
No public API is recorded for SolutionNow.
What industry is SolutionNow in?
SolutionNow's product category is Enterprise IT Consulting (ServiceNow & Microsoft Platform Architecture). Its primary akta.pro industry code is HDAEALAA, IT Service Management (ITSM) Platforms, with a secondary code of HDAEALAH, IT Knowledge Management & Service Desk Platforms. Its NAICS code is 5415 and its SIC code is 7373.