What STEP SYSTEMS - Oracle Gold Partner does

STEP SYSTEMS operates a premium multilingual platform (step-eg.net) headquartered in Cairo, Egypt, that consolidates property services, travel bookings, curated experiences, event planning, and digital invitations into a single customer-facing request workflow. Founded in 2011, the company positions itself as a concierge-style aggregator rather than a marketplace, offering housekeeping, maintenance, property car rental, hotel and flight booking support, transfers, travel packages, safari and family experiences, weddings, birthdays, corporate events, private parties, and RSVP-ready digital invitations. All five service categories route through guided inquiry forms and a self-service customer account dashboard with booking, request, and notification tracking; English is live and Arabic RTL readiness is stated as a future plan. The platform is described as 'integration-ready' for future API connections to airline aggregators, hotel providers, fleet systems, and payment gateways, although no live API or public SDK is currently offered.

The business model is built on professional services and transaction fees rather than software subscriptions. Property care, event planning, and digital invitations are priced as custom professional services, while travel bookings, transfers, car rentals, and experiences are intended to generate commission or service fees on completed transactions. Pricing is organized into three tiers — Basic, Plus, and Concierge — plus three property-specific tiers (Essential, Premium, Managed), all billed pay-as-you-go on a subscription-style framework with no live pricing or availability shown. Customer segments are horizontal and span property owners and operators, individual travelers, event hosts and planners, and leisure and experience seekers, served through direct website sales, contact-based inside sales, and a daily customer support operation (9:00 AM to 8:00 PM).

The company is private, employs 11-50 people, has no disclosed funding, partnerships, M&A activity, leadership team, certifications, or revenue figures, and provides no AI, patents, or integrations today. The product strategy emphasizes brand positioning, multilingual readiness, and a unified account experience over disclosed technology moats, leaving the company's current scale and growth indicators largely unverified.

Name

STEP SYSTEMS - Oracle Gold Partner

Legal name

One Platform for Property Services, Travel, Experiences & Events

Website

https://step-eg.net

Company type

Private

Founded year

2011

Operating status

Operating

Headcount range

11–50 employees

Short description

STEP SYSTEMS operates a premium multilingual concierge platform based in Cairo, Egypt, consolidating property services, travel bookings, curated experiences, event planning, and digital invitations into one request-based customer journey for individuals and SMBs.

Ownership category

akta.pro rank

Product category

Hospitality Concierge Services

NAICS

Travel Agencies (56151), Travel Agencies (561510), Computer Systems Design and Related Services (54151)

SIC

Services-Management Services (8741), Services-Prepackaged Software (7372)

akta.pro primary industry

Travel Policy, Approval & Booking Workflow Tools (THALAMAB)

akta.pro secondary industries

Corporate Travel CRM, Case/Ticketing & Service Workflow Tools (THAKANAL), Meeting & Event Program Technology (Registration, Apps, Badging) (THACAFAB)

Keywords

• Property management services
• Travel booking platform
• Event planning services
• Hospitality concierge services
• Digital invitation services

Headquarters

HQ city

Cairo, Nasr City

HQ country

Egypt

HQ region

Africa

Offices1 record

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure, Supply Chain

Revenue model

1. Property Services: Revenue from property management services including housekeeping, maintenance, inspections, guest readiness preparation, and key handover coordination. Services priced via custom quotes based on property type, scope, and frequency.
2. Travel Bookings: Revenue from hotel and flight booking support, transfer coordination, and car rental arrangements. Commission or service fee structure based on completed bookings through integration-ready request workflows.
3. Event Planning Services: Revenue from weddings, birthdays, corporate events, and private party planning including venue coordination, guest transport, and digital invitation services.
4. Experiences: Revenue from curated safari adventures, family trips, and custom leisure experiences with coordinated transport and accommodation.
5. Digital Invitations: Revenue from elegant digital invitation designs for weddings, birthdays, corporate events, and private celebrations with RSVP-ready workflows.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels3 records

Core offering

STEP SYSTEMS operates a premium multilingual platform that consolidates property services (housekeeping, maintenance, guest readiness), travel bookings (flights, hotels, transfers, car rentals, packages), curated experiences (safaris, family trips), event planning (weddings, birthdays, corporate events, private parties), and digital invitations into one unified customer experience. All services are managed through request-based workflows with custom quotes, customer account dashboards, and integration-ready architecture for future API connections.

Product overview

STEP SYSTEMS offers One Platform — a unified premium multilingual platform that consolidates property services (housekeeping, maintenance, property car rental, hotel booking, flight booking), travel services (flights, hotels, travel car rental, transfers, travel packages), experiences (safari, family trips), events (weddings, birthdays, corporate events, private parties), and digital invitations into one seamless customer experience. The platform operates through request-based workflows with customer account management, status tracking, and multilingual support (English live, Arabic planned), all built on integration-ready architecture for future API connections.

Differentiator

Problem solved

Functional benefit

Products and services

• Property Services Comprehensive property management services including housekeeping, maintenance, guest readiness preparation, inspections, key handover, and service support coordination for residential and hospitality properties.
• Travel Services Comprehensive travel booking platform supporting flights, hotels, car rentals, transfers, and curated travel packages with integration-ready request workflows for business trips, family holidays, and special occasions.
• Experiences Curated leisure experiences including safari adventures and family-friendly trips with seamless planning and multilingual support for memorable outdoor escapes.
• Events Event planning and coordination services for weddings, birthdays, corporate events, and private parties with premium service and multilingual support, including venue coordination, guest transport, and digital invitation services.
• Digital Invitations Premium digital invitation designs for weddings, birthdays, corporate events, and private celebrations with RSVP-ready workflows and multilingual support.

Named customers3 records

Segments4 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Scale indicators2 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Hostaway: Hostaway is a vacation rental property management platform with channel management, guest communication, and cleaning/maintenance coordination. Comparable to Step Systems' property services vertical but without the travel booking, events, or invitations layers.
• Quintessentially: Quintessentially is a global luxury concierge and lifestyle management service offering travel, events, experiences, and personal services. It is directly comparable to Step Systems' Concierge tier and consolidated multi-category service model, though Quintessentially operates at a much larger scale with a global footprint.
• Paperless Post: Paperless Post is a digital invitations and event communication platform for weddings, parties, and corporate events. Directly comparable to Step Systems' Digital Invitations product and complements the events vertical, though Paperless Post is more specialized without the broader hospitality integration.
• Guesty: Guesty is a property management platform serving vacation rental managers and short-term rental operators. Like Step Systems, it centralizes property operations (housekeeping, maintenance, guest communications) within a single dashboard, though Guesty is more vertically focused on property management while STEP Systems extends to travel and events.
• Velocity Black: Velocity Black is a members-only digital concierge app offering on-demand travel, dining, events, and lifestyle services. Highly comparable to Step Systems' premium request-based service model across multiple hospitality verticals, though Velocity Black serves a higher-income urban clientele.

Broad incumbents

• Eventbrite: Eventbrite is an event management and ticketing platform for organizers of events of all sizes. While Step Systems' events vertical is more focused on planning/coordination than ticketing, both target the events space and address similar customer pain points around event organization.
• Airbnb: Airbnb is a global platform for short-term rentals, experiences, and online experiences. While Step Systems positions itself as a property and travel platform, Airbnb represents the broader incumbent shape of the market, offering both accommodation and curated experiences that overlap with Step Systems' offerings.
• Booking.com: Booking.com is a global OTA dominating hotel, flight, and travel package bookings. Step Systems' hotel booking, flight booking, and travel package offerings directly overlap with Booking.com's core business, though Step Systems lacks live inventory and pricing.

Regional players

• Wego: Wego is a travel metasearch and OTA platform popular in the Middle East and North Africa region. Comparable to Step Systems' travel booking vertical from a regional market perspective, though Wego offers live inventory while Step Systems operates on request-based workflows.
• Travelstart: Travelstart is an online travel agency operating across Africa and the Middle East, offering flights, hotels, car rentals, and packages. Comparable to Step Systems' travel services category with regional overlap in the African market, though Travelstart is more focused on pure travel commerce.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat3 records

Key risks6 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/step-systems-egypt

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about STEP SYSTEMS - Oracle Gold Partner