Hostaway
Hostaway is a cloud-based SaaS platform that provides vacation rental property managers with unified channel management, AI-powered guest communication and pricing, financial reporting, and direct booking tools, serving more than 100,000 properties across 100+ countries via Premier/Elite OTA partnerships and 300+ integrations.
- Company typePrivate
- Founded2015
- HeadquartersToronto, Canada
- Headcount101–250
- GTM typeB2B
- OfferingSoftware
What Hostaway does
Hostaway is a Toronto-headquartered (founded 2015 in Finland) cloud-based SaaS platform serving vacation rental property managers across more than 100 countries, with a portfolio of 100,000+ managed properties and over 300 third-party integrations. The platform unifies channel management (Airbnb, Vrbo, Booking.com, Google Vacation Rentals, Expedia, Marriott Homes & Villas) under direct API partnerships, a unified guest communication inbox, dynamic pricing, financial reporting and owner statements, a direct booking website builder, and an open API for custom integrations. The company holds Premier/Elite partner status with the major OTAs and positions AI as a core layer across the product, with AI CoHost functioning as an autonomous operational agent, AI Replies automating the majority of guest communication, and Dynamic Pricing optimizing revenue per listing.
The business operates a subscription-based SaaS revenue model serving three primary segments: vacation rental property managers, mid-market property management companies (typically 20-500+ properties), and SMB/individual hosts (1-20 properties). Go-to-market combines enterprise field sales for mid-market and larger accounts with self-serve website-driven acquisition (Get started / Get pricing CTAs) for SMBs, supported by inside sales and dedicated onboarding. Pricing is not publicly disclosed. Marketing is multi-channel, spanning content, SEO, paid digital, events (including the Short Stay Summit), referral programs, and earned media coverage of major funding announcements.
Hostaway is a venture- and private-equity-backed company, having raised approximately $540 million cumulatively across multiple rounds, including a $175 million PSG-led round in May 2023 and a $365 million General Atlantic-led strategic growth round in December 2024 at a $925 million post-money valuation. The company achieved unicorn status in October 2025 at a $1 billion valuation, the first property management software company to do so. It operates a fully remote workforce of 230+ employees across 44 countries, with founder Marcus Rader serving as CEO. The investor base includes General Atlantic and PSG Equity as significant minority shareholders, with stated use of funds directed at international expansion, product development, AI initiatives, and potential strategic acquisitions.
Hostaway firmographics
Firmographics- Name
- Hostaway
- Legal name
- Hostaway
- Website
- https://hostaway.com
- Company type
- Private
- Founded year
- 2015
- Operating status
- Operating
- Headcount range
- 101–250 employees
- Short description
- Hostaway is a cloud-based SaaS platform that provides vacation rental property managers with unified channel management, AI-powered guest communication and pricing, financial reporting, and direct booking tools, serving more than 100,000 properties across 100+ countries via Premier/Elite OTA partnerships and 300+ integrations.
- Ownership category
- akta.pro rank
Hostaway industry classification
Industry- Product category
- Vacation Rental Property Management Software
- NAICS
- Traveler Accommodation (7211)
- SIC
- Real Estate Agents & Managers (For Others) (6531)
- akta.pro primary industry
- Short-Term Rental (STR) Management for Individual Hosts (BPAJAIAB)
- akta.pro secondary industries
- Remote Hosting & Guest Communications Management (THAMAKAC), Direct Booking Platforms & Booking Engines for Hosts/Managers (THAMALAE), Co-Host / On-the-Ground Operations & Guest Services (BPAJAIAI)
Keywords
Where Hostaway is headquartered
LocationHeadquarters
- HQ city
- Toronto
- HQ country
- Canada
- HQ region
- North America
Offices2 records
Markets served
Hostaway business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D
Revenue model
- SaaS Subscription: Subscription-based SaaS model providing property management software access. Property managers pay recurring fees to access the platform's channel management, AI tools, messaging, and analytics capabilities. The company reports strong profitability and over 10x revenue growth since 2021.
Go-to-market motion3 records
Distribution channels4 records
Marketing channels8 records
Hostaway product offering
Product offeringCore offering
Hostaway provides an AI-powered, cloud-based vacation rental management platform that enables property managers to centrally manage short-term rental listings across multiple online travel agencies (Airbnb, Vrbo, Booking.com, Google, Expedia, Marriott). The platform combines a Channel Manager, Unified Inbox, Dynamic Pricing, Direct Booking Engine, Analytics, and AI automation (AI CoHost, AI Replies) to handle guest communication, pricing, distribution, and operations for over 100,000 properties across 100+ countries.
Product overview
Hostaway is an AI-powered vacation rental management platform providing a unified solution for short-term rental property managers. The core platform consists of integrated modules including Property Management System, Channel Manager, Communication Suite, Analytics and Reporting, Automation Tools, Direct Bookings, and Hostaway AI. Key products include AI CoHost (autonomous AI operational partner), Booking Website Pro (AI-powered website builder for direct bookings), and an Open API for custom integrations. The platform serves customers in 100+ countries managing over 100,000 properties through 300+ integrations including Airbnb, Vrbo, Booking.com, Google, Expedia, and Marriott.
Differentiator
Problem solved
Functional benefit
Brands
- AI CoHost: AI-powered operational partner for short-term rental operations that helps spot opportunities, recommends next steps, and executes tasks through conversational interface
- Booking Website Pro
- Hostaway AI
Products and services
- AI CoHost AI-powered operational partner for short-term rental property managers that uses autonomous AI agents to analyze live business data, identify opportunities, recommend actions, and execute updates across the Hostaway platform through a conversational interface.
- Property Management System Central vacation rental management platform combining Channel Manager, Unified Inbox, Dynamic Pricing, Direct Booking Engine, and Advanced Reporting for managing short-term rental properties across multiple OTAs.
- Channel Manager Channel management module providing reliable direct API connections to major OTAs (Airbnb, Vrbo, Booking.com, Google, Expedia, Marriott Homes & Villas) with automated synchronization of availability, pricing, reservations, and property content to prevent double bookings.
- Communication Suite Unified guest communication module including Unified Inbox, AI Replies, Automated Messages, WhatsApp, SMS, Email integration, Guest Portal, and Upsells for managing all guest communications across channels.
- Hostaway AI Suite of AI-powered capabilities including AI Replies, Dynamic Pricing, Host Quality scoring, Review Insights (sentiment analysis), Listing Optimization, and AI-powered Payments automation for property managers.
- Booking Website Pro AI-powered website builder for vacation rental managers with drag-and-drop interface, customizable templates, AI-driven marketing tools, and integrated booking and payment systems to capture direct bookings.
- Open API
Quantifiable outcome
- 60 minutes saved per reservation through automation
- +6 more outcomes
Companies that use Hostaway
Customer profileNamed customers10 records
Segments3 records
Ideal customer profiles2 records
Hostaway technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- Yes
- API docs
- API detail
Core technology
AI maturity
App detail
Integration11 records
AI capability7 records
Feature10 records
Hostaway partnerships and signals
Strategic signalPartnerships
Eight partnerships are on record, tiered core and flagship.
- Vrasio Inc.coreIntegration partnership announced March 2026 enabling Hostaway property managers to distribute inventory through Vrasio's marketplace with automated synchronization of availability, pricing, reservations, and property content. The partnership features zero host fees and lower guest fees, aiming to increase visibility and profitability for users in the short-term rental sector.
- QuickBooks OnlinecorePartnership to automate financial management for vacation rental operators, enabling seamless synchronization of Hostaway financial data with QuickBooks Online for accounting, reporting, and tax preparation.
- AirbnbflagshipAirbnb Preferred Partner with direct API integration. Premier status enables Hostaway customers to access Airbnb's full feature set, reliable connections, and priority support for managing Airbnb listings without double bookings.
- VrboflagshipVrbo Elite Partner with direct API integration. Elite status provides Hostaway customers with reliable direct connections to Vrbo for synchronized listing management, availability, and reservations.
- Booking.comflagshipBooking.com Premier Partner with direct API integration. Premier partner status ensures Hostaway users have reliable access to Booking.com's distribution network and full feature capabilities.
- Google Vacation RentalscoreGoogle Vacation Rentals integration partner enabling Hostaway property managers to list properties in Google Search results, increasing visibility for direct booking opportunities.
- ExpediacoreSeamless integration connection with Expedia for vacation rental distribution, enabling synchronized management of Expedia listings alongside other OTA channels through the Hostaway platform.
- Marriott Homes & VillascoreIntegration with Marriott Homes & Villas through advanced API, enabling luxury vacation rental property managers to access Marriott's distribution network and brand recognition.
Scale indicators10 records
Recent moves6 records
Expansion highlights6 records
Hostaway competitors and assessment
Company assessmentDirect peers
- Guesty: Guesty is a leading vacation rental property management platform serving professional hosts and property managers with channel management, guest communication, and automation — Hostaway's most direct competitor (even cited by name in a customer testimonial about switching).
- Lodgify: Lodgify provides vacation rental software with website building, channel manager, and booking engine — a direct peer especially in the SMB/individual host segment where both compete on ease of use and pricing transparency.
- Hostfully: Hostfully offers property management software for short-term rental managers with channel management, guest experience apps, and CRM features — a direct peer competing for mid-market property management companies.
- OwnerRez: OwnerRez provides vacation rental management software with channel management, booking, and accounting tools for individual hosts and small property managers — a direct peer in the SMB/individual host segment.
- Streamline Vacation Rental Software: Streamline is a vacation rental property management platform offering channel management, accounting, and guest portals — a direct peer serving professional property managers and a long-standing competitor in this category.
- Turno: Turno provides vacation rental management software with channel management, automation, and team coordination tools for professional property managers — a direct peer in the mid-market segment.
- Tokeet: Tokeet offers an all-in-one vacation rental management platform with channel manager, unified inbox, and automation — a direct peer competing for SMB and mid-market property managers.
Broad incumbents
- Escapia (by Booking.com): Escapia, owned by Booking.com, provides vacation rental software focused on property managers and reservation management — a broad incumbent leveraging Booking.com's distribution reach, comparable to Hostaway's Booking.com Premier partner position.
Emerging players
- Proper: Proper is a tech-forward vacation rental management platform offering AI-powered automation and unified inbox for property managers — an emerging player competing on AI capabilities similar to Hostaway's AI CoHost.
- Uplisting: Uplisting provides vacation rental software for Airbnb hosts and property managers with channel management, automated messaging, and direct booking — an emerging player targeting individual hosts and small portfolios.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
Hostaway social profiles
Digital presenceHostaway financial estimates
Financial estimateRevenue estimate
Valuation estimate
Hostaway leadership team
Management profileNumber of profiles
Profiles5 records
Hostaway funding detail
Funding detailFunding overview
Funding rounds7 records
Investors5 records
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Hostaway M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Hostaway
What does Hostaway do?
Hostaway provides an AI-powered, cloud-based vacation rental management platform that enables property managers to centrally manage short-term rental listings across multiple online travel agencies (Airbnb, Vrbo, Booking.com, Google, Expedia, Marriott). The platform combines a Channel Manager, Unified Inbox, Dynamic Pricing, Direct Booking Engine, Analytics, and AI automation (AI CoHost, AI Replies) to handle guest communication, pricing, distribution, and operations for over 100,000 properties across 100+ countries.
Is Hostaway a public or private company?
Hostaway is a private company. It is classified as venture growth investor backed and is currently operating.
When was Hostaway founded?
Hostaway was founded in 2015. It employs 101 to 250 people.
Where is Hostaway based?
Hostaway is headquartered in Toronto, Canada, in the North America region.
How does Hostaway make money?
One revenue line is on record: saaS Subscription.
Who are Hostaway's main competitors?
Direct peers on record are Guesty, Lodgify, Hostfully, OwnerRez, Streamline Vacation Rental Software, Turno and Tokeet. Escapia (by Booking.com) is listed as a broad incumbent. Emerging players are Proper and Uplisting.
Does Hostaway have an API?
Yes. Hostaway offers an Open API that enables developers to build custom solutions and integrations. The API is described as 'best-in-class' and provides access to platform functionality for builders to create custom integrations. Specific API details such as authentication method, rate limits, versioning, or sandbox availability are not explicitly stated in the source material. Developer documentation is at api.hostaway.com.
What industry is Hostaway in?
Hostaway's product category is Vacation Rental Property Management Software. Its primary akta.pro industry code is BPAJAIAB, Short-Term Rental (STR) Management for Individual Hosts, with a secondary code of THAMAKAC, Remote Hosting & Guest Communications Management. Its NAICS code is 7211 and its SIC code is 6531.