Surlogic
Surlogic is a Dutch e-fulfilment company serving 50+ webshop clients in the Netherlands, Germany, and Belgium with warehousing, pick-and-pack, returns, customer service, and value-added services, powered by a proprietary WMS platform.
- Company typePrivate
- Founded2017
- HeadquartersBoxtel, Netherlands
- Headcount11–50
- GTM typeB2B
- OfferingServices
What Surlogic does
Surlogic is a privately held Dutch e-fulfilment company headquartered in Boxtel, with warehouse operations in Eindhoven, serving e-commerce webshops across the Netherlands, Germany, and Belgium. Founded around 2016-2017, the company has grown to a team of approximately 65 people serving more than 50 merchant clients whose order volumes exceed 300 orders per month. Its service covers the full e-commerce logistics chain: inbound receiving and inspection, warehousing, pick-and-pack, shipping, returns processing (with an 8-hour SLA), first-line customer service outsourcing, and value-added services such as kitting, labeling, quality controls, and barcode addition. The company also differentiates through late order cut-off times up to 23:00, enabling next-day delivery to NL/DE/BE, and self-transport of parcels to carrier distribution points to reduce handoffs.
The underlying technology is a proprietary Warehouse Management System (WMS) that provides 24/7 real-time inventory visibility, digital scanning across inbound and outbound flows, and inventory forecasting based on quantitative analysis rather than intuition. Surlogic is integrated with five major e-commerce platforms — Shopify, WooCommerce, Magento, Lightspeed, and CCV Shop — for automated order ingestion, and ships via PostNL (domestic NL), DHL, DPD, and Deutsche Post (international). The WMS is positioned as a customer-facing platform with merchant login access.
The revenue model is fundamentally transactional: per-order pick-pack-ship fees on a pay-as-you-go basis, plus storage and value-added service charges, with quote-based pricing tailored to each merchant. The go-to-market is sales-led, with prospective clients acquired through the Dutch-language website, content marketing and blog, social media (Facebook, Instagram, LinkedIn), and direct contact/quote requests culminating in scheduled consultations. Surlogic carries no disclosed external institutional investment, no public listing, and no M&A or restructuring history, indicating an organically grown, founder/management-owned operator competing in a fragmented Benelux SMB fulfillment segment.
Surlogic firmographics
Firmographics- Name
- Surlogic
- Legal name
- Surlogic
- Website
- https://surlogic.nl
- Company type
- Private
- Founded year
- 2017
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Surlogic is a Dutch e-fulfilment company serving 50+ webshop clients in the Netherlands, Germany, and Belgium with warehousing, pick-and-pack, returns, customer service, and value-added services, powered by a proprietary WMS platform.
- Ownership category
- akta.pro rank
Surlogic industry classification
Industry- Product category
- E-commerce Fulfilment Services
- NAICS
- General Warehousing and Storage (49311)
- SIC
- Public Warehousing & Storage (4220)
- akta.pro primary industry
- Dropshipping & Supplier Fulfillment Services (CRAFAMAJ)
- akta.pro secondary industry
- Returns Management & Reverse Logistics (CRAFAMAE)
Keywords
Where Surlogic is headquartered
LocationHeadquarters
- HQ city
- Boxtel
- HQ country
- Netherlands
- HQ region
- Europe
Offices2 records
Markets served
Surlogic business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales, Supply Chain
Revenue model
- E-fulfilment Services: Full-service logistics outsourcing including warehousing, pick & pack, shipping, returns processing, and customer service. Pricing is based on services consumed with scale advantages passed to customers.
- Order Processing Fees: Fees for processing individual orders including picking, packing, and shipping. Customers pay only for what they use, with flexible growth options.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Transaction based/ take rate | Pay-as-you-go | Fulfilment service for webshops from 300+ orders per month |
Go-to-market motion1 record
Distribution channels1 record
Marketing channels3 records
Surlogic product offering
Product offeringCore offering
Surlogic provides outsourced e-commerce fulfilment services to webshop owners, managing the full logistics chain from inbound goods receipt through warehousing, pick & pack, shipping, returns processing, and customer service. Operations are powered by a proprietary Warehouse Management System offering 24/7 real-time inventory and order visibility, with late cut-off times up to 23:00 enabling next-day delivery across the Netherlands, Germany, and Belgium.
Product overview
Surlogic is a Dutch e-fulfillment company offering a unified fulfillment-as-a-service platform. The core offering is E-fulfilment, supported by the Warehouse Management System (WMS) platform for real-time inventory and order visibility. The service portfolio includes E-warehousing for inventory storage, Pick & Pack Service for order processing, Retourverwerking for returns management, Klantenservice for customer support outsourcing, and Value Added Services for custom packaging and kitting. International delivery extends fulfillment to Germany and Belgium, while late Cut-off Times (up to 23:00) differentiate the service from competitors. All services are connected through the central WMS platform, providing merchants with 24/7 access to inventory, orders, and shipment tracking.
Differentiator
Problem solved
Functional benefit
Products and services
- E-fulfilment (Core Service)
Quantifiable outcome
- Error rate reduced to <0.1%
- +3 more outcomes
Companies that use Surlogic
Customer profileNamed customers1 record
Segments2 records
Ideal customer profiles1 record
Surlogic technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration9 records
Feature3 records
Surlogic partnerships and signals
Strategic signalPartnerships
Four partnerships are on record, tiered core.
- PostNLcorePrimary shipping carrier partner for domestic Netherlands deliveries, enabling next-day delivery services.
- ShopifycoreE-commerce platform integration. Shopify is one of the major webshop platforms that connects with Surlogic's fulfilment system for automated order processing.
- DHLcoreInternational shipping carrier partner for deliveries to Germany and Belgium, enabling fast cross-border logistics.
- DPDcoreEuropean parcel delivery carrier partner for international shipments within Europe.
Scale indicators6 records
Recent moves6 records
Expansion highlights5 records
Surlogic competitors and assessment
Company assessmentDirect peers
- Active Ants: Dutch e-fulfilment specialist serving webshops with warehousing, pick & pack, returns, and multi-channel integration. Most direct comparable to Surlogic by geography, customer segment (SMB webshops), and service scope.
- Huboo: UK-headquartered e-fulfilment 3PL serving SMB and mid-market webshops with warehousing, pick & pack, and returns. Comparable in target customer profile and tech-enabled operating model, though operating in a different geography.
- fulfilmentcrowd: UK-based but European-active e-fulfilment provider targeting SME webshops with pay-as-you-go pick & pack, warehousing, and returns. Comparable in business model and SMB focus to Surlogic.
- ShipBob: US-headquartered e-commerce fulfilment 3PL with distributed warehouses, WMS platform, and SMB/mid-market merchant focus. Comparable business model and tech-led approach to Surlogic, though at significantly larger scale and on a different continent.
- Montapacking (CubeXS): Dutch e-commerce fulfilment 3PL headquartered in the Netherlands, offering pick & pack, returns processing, and WMS-integrated services for webshop clients — closely matches Surlogic's offering and SMB target market.
Regional players
- Deudekom: Dutch family-owned 3PL offering e-commerce fulfilment, warehousing, and value-added services in the Netherlands. Comparable to Surlogic on regional scope and SMB webshop customer base.
- Rabelink Logistics: Dutch/European 3PL providing warehousing, e-fulfilment, and cross-border distribution. Comparable to Surlogic on warehousing and fulfilment services, but operates primarily for B2B and contract logistics clients rather than SMB webshops.
Broad incumbents
- PostNL Fulfilment: Dutch national postal operator offering warehousing and fulfilment services as part of a broader logistics portfolio. Overlaps with Surlogic on domestic NL fulfilment but operates at significantly larger scale and breadth.
- DHL Supply Chain (eCommerce): Global 3PL offering e-commerce fulfilment, warehousing, and returns management across Europe. Overlaps with Surlogic on cross-border DE/BE delivery and warehousing but at enterprise scale with a far broader service portfolio.
Emerging players
- Sendcloud: Dutch shipping and fulfilment software platform that helps SMB webshops automate carrier selection, label printing, and returns. Comparable to Surlogic's SMB focus and Benelux origin but plays in shipping tech rather than physical fulfilment.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat3 records
Key risks6 records
Key highlights7 records
Customer concentration
Surlogic social profiles
Digital presenceSurlogic financial estimates
Financial estimateRevenue estimate
Valuation estimate
Surlogic leadership team
Management profileNumber of profiles
Surlogic funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Surlogic M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Surlogic
What does Surlogic do?
Surlogic provides outsourced e-commerce fulfilment services to webshop owners, managing the full logistics chain from inbound goods receipt through warehousing, pick & pack, shipping, returns processing, and customer service. Operations are powered by a proprietary Warehouse Management System offering 24/7 real-time inventory and order visibility, with late cut-off times up to 23:00 enabling next-day delivery across the Netherlands, Germany, and Belgium.
Is Surlogic a public or private company?
Surlogic is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Surlogic founded?
Surlogic was founded in 2017. It employs 11 to 50 people.
Where is Surlogic based?
Surlogic is headquartered in Boxtel, Netherlands, in the Europe region.
How does Surlogic make money?
Two revenue lines are on record. E-fulfilment Services are the primary driver. The others are order Processing Fees.
Who are Surlogic's main competitors?
Direct peers on record are Active Ants, Huboo, fulfilmentcrowd, ShipBob and Montapacking (CubeXS). Regional players are Deudekom and Rabelink Logistics. Broad incumbents are PostNL Fulfilment and DHL Supply Chain (eCommerce). Sendcloud is listed as an emerging player.
Does Surlogic have an API?
No public API is recorded for Surlogic.
What industry is Surlogic in?
Surlogic's product category is E-commerce Fulfilment Services. Its primary akta.pro industry code is CRAFAMAJ, Dropshipping & Supplier Fulfillment Services, with a secondary code of CRAFAMAE, Returns Management & Reverse Logistics. Its NAICS code is 49311 and its SIC code is 4220.