SVIDA Metro Shuttle

What SVIDA Metro Shuttle does

SVIDA Mobility Private Limited (branded SVIDA Metro Shuttle) is a Hyderabad-based, privately held MaaS (Mobility-as-a-Service) operator incorporated in May 2019 that runs shared shuttle services to solve first-mile and last-mile connectivity for Hyderabad Metro Rail passengers. The company's core product is the SVIDA iOS/Android app, which offers 2-click booking, real-time vehicle tracking, sub-second QR-code boarding, and a 90-day wallet credit for individual commuters, supplemented by a WhatsApp booking channel. It operates 94+ active routes across 14+ Hyderabad Metro Rail stations with a deployed fleet of 214 vehicles, serving 17,500+ daily commuters and 1,800+ daily trips under an exclusive 9-year contract with L&T Hyderabad Metro Rail (HMRL) signed via MoU in September 2022.

The underlying platform is built on an AWS microservices architecture (data hosted in India) supporting 10,000+ concurrent users with <2s latency, integrating Google Places API for location, Razorpay/Cashfree/YesBank for payments (99.9% success rate), and NFC smart-card boarding. Operational intelligence includes demand-forecasting and route-optimisation models claiming 85% accuracy and 20% travel-time reduction; a 2023 partnership with Terrablu adds blockchain-verified carbon-credit reporting for ESG.

Revenue is generated through three streams: individual commuter ride purchases (closed-system wallet credits), monthly-invoiced B2B shuttle contracts with corporates (78% of traction, 10+ enterprise clients including RMZ, Phoenix, CBRE, BOSCH, TTEC, Capital Land, Skyview, BMS), and corporate subscription packages. The company is founder-led by CEO Siddharth Ravi (ex-Volvo, Deloitte, Nike), with a lean staff of 11, no disclosed external funding, and a stated roadmap to enter 10+ Indian cities within five years.

Name

SVIDA Metro Shuttle

Legal name

SVIDA Mobility Private Limited

Website

https://svida.co.in

Company type

Private

Founded year

2019

Operating status

Operating

Headcount range

11–50 employees

Short description

SVIDA Metro Shuttle is a Hyderabad-based MaaS operator running shared shuttle services for first-mile and last-mile connectivity to Hyderabad Metro Rail. Operating 94+ routes and 214 vehicles under an exclusive 9-year HMRL contract, it serves 17,500+ daily commuters and 10+ corporate clients via its mobile app and B2B shuttle contracts.

Ownership category

akta.pro rank

Product category

Urban Transit & Shuttle Services

NAICS

Bus and Other Motor Vehicle Transit Systems (485113), Urban Transit Systems (48511), School and Employee Bus Transportation (4854)

SIC

Local & Suburban Transit & Interurban Hwy Passenger Trans (4100)

akta.pro primary industry

Employer/Corporate Shuttle Services (TLAFAJAC)

akta.pro secondary industries

Employer/Corporate Demand-Responsive Shuttles (THAIAHAG), Corporate Shuttle & Employee Commuter Services (THACAIAD)

Keywords

• Metro shuttle services
• Urban mobility
• Corporate shuttle transport
• First last mile connectivity
• Employee transportation

Headquarters

HQ city

Hyderabad

HQ country

India

HQ region

Asia

Offices2 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. Individual Ride Purchases (Consumer App): Individual commuters purchase rides (credits) through the Svida app. Rides are sold as closed-system payment instruments (wallet credits) with a 90-day validity window. Payments accepted via UPI, cards, net banking, and wallets through Razorpay and Cashfree payment gateways.
2. Corporate Shuttle Services (B2B): Dedicated shuttle operations for corporate clients aligned with shift timings. Svida raises a monthly invoice to the corporate organization at end of each month. Vehicle types range from 12-seater to 22+ seater with AC/non-AC options. This stream accounts for 78% of company traction.
3. Subscription Packages: Corporate clients can purchase subscription packages for their employees' metro feeder rides, paid digitally through the Svida app. Corporate clients also pay for dedicated shuttle services billed via monthly invoice.

Pricing tiers

Go-to-market motion3 records

Distribution channels3 records

Marketing channels5 records

Core offering

SVIDA Metro Shuttle operates a tech-enabled fleet of shuttle vehicles that provide first-mile and last-mile connectivity to all 57 stations of the L&T Hyderabad Metro Rail network. The service is delivered to two distinct customer segments: corporate clients via the "Corporate Connect" managed shuttle solution (representing 78% of business) and individual commuters via the SVIDA consumer mobile app with per-ride and subscription pricing. The company holds an exclusive nine-year operating contract with L&T Hyderabad Metro Rail Limited, making it the sole authorized shuttle partner for Hyderabad Metro's catchment area.

Product overview

SVIDA Metro Shuttle operates as a unified multimodal urban mobility platform providing metro first and last-mile connectivity services in Hyderabad. The core product is the SVIDA App, a mobile application enabling shuttle booking across 94+ routes connecting 14+ metro stations. The platform includes Corporate Connect (enterprise shuttle solutions for 10+ corporate clients), Events & Expo Shuttle Services (specialized event transportation), Carbon Neutral Rides (sustainability feature via Terrablu partnership), and WhatsApp Booking (alternative accessibility channel). The ecosystem integrates payment processors (Razorpay, Cashfree) and Google Places API for location services.

Differentiator

Problem solved

Functional benefit

Products and services

• SVIDA App Consumer-facing iOS and Android mobile application that lets individual metro commuters book first-mile and last-mile shuttle rides across all 57 L&T Hyderabad Metro Rail stations, with real-time vehicle tracking, cashless payments, QR-code boarding, NFC smart card support, and 90-day wallet credits.
• Corporate Connect Enterprise shuttle management solution that provides Hyderabad-based employers with dedicated, branded shuttle fleets running between their offices and L&T HMRL metro stations, including SLA-driven service, automated monthly invoicing, and real-time fleet visibility. Corporate Connect accounts for 78% of SVIDA's business.
• Metro First & Last Mile Shuttle Connectivity Core shuttle service operated under SVIDA's exclusive nine-year contract with L&T Hyderabad Metro Rail Limited, providing first-mile and last-mile connectivity between all 57 metro stations and surrounding office parks, residential catchments, and event venues in Hyderabad.
• Events & Expo Shuttle Services On-demand shuttle service for event organizers, exhibition operators, and conference hosts in Hyderabad, providing temporary high-volume fleet deployment for attendee transport between event venues and metro stations or hotels.
• Carbon Neutral Rides Carbon-offset shuttle offering that allows commuters and corporate clients to neutralize the emissions of their SVIDA bookings through Terrablu's carbon offset program, reducing CO2 impact by approximately 30% versus single-occupancy vehicle commutes.

Quantifiable outcome

• 17,500+ daily commuters served across 14+ metro stations
• +8 more outcomes

Named customers9 records

Segments3 records

Ideal customer profiles3 records

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration5 records

AI capability3 records

Feature7 records

Partnerships

16 partnerships are on record, tiered core and supporting.

• TerrablucoreStrategic or Co-development Partner · 1 January 2023Sustainability partnership for carbon accounting and carbon-neutral rides. Svida uses Terrablu's Carbon Accounting SaaS Platform to measure and track carbon emissions from vehicle utilization. The platform enables carbon accounting and a pathway to offset emissions through Terrablu's blockchain-based marketplace. Svida purchases verified carbon credits and generates Purchase and Offset Certificates for corporate clients to support ESG reporting.
• L&T Hyderabad Metro Rail (HMRL)coreStrategic or Co-development PartnerExclusive 9-year strategic partnership making Svida the official metro connectivity partner for Hyderabad Metro Rail. This is the foundational partnership enabling Svida's operations across 14+ metro stations. The partnership was formalized with a MoU in September 2022 and has been expanded with a sustainability programme launched in September 2024, celebrating the 5 million rides milestone.
• Amazon Web Services (AWS)coreTechnology or IntegrationCloud infrastructure partner. Svida's platform is hosted on AWS microservices architecture supporting 10,000+ concurrent users with <2s latency. All personal data of Indian users is stored on AWS servers located in India. AWS infrastructure provides scalable, reliable cloud hosting for Svida's real-time tracking, payment processing, and app services.
• RazorpaysupportingTechnology or IntegrationPayment processing gateway partner. Processes payment instrument details and transaction data for the Svida platform. Supports UPI, cards, net banking, and wallet payments. Integrated with Svida's app for seamless digital payments. Svida's payment success rate is reported at 99.9%.
• Cashfree PaymentssupportingTechnology or IntegrationPayment processing and UPI transactions partner. Processes payment instrument details and transaction data alongside Razorpay. Provides additional payment gateway coverage for Svida's digital payment infrastructure.
• Google Places APIsupportingTechnology or IntegrationLocation services integration. Used for location search, autocomplete, and map rendering within the Svida app. Data processed includes location queries and device location. Enables accurate first-mile and last-mile connectivity, personalized route suggestions, and reliable pick-up/drop-off services.
• YesBanksupportingTechnology or IntegrationTrusted payment gateway partner listed on the Svida website alongside Razorpay and Cashfree. Facilitates digital payments via UPI, cards, net banking, and wallets on the Svida platform.
• SkyviewsupportingChannel Partner/ Reseller/ DistributorCorporate client using Svida's dedicated shuttle services. Logo displayed on the Svida corporate page among trusted corporate partners. Employee shuttle services connecting metro stations to the Skyview corporate campus.
• RMZ NexitysupportingChannel Partner/ Reseller/ DistributorCorporate client using Svida's shuttle services. Part of the RMZ group of companies. Listed among trusted corporate partners on the Svida website.
• RMZ SpiresupportingChannel Partner/ Reseller/ DistributorCorporate client using Svida's shuttle services. Listed among trusted corporate partners on the Svida website.
• CBREsupportingChannel Partner/ Reseller/ DistributorCorporate client and facilities management company using Svida's shuttle services. Listed among trusted corporate partners on the Svida website.
• BOSCHsupportingChannel Partner/ Reseller/ DistributorCorporate client using Svida's shuttle services for employee metro connectivity. Listed among trusted corporate partners on the Svida website.
• TTEC DigitalsupportingChannel Partner/ Reseller/ DistributorCorporate client using Svida's shuttle services. Listed among trusted corporate partners on the Svida website.
• PhoenixsupportingChannel Partner/ Reseller/ DistributorCorporate client using Svida's shuttle services. Listed among trusted corporate partners on the Svida website.
• Capital LandsupportingChannel Partner/ Reseller/ DistributorCorporate client using Svida's shuttle services. Listed among trusted corporate partners on the Svida website.
• BMSsupportingChannel Partner/ Reseller/ DistributorCorporate client using Svida's shuttle services (likely referring to Birla Institute of Technology and Science, Mesra or similar institution). Listed among trusted corporate partners on the Svida website.

Scale indicators19 records

Recent moves8 records

Expansion highlights5 records

Direct peers

• Chalo: Bus technology and operations platform partnering with Indian public transit authorities for ticketing, tracking and fleet management. Comparable as another bus-based urban transit tech operator in India.
• Shuttl (by SuperCommute): App-based office shuttle service historically operating in Delhi-NCR, comparable on the corporate commuter fixed-route shuttle model (though now operating in a much-reduced form).
• Routematic: Employee transport and corporate shuttle SaaS provider operating in multiple Indian cities with similar managed shuttle offerings for enterprise clients. Direct comparable on the B2B shuttle-as-a-service model.
• MoveInSync: Bangalore-based SaaS-led employee transportation platform serving enterprise clients with managed shuttle operations across Indian cities. Highly comparable in B2B corporate shuttle model, dedicated fleet operations, and tech-enabled route optimization.
• Cityflo: Mumbai-based tech-enabled bus shuttle service for daily commuters and corporate routes, with a similar app-led booking model and fixed-route, high-frequency operations.

Broad incumbents

• Ola Cabs: India's largest ride-hailing incumbent with broad urban mobility offerings including Ola Auto, Ola Bike and previously Ola Shuttle — competes indirectly for the same first/last-mile wallet.
• Uber India: Global ride-hailing incumbent with significant India operations across autos, cabs, and two-wheelers; a broad-based substitute for metro feeder demand.

Emerging players

• sRide: Indian carpool and shared-mobility platform for office commutes, with a partially overlapping value proposition in reducing single-occupancy corporate travel demand.
• Elecrovans: Indian electric shared-mobility shuttle operator focused on corporate and airport routes with EV fleet — a comparable emerging last-mile/employee transport peer with sustainability angle.

Others

• Hyderabad Metro Rail (L&T Metro Rail): The infrastructure counterparty itself — L&T Hyderabad Metro Rail is both Svida's exclusive partner and the underlying infrastructure provider; an adjacent ecosystem participant with direct influence on Svida's demand and contract continuity.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/svida-metro-shuttle

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles6 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about SVIDA Metro Shuttle