What Synmind does

Synmind BV is a Netherlands-based software and consulting company that operates an online consensus-building and group decision-making platform known as the "Synmind Method." The product is a web-based application, delivered via an ASP (application service provider) hosting model, that structures asynchronous group deliberation: participants submit opinions and arguments on defined statements, and the system visualizes both individual and aggregate positions through proprietary "Synmind graphs." The platform supports multi-round Delphi-style consultations and can be deployed on Synmind's servers or integrated into a client's own intranet, with branding customization available.

The company's core offerings are three: (1) the Synmind Software subscription, (2) Consultancy and Training services for session facilitation and developing internal moderators, and (3) Synmind Contents, a library of pre-built interactive handbooks covering domains such as knowledge management, procurement selection, strategic product development, and corporate social responsibility. Synmind monetizes through recurring subscriptions supplemented by professional services, targeting enterprise and government clients that require structured stakeholder input for complex decisions including mergers, policy development, research prioritization, and large-scale change programs.

Synmind serves organizations in the Netherlands and has expanded into Belgium, Germany, and the United States. Documented customers include eBay, TNO, RIVM, SER, Ecorys, Windunie, HCSS, Athlon International, Rabobank, Gemeente Den Haag, and the Orde van Medisch Specialisten. The company is privately held by founders Joaquim de Witte and Fred Balhuizen, operates with approximately 6 employees, and has been recognized with the 2011 Kwaliteitsprijs (Quality Award) from the Orde van Medisch Specialisten.

Name

Synmind

Legal name

Synmind BV

Website

https://synmind.com

Company type

Private

Operating status

Operating

Headcount range

1–10 employees

Short description

Synmind BV is a Netherlands-based software and consulting firm that provides an online consensus-building platform using a proprietary Delphi-style methodology, serving enterprise and government clients across healthcare, energy, and public policy sectors.

Ownership category

akta.pro rank

Product category

Collaborative Decision Support Software

NAICS

Custom Computer Programming Services (541511), Marketing Research and Public Opinion Polling (54191), Management Consulting Services (54161)

SIC

Services-Prepackaged Software (7372), Services-Management Consulting Services (8742)

akta.pro primary industry

Whiteboarding & Visual Collaboration (BPAMAMAI)

akta.pro secondary industry

Knowledge Management & Wikis (BPAMAMAH)

Keywords

• Online consensus building
• Group decision software
• Delphi methodology platform
• Stakeholder consultation tools
• Structured deliberation software

Headquarters

HQ city

Aerdenhout

HQ country

Netherlands

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Marketing or Sales, Infrastructure, Operations

Revenue model

1. Synmind Software Subscription: Organizations access Synmind sessions through the company's ASP server, with the user interface customizable to their branding. Implementation can be on Synmind's servers or integrated into the client's own ICT network.
2. Consultancy & Training: Expert support for conducting Synmind sessions including facilitation, analysis of results, and customized training programs to develop internal Synmind moderators within client organizations.
3. Synmind Contents (Interactive Handbooks): Pre-developed interactive libraries of standard methodologies and statements for specific domains including knowledge management, learning organizations, procurement selection, strategic product development, information management, and corporate social responsibility.

Go-to-market motion1 record

Distribution channels1 record

Marketing channels2 records

Core offering

Synmind sells a web-based (ASP/SaaS) consensus-building platform that enables organizations to run structured, multi-round online Delphi-style discussions with stakeholders over the Internet or their own Intranet. Participants asynchronously submit opinions and arguments on specific statements, with results visualized in proprietary "Synmind graphs" that surface both group consensus and underlying individual perspectives. The core software is paired with optional expert consultancy/training and pre-built interactive methodology handbooks (Synmind Contents) sold to enterprise and government clients.

Product overview

Synmind offers a cloud-based online collaboration and consensus-building platform. The core offering is the Synmind Software, a web-based application (ASP model) where organizations can conduct structured discussions with stakeholders via the Internet or Intranet. The platform is complemented by Synmind Contents (interactive handbooks with pre-built methodologies) and Consultancy & Training services for implementation support. The system visualizes opinions and arguments in "Synmind graphs" to support group decision-making and policy development.

Differentiator

Problem solved

Functional benefit

Products and services

• Synmind Software Web-based consensus-building platform hosted on Synmind's ASP server (with optional Intranet deployment into the client's own ICT environment). Organizations use it to run structured online discussion sessions in which stakeholders submit opinions and arguments on specific statements asynchronously; results are visualized in proprietary 'Synmind graphs' for visual analysis.
• Consultancy & Training Expert services to help organizations transform complex issues into effective Synmind statements, facilitate sessions, analyze results, and run customized in-house training programs to develop internal Synmind moderators within client organizations.
• Synmind Contents Pre-developed interactive handbooks containing standard methodologies and statements co-developed with qualified experts, covering domains such as knowledge management, learning organizations, procurement selection, strategic product development, information management, and corporate social responsibility.

Quantifiable outcome

• Policy study timelines can be reduced by more than half using Synmind methodology
• +1 more outcomes

Named customers11 records

Segments5 records

Ideal customer profiles1 record

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature1 record

Scale indicators1 record

Recent moves4 records

Expansion highlights3 records

Direct peers

• Decidim: Open-source participatory democracy platform for citizen consultations, proposals, and decision-making. Comparable to Synmind on the public-consultation use case, particularly for government and civic-engagement customers.
• ThoughtExchange: Direct peer offering an online platform for group input, idea ranking, and decision-making. Targets enterprises and governments for stakeholder consultation with structured discussion flows, similar to Synmind's Delphi-style methodology.
• Loomio: Collaborative decision-making platform for groups and organizations, supporting proposals, discussion threads, and consensus polling. Comparable to Synmind's async structured-consensus approach, with overlapping customer segments in cooperatives and civic organizations.
• Delib: Citizen engagement and consultation platform widely used by UK and EU local governments for structured online deliberation. Directly comparable to Synmind's Public Forum and government use cases.
• Ethelo: Group decision-making and consensus-building platform with structured deliberation tools and visualizations. Serves organizations and governments seeking to surface and integrate stakeholder input on complex decisions.
• CitizenLab: Public consultation and civic engagement platform used primarily by European municipalities. Overlaps with Synmind's Public Forum and government/government-adjacent customer base.
• IdeaScale: Enterprise crowdsourced innovation and idea-management platform. Comparable to Synmind on the assessment/selection and large-scale stakeholder input use cases, particularly for government and large organizations.

Broad incumbents

• Mentimeter: Audience engagement and polling platform used for meetings, presentations, and workshops. Comparable on the structured-input and visualization dimensions, but anchored to live/synchronous use rather than async Delphi rounds.
• Mural: Established visual collaboration platform with structured facilitation, voting, and async collaboration features. A broader incumbent in visual collaboration that overlaps with Synmind's graph-based visualization but covers far more use cases.
• SurveyMonkey: Broad survey and feedback platform with enterprise/government adoption. Adjacent to Synmind's structured-input use cases and shares some institutional customer segments, though lacks Synmind's argumentation and Delphi-round structure.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat3 records

Key risks5 records

Key highlights5 records

Customer concentration

• LinkedInlinkedin.com/company/synmind

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Synmind