FREICON GmbH & Co. KG

What FREICON GmbH & Co. KG does

FREICON GmbH & Co. KG is a privately held German IT system house founded in 2001 and headquartered in Freiburg im Breisgau, operating across five German offices (Freiburg, Offenburg, Mannheim, Oldenburg, Bremen) with approximately 120 employees. The firm provides integrated IT services to mid-sized German companies (Mittelstand), spanning IT security, modern datacenter, Microsoft 365 and Azure, managed services, and IT consulting. Customers include manufacturing firms (Duravit, Zahoransky, Sikla, TDK Lambda), public-sector entities (Landkreis Breisgau-Hochschwarzwald, Stadt Lehrte), publishing houses (Thieme), energy and trading companies, with delivery handled through consultative direct sales and a regional office network.

The technology stack combines resale and integration of best-of-breed vendor platforms (Dell, Microsoft, Veeam, Nutanix, Arctic Wolf, Fortinet, KnowBe4) with proprietary IP, notably the monitos ITSM-Leitstand (an in-house service management platform built on OTOBO CMDB, augmented with AI for helpdesk and Security Incident workflows), the FREICON Cybersecurity Framework (an NIS2- and BSI IT-Grundschutz-aligned audit methodology with 126 check questions across 16 categories), and a structured Vulnerability and Risk-based Patch Management process. FREICON holds Microsoft Solutions Partner status, ISO/IEC 27001 certification (2025), Dell Medium Business Top Partner 2025 recognition, and employs a Veeam Vanguard 2025 inductee.

FREICON's revenue model is dominated by recurring managed services contracts priced on customized SLAs, supplemented by project-based consulting, hardware and software resale, and Microsoft licensing advisory. Customer acquisition runs through direct enterprise field sales, event-led demand generation (Security Day, Modern Datacenter, 25. Heimspiel with Continum AG), and a tiered technology partner ecosystem. Pricing is quote-based and not publicly disclosed.

Name

FREICON GmbH & Co. KG

Legal name

FREICON GmbH & Co. KG

Website

https://sys.freicon.de

Company type

Private

Founded year

2001

Operating status

Operating

Headcount range

51–100 employees

Short description

FREICON GmbH & Co. KG is a privately held German IT system house, founded in 2001 and headquartered in Freiburg, providing managed IT, security, modern datacenter, and Microsoft services to mid-sized Mittelstand customers across five German offices.

Ownership category

akta.pro rank

Product category

IT Managed Services

NAICS

Computer Facilities Management Services (541513), Computer Systems Design and Related Services (54151), Computer Systems Design and Related Services (5415), Management Consulting Services (54161)

SIC

Services-Computer Integrated Systems Design (7373), Services-Management Consulting Services (8742)

akta.pro industry

PRIMARYBPAEAIAA

Managed Workplace Services (DaaS/Workplace-as-a-Service)

Business & Public Services/IT & Digital Services (Managed Services, Systems Integration)/Digital Workplace & End-User Computing Services

SECONDARYBPAHAFAO

Compliance Technology, GRC Platforms & Controls Automation Advisory

Business & Public Services/Professional Services (Legal, Accounting, Consulting)/Risk, Compliance & Governance Advisory

SECONDARYBPAEAMAK

Captive/Global In-House Center (GIC) Setup & Managed Services

Business & Public Services/IT & Digital Services (Managed Services, Systems Integration)/IT Outsourcing & Offshoring Services

Keywords

• Managed IT services
• IT security services
• IT system house
• Modern datacenter solutions
• Microsoft cloud services

Headquarters

HQ city

Freiburg

HQ country

Germany

HQ region

Europe

Offices5 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Supply Chain, Infrastructure

Revenue model

1. Managed IT Services: FREICON provides comprehensive managed IT services covering IT security, datacenter operations, and endpoint management. Services include monitoring, maintenance, support (first-level, second-level, proactive), patch management, and backup services. Revenue is generated through recurring service contracts with SLA-based pricing.
2. IT Consulting: Strategic consulting engagements covering IT strategy development, process optimization (ITIL-based), risk management, infrastructure consulting (HCI, hybrid cloud, storage), and Microsoft licensing advisory. Provided as project-based professional services.
3. IT Security Services: Specialized security offerings including Security Audits, Vulnerability Management, Patch Management, Security Operations, and Awareness Training. Combines one-time assessment services with recurring managed security services.
4. Microsoft Licensing Advisory: Microsoft license consulting covering license analysis, optimization planning, cost reduction, compliance assurance, and procurement support. Revenue from advisory service fees.
5. Hardware and Software Sales: Sale and supply of IT hardware and software components as part of complete IT solutions. Includes endpoint devices, infrastructure, and licensing of software products (Microsoft, security, backup solutions).

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels7 records

Core offering

FREICON GmbH & Co. KG is a German IT system house that supplies and operates IT environments for mid-sized companies, combining hardware/software procurement with project planning, installation, managed services, IT security, modern datacenter operations, and Microsoft-based collaboration solutions. The company delivers end-to-end IT outsourcing through recurring SLA-based managed service contracts supported by its proprietary monitos ITSM platform, alongside strategic consulting, security audits aligned with BSI IT-Grundschutz and NIS2, and partner-integrated infrastructure solutions.

Product overview

FREICON GmbH & Co. KG is an IT system house operating under three main brands: SYS by FREICON (systems integration and IT services), ITSM by FREICON (IT Service Management centered on monitos), and MANAGED by FREICON (outsourced managed services). The core product portfolio includes IT-Security services (Firewall, Password Safe, Endpoint Security, E-Mail Security, Vulnerability Management, NAC, Security Operations), Modern Datacenter solutions (Cloud, Modern Workplace, Backup, Infrastructure, Virtualization), and Microsoft Solutions (Collaboration, M365, Licenses, Endpoint Management). The proprietary monitos ITSM-Leitstand is a central AI-powered platform combining monitoring, service processes, and helpdesk with OTOBO CMDB integration. Services are complemented by consulting offerings, security audits based on the FREICON Cybersecurity Framework, and regular events including FREICON Security Day and Modern Datacenter conferences.

Differentiator

Problem solved

Functional benefit

Brands

• monitos: FREICON's own ITSM (IT Service Management) command center/product that combines monitoring, service processes, and helpdesk with OTOBO CMDB as a central data platform.

Products and services

• monitos ITSM-Leitstand
• IT-Security Services
• Modern Datacenter Services
• Microsoft Solutions
• Managed IT Services by FREICON
• FREICON Cybersecurity Framework
• ITQ Security Audit FREICON Basis Check / ITQ Security Audit covering 126 check questions across 16 categories (user authentication, privileged access, backup, endpoint protection, internet accessibility, patch management, monitoring, lifecycle management, emergency management) based on BSI IT-Grundschutz baseline protection.
• IT Consulting Services Strategic IT consulting covering IT strategy development, ITIL-based process optimization, risk management, infrastructure consulting (HCI, hybrid cloud, storage), and Microsoft licensing advisory. Provided as project-based professional services.
• SYS by FREICON (IT System House Offering) Overall IT system house brand offering hardware and software components, project planning, installation, service, and consulting for mid-sized German companies, complemented by Outtasking and Application Service Providing.

Quantifiable outcome

• ISO/IEC 27001 certification achieved in 2025, demonstrating compliance with international information security standards.
• +2 more outcomes

Named customers25 records

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability4 records

Feature6 records

Partnerships

19 partnerships are on record, tiered vip partner, silver partner, gold partner, media partner, flagship partner, event partner, strategic partner and solutions partner.

• Dell Technologiesvip partnerTechnology or Integration · 23 September 2026Dell Technologies is a VIP Partner of FREICON, providing IT infrastructure solutions including PowerStore and DataDomain storage systems. FREICON was awarded 'Medium Business Top Partner 2025' by Dell Technologies. Joint activities include IT-Stammtisch events and customer presentations.
• Arctic Wolfvip partnerTechnology or Integration · 23 September 2026Arctic Wolf is a VIP Partner providing SOC-as-a-Service (Managed Detection and Response). Arctic Wolf analyzes vulnerabilities 24/7 from Frankfurt/Main to proactively protect customers from cyber threats.
• Corerovip partnerTechnology or Integration · 23 September 2026Corero is a VIP Partner specializing in network security and data sovereignty solutions. Present at FREICON events discussing DDoS protection and security topics.
• Pointsharpvip partnerTechnology or Integration · 23 September 2026Pointsharp is a VIP Partner offering passwordless multifactor authentication and identity management solutions. Joint presentations at events on identity, access, and secure information exchange.
• Veeamsilver partnerTechnology or Integration · 23 September 2026Veeam is a Silver Partner providing backup and data protection solutions. FREICON employs a Veeam Vanguard-certified consultant and specializes in Veeam Data Platform implementation, S3 Object Storage integration, and ransomware-protected backup strategies.
• Nutanixsilver partnerTechnology or Integration · 23 September 2026Nutanix is a Silver Partner offering cloud platform solutions as an alternative to traditional virtualization. FREICON presents Nutanix as a strategic option for companies reassessing their virtualization strategy post-VMware/Broadcom changes.
• Wasabisilver partnerTechnology or Integration · 23 September 2026Wasabi is a Silver Partner providing cloud storage solutions. Partner session at FREICON events covers 'From Backup to Cyber-Resilience' with Wasabi Cloud Storage.
• Object Firstsilver partnerTechnology or Integration · 23 September 2026Object First is a Silver Partner providing immutable object storage for ransomware protection. Joint sessions with Veeam and FREICON on modern backup strategies.
• KnowBe4gold partnerTechnology or Integration · 23 September 2026KnowBe4 is a Gold Partner providing security awareness training and Human Risk Management platforms. FREICON uses KnowBe4 for customer awareness training as part of the 'Human Firewall' concept.
• TrendAI / Trend Microgold partnerTechnology or Integration · 23 September 2026TrendAI (formerly Trend Micro) is a Gold Partner providing AI-powered security solutions. Robert Wortmann from TrendAI presents on AI in defense, ransomware case studies, and cybersecurity trends at FREICON events.
• Arrowgold partnerChannel Partner/ Reseller/ Distributor · 23 September 2026Arrow is a Gold Partner and technology distributor. Thomas Schuster from Arrow presents on Copilot security best practices for enterprise deployment.
• Hornetsecuritymedia partnerTechnology or Integration · 23 September 2026Hornetsecurity is a Media Partner providing email security, compliance, backup, and security awareness solutions. Patrick Isele from Hornetsecurity presents on M365 cybersecurity protection.
• Continum AGflagship partnerStrategic or Co-development Partner · 23 September 2026Continum AG is FREICON's primary co-development partner for the 'Heimspiel' annual event series celebrating FREICON's 25th anniversary. Joint events held at Europa-Park Stadion featuring shared agenda covering IT security, modern datacenter, Microsoft technologies, ITSM, and managed services.
• Fortinetevent partnerTechnology or Integration · 23 September 2026Fortinet is a technology partner providing Fortinet Security Fabric and Zero Trust Network Access (ZTNA) solutions. Robert Lathe from Fortinet presents on FortiSASE and SD-WAN at Security Day events.
• Scalitystrategic partnerTechnology or Integration · 23 September 2026Scality named FREICON its 'Partner of the Month' for expertise in Veeam and Scality ARTESCA object storage integration for ransomware protection and enterprise backup solutions. Long-standing partnership since over 20 years.
• Microsoftsolutions partnerTechnology or Integration · 23 September 2026FREICON holds Microsoft Solutions Partner status (equivalent to previous Gold Partner level) with specializations across Microsoft cloud technologies. Provides Microsoft 365, Azure, licensing advisory, and endpoint management services.
• macmonevent partnerTechnology or Integration · 13 May 2025macmon (now Belden) participated as a partner at Modern Datacenter 2025 event, presenting on Network Access Control (NAC) as part of holistic security strategies.
• RVV GmbHevent partnerTechnology or Integration · 13 May 2025RVV GmbH participated at Modern Datacenter 2025, informing attendees about cyber insurance and its value as a complement to IT security measures.
• GFA GmbHevent partnerTechnology or Integration · 13 May 2025GFA GmbH participated at Modern Datacenter 2025, presenting on cyber insurance topics alongside RVV GmbH.

Scale indicators5 records

Recent moves10 records

Expansion highlights6 records

Broad incumbents

• Computacenter: Large European IT infrastructure and managed services provider with significant German operations. Overlaps with FREICON on enterprise IT infrastructure, managed services, and security, but serves a broader enterprise and multi-national customer base.
• DATAGROUP: Larger publicly listed German IT outsourcing and managed services group serving Mittelstand and enterprise customers. Competes with FREICON on full IT outsourcing, managed services, and datacenter operations, but at significantly greater scale and geographic reach.
• q.beyond: German IT services provider focused on cloud, SAP, and managed services for mid-sized German enterprises. Competes with FREICON on cloud transformation and managed services for the Mittelstand, with a broader portfolio and public-company scale.
• CANCOM: Major German/European IT services and solutions provider offering managed services, cloud, and datacenter infrastructure. Comparable to FREICON in Microsoft-aligned service delivery and Mittelstand reach, but operating at substantially greater scale.
• Axians (Vinci Energies IT brand): European IT services brand with German operations covering datacenter, networking, security, and managed services. Competes with FREICON in providing integrated IT and security services to mid-sized and enterprise customers across multiple verticals.
• Bechtle: Europe's largest IT system house with extensive operations across Germany. Overlaps with FREICON in IT infrastructure, managed services, and Microsoft-centric delivery to mid-market and enterprise customers, but at much larger scale and broader portfolio.

Direct peers

• SVA System Vertrieb Alexander: Privately held German IT system house providing data center, enterprise infrastructure, and managed services to mid-sized enterprises. Overlaps directly with FREICON on Microsoft, Veeam, Nutanix/Dell-aligned infrastructure delivery, and Mittelstand customer base.
• Controlware: German IT system house and managed services provider with strong datacenter, networking, and cybersecurity practices. Comparable to FREICON in offering integrated infrastructure, security operations, and managed services to enterprise and public-sector customers in Germany.
• All for One Group: German IT services and consulting group focused on the Mittelstand, with strong Microsoft and SAP practices and a comparable mix of managed services, ERP/CRM support, and IT outsourcing. Closely mirrors FREICON's target customer profile and service portfolio, including recurring managed and cloud services.

Regional players

• AVS GmbH: Southwestern German IT system house (Ravensburg region) focused on infrastructure, managed services, and IT security for Mittelstand customers. Highly comparable to FREICON in regional Mittelstand positioning, Microsoft and Veeam/Dell-aligned stack, and security services emphasis, though smaller and less broadly cited.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat6 records

Key risks5 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/freicon-gmbh

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles7 records

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about FREICON GmbH & Co. KG