tapGP
- Company typePrivate
- Founded-
- Headquarters—
- Headcount1–10
- GTM typeB2C
- OfferingServices
tapGP firmographics
Firmographics- Name
- tapGP
- Legal name
- TAP GP Limited
- Website
- https://tapgp.co.uk
- Company type
- Private
- Operating status
- Operating
- Headcount range
- 1–10 employees
- Ownership category
- akta.pro rank
tapGP industry classification
Industry- Product category
- Online Healthcare Services
- NAICS
- Offices of Physicians (62111)
- SIC
- Services-Offices & Clinics Of Doctors Of Medicine (8011)
- akta.pro primary industry
- Prescription-Based Digital Clinics (Condition-Specific Rx Programs) (HLALAAAD)
Keywords
tapGP business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Technology or R&D, Operations, Marketing or Sales, Others
Revenue model
- GP Appointment Fees: One-off fees for individual GP consultations priced at £49 per appointment, which includes prescription writing. Additional £9 fees for fit notes and referral letters.
- Subscription Plans - Solo Monthly: Monthly subscription for individual users with 6-month minimum commitment. Includes one GP appointment per billing period, two free sick notes every 6 months, and access to 24/7 appointment booking.
- Subscription Plans - Solo Annual: Annual subscription for individual users with 12-month term. Full access to GP consultations with fair use policy.
- Subscription Plans - Family Monthly: Monthly subscription covering one individual, their partner, and up to three children. Includes two GP appointments per billing period for household, and two free sick notes every 6 months per member.
- Subscription Plans - Family Annual: Annual subscription for family coverage with 12-month term.
- Mental Health Services - Medication Start Programme: One-off structured programme including initial assessment and early follow-up reviews for anxiety, depression and related conditions.
- Mental Health - Repeat Prescription Care Plan: Monthly subscription at £19 per month for ongoing mental health medication management. No minimum term, cancellable anytime.
- Menopause Services - Initial Consultation: One-off initial menopause consultation at approximately £95, including 30-minute appointment and follow-up review.
- Menopause Care Plan: Monthly subscription at approximately £45 per month including repeat HRT prescriptions, dose adjustments, scheduled GP reviews, and ongoing app support.
- Employer/Insurance Partnerships: Corporate wellbeing services where appointments may be fully covered through employer schemes, insurance plans, or membership packages.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| One time/ perpetual license | Pay-as-you-go | Standard GP Appointment |
| Subscription | Monthly | Solo Monthly Subscription |
| Subscription | Monthly | Family Monthly Subscription |
| Subscription | Monthly | Repeat Prescription Care Plan |
| Subscription | Monthly | Menopause Care Plan |
Go-to-market motion1 record
Distribution channels4 records
Marketing channels5 records
tapGP product offering
Product offeringCore offering
tapGP provides on-demand online GP consultations via phone or video to residents of England and Wales, available 8am to 10pm seven days a week. Each appointment (£49) is delivered by NHS-trained, GMC and RCGP registered UK GPs and includes prescription writing. Patients can add digital sick notes and specialist referral letters for £9 each. The service is accessed through a proprietary iOS and Android app, with electronic prescriptions delivered via the Signature Rx integration to any pharmacy in England and Wales.
Product overview
tapGP is a digital healthcare platform providing online GP appointments via phone or video. The core offering is Online GP Consultations with NHS-trained, UK-based GPs and clinicians available seven days a week. Additional services include sick notes, referral letters, and electronic prescriptions. The company operates specialized sub-brands: tapGP Wellbeing for mental health services and tapMenopause for menopause care. Subscription plans (Solo and Family) offer bundled access to GP consultations with monthly or annual billing. All services are accessed through the tapGP mobile app for iOS and Android, with prescriptions processed through Signature Rx partner integration.
Differentiator
Problem solved
Functional benefit
Brands
- tapGP Wellbeing: Mental health services for anxiety, depression and related conditions through a structured, GP-led care pathway
- tapMenopause
Products and services
- Online GP Consultations Phone or video appointments with NHS-trained, GMC and RCGP registered UK GPs and clinicians, priced at £49 per appointment including prescription writing. Same-day appointments typically within a few hours.
- Online Sick Notes Digital fit (sick) notes issued by GMC-registered GPs after an online consultation, emailed directly to patients and valid for up to 2 weeks. Charged at £9 on top of the appointment fee.
- Referral Letters Specialist referral letters issued by email after a GP consultation where clinically appropriate, with the option to share a discharge summary with the patient's registered NHS GP. Charged at £9 as an additional service.
- Electronic Prescriptions Prescriptions written during the consultation and delivered electronically via Signature Rx. Patients receive a code by text and email to present at any pharmacy in England and Wales; delivery can also be arranged. Medication and private dispensing fees are paid separately to the pharmacy.
- tapGP Wellbeing (Mental Health Services) Structured GP-led mental health services for anxiety, depression, and related conditions, comprising a one-off GP consultation (assessment from £59), a Medication Start Programme (from £189), and an ongoing Repeat Prescription Care Plan at £19 per month. Access is subject to clinical assessment and eligibility.
- tapMenopause (Menopause Services) Structured GP-led menopause care pathway including a free suitability check, an initial menopause consultation (from £95), and an ongoing Menopause Care Plan (from £45 per month) covering repeat HRT prescriptions, dose adjustments, scheduled GP reviews, and app-based support.
- Solo Subscription Plan Subscription plan for one individual, available monthly (6-month minimum commitment, one GP appointment per month) or annually (12-month term, fair use policy). Includes GP consultations via phone or video, prescriptions, specialist referrals, and 24/7 appointment booking.
- Family Subscription Plan Subscription plan covering one adult, their partner, and up to three children (all UK residents). Available monthly (6-month minimum commitment, two GP appointments per month for the household) or annually (12-month term). Includes two free sick notes every 6 months per member.
Quantifiable outcome
- See a GP within 15 minutes of appointment time
- +2 more outcomes
Companies that use tapGP
Customer profileNamed customers1 record
Segments4 records
Ideal customer profiles3 records
tapGP technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration4 records
Feature3 records
tapGP partnerships and signals
Strategic signalPartnerships
Six partnerships are on record, tiered core.
- Signature RxcoreElectronic prescription delivery partner. After consultation, prescription codes are sent via text and email, which patients take to any pharmacy. Pharmacists access the prescription system via Signature Rx website.
- Amazon Web Services (AWS)coreCloud infrastructure provider for all data storage including personal data and medical records. Chosen for robust security features, compliance certifications, and global infrastructure.
- Apple App StorecoreiOS app distribution platform for the tapGP mobile application.
- Google Play StorecoreAndroid app distribution platform for the tapGP mobile application.
- GPhC Registered PharmaciescorePartner pharmacies registered with the General Pharmaceutical Council (GPhC registration numbers 9010904 and 9012267) that fulfill electronic prescriptions issued by tapGP GPs.
- Employer and Insurance PartnerscoreCompanies and insurance providers that offer tapGP services to employees or members as part of corporate wellbeing or health benefit programmes.
Scale indicators4 records
Recent moves6 records
Expansion highlights5 records
tapGP competitors and assessment
Company assessmentBroad incumbents
- Boots Online Doctor: Boots-the-Chemist-owned online GP and prescription service. Comparable to tapGP on online consultation, prescription fulfillment (via Boots pharmacies), and DTC positioning, but benefits from a major incumbent retail-pharmacy brand and infrastructure.
- HealthHero: European digital health platform offering GP consultations, mental health, and corporate wellbeing services via acquisitions (including Doctor Care Anywhere,汇 Renumi). Comparable on the employer/insurance distribution and integrated GP-plus-specialty model, but operates at much larger scale.
- LloydsPharmacy Online Doctor: Online clinic operated by LloydsPharmacy offering GP consultations, prescriptions, and condition-specific services. Comparable on prescription-integrated telehealth model, but with the backing of a large UK pharmacy chain.
Direct peers
- Doctor Care Anywhere: UK/Australia digital GP platform offering video and phone consultations with prescriptions, fit notes, and referrals, often distributed through insurers and employers. Directly comparable on service mix and B2B2C employer/insurance channel.
- Push Doctor: UK online GP service providing video consultations with GMC-registered GPs, prescriptions, and sick notes, with NHS and private offerings. Directly comparable to tapGP on consultation delivery, pricing model, and target consumer.
- Superdrug Online Doctor: UK online clinic offering paid GP consultations, prescriptions, sick notes, and condition-specific services (men's health, women's health, travel health). Comparable on consumer-paid model, prescription delivery, and condition-vertical structure.
- Zava: European online doctor and pharmacy service offering paid video/async consultations, prescriptions, and condition-specific care pathways. Comparable to tapGP on DTC telehealth model, prescription delivery, and condition-specific verticals.
- GPDQ: UK private GP service offering both in-person and online consultations with GMC-registered GPs, prescriptions and referrals. Directly comparable on UK private GP positioning and clinical governance model.
- Livi (formerly Babylon Health UK): Major UK digital GP provider offering video consultations with NHS-trained GPs, electronic prescriptions, and sick notes, available via mobile app. Closest direct competitor to tapGP in scope and delivery model.
Emerging players
- Babylon Health (international): Parent of Livi and a global digital health provider with a broad AI-symptom checker and telehealth platform. Comparable in clinical AI + GP telehealth category but currently in restructured/scaled-down form post-NHS GP at Hand changes — relevant to track as a precedent for what scale-up challenges look like.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks6 records
Key highlights6 records
Customer concentration
tapGP social profiles
Digital presencetapGP compliance and trust
Trust signalCompliance6 records
tapGP financial estimates
Financial estimateRevenue estimate
Valuation estimate
tapGP leadership team
Management profileNumber of profiles
tapGP funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
tapGP M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about tapGP
What does tapGP do?
tapGP provides on-demand online GP consultations via phone or video to residents of England and Wales, available 8am to 10pm seven days a week. Each appointment (£49) is delivered by NHS-trained, GMC and RCGP registered UK GPs and includes prescription writing. Patients can add digital sick notes and specialist referral letters for £9 each. The service is accessed through a proprietary iOS and Android app, with electronic prescriptions delivered via the Signature Rx integration to any pharmacy in England and Wales.
Is tapGP a public or private company?
tapGP is a private company. It is classified as unknown and is currently operating.
When was tapGP founded?
tapGP was founded in -1. It employs 1 to 10 people.
How does tapGP make money?
Ten revenue lines are on record. GP Appointment Fees are the primary driver. The others are subscription Plans - Solo Monthly, subscription Plans - Solo Annual, subscription Plans - Family Monthly, subscription Plans - Family Annual, mental Health Services - Medication Start Programme, mental Health - Repeat Prescription Care Plan, menopause Services - Initial Consultation, menopause Care Plan and employer/Insurance Partnerships.
Who are tapGP's main competitors?
Broad incumbents on record are Boots Online Doctor, HealthHero and LloydsPharmacy Online Doctor. Direct peers are Doctor Care Anywhere, Push Doctor, Superdrug Online Doctor, Zava, GPDQ and Livi (formerly Babylon Health UK). Babylon Health (international) is listed as an emerging player.
Does tapGP have an API?
No public API is recorded for tapGP.
What industry is tapGP in?
tapGP's product category is Online Healthcare Services. Its primary akta.pro industry code is HLALAAAD, Prescription-Based Digital Clinics (Condition-Specific Rx Programs). Its NAICS code is 62111 and its SIC code is 8011.