Taxi Berlin

What Taxi Berlin does

Taxi Berlin, operating as TAXI ONE GmbH, is Germany's largest taxi dispatch company and the umbrella organization for affiliated taxi operators in Berlin and Brandenburg. The company runs a multi-channel dispatch and booking platform — 24/7 phone hotline (030 20 20 20), the taxi.eu mobile app (iOS, Android, Huawei), an online portal, and a TeleBooking service — that mediates rides between passengers and 5,200+ affiliated taxis driven by 10,500+ drivers. The platform processes 7M+ dispatch orders per year and serves roughly 13 million passengers annually, with an average three-minute order-to-arrival time. The product portfolio extends beyond standard metered rides to include fixed-price (Festpreis) pre-paid rides, corporate invoicing (Rechnungsfahrt), the TAXI BERLIN CARD, Eco-Taxi, child-seat vehicles, combi vans, and a driver training school (Taxi Schule).

Underlying technology centers on GPS-based positioning, real-time vehicle tracking, and automated dispatch routing, integrated with payment processing for credit cards and in-app pre-payment. The taxi.eu app, jointly developed with Paris-based G7 under a 2016 European alliance, extends coverage to 100,000+ taxis across 10+ countries and 160+ cities. Revenue is generated almost entirely through transaction-based commissions on mediated rides, supplemented by monthly corporate invoicing, prepaid customer cards, and fixed-price healthcare transport services for German Krankenkassen. The customer base spans individual consumers, the Berlin hospitality trade (90%+ of hotels), corporate accounts, government institutions (German Bundestag, BVG), and healthcare providers.

Name

Taxi Berlin

Legal name

TAXI ONE GmbH

Website

https://taxi-berlin.de

Company type

Private

Operating status

Operating

Headcount range

11–50 employees

Short description

Taxi Berlin (TAXI ONE GmbH) is Germany's largest taxi dispatch company, operating a multi-channel booking platform that connects 5,200+ affiliated taxis and 10,500+ drivers with 13M+ annual passengers across Berlin and Brandenburg.

Ownership category

akta.pro rank

Product category

Taxi Dispatch and Ride-Hailing Services

NAICS

Taxi and Ridesharing Services (485310), Taxi and Ridesharing Services (48531)

SIC

Transportation Services (4700)

akta.pro primary industry

Dispatch / Call Center Taxi Services (THADAEAB)

akta.pro secondary industries

E-Hailing Taxi Aggregators (Licensed Taxi Dispatch Platforms) (THADADAC), Ridesharing & Taxi Dispatch Platforms (BPAMAHAA), Taxi Dispatch & Fleet Management Operators (Radio/Call Center) (TLAFAHAG)

Keywords

• Taxi dispatch services
• Ride-hailing platform
• Corporate taxi accounts
• Fixed-price booking
• Mobile taxi booking

Headquarters

HQ city

Berlin

HQ country

Germany

HQ region

Europe

Offices4 records

Markets served

GTM type

B2B and B2C

Offering type

Software

Cost components

Technology or R&D, Personnel, Operations, Marketing or Sales, Infrastructure

Revenue model

1. Taxi Dispatch Commission: TAXI ONE GmbH acts as a taxi dispatch/mediation service. The company connects passengers with taxi operators and earns revenue through commissions on mediated rides. The transportation contract is formed directly between passenger and the executing taxi company.
2. Corporate Account Services: Monthly invoicing services for business customers including hotels, restaurants, and companies. Customers receive consolidated monthly bills for employee or guest transportation.
3. TAXI BERLIN CARD: Prepaid or value-capped customer cards for hotels and companies to cover guest/employee taxi expenses with configurable limits and validity periods.
4. Healthcare Transportation Mediation: Mediation of hospital discharge rides and health insurance patient transportation to Krankenkassen (health insurance providers) at fixed prices.

Pricing tiers

Go-to-market motion3 records

Distribution channels7 records

Marketing channels7 records

Core offering

Taxi Berlin operates Germany's largest taxi dispatch center, connecting more than 5,200 affiliated taxis and 10,500 drivers in Berlin and Brandenburg through a GPS-based dispatch system processing 600,000+ orders per month. The company provides multi-channel booking (24/7 phone hotline, taxi.eu mobile app on iOS/Android/Huawei, online portal, TeleBooking), fixed-price (Festpreis) pre-payment, corporate invoicing accounts, and the TAXI BERLIN CARD for business and hospitality clients.

Product overview

Taxi Berlin operates as a taxi dispatch and booking platform serving Berlin and Brandenburg, Germany. The company functions as the largest taxi central (dispatch system) in Germany, connecting over 5,200 taxis and 10,500 drivers. The product portfolio centers on the taxi.eu App and Taxi Berlin App for mobile taxi ordering, supplemented by TeleBooking, Online ordering, and Autobooker for alternative booking methods. Payment solutions include fixed-price (Festpreis) pre-payment, credit card acceptance, invoice-based corporate accounts (Rechnungsfahrt), and the TAXI BERLIN CARD. Special services encompass Eco-Taxi, VIP Quality Taxi Service, child seat vehicles, and combi vans. The company also provides driver training through Taxi Schule and serves corporate clients including hospitals (with health insurance invoicing for patient transport) and government institutions.

Differentiator

Problem solved

Functional benefit

Brands

• taxi.eu: European taxi dispatch app operated by Taxi Berlin and FMS, available in over 160 European cities

Products and services

• taxi.eu App Multi-city mobile taxi booking application available on iOS, Android, and Huawei platforms. Enables one-click taxi ordering with GPS location detection, real-time driver assignment with vehicle number and pickup time confirmation, and coverage across 160+ European cities including Paris, Hamburg, Munich, Vienna, Zurich, and Denmark.
• TeleBooking Phone-based taxi booking service where registered customers can save their phone number and up to three pickup addresses for quick taxi ordering with one-button convenience.
• Online Taxi Booking Portal
• Rechnungsfahrt (Invoice-Based Corporate Rides)
• TAXI BERLIN CARD
• Credit Card Payment Service Cashless taxi payment service accepting Visa, MasterCard, American Express, Diners Club, and JCB. Mandated for all Berlin taxi drivers since 2015 through integration with the dispatch system.
• Festpreis (Fixed-Price Taxi Service) Fixed-price taxi service allowing customers to pre-negotiate a price before the ride. Includes pre-payment functionality through the app, enabling payment before the journey begins and eliminating the end-of-ride payment process.
• Entlassfahrten (Hospital Discharge Transportation) Mediation service for hospital discharge rides and patient transportation for German health insurance providers (Krankenkassen) at fixed prices. Expands existing patient transport services by removing prior registration requirement.
• Eco-Taxi Service
• Taxi Berlin Central Dispatch System

Quantifiable outcome

• 3-minute average response time from taxi order to vehicle arrival
• +4 more outcomes

Named customers7 records

Segments5 records

Ideal customer profiles5 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration4 records

Feature4 records

Partnerships

Six partnerships are on record, tiered flagship, core and minor.

• G7 (Paris Taxi Company)flagshipStrategic or Co-development Partner · 17 May 2016European taxi alliance between Berlin's Taxi Berlin and Paris's G7. Merged taxi.eu and eCab apps to create Europe's largest taxi network with 100,000+ taxis across 10+ countries and 100+ cities. taxi.eu app accesses 8,000 taxis in Paris; eCab accesses 6,300+ taxis in Berlin.
• taxis4smartcitiescoreStrategic or Co-development PartnerInternational cooperation between 20 taxi dispatch companies from Europe and North America focused on electric mobility and smart city transportation. Supported by French Ministry of Environment and part of COP21 climate summit initiatives.
• BVG (Berliner Verkehrsbetriebe)coreStrategic or Co-development PartnerPartnership for replacement transportation (Ersatzverkehr) when BVG services are unavailable. Since January 2025, Taxi Berlin integrated into BVG's on-demand Muva service, replacing ViaVan. Minimum fare of 20 euros per ride.
• Mercedes-Benz Niederlassung BerlincoreGTM or Marketing PartnerPreferred vehicle partner offering up to 29% discount on Mercedes-Benz taxis (E-Class, eVito, EQV) and 20% discount on repairs for Taxi Deutschland members. Weekly 'Taxi-Sprechstunde' consultation at AirportCenter Schönefeld.
• Health Insurance Providers (Krankenkassen)coreChannel Partner/ Reseller/ DistributorPartnership with numerous health insurance providers to mediate patient transportation. Fixed-price hospital discharge rides starting July 2026, expanding on existing patient transport services.
• Tipi am KanzleramtminorGTM or Marketing PartnerCultural partnership hosting annual Taxi Day events. Taxi Berlin provides exclusive transportation services for venue guests and artists, including The Twelve Tenors performances.

Scale indicators8 records

Recent moves9 records

Expansion highlights6 records

Broad incumbents

• Uber: Uber is the global ride-hailing incumbent operating in Berlin via UberX and Uber Taxi (which dispatches licensed taxis including some previously served by Taxi Berlin). It competes for the same passenger demand and driver pool, but is a broader multi-city platform rather than a taxi-dispatch specialist.
• Free2Move: Free2Move is Stellantis's mobility super-app offering carsharing, rental, and ride-hailing across Europe. It competes with Taxi Berlin across multiple mobility modes in Berlin (car-sharing, taxi aggregation) and represents a broader incumbent offering overlapping services.

Direct peers

• Taxi Deutschland: German umbrella taxi dispatch cooperative that operates the Taxi Deutschland app and Herbertapp nationwide. It competes directly with Taxi Berlin for affiliated taxis and corporate accounts, and its app was ranked just below taxi.eu at the 2024 German App Award.
• Sixt Ride: Sixt Ride is Sixt's taxi and chauffeur booking service, integrated into the Sixt app as both a customer booking channel and a partner of Taxi Berlin (which fulfills Sixt-routed taxi orders). It is a direct competitor in the multi-modal taxi and ride-hail booking space in Germany.
• FreeNow: FreeNow (formerly mytaxi, owned by BMW and Geely's Lyft stake) is the leading app-based taxi and ride-hail aggregator in Germany. It directly competes with Taxi Berlin in Berlin for both passenger demand and affiliated taxi drivers, offering similar multi-channel booking and corporate accounts.
• G7 Taxi: G7 is the largest taxi dispatch company in Paris and a direct strategic partner of Taxi Berlin via the taxi.eu/eCab European alliance. It operates the same dispatch-platform model on affiliated licensed taxis and is the most operationally comparable peer to Taxi Berlin in another metro market.

Emerging players

• Bolt: Bolt is a fast-growing European ride-hailing and micromobility platform active in Berlin. While it competes primarily on app-based ride-hail rather than licensed taxi dispatch, it pulls from the same driver and passenger pool and represents a credible emerging threat to taxi-dispatch incumbents.
• Blacklane: Blacklane is a Berlin-based premium chauffeur and airport transfer service operating in 50+ countries. It competes with Taxi Berlin's VIP Quality Taxi Service and corporate/high-end account segments, particularly for hotel and business clients.
• Cabify: Cabify is a Spain-origin ride-hailing platform operating in select European and Latin American cities. It competes with Taxi Berlin in the broader app-based passenger transport category, though its German footprint is limited compared to Berlin's local players.

Others

• EcoTaxi Berlin: EcoTaxi is a Berlin-based eco-friendly taxi operator and existing partner of Taxi Berlin (offered via the Taxi Berlin app). It is an affiliated supplier in the network rather than a competitor, illustrating the layered ecosystem of operators that plug into Taxi Berlin's dispatch platform.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks5 records

Key highlights7 records

Customer concentration

• Xx.com/taxiberlin_de
• Facebookfacebook.com/taxiberlin
• Instagraminstagram.com/taxi.berlin
• LinkedInlinkedin.com/company/taxiberlin

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Taxi Berlin