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What blah does

Microsoft Teams is the AI-powered collaboration platform within the Microsoft 365 ecosystem, providing video conferencing, meetings, chat, calling, file sharing, and team collaboration for organizations of all sizes. The product is positioned as a "central hub for enterprise communication" and supports consumers, small and medium businesses (up to 300 employees), enterprises (300+), frontline workers, and education markets through a tiered subscription model. Core technology includes Microsoft 365 Copilot integration for AI-assisted meeting summarization and decision-making, the Teams Facilitator agent for autonomous meeting insights and action items, real-time translation across languages, Azure OpenAI Service-backed generative AI capabilities, and multimodal processing of audio, video, and screen content. The platform includes integrated add-on modules: Teams Phone with PSTN connectivity for cloud-based telephony, Teams Rooms for hybrid meeting spaces, Teams Premium for advanced AI and security features, Microsoft Places for AI-powered workspace management, and Microsoft 365 Copilot as a cross-product AI assistant. Native integrations span Microsoft Loop, OneNote, Power Platform, Dynamics 365, and Azure AI services, with a documented developer platform for third-party apps and agents.

Microsoft's revenue model is subscription-based across Microsoft 365 plans (Business Standard, Business Premium, Enterprise, Education, Family), with Teams included in each bundle and monetized through base seat licenses plus additional add-on modules (Teams Premium, Teams Phone, Teams Rooms, Microsoft Places, Attendee Capacity Packs). Pricing tiers span freemium (Teams free for individuals with 60-minute video calls, Office 365 Education at no cost) through transaction-priced annual subscriptions for enterprise plans (E1/E3/E5, quote-based). Distribution is hybrid: direct enterprise field sales for the 300+ segment, Microsoft partner channel and VARs for mid-market, and self-serve/PLG for SMB and consumer tiers via web download and mobile app stores. The product is bundled across 30+ countries spanning the Americas, EMEA, and Asia-Pacific, with named enterprise customers including Audi, Procter & Gamble, New York Life, Estee Lauder, DOW, Vodafone, Syensqo, Fortune Brands Innovations, and Solv.

Analyst-recognized market leadership is anchored by Gartner Magic Quadrant Leader in Unified Communications as a Service (UCaaS) for seven consecutive years through 2025, with Microsoft placing highest on ability to execute and furthest on completeness of vision. Compliance certifications include WEEE Directive compliance and partner-side R2, e-Stewards, and ISO 14001 for IT asset disposition.

Name

blah

Legal name

Microsoft Corporation

Website

https://teams.com

Company type

Public

Founded year

1975

Operating status

Operating

Headcount range

1–10 employees

Short description

Microsoft Teams is an AI-powered collaboration platform integrated with Microsoft 365, offering video conferencing, meetings, chat, calling, and file sharing for consumers, SMBs, enterprises, frontline workers, and education through a tiered subscription model.

Ownership category

akta.pro rank

Product category

Unified Communications as a Service

NAICS

Software Publishers (513210), Software Publishers (51321)

SIC

Services-Prepackaged Software (7372)

akta.pro primary industry

Business Messaging & Team Collaboration (HDAIAHAE)

akta.pro secondary industries

Enterprise/Team Messaging (BPAMACAB), Work Management & Collaboration Suites (BPAMAMAG), Conversational AI Platforms (chat/voice bots, orchestration) (HDAAAFAC)

Keywords

• Unified communications
• Video conferencing platform
• Cloud collaboration software
• AI meeting assistant
• Enterprise messaging

Headquarters

HQ city

Redmond

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B and B2C

Offering type

Software

Cost components

Technology or R&D, Personnel, Marketing or Sales, Infrastructure, Operations

Revenue model

1. Microsoft 365 Subscriptions: Subscription-based revenue from Microsoft 365 plans including Teams functionality. Plans include Business Standard, Business Premium, Enterprise, and Education tiers with various feature sets.
2. Teams Add-on Licenses: Additional revenue from Teams Premium, Teams Phone, Teams Rooms, and Microsoft Places add-on licenses that extend base Microsoft 365 functionality.
3. Microsoft 365 Family: Consumer subscription for families up to 6 people including Teams accounts plus Microsoft 365 apps and advanced security.
4. Attendee Capacity Packs: Add-on license for Teams events extending capacity up to 100,000 attendees.

Pricing tiers

Go-to-market motion3 records

Distribution channels7 records

Marketing channels14 records

Core offering

Microsoft Teams is an AI-powered collaboration platform that provides video conferencing, meetings, calling, chat, and file sharing for organizations and individuals. It is sold as part of Microsoft 365 subscriptions and through standalone add-on modules including Teams Phone (cloud-based phone service with PSTN), Teams Rooms (meeting room solutions), Teams Premium (advanced AI and security features), and Microsoft Places (AI-powered workspace management). The platform integrates Microsoft 365 Copilot for AI-driven meeting summarization, action item extraction, and productivity enhancement across the workforce.

Product overview

Microsoft Teams is an AI-powered collaboration platform that serves as the central hub for enterprise communication. The core offering consists of Microsoft Teams (video conferencing, meetings, calling, chat, and file sharing) with multiple product tiers including Teams Essentials for small businesses (up to 300 users), Teams Enterprise for larger organizations, and free/tiered options for individuals and education. The product portfolio includes integrated add-on modules: Teams Phone (cloud-based phone service with PSTN connectivity), Teams Rooms (enhanced meeting room experiences), Teams Premium (advanced AI and security features), and Microsoft Places (AI-powered workspace management). These products integrate with Microsoft 365 productivity suites (Business Standard, Business Premium, Family, Education) and Microsoft 365 Copilot for AI assistance. Teams also supports extensive third-party integrations and a developer platform for building custom applications.

Differentiator

Problem solved

Functional benefit

Brands

• Microsoft Teams: AI-powered platform for work communication, collaboration, video conferencing, and calling.
• Microsoft 365
• Microsoft Copilot
• Azure
• Microsoft Teams Phone
• Microsoft Teams Rooms
• Microsoft Teams Premium
• Microsoft Places

Products and services

• Microsoft Teams AI-powered platform for work communication, collaboration, and engagement. Provides video conferencing, meetings, calling, chat, and file sharing capabilities for organizations of all sizes, with Microsoft 365 Copilot integration for meeting summarization and productivity enhancement.
• Teams Phone Cloud-based phone service adding landline features to Teams including advanced call handling and PSTN connectivity for domestic, international, and emergency calling. Replaces traditional PBX systems.
• Teams Rooms Enhanced meeting experiences for physical spaces, enabling inclusive collaboration for both in-room and remote participants with intelligent room management and AI-powered meeting features.
• Microsoft Places AI-powered flexible work management solution for transforming spaces into engaging places using intelligent desk and meeting space booking with Copilot integration in Microsoft calendars.
• Microsoft 365 Copilot AI assistant integrated across Microsoft 365 including Teams, boosting productivity, easing collaboration, and transforming work methods through generative AI powered by Azure OpenAI Service.

Quantifiable outcome

• 98% reduction in clerical errors reported by Solv customer
• +2 more outcomes

Named customers9 records

Segments7 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration12 records

AI capability10 records

Feature7 records

Partnerships

One partnership is on record.

• SKTEScoreImplementation/ SI/ Consulting PartnerSKTES is Microsoft's contracted partner and designated service provider for institutional takeback services globally. Handles enterprise IT asset disposition and recycling services across multiple countries including USA, Canada, Australia, UK, Germany, France, Netherlands, Sweden, Finland, Norway, Denmark, Spain, Belgium, Switzerland, Japan, and Taiwan.

Scale indicators8 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• Slack (Salesforce): Slack is a leading team messaging and collaboration platform owned by Salesforce, with deep integration into CRM workflows. It competes directly with Teams' chat, channels, and integrations, particularly in tech and SMB.
• Dialpad: Dialpad delivers AI-powered business communications including voice, video, messaging, and contact center, with a strong AI assistant (Dialpad Ai) narrative that parallels Teams' Copilot/AI positioning.
• RingCentral: RingCentral provides cloud-based UCaaS including messaging, video, and RingCX contact center, competing directly with Teams Phone and broader Teams calling/PBX replacement use cases.
• Google Meet (Google Workspace): Google Meet is the video conferencing and chat offering within Google Workspace, often bundled with Gmail, Drive, and Docs. It competes with Teams wherever Google Workspace is the productivity suite of record.
• Cisco Webex: Cisco Webex is a UCaaS suite with meetings, messaging, calling (Webex Calling), and devices. It is a long-standing enterprise UCaaS competitor to Teams, with strong on-premises/hybrid deployment heritage.
• Vonage (Ericsson): Vonage, now part of Ericsson, provides UCaaS and communications APIs. Its cloud communications suite overlaps with Teams Phone's PBX replacement and unified communications use cases for enterprises.
• 8x8: 8x8 offers a unified communications and contact center platform (UCaaS/CCaaS) targeting mid-market and enterprise customers, with similar voice and messaging functionality to Teams Phone and broader Teams.
• Zoom Communications: Zoom offers Zoom Workplace, a competing unified communications suite covering video meetings, team chat, phone (Zoom Phone), and AI companion features. It directly competes with Microsoft Teams across enterprise, SMB, and education segments.

Broad incumbents

• Atlassian: Atlassian's Confluence, Jira, and Trello compete for adjacent collaboration and work management spend; many enterprises run Atlassian alongside Teams, making it a partial overlap and ecosystem partner.

Emerging players

• Asana: Asana is a work management and team collaboration platform that complements or competes with Teams' project and task workflows. It is often deployed alongside Teams rather than as a pure replacement.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks5 records

Key highlights6 records

Customer concentration

• Xx.com/Microsoft
• YouTubeyoutube.com/channel/UCASliASL93lb8fdnpFiE3eQ
• Facebookfacebook.com/Microsoft
• LinkedInlinkedin.com/company/teammembers
• Instagraminstagram.com/msftissues

Compliance4 records

Revenue estimate

Valuation estimate

Number of profiles

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about blah