What SHI/GOVERNMENT SOLUTIONS, INC. does

SHI Government Solutions, Inc. is a wholly-owned subsidiary of SHI International Corp., a privately-held global IT solutions provider. Operating from Austin, Texas through the texas.gs.shi.com platform, SHI-GS functions as the Texas regional contracting vehicle within SHI's broader public-sector business, serving state and local government buyers via Texas DIR contracts (including DIR-CPO-5094) and the parent organization's 500+ contract vehicles. The legal entity listed in the source data carries a small local headcount of 7 employees, consistent with a contracting and account-management shell that routes fulfillment through SHI International's central operations.

Functionally, SHI-GS inherits the parent's IT infrastructure and systems integration platform, which combines hardware procurement, authorized software licensing, cloud services, cybersecurity, and managed IT services. The technology stack rests on proprietary platforms (SHI One for cloud/FinOps, Asset Insights for licensing analytics, SHIELD for software lifecycle management) and physical Integration Centers that pre-configure and ship hardware with near-perfect first-time success rates. Generationally newer capabilities — SHI BenchSmart for next-gen AI device benchmarking, AI and Cyber Labs for solution validation — extend the platform into advisory-grade AI services.

SHI-GS makes money primarily through reselling IT hardware and software on a transaction/take-rate basis, supplemented by recurring managed services, professional services, and increasingly higher-margin advisory offerings (AI, FinOps, cybersecurity). The go-to-market is enterprise field sales supported by dedicated account executives, phone support (800-870-6079), and a proprietary e-commerce platform; the channel is reinforced by thousands of technology manufacturer partnerships (Microsoft, AWS, Cisco, Dell, HP, Apple, Palo Alto, Google, VMware, Fortinet, Adobe, Intel, Lenovo). Pricing is quote-based and not publicly disclosed. The parent serves 17,000+ organizations and 12,000+ government entities, generating $10.7B in 2019 and exceeding $11B in 2020 — though standalone SHI-GS revenue is not separately disclosed in the input data.

Name

SHI/GOVERNMENT SOLUTIONS, INC.

Legal name

SHI Government Solutions

Website

https://texas.gs.shi.com

Company type

Private

Founded year

1989

Operating status

Operating

Headcount range

1–10 employees

Short description

SHI Government Solutions, Inc. is the Texas regional subsidiary of SHI International Corp., providing IT hardware, software licensing, cloud, cybersecurity, and managed services to government and enterprise buyers via 500+ contract vehicles and thousands of manufacturer partnerships.

Ownership category

akta.pro rank

Product category

IT Services and Systems Integration

NAICS

Computer Systems Design and Related Services (5415), Computer Systems Design and Related Services (54151), Computer Systems Design Services (541512), Computer Facilities Management Services (541513)

SIC

Services-Computer Integrated Systems Design (7373), Services-Computer Programming, Data Processing, Etc. (7370)

akta.pro primary industry

ITSM Managed Services (Run/Operate/Optimize) (BPAEAJAN)

akta.pro secondary industry

Application Maintenance & Support (AMS) (BPAEAFAC)

Keywords

• IT hardware procurement
• Software licensing services
• Cloud managed services
• Cybersecurity solutions
• Systems integration services

Headquarters

HQ city

Texas

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Supply Chain, Infrastructure

Revenue model

1. Hardware Sales: Sale of IT hardware including computers, servers, networking equipment, peripherals, and accessories through e-commerce and direct sales channels.
2. Software Licensing: Authorized software licensing reseller providing license advisory, renewals optimization, and long-tail vendor management for enterprise and government clients.
3. Professional Services: Technology integration services, training and adoption services, managed IT services, and technology consulting including AI advisory and implementation.
4. Managed Services: Cloud managed services, security operations monitoring billions of events daily, and lifecycle management for ongoing IT support.

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels6 records

Core offering

SHI/Government Solutions, Inc. is an IT solutions provider and value-added systems integrator serving government and enterprise clients with a portfolio spanning IT hardware procurement, authorized software licensing, cloud services, cybersecurity, managed IT services, technology integration, and AI advisory. The company combines a proprietary e-commerce platform with dedicated account teams and 500+ government contract vehicles (including Texas DIR) to deliver end-to-end IT lifecycle management from device procurement through managed operations.

Product overview

SHI Government Solutions is an IT solutions provider and systems integrator offering a comprehensive portfolio of products and services. The company operates as both a value-added reseller of computer hardware and software from major technology partners, and as a provider of professional IT services. The product portfolio encompasses hardware (computers, servers, networking, storage, peripherals), software licensing and lifecycle management, and a broad range of IT services organized into solution areas including Generative AI, Modern Workplace, Cybersecurity, Software Solutions, and Next-Gen Infrastructure. These solution areas are supported by proprietary platforms (SHI One, Asset Insights, SHIELD) and complemented by professional services (training, managed services, technology integration, staffing, and financing). The company serves government, healthcare, education, finance, and manufacturing sectors through multiple contract vehicles.

Differentiator

Problem solved

Functional benefit

Brands

• SHI One: Cloud management and licensing analytics platform for driving decisions
• Asset Insights
• SHIELD
• SHI BenchSmart
• Stratascale
• SHI Complete
• AI & Cyber Labs

Products and services

• Hardware Products IT hardware including computers, tablets, servers, networking equipment, data storage, cables, peripherals, monitors, printers, phone and video conferencing equipment, and power management solutions sourced from manufacturer partners.
• Software Licensing and Lifecycle Management Authorized software licensing services including license advisory, renewals optimization, and long-tail vendor management for enterprise and government clients.
• SHI One Cloud management and FinOps platform providing real-time project visibility, management capabilities, and analytics for cloud optimization and IT operations.
• Asset Insights Cloud management and licensing analytics platform providing insights into IT assets and cloud usage.
• SHIELD Software lifecycle management and security platform for tracking and managing software entitlements, licenses, and compliance.
• Managed IT Services Managed services including Cloud Managed Services, Cisco Services, Microsoft Services, ServiceNow Services, and SHI Complete for ongoing IT operations, security monitoring of billions of events daily, and lifecycle management.
• Cybersecurity Solutions Integrated cybersecurity solutions including Identity and Access Management, Application Security, Data-Centric Security, Data Center and Cloud Security, Threat and Vulnerability Management, and Program Strategy and Operations to mitigate cyber risk and ensure compliance.
• Cloud Services Cloud transformation services including Multicloud, FinOps, Cloud Engineering, and Cloud Provider Services for streamlining cloud adoption and optimization.
• Modern Workplace Solutions End-user computing, communications and collaboration, and device procurement, deployment, and management services to empower modern workplaces.
• Generative AI Solutions Generative AI solutions including AI Advisory Services, AI and Cyber Labs, Deployment and Adoption, Private AI Development, and Responsible AI services for navigating generative AI platform selection, integration, and optimization.
• Technology Integration Services Technology evaluation and deployment services through the Integration Center, Customer Innovation Center, and Executive Briefing Center for faster technology implementation.
• Training and Adoption Services IT skills training services including Technical Training, End-User Training, Professional Development, Adoption and Change Management, and Microsoft Training to elevate team expertise.
• Spend Optimization Services IT spending optimization including Strategic Vendors and AI Investments, Portfolio Management and Advisory, Governance and Risk, and Tooling Delivery and Expertise.
• Data Center Integration Services Design, build, test, and deploy complete IT infrastructure with certified engineers who pre-configure server racks, reducing deployment time from months to weeks.
• SHI BenchSmart (Next-Gen Device Lab) Risk-free environment service for testing and comparing next-generation AI computers and devices from leading manufacturers and benchmarking performance against industry standards.
• Staffing Services Specialized IT talent staffing services to support customer projects.
• Finance Services (Leasing and Financing) Flexible leasing and financing solutions for technology hardware and device procurement.

Quantifiable outcome

• 70% cloud cost optimization potential identified for organizations
• +5 more outcomes

Named customers6 records

Segments6 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability5 records

Feature5 records

Partnerships

18 partnerships are on record, tiered core, major and strategic.

• MicrosoftcoreTechnology or IntegrationFlagship technology partner providing cloud platforms, productivity software, and AI solutions. SHI holds US Partner of the Year for Modern Work recognition and provides Microsoft Training services.
• AWScoreTechnology or IntegrationAmazon Web Services cloud platform partner providing cloud services, FinOps, and cloud engineering capabilities.
• CiscocoreTechnology or IntegrationNetworking and security partner. SHI received Security Partner of the Year Americas recognition and offers Cisco Services including managed services.
• Dell TechnologiescoreTechnology or IntegrationData center and hardware partner. SHI received Excellence in Data Center Sales North America recognition.
• Hewlett Packard EnterprisemajorTechnology or IntegrationServer and infrastructure technology partner providing enterprise hardware solutions.
• HPmajorTechnology or IntegrationPersonal computing and printing technology partner providing hardware for enterprise and government clients.
• AdobemajorTechnology or IntegrationSoftware partner providing creative, document, and experience management solutions.
• ApplemajorTechnology or IntegrationApple Premium Business Partner providing iOS devices, Macs, and Apple solutions for government and enterprise.
• Palo Alto NetworksmajorTechnology or IntegrationCybersecurity technology partner providing network security, cloud security, and security operations solutions.
• IntelmajorTechnology or IntegrationProcessor and technology partner providing computing components for enterprise hardware solutions.
• LenovomajorTechnology or IntegrationComputing hardware partner providing laptops, desktops, and enterprise devices.
• GooglemajorTechnology or IntegrationCloud and productivity platform partner providing Google Cloud services and collaboration tools.
• VMwaremajorTechnology or IntegrationVirtualization and cloud infrastructure technology partner.
• FortinetmajorTechnology or IntegrationNetwork security and firewall technology partner.
• StratascalecoreStrategic or Co-development PartnerSHI subsidiary focused on delivering digital agility and technology consulting, launched in November 2020.
• Moot, Inc.strategicStrategic or Co-development PartnerAcquired in January 2022 to enhance cybersecurity offerings.
• mLogicastrategicStrategic or Co-development PartnerData migration-to-cloud provider invested in September 2020; adds complex cloud modernization, big data, and full stack managed services.
• SHI IndiacoreStrategic or Co-development PartnerSHI subsidiary operating in India, accessible via locuz.com.

Scale indicators10 records

Recent moves8 records

Expansion highlights5 records

Direct peers

• Zones Inc. Zones is a global IT solutions provider specializing in hardware, software, and services for enterprise and public-sector customers—directly comparable to SHI's full-stack reseller/integrator role.
• Softchoice: Softchoice is a North American IT solutions and managed services provider focused on software, cloud, and security with a similar VAR+services hybrid model to SHI.
• Connection (PC Connection): Connection is a Fortune 1000 IT solutions provider serving business, education, and government customers with similar hardware, software, and services offerings via direct sales and contract vehicles.
• ePlus: ePlus provides IT solutions, managed services, and financing across hardware, software, cloud, and security—closely mirroring SHI's integrated VAR+SI model with overlapping vendor partnerships.
• CDW Corporation: CDW is the largest US value-added reseller of IT hardware, software, and services to business, government, and education customers—directly overlapping SHI's core model across nearly identical customer verticals and vendor partner ecosystems.
• Insight Enterprises: Insight is a global IT solutions integrator offering hardware, software, services, and managed services to enterprise and public-sector clients, competing head-to-head with SHI across the same hyperscaler and OEM partner programs.
• Presidio: Presidio is a US-based IT solutions integrator and managed services provider focused on digital transformation, cloud, cybersecurity, and infrastructure—directly comparable to SHI's enterprise and public-sector service portfolio.
• Carahsoft: Carahsoft is the largest government IT solutions provider and master government reseller for hundreds of vendors, competing directly with SHI/Government Solutions in the Texas DIR and federal/state/local public-sector channel.

Broad incumbents

• CompuCom: CompuCom is an established managed services and end-user computing provider owned by ODP Corporation, offering overlapping IT support, device lifecycle, and managed services to enterprise customers.
• World Wide Technology (WWT): WWT is a large US-based technology solutions provider offering hardware, software, services, and an Advanced Technology Center—operating in the same enterprise/government IT integration space as SHI with overlapping Cisco, Dell, and cloud partnerships.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks5 records

Key highlights6 records

Customer concentration

• Xx.com/SHIINC
• YouTubeyoutube.com/@SHIInc
• LinkedInlinkedin.com/company/shi-government-solutions-inc.
• Instagraminstagram.com/shi_inc

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Subsidiaries3 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about SHI/GOVERNMENT SOLUTIONS, INC.