Chaifetz Arena
Chaifetz Arena is a 10,600-seat multi-purpose venue on the Saint Louis University campus in St. Louis, Missouri, hosting concerts, family shows, touring sporting events, and SLU Billikens basketball. Owned by the university and managed by Oak View Group since 2015, it generates revenue through Ticketmaster ticketing, Delaware North concessions, premium suites, and parking.
- Company typePrivate
- Founded2008
- HeadquartersSt. Louis, United States
- Headcount11–50
- GTM typeB2C
- OfferingServices
What Chaifetz Arena does
Chaifetz Arena is a 10,600-seat multi-purpose venue located at 1 South Compton Avenue on the campus of Saint Louis University in St. Louis, Missouri. Opened in April 2008 and named after alumnus Dr. Richard A. Chaifetz following a $12 million naming gift, the venue hosts concerts, family shows, national touring sporting events, university basketball games for the SLU Billikens men's and women's teams, graduations, and trade shows. It is owned by Saint Louis University and privately managed by Oak View Group (OVG) under a structure that integrates 18 in-house staff across executive, events, operations, box office, marketing, and finance functions with Delaware North operating food and beverage concessions.
The arena generates revenue through multiple streams: Ticketmaster-driven ticket sales for the concert and family show calendar, Delaware North-operated concessions (Mexican, BBQ, Italian, burgers, wings, and beer concepts), premium suite rentals and club seating (14 suites, 2 party suites, Gateway Club, President's Club), parking services across multiple garages and lots, and the Chaifetz naming rights arrangement. Ticketing is exclusively handled through Ticketmaster (online, box office at Gate B, and group sales), and ancillary revenue comes from group ticket packages, accessibility services, and the 1818 Lounge open-air concourse. The venue's operational technology includes a clear bag security policy system, the KultureCity sensory accommodation program, and Cycle reverse vending machines — the first such installation in a collegiate basketball arena.
The customer base spans live entertainment consumers across the Midwest region, SLU Billikens basketball fans in the Atlantic 10 Conference, corporate clients purchasing premium suites and club seating, group booking organizers, and academic institutions hosting graduation ceremonies. Marketing is executed through the venue's official website, email newsletter, social media, press releases, and Ticketmaster's storefront. The arena was ranked #1 in St. Louis and #122 worldwide by Pollstar in its 2024 Mid-Year Report, attracting over 335,000 fans annually, with April 2024 representing the highest-grossing month in venue history.
Chaifetz Arena firmographics
Firmographics- Name
- Chaifetz Arena
- Legal name
- Chaifetz Arena
- Website
- https://thechaifetzarena.com
- Company type
- Private
- Founded year
- 2008
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Chaifetz Arena is a 10,600-seat multi-purpose venue on the Saint Louis University campus in St. Louis, Missouri, hosting concerts, family shows, touring sporting events, and SLU Billikens basketball. Owned by the university and managed by Oak View Group since 2015, it generates revenue through Ticketmaster ticketing, Delaware North concessions, premium suites, and parking.
- Ownership category
- akta.pro rank
Chaifetz Arena industry classification
Industry- Product category
- Live Entertainment Venue (Multi-Purpose Arena)
- NAICS
- Promoters of Performing Arts, Sports, and Similar Events with Facilities (71131), Spectator Sports (7112)
- SIC
- Services-Amusement & Recreation Services (7900), Services-Miscellaneous Amusement & Recreation (7990), Retail-Eating & Drinking Places (5810)
- akta.pro primary industry
- Sports & Arena Event Venues (Stadiums, Arenas) (THAHAAAF)
- akta.pro secondary industry
- Concession & Stadium / Arena Catering (THAFAIAG)
Keywords
Where Chaifetz Arena is headquartered
LocationHeadquarters
- HQ city
- St. Louis
- HQ country
- United States
- HQ region
- North America
Offices2 records
Markets served
Chaifetz Arena business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Infrastructure, Marketing or Sales, Supply Chain
Revenue model
- Ticket Sales: Primary revenue stream from ticket sales for concerts, family shows, sporting events, and graduations through Ticketmaster platform
- Food & Beverage Concessions: Revenue from Delaware North operated concession stands offering Mexican, BBQ, Italian, burgers, wings, and beer
- Premium Suite & Club Seating: Revenue from private suite rentals (12-26 guests) and club seating packages including catering and parking
- Parking Services: Revenue from Olive/Compton Garage, Laclede Garage, and Fred Weber VIP Lot parking
- Naming Rights: Venue named after Dr. Richard A. Chaifetz who made $12 million naming gift to Saint Louis University
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Transaction based/ take rate | Pay-as-you-go | Standard Event Tickets |
| Transaction based/ take rate | Pay-as-you-go | Box Office Transaction Fee |
| Transaction based/ take rate | Pay-as-you-go | Premium Club Seating |
| Transaction based/ take rate | Pay-as-you-go | Private Suite Rental |
| Unit Pricing | Pay-as-you-go | Parking |
Go-to-market motion1 record
Distribution channels5 records
Marketing channels5 records
Chaifetz Arena product offering
Product offeringCore offering
Chaifetz Arena is a 10,600-seat multi-purpose arena on the Saint Louis University campus that hosts concerts, family shows, national sporting events, and SLU Billikens men's and women's basketball games. It monetizes the venue through ticket sales via Ticketmaster, premium hospitality (14 private suites plus the Gateway Club and President's Club seating for up to 30 guests), the 1818 Lounge, Delaware North-operated concessions, and on-site parking facilities.
Product overview
Chaifetz Arena is a 10,600-seat multi-purpose venue located on the campus of Saint Louis University. The venue operates as a single unified offering centered on event hosting, combining core ticketing services through Ticketmaster with premium seating experiences including Private Suites, Gateway Club, and President's Club. Supporting services include the 1818 Lounge, concessions managed by Delaware North, parking facilities, and accessibility programs. The venue hosts SLU Billikens basketball games, concerts, family shows, and sporting events. Recent initiatives include the National Recycling League partnership with reverse vending machines and KultureCity sensory accessibility program.
Differentiator
Problem solved
Functional benefit
Products and services
- Event Hosting Services Multi-purpose 10,600-seat venue hosting concerts, family shows, national touring entertainment acts, sporting events, trade shows, and SLU Billikens men's and women's basketball home games.
- Private Suite Rentals
Quantifiable outcome
- Ranked #122 worldwide and #1 in St. Louis for tickets sold (2024)
- +4 more outcomes
Companies that use Chaifetz Arena
Customer profileNamed customers13 records
Segments5 records
Ideal customer profiles5 records
Chaifetz Arena technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature3 records
Chaifetz Arena partnerships and signals
Strategic signalPartnerships
Six partnerships are on record, tiered core and minor.
- Oak View Group (OVG)coreOVG is the global leader in live experience venue development, management, premium hospitality services, and 360-degree solutions. Founded by Tim Leiweke and Irving Azoff in 2015, OVG privately manages Chaifetz Arena and oversees operations including venue management, employment, and event programming.
- Saint Louis UniversitycoreSaint Louis University is the owner of Chaifetz Arena. Founded in 1818, SLU is a Catholic, Jesuit institution with nearly 14,000 students on campuses in St. Louis, Missouri and Madrid, Spain. Chaifetz Arena is named in honor of alumnus Dr. Richard A. Chaifetz who made a $12 million naming gift.
- Delaware NorthcoreDelaware North is the exclusive food and beverage partner operating concessions at Chaifetz Arena. Provides catering services for suites, operates the 1818 Lounge bar, and manages suite catering. Named GM Aron Betts and Concessions Manager Owen Williams.
- TicketmastercoreTicketmaster is the exclusive official ticketing platform for Chaifetz Arena events. All tickets must be purchased through Ticketmaster.com or the box office.
- Anheuser-Busch National Recycling LeagueminorChaifetz Arena became the first collegiate basketball arena to install Cycle Reverse Vending Machines (RVMs) in partnership with Anheuser-Busch's National Recycling League. The machines incentivize recycling with QR code scanning and prize redemption.
- Pappy's SmokehouseminorLocal St. Louis BBQ restaurant featured at the Blue Flame BBQ concession stand (Section 117) offering award-winning pulled pork sandwiches, pork rind nachos, and BBQ platters.
Scale indicators7 records
Recent moves5 records
Expansion highlights4 records
Chaifetz Arena competitors and assessment
Company assessmentDirect peers
- Mullett Arena (Arizona State University): Newer collegiate-purpose multi-use arena of comparable size (~5,000 seats) hosting ASU hockey and basketball plus concerts. Direct analog as a university-owned arena managed by a third-party operator (OVG).
- Tsongas Center (UMass Lowell): University-affiliated multi-purpose arena (~6,500 seats) hosting UMass Lowell hockey and basketball along with concerts and family shows. Closely comparable as a university-owned, third-party-managed mid-size venue.
- Enterprise Center (St. Louis): The primary competing arena in the St. Louis market, with larger capacity (~22,000 seats) for concerts and NHL Blues games. Both venues compete for the same touring acts and corporate event dollars in the same metro.
- CHI Health Center (Omaha): Mid-size Midwest arena (~18,000 seats) hosting concerts, family shows, and Creighton/UNO basketball. Comparable venue class, similar touring content strategy and premium hospitality mix.
- Huntington Center (Toledo): Mid-tier Midwest arena of similar capacity hosting concerts, family shows, and minor league hockey. Comparable market positioning as a regional concert stop and multi-purpose event venue.
- UPMC Events Center (Robert Morris University): Mid-size collegiate-affiliated arena hosting RMU basketball plus concerts and events. Comparable as a smaller collegiate arena competing for the same touring circuit.
Broad incumbents
- Live Nation Entertainment: Largest live entertainment promoter and venue operator globally. Indirect comparable as the dominant touring content provider whose routings materially shape Chaifetz Arena's annual calendar.
- AEG Facilities: Global venue management competitor to OVG operating numerous arenas worldwide. Comparable as a broad-incumbent third-party operator in the same venue management space.
- Oak View Group: Global venue development and management company that manages Chaifetz Arena. Broader incumbent managing a portfolio of arenas and offering shared services, content access, and best practices that benefit the venue.
Regional players
- Peoria Civic Center: Mid-tier Illinois arena hosting concerts and events in a regional market that draws from the same Midwest touring circuit. Comparable size and act profile though in a smaller metro.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat3 records
Key risks6 records
Key highlights6 records
Customer concentration
Chaifetz Arena social profiles
Digital presenceChaifetz Arena financial estimates
Financial estimateRevenue estimate
Valuation estimate
Chaifetz Arena leadership team
Management profileNumber of profiles
Profiles7 records
Chaifetz Arena funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Chaifetz Arena M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Chaifetz Arena
What does Chaifetz Arena do?
Chaifetz Arena is a 10,600-seat multi-purpose arena on the Saint Louis University campus that hosts concerts, family shows, national sporting events, and SLU Billikens men's and women's basketball games. It monetizes the venue through ticket sales via Ticketmaster, premium hospitality (14 private suites plus the Gateway Club and President's Club seating for up to 30 guests), the 1818 Lounge, Delaware North-operated concessions, and on-site parking facilities.
Is Chaifetz Arena a public or private company?
Chaifetz Arena is a private company. It is classified as nonprofit foundation owned and is currently operating.
When was Chaifetz Arena founded?
Chaifetz Arena was founded in 2008. It employs 11 to 50 people.
Where is Chaifetz Arena based?
Chaifetz Arena is headquartered in St. Louis, United States, in the North America region.
How does Chaifetz Arena make money?
Five revenue lines are on record. Ticket Sales are the primary driver. The others are food & Beverage Concessions, premium Suite & Club Seating, parking Services and naming Rights.
Who are Chaifetz Arena's main competitors?
Direct peers on record are Mullett Arena (Arizona State University), Tsongas Center (UMass Lowell), Enterprise Center (St. Louis), CHI Health Center (Omaha), Huntington Center (Toledo) and UPMC Events Center (Robert Morris University). Broad incumbents are Live Nation Entertainment, AEG Facilities and Oak View Group. Peoria Civic Center is listed as a regional player.
Does Chaifetz Arena have an API?
No public API is recorded for Chaifetz Arena.
What industry is Chaifetz Arena in?
Chaifetz Arena's product category is Live Entertainment Venue (Multi-Purpose Arena). Its primary akta.pro industry code is THAHAAAF, Sports & Arena Event Venues (Stadiums, Arenas), with a secondary code of THAFAIAG, Concession & Stadium / Arena Catering. Its NAICS code is 71131 and its SIC code is 7900.