The Queens Hotel, Leeds

What The Queens Hotel, Leeds does

The Queens Hotel, Leeds is an independently operated 232-bedroom upscale hotel located in City Square, Leeds, directly attached to Leeds Railway Station via a private entrance on the station concourse. The property, operated within ROLLO HOLDCO LIMITED (a private limited company registered in England), is a landmark art deco building offering nine room categories ranging from Cosy Double Rooms to a Presidential Suite, plus 15 event spaces including the largest hotel ballroom in Leeds (capacity up to 500). The hotel serves leisure and business travellers, corporate events, weddings, and rail-driven walk-in traffic, with an on-site restaurant, Cinnamon Kitchen, operated under a strategic partnership with Celebrity Chef Vivek Singh featuring modern Indian cuisine inspired by the hotel's railway heritage.

The business operates on a hybrid revenue model spanning accommodation (Best Available Rate, Advance Purchase Saver, and Queens Club loyalty rates), ancillary food and beverage, meetings and events (corporate, association, conferences), and weddings (multiple packages including Civil, Jewish Self-Catering, and Multi-Cultural). Wedding packages range from approximately £9,690 to £10,500, with civil ceremony room hire from £600. Distribution is weighted to direct channels via the hotel's own booking engine and the Queens Club loyalty programme, supplemented by OTAs, telephone reservations, and a dedicated events sales team. The hotel also operates the High Chai afternoon tea experience, gift vouchers, and a festive-season events programme.

Operational technology is conventional hospitality stack: a protel.net property management system with online booking engine, CCTV, ANPR-enabled parking partnerships (Q-Park, APCOA), and on-site EV charging. The hotel holds Double Gold Green Tourism and Green Meetings accreditations, Green Key certification, and Silver status in Greengage ECOsmart 2025, positioning it on ESG credentials. At 71 employees supporting a 232-room full-service property, the operation is a single-asset, single-market UK regional hotel with no disclosed multi-property expansion or external investor backing.

Name

The Queens Hotel, Leeds

Legal name

ROLLO HOLDCO LIMITED

Website

https://thequeensleeds.co.uk

Company type

Private

Operating status

Operating

Headcount range

51–100 employees

Short description

The Queens Hotel, Leeds is an independently operated 232-bedroom upscale hotel in City Square, directly attached to Leeds Railway Station. It serves leisure travellers, corporate events, and weddings with on-site Cinnamon Kitchen restaurant and the largest hotel event space in Leeds.

Ownership category

akta.pro rank

Product category

Luxury Hotel Accommodation & Hospitality

NAICS

Hotels (except Casino Hotels) and Motels (72111), Hotels (except Casino Hotels) and Motels (721110)

SIC

Hotels, Rooming Houses, Camps & Other Lodging Places (7000), Hotels & Motels (7011)

akta.pro primary industry

Large-Scale Headquarters Convention Hotels (THAGALAH)

akta.pro secondary industry

Heritage & Palace Luxury Hotels (THAGACAF)

Keywords

• Luxury hotel accommodation
• Meetings and events
• Wedding venue services
• Hotel restaurant dining
• Event hospitality services

Headquarters

HQ city

Leeds

HQ country

United Kingdom

HQ region

Europe

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Infrastructure, Supply Chain

Revenue model

1. Accommodation / Room Revenue: Primary revenue stream from 232 ensuite bedrooms across 9 room categories ranging from Cosy Double Rooms to the Presidential Suite. Revenue is generated through direct bookings, telephone reservations, and OTAs, with Best Available Rate and Advance Purchase rate options. The Queens Club loyalty programme drives repeat direct bookings with up to 15% member discounts.
2. Food & Beverage - Cinnamon Kitchen: Modern Indian restaurant and bar operated by Celebrity Chef Vivek Singh, open Monday-Saturday 12:00 PM to 1:00 AM and Sunday 12:00 PM to 12:00 AM. Generates revenue from à la carte dining, High Chai afternoon tea experiences, handcrafted cocktails, and private dining events. Dinner allowance packages at £35 per person are bundled into room packages.
3. Meetings, Events & Weddings: 15 event spaces including a 500-capacity Ballroom, Palm Court, John Charles Suite, and Ark Royal Suite. Revenue from room hire, catering, beverage packages, and event planning services. Wedding packages range from £9,690 (The Queens Package for up to 50 ceremony guests and 120 evening reception) to £10,500 (Multi-Cultural Wedding Package). Civil ceremony room hire starts from £600.
4. Package / Stay Offers: Bundled accommodation and experience packages including 'Stay Longer & Save' (20% off 2+ nights), 'Cinnamon Nights' (dinner, bed & breakfast), and 'Chai Socie-TEA' (overnight stay with High Chai experience). Pre-payment required at time of booking.
5. Gift Vouchers: Gift vouchers sold through a dedicated secure online portal (secure.thequeensleeds.co.uk/vouchers), enabling gifting of hotel stays and experiences.

Pricing tiers

Go-to-market motion1 record

Distribution channels5 records

Marketing channels8 records

Core offering

The Queens Hotel, Leeds is an independently operated luxury hotel in City Square offering 232 ensuite bedrooms across 9 room categories, 15 event spaces accommodating up to 500 guests, the on-site Cinnamon Kitchen restaurant and bar by Celebrity Chef Vivek Singh, the High Chai afternoon tea experience, and a portfolio of wedding, meeting, and celebration packages. The property's private entrance directly from Leeds Railway Station and its role as the largest hotel event space in Leeds are central to its offering.

Product overview

The Queens Hotel Leeds is an independently operated luxury hotel offering 232 ensuite bedrooms ranging from Cosy Double Rooms to the Presidential Suite, complemented by the on-site Cinnamon Kitchen restaurant by Celebrity Chef Vivek Singh, and comprehensive Meetings & Events services featuring 15 event spaces capable of hosting up to 500 guests. The hotel provides various stay packages including The Queens Club loyalty programme offering up to 15% member discounts, and operates multiple wedding packages from civil ceremonies to multi-cultural celebrations. Additional offerings include gift vouchers, seasonal festive events, and special occasion hosting, positioning the hotel as a full-service hospitality destination in Leeds city centre.

Differentiator

Problem solved

Functional benefit

Brands

• The Queens Club: Members programme offering exclusive perks including up to 15% off best available rates, complimentary room upgrades, and exclusive members-only offers.
• Cinnamon Kitchen
• High Chai

Products and services

• Hotel Accommodation (232 Bedrooms, 9 Categories) Upscale ensuite bedroom accommodation in a landmark art deco hotel occupying City Square, Leeds. Categories range from compact Cosy Double Rooms to the Presidential Suite, with options including City Square views, private terraces, and family configurations. Direct booking via the hotel's website yields Best Available Rates; The Queens Club loyalty members receive up to 15% off.
• Cinnamon Kitchen Restaurant and Bar Modern Indian restaurant and bar by Celebrity Chef Vivek Singh, open Monday-Saturday 12:00 PM to 1:00 AM and Sunday 12:00 PM to 12:00 AM. Serves à la carte dining, handcrafted spice-infused cocktails, and the High Chai afternoon tea experience. The menu is inspired by the 2,355-mile Himsagar Express route across 12 Indian states. Dinner allowance packages at £35 per person are bundled into room packages.
• High Chai Afternoon Tea Modern Indian-inspired afternoon tea experience served in Cinnamon Kitchen, fusing traditional British afternoon tea with Indian flavours and paired with handcrafted cocktails. Available as part of the Chai Socie-TEA stay package and for private bookings.
• Meetings & Events Hire

Quantifiable outcome

• Largest hotel event space in Leeds with a Ballroom capacity of 500 for conferences and 450 for dinner dances
• +3 more outcomes

Segments4 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

Five partnerships are on record, tiered core and minor.

• Vivek Singh / Cinnamon KitchencoreStrategic or Co-development PartnerCelebrity Chef Vivek Singh operates Cinnamon Kitchen, the hotel's signature on-site restaurant and bar. The concept is inspired by historic Indian railway first-class waiting rooms, paying homage to The Queens Hotel's connection to Leeds Station and the golden age of rail travel. The menu takes inspiration from the 2,355-mile Himsagar Express route spanning 12 Indian states. The partnership also includes the High Chai afternoon tea experience and spice-infused cocktail menu.
• Q-Park Sovereign SquareminorOthersOfficial parking partner offering 30% discount for hotel guests (code QHSS30). Q-Park is open 24/7 and features ANPR (automated number plate recognition) for seamless entry and exit. Located 5 minutes' walk from the hotel. Also offers electric vehicle charging stations.
• APCOA Long Stay - Leeds Rail StationminorOthersOfficial parking partner offering 20% discount for hotel guests. Located 6 minutes' walk from the hotel at Leeds Railway Station. Promo code QUEENS24 for 20% off a 24-hour stay; QUEENS48 for 20% off a 48-hour stay.
• Leeds Railway StationcoreOthersThe Queens Hotel is directly attached to Leeds Railway Station with its own private entrance on the station concourse (opposite Leon), providing guests with covered, direct access to/from the station without stepping outside.
• Veezu (Accessible Taxi Service)minorOthersRecommended accessible taxi service for guests requiring wheelchair-accessible transport. Contactable on 0113 269 1558.

Scale indicators4 records

Recent moves6 records

Expansion highlights5 records

Regional players

• Hotel Gotham, Manchester: Heritage-led boutique luxury hotel in Manchester with strong design narrative and upscale F&B. Comparable on independent heritage positioning and premium city-centre leisure/corporate mix, but does not directly compete in Leeds geography.

Direct peers

• Malmaison Leeds: Upscale lifestyle hotel in Leeds city centre operating converted heritage property with rooms, F&B, and events. Directly comparable on positioning (independent-feel upscale, city centre) and customer base (leisure, corporate, weddings).
• Dakota Leeds: Boutique upscale hotel in Leeds with strong design-led positioning, F&B, and event space. Comparable on independent upscale positioning, city centre location, and premium room/ADR targeting overlapping leisure and corporate guests.
• The Met Hotel, Leeds: Independent heritage hotel in Leeds city centre offering rooms, F&B, and event spaces. Closely comparable on heritage positioning, wedding/event focus, and independent upscale positioning versus chains.
• Quebecs Hotel Leeds: Heritage Victorian hotel in Leeds city centre offering luxury rooms and event spaces. Direct competitor on heritage/independent positioning, city centre location, and weddings/events segment.
• Clayton Hotel Leeds: Full-service city centre hotel with multiple room categories, F&B, and meeting facilities. Closest direct competitor on room count, meeting/event space, and city-centre corporate and leisure mix.

Broad incumbents

• Radisson Blu Hotel, Leeds City Centre: Branded upscale hotel in Leeds competing on rooms, F&B, and meetings. Comparable customer base but operates within a wider portfolio of business and leisure properties nationally.
• The Midland Hotel, Manchester: Heritage landmark full-service hotel in a major Northern England city centre with extensive event space. Comparable on landmark heritage positioning, large ballroom capacity, and broad mix of rooms, F&B, weddings, and conferences.
• Hilton Leeds City: Branded upscale hotel in Leeds city centre targeting the same corporate, leisure, and event segments. Comparable on full-service offering but with global loyalty programme and chain procurement reach that The Queens does not have.
• DoubleTree by Hilton Hotel Leeds City Centre: Branded full-service city centre hotel competing for the same corporate and leisure demand. Comparable on F&B, events, and city-centre positioning, with the strength of Hilton's corporate RFP and loyalty programmes.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/TheQueensHotelLeeds
• LinkedInlinkedin.com/company/the-queens-hotel-leeds
• Instagraminstagram.com/queenshotelleeds

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about The Queens Hotel, Leeds