Timeless Travel

What Timeless Travel does

Timeless Travel is a privately-held, owner-operated luxury leisure travel advisory agency headquartered in the United States, founded and run by Lisa Costa (Owner & Lead Travel Advisor) with more than 15 years of industry experience. The firm curates personalized vacation experiences for individual leisure travelers across multiple verticals — luxury travel, cruises (large ship, luxury small ship, river, and expedition), family and multi-generational travel, all-inclusive resort bookings, romance travel and destination weddings/honeymoons, wellness retreats, and solo travel. It also offers travel insurance consultation and educational resources (STEP program guidance, passport and TSA information).

The underlying technology is modest: a Weebly-hosted website with Adobe Spark for content and presentations. There are no proprietary platforms, apps, or APIs; the offering is a human-delivered advisory service rather than a software product. Distribution is direct-to-consumer via phone (332-238-0614), email ([email protected]), website contact forms, an Instagram presence (@vacationsbylisa), organic SEO, and content marketing.

The business model is commission-based: Timeless Travel earns referral and booking commissions from preferred supplier partners — hotels, cruise lines, resorts, and tour operators — rather than charging disclosed service fees to clients. The firm leverages elite industry credentials (CTA, ACC, Signature Travel Expert) and memberships (ASTA, CLIA, IATA) plus dense cruise-line and destination certifications to access exclusive benefits for clients. The go-to-market is sales-led and relationship-driven, with Lisa Costa personally engaging each client. Primary customer segments are luxury travelers, with family, couples, solo, wellness, and cruise enthusiasts as adjacent personas. Scale is small: only Lisa Costa is named as the active advisor, and there is no evidence of external investment, funding, M&A, or geographic expansion beyond a U.S. client base.

Name

Timeless Travel

Legal name

Timeless Travel

Website

https://timelesstravel.com

Company type

Private

Operating status

Operating

Headcount range

11–50 employees

Short description

Timeless Travel is a privately-held U.S. luxury leisure travel advisory firm owned and operated by Lisa Costa, offering personalized vacation planning across cruises, luxury, family, romance, wellness, and solo travel verticals via supplier commissions.

Ownership category

akta.pro rank

Product category

Luxury Leisure Travel Advisory

NAICS

Travel Agencies (561510), Tour Operators (561520)

SIC

Services-Amusement & Recreation Services (7900)

akta.pro industry

PRIMARYTHAEAHAD

Resort + Cruise Packages (All-Inclusive)

Travel & Hospitality/Cruises & Maritime Leisure Travel/Maritime Leisure Packages (Cruise + Stay)

SECONDARYTHAEADAC

Small-Ship Expedition Cruises (Under ~500 Guests)

Travel & Hospitality/Cruises & Maritime Leisure Travel/Small Ship & Yacht Cruises (Boutique)

SECONDARYTHAEAHAI

Cruise + Wellness/Spa Retreat Packages

Travel & Hospitality/Cruises & Maritime Leisure Travel/Maritime Leisure Packages (Cruise + Stay)

SECONDARYTHAEAHAO

Cruise + Insurance/Transfers Bundled Packages

Travel & Hospitality/Cruises & Maritime Leisure Travel/Maritime Leisure Packages (Cruise + Stay)

Keywords

• Luxury travel advisory
• Leisure travel planning
• Cruise booking services
• Destination wedding planning
• Travel insurance consultation

Headquarters

HQ city

New York

HQ country

United States

HQ region

North America

Offices3 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Marketing or Sales, Operations, Technology or R&D, Others

Revenue model

1. Travel Agency Commissions: Traditional travel agency commission-based model where Timeless Travel earns commissions from hotels, cruise lines, resorts, and travel suppliers. The company leverages preferred partnerships with first-rate travel suppliers globally to offer clients exclusive benefits while earning referral/commission-based revenue.

Go-to-market motion1 record

Distribution channels2 records

Marketing channels4 records

Core offering

Timeless Travel is a luxury leisure travel advisory that designs and books personalized vacation experiences for individual consumers. The advisor curates cruises, family/multi-generational trips, all-inclusive resort stays, romance and destination wedding/honeymoon getaways, wellness retreats, solo travel, and high-end luxury itineraries. Revenue is earned primarily through commissions from travel suppliers and preferred partner bookings rather than a published service fee.

Product overview

Timeless Travel is a luxury leisure travel agency operated by Owner & Lead Travel Advisor Lisa Costa. The company offers a comprehensive portfolio of travel planning services organized as a unified advisory practice rather than a software platform. Core services include cruise bookings (encompassing large ship, luxury small ship, river, and expedition cruising categories), family and multi-generational travel, all-inclusive resort bookings, romance and destination wedding/honeymoon planning, wellness travel, solo travel, and luxury travel experiences. Supporting services include travel insurance consultation, STEP program enrollment guidance, and curated travel resources. The company differentiates through personalized itinerary design, preferred supplier partnerships, and extensive destination and cruise line certifications.

Differentiator

Problem solved

Functional benefit

Products and services

• Cruise Services Comprehensive cruise booking service covering multiple cruise types including large ship, luxury small ship, river, and expedition cruising; provided to individual consumers through personalized advisory.
• Large Ship Cruising Large ship cruise bookings featuring major cruise lines such as Royal Caribbean, Celebrity, Norwegian, and Disney Cruise Line, with diverse dining, entertainment, and activity options; for individual leisure travelers.
• Luxury Small Ship Cruising Premium small ship cruise experiences with luxury brands including Regent Seven Seas, Oceania Cruises, Silversea, Seabourn, and Crystal Cruise Line, featuring intimate settings and personalized service; for affluent leisure travelers.
• River Cruising Intimate river cruise experiences along European rivers including the Danube, Rhine, Seine, and Nile, with cruise lines such as Tauck, AmaWaterways, and Uniworld; for individual leisure travelers.
• Expedition Cruising Adventure-focused expedition cruises to remote destinations including Antarctica, the Arctic, and the Galápagos with luxury expedition lines like Seabourn, Silversea, Ponant, Hurtigruten, and Quark Expeditions; for affluent adventure travelers.
• Family Travel Tailored family vacation planning including multi-generational travel, Disney vacations, and family-friendly resort bookings; for families and multi-generational groups.
• All-Inclusive Travel All-inclusive resort bookings featuring world-class accommodations and luxury properties, including Mexico beach resorts and Yucatan destinations; for individual leisure travelers.
• Romance Travel Romantic getaway planning including couples travel, honeymoons, and romantic destination experiences in locations like Anguilla and Aruba; for couples.
• Destination Weddings & Honeymoons Specialized destination wedding and honeymoon planning with partnerships at premier resorts worldwide, including beach ceremonies and vineyard weddings; for engaged couples and honeymooners.
• Wellness Travel Wellness-focused travel experiences including yoga retreats, spa vacations, and mindfulness getaways in natural settings; for individual wellness travelers.
• Solo Travel Independent travel planning for solo explorers featuring destination recommendations and curated solo travel experiences to destinations like Kyoto, Iceland, Barcelona, and Bali; for solo travelers.
• Luxury Travel High-end luxury travel experiences featuring premium accommodations, refined dining, bespoke services, and curated experiences including safaris, wine country tours, and archaeological tours; for affluent leisure travelers.
• Travel Insurance Consultation Travel insurance consultation covering trip cancellation, medical emergencies abroad, lost baggage, personal liability, and adventure sports coverage; offered alongside booked trips.

Segments8 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

One partnership is on record.

• Signature Travel NetworkcoreStrategic or Co-development PartnerExclusive network of luxury travel agencies. Lisa Costa holds Signature Travel Expert designation indicating high-volume luxury booking status and access to exclusive supplier benefits.

Scale indicators1 record

Recent moves4 records

Expansion highlights4 records

Direct peers

• Frosch Travel: Frosch is a luxury and corporate travel management company with extensive advisor networks and supplier relationships. Lisa Costa's email domain ([email protected]) suggests Timeless Travel operates as a Frosch-affiliated independent contractor, making Frosch the closest direct peer and likely host network.
• Brownell Travel: Brownell Travel is a heritage luxury travel advisor firm recognized as a Signature Travel Network member and repeatedly ranked among top U.S. luxury travel agencies. It directly competes with Timeless Travel for affluent clients seeking personalized cruise, romance, and destination-wedding planning.
• Avoya Travel: Avoya Travel is a network of independent travel advisors selling cruise and resort packages through a hosted-agency model. It is structurally comparable to Timeless Travel as a commission-based advisor earning yield on luxury cruise and resort bookings.
• Perillo Tours: Perillo Tours is a family-owned U.S. tour and travel company specializing in guided luxury and premium vacations including Italy, Hawaii, and cruise packages. It is directly comparable as a privately held, brand-driven agency competing in similar luxury leisure segments.
• Scott Dunn: Scott Dunn is a luxury tour operator specializing in fully bespoke, high-touch vacations across multiple continents, with strong cruise and family travel offerings. It is directly comparable on the personalized-luxury advisor axis and competes for similar affluent families and couples.

Broad incumbents

• Travel + Leisure Travel Co. Travel + Leisure Co. operates a large member travel club and affiliated travel advisor network serving mass-affluent and luxury travelers. It is a broader incumbent in the same luxury travel planning vertical and overlaps significantly on cruise and resort booking.
• American Express Travel: American Express Travel is a full-service travel agency tier of Amex serving premium cardholders with concierge advisors, cruise privileges, and exclusive benefits. It competes for the same affluent clientele and provides access to luxury cruise and resort inventory.
• AccorViva / Accor Travel: Accor operates hotel and resort loyalty programs that include travel advisor channels and packaged luxury resort experiences. While primarily a hotelier, Accor's direct booking push and luxury resort packages materially compete with boutique advisors like Timeless Travel for all-inclusive resort bookings.
• AAA Travel: AAA Travel is a large U.S. travel agency network with extensive cruise, tour, and resort booking capabilities serving a member base that includes affluent family and senior travelers. It is a broader incumbent competing for the same family and luxury cruise book-of-business.

Emerging players

• Fora Travel: Fora is a tech-enabled luxury travel advisor network that has rapidly scaled independent advisors with curated training, commission splits, and supplier partnerships. It targets the same high-net-worth clientele and cruise/luxury resort verticals as Timeless Travel.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks5 records

Key highlights5 records

Customer concentration

• Instagraminstagram.com/p/C3X_k-MsGUA/?utm_source=ig_embed&utm_campaign=loading
• LinkedInlinkedin.com/company/timeless-travel

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Timeless Travel