Tokyo Mental Health Shintomi Therapy Office
Tokyo Mental Health is a private, English-language mental health practice in Japan (Tokyo and Okinawa) providing counseling, psychotherapy, psychological testing, and psychiatry to expats, international residents, US military (TRICARE) families, corporations via EAP, and international schools.
- Company typePrivate
- Founded2016
- HeadquartersTokyo, Japan
- Headcount1–10
- GTM typeB2B and B2C
- OfferingServices
What Tokyo Mental Health Shintomi Therapy Office does
Tokyo Mental Health Shintomi Therapy Office is a privately held, English-language mental health practice founded in 2016 and headquartered in Chuo City, Tokyo, with a second physical location in Okinawa and a telehealth delivery channel. The practice serves a specialized niche: the English-speaking expatriate, returnee, and international resident community in Japan, together with US military personnel and families covered under TRICARE, international schools requiring student psychological support, and corporations purchasing Employee Assistance Programs. Service lines span individual, couples, and family counseling and psychotherapy; psychological testing for ADHD, autism spectrum disorder, and learning difficulties; and psychiatric care delivered by UK-licensed director Dr. Andrew Kissane at American Clinic Tokyo.
The underlying technology stack is intentionally light and built on commodity, compliant SaaS: HIPAA-compliant Google Meet for secure online sessions, Square for invoicing and credit card payment, DocuSign for consent forms, and a proprietary assessment tool called Psynary (available in English and Japanese) for measuring client stress, depression, and anxiety levels. The therapy modality mix is broad (CBT, ACT, Narrative Therapy, EFT, DBT, Play Therapy, Prolonged Exposure, person-centered), delivered by a small, internationally trained, multilingual clinical team.
The business model is professional services fee-for-session across individual consumers, with B2B revenue from EAP packages, international school service agreements, and TRICARE direct/retrospective billing. No public pricing is disclosed, no external funding has been raised, and the firm remains founder/management-owned. The practice reports high satisfaction metrics (88% overall, >95% on key care dimensions) and currently operates with a waiting list, indicating demand is capacity-constrained rather than sales-constrained.
Tokyo Mental Health Shintomi Therapy Office firmographics
Firmographics- Name
- Tokyo Mental Health Shintomi Therapy Office
- Legal name
- Tokyo Mental Health
- Website
- https://tokyomentalhealth.com
- Company type
- Private
- Founded year
- 2016
- Operating status
- Operating
- Headcount range
- 1–10 employees
- Short description
- Tokyo Mental Health is a private, English-language mental health practice in Japan (Tokyo and Okinawa) providing counseling, psychotherapy, psychological testing, and psychiatry to expats, international residents, US military (TRICARE) families, corporations via EAP, and international schools.
- Ownership category
- akta.pro rank
Tokyo Mental Health Shintomi Therapy Office industry classification
Industry- Product category
- Mental Health Services
- NAICS
- Offices of Mental Health Practitioners (except Physicians) (621330), Offices of Physicians, Mental Health Specialists (621112)
- SIC
- Services-Offices & Clinics Of Doctors Of Medicine (8011), Services-Specialty Outpatient Facilities, Nec (8093)
- akta.pro industry
- Outpatient Mental Health Clinics & Counseling CentersHealthcare & Life Sciences/Healthcare Providers & Systems/Behavioral Health & Substance Use TreatmentOutpatient Mental Health & Counseling ClinicsPsychiatry & Medication Management PlatformsMental Health Counseling & Psychotherapy Services
Keywords
Where Tokyo Mental Health Shintomi Therapy Office is headquartered
LocationHeadquarters
- HQ city
- Tokyo
- HQ country
- Japan
- HQ region
- Asia
Offices3 records
Markets served
Tokyo Mental Health Shintomi Therapy Office business model
Business model- GTM type
- B2B and B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Marketing or Sales, Infrastructure, Technology or R&D, Others
Revenue model
- Counseling and Psychotherapy Services: Fee-for-service model for individual, couples, and family counseling and psychotherapy sessions offered both in-person at Tokyo and Okinawa offices and via online/telephone. Clients book appointments through contact forms and may be placed on waiting lists during high-demand periods.
- Psychiatry Services: Psychiatric consultations with Dr. Andrew Kissane at American Clinic Tokyo, focusing on psychopharmacology treatment for depression, anxiety disorders, and other mental health conditions.
- Psychological Testing: Psychometric testing and evaluation services for children and adults, including assessments for learning difficulties, autism spectrum disorders, and ADHD for clinical and psychoeducational purposes.
- Employee Assistance Program (EAP): Multilingual EAP packages for corporate clients including concierge mental health services, counseling, consultation, crisis response management, and optional integrated psychiatric services.
- International Schools Services: Coordinated psychological services for international schools including student evaluations, targeted intervention, and counseling support for emotional and social needs.
- TRICARE Services: Direct billing for TRICARE Prime holders (US service personnel) with referral from base medical treatment facility. Retrospective claims processing for TRICARE Select/Plus holders.
Go-to-market motion1 record
Distribution channels7 records
Marketing channels4 records
Tokyo Mental Health Shintomi Therapy Office product offering
Product offeringCore offering
Tokyo Mental Health is a private mental health practice that delivers English-language counseling, psychotherapy, psychological testing, and psychiatry services to the international community in Japan. Services are offered face-to-face at offices in Tokyo (Shintomi and American Clinic Tokyo) and Okinawa, and remotely via secure online video and telephone sessions, with specialized packages for corporate EAP clients, international schools, and TRICARE-insured US service personnel.
Product overview
Tokyo Mental Health operates as a multi-location mental health practice offering a unified platform of counseling, psychotherapy, and psychiatry services. The core offerings include individual, couples, and family counseling, psychological testing, and psychiatric services. These are delivered through three physical locations (Tokyo Shintomi Therapy Office, Okinawa Mihama Therapy Office, and American Clinic Tokyo for psychiatry) and an online therapy platform. The practice supplements its core services with specialized programs including an Employee Assistance Program for corporate clients, services for international schools, child and family services, and TRICARE services for US military personnel. The organization also offers proprietary assessment tools (Psynary) and maintains a therapist training program. All services are delivered by international, multilingual mental health professionals with expertise across various therapeutic approaches including CBT, ACT, narrative therapy, play therapy, and others.
Differentiator
Problem solved
Functional benefit
Brands
- Psynary: Proprietary online mental health assessment tool developed by Tokyo Mental Health for measuring stress, depression, and anxiety levels in English and Japanese.
Products and services
- Counseling & Psychotherapy Individual, couples, and family counseling and psychotherapy delivered in-person and online for English-speaking adults, adolescents, and children in Japan.
- Psychological Testing Psychometric assessments and evaluations for children and adults covering learning difficulties, autism spectrum disorders, ADHD, and other clinical and psychoeducational concerns.
- Psychiatry Clinic Psychiatric consultation and psychopharmacology treatment for depression, anxiety disorders, and other common mental health conditions, delivered at American Clinic Tokyo by UK-licensed psychiatrist Dr. Andrew Kissane.
- Employee Assistance Program (EAP) Multilingual corporate EAP package offering concierge mental health services, counseling, consultation, crisis response management, and optional integrated psychiatric services for employees of client corporations.
- Services for International Schools Coordinated psychological evaluations, targeted intervention for ADHD and ASDs, and counseling support for students dealing with mood, anxiety, and developmental concerns at international schools in Japan.
- Child, Adolescent & Family Services Counseling, psychotherapy, and psychology services addressing mental health, behavior, and childhood development concerns for children, adolescents, and their families.
- TRICARE Services Mental health counseling and psychiatric services for US uniformed service members, retirees, and families covered under TRICARE, including direct billing for Prime holders and retrospective claims for Select/Plus holders.
- Online Therapy Remote counseling via secure HIPAA-compliant video conferencing and telephone sessions, providing accessible therapy for clients outside Tokyo or who prefer remote sessions.
- Psynary Proprietary online mental health assessment tool available in English and Japanese that measures individual stress, depression, and anxiety levels; results are accessible only to the client and designated professional staff.
Quantifiable outcome
- 88% overall client satisfaction rate
- +2 more outcomes
Companies that use Tokyo Mental Health Shintomi Therapy Office
Customer profileNamed customers3 records
Segments5 records
Ideal customer profiles5 records
Tokyo Mental Health Shintomi Therapy Office technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration3 records
Feature1 record
Tokyo Mental Health Shintomi Therapy Office partnerships and signals
Strategic signalPartnerships
Two partnerships are on record, tiered core.
- American Clinic TokyocoreDr. Andrew Kissane, psychiatrist and director of Tokyo Mental Health, holds his psychiatry clinic at American Clinic Tokyo in Akasaka. The clinic provides psychiatric treatment focused on psychopharmacology for patients with depression, anxiety disorders, and other common mental health problems. This partnership enables integrated psychiatric services as part of TMH's comprehensive mental health offerings.
- TRICAREcoreTokyo Mental Health is an approved TRICARE provider, offering direct billing for TRICARE Prime holders (with MTF referral) and retrospective claims processing for TRICARE Select/Plus holders. This enables US service members, retirees, and their families to access TMH's mental health services with streamlined insurance processing.
Scale indicators8 records
Recent moves6 records
Expansion highlights5 records
Tokyo Mental Health Shintomi Therapy Office competitors and assessment
Company assessmentDirect peers
- Spring Health: Enterprise mental health platform combining EAP, therapy, and psychiatry benefits for employers. Comparable to TMH's corporate EAP offering with similar multilingual/international employer use cases.
- Talkspace: Online therapy platform offering video, audio, and text-based sessions with licensed therapists. Comparable to TMH's telehealth counseling service in delivery model, though at very different scale.
- Lyra Health: Enterprise-focused mental health benefits platform providing EAP, therapy, and coaching to corporate clients. Directly comparable to TMH's Employee Assistance Program package and corporate GTM motion.
- American Clinic Tokyo: Multilingual outpatient medical clinic in Tokyo offering English-speaking primary and specialist care. Direct partner and host of TMH's psychiatry clinic with Dr. Kissane; serves the same expat patient base.
- Intercultural Counseling Center (ICC) Japan: Tokyo-based counseling practice offering English-language therapy to the international community. Direct competitor to TMH in the English-speaking expat mental health niche in Japan.
- TELL (Tokyo English Life Line): Tokyo-based nonprofit providing English-language counseling and mental health support to the international community in Japan. Directly comparable to TMH because it serves the same expat population with English-language mental health services, though it is more weighted toward crisis support and community counseling.
- BetterHelp: Global online therapy platform connecting users to licensed therapists via video, chat, and phone. Comparable to TMH's online therapy offering, though BetterHelp operates at massive scale with a generalized, non-geographic model.
Emerging players
- Modern Therapy: Online therapy platform emphasizing culturally competent care and diverse, multilingual therapist matching. Compares to TMH's international, multilingual counselor positioning and online delivery model.
Broad incumbents
- Kaiser Permanente International / US Family Health Plan: Large US integrated health system serving US military and federal employees overseas, including Japan. Comparable as a payer/provider for the TRICARE-related expat population TMH serves.
- Headspace Health / Ginger: Large digital mental health platform combining self-guided content, coaching, and teletherapy for consumers and enterprises. Comparable in offering online therapy plus EAP-like employer services.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat5 records
Key risks5 records
Key highlights4 records
Customer concentration
Tokyo Mental Health Shintomi Therapy Office social profiles
Digital presenceTokyo Mental Health Shintomi Therapy Office financial estimates
Financial estimateRevenue estimate
Valuation estimate
Tokyo Mental Health Shintomi Therapy Office leadership team
Management profileNumber of profiles
Profiles1 record
Tokyo Mental Health Shintomi Therapy Office funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Tokyo Mental Health Shintomi Therapy Office M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Tokyo Mental Health Shintomi Therapy Office
What does Tokyo Mental Health Shintomi Therapy Office do?
Tokyo Mental Health is a private mental health practice that delivers English-language counseling, psychotherapy, psychological testing, and psychiatry services to the international community in Japan. Services are offered face-to-face at offices in Tokyo (Shintomi and American Clinic Tokyo) and Okinawa, and remotely via secure online video and telephone sessions, with specialized packages for corporate EAP clients, international schools, and TRICARE-insured US service personnel.
Is Tokyo Mental Health Shintomi Therapy Office a public or private company?
Tokyo Mental Health Shintomi Therapy Office is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Tokyo Mental Health Shintomi Therapy Office founded?
Tokyo Mental Health Shintomi Therapy Office was founded in 2016. It employs 1 to 10 people.
Where is Tokyo Mental Health Shintomi Therapy Office based?
Tokyo Mental Health Shintomi Therapy Office is headquartered in Tokyo, Japan, in the Asia region.
How does Tokyo Mental Health Shintomi Therapy Office make money?
Six revenue lines are on record. Counseling and Psychotherapy Services are the primary driver. The others are psychiatry Services, psychological Testing, employee Assistance Program (EAP), international Schools Services and TRICARE Services.
Who are Tokyo Mental Health Shintomi Therapy Office's main competitors?
Direct peers on record are Spring Health, Talkspace, Lyra Health, American Clinic Tokyo, Intercultural Counseling Center (ICC) Japan, TELL (Tokyo English Life Line) and BetterHelp. Modern Therapy is listed as an emerging player. Broad incumbents are Kaiser Permanente International / US Family Health Plan and Headspace Health / Ginger.
Does Tokyo Mental Health Shintomi Therapy Office have an API?
No public API is recorded for Tokyo Mental Health Shintomi Therapy Office.
What industry is Tokyo Mental Health Shintomi Therapy Office in?
Tokyo Mental Health Shintomi Therapy Office's product category is Mental Health Services. Its primary akta.pro industry code is HLAFACAA, Outpatient Mental Health Clinics & Counseling Centers, with a secondary code of HLAFABAC, Outpatient Mental Health & Counseling Clinics. Its NAICS code is 621330 and its SIC code is 8011.