Tri County Transit Svc

What Tri County Transit Svc does

Tri-County Transit is a nonprofit public transportation provider serving northern New Hampshire, operating as a division of Tri-County Community Action Program, Inc. (TCCAP). It delivers five core services: two fixed-route flex services (Berlin/Gorham at 120-minute intervals with 17 stops, and Tri-Town/Lancaster-Whitefield-Littleton at 135-minute intervals with 14 stops), an advance-reservation Door-to-Door service, a Care-A-Van paratransit offering, a Long Distance Medical (LDM) program staffed by volunteer drivers, and Medicaid-eligible non-emergency medical transportation coordinated through state Medicaid brokers.

The LDM program is structurally distinctive: it relies on community volunteer drivers using personal vehicles to provide non-emergency medical transport across Vermont, New Hampshire, and Maine for seniors 60+ and persons with disabilities. All volunteer drivers undergo background checks, drug screenings, and passenger safety training. Vehicles for flex routes and Door-to-Door are wheelchair-accessible and operate Monday-Friday 8am-4pm with 24-hour advance scheduling.

The revenue model combines three streams: Medicaid transportation payments via broker coordination, voluntary suggested donations from seniors 60+, and self-pay fares for non-seniors on the Long Distance Medical program. Distribution is fully direct-to-consumer — riders schedule trips by phone (603-752-1741 / TTY 711) or through the Medicaid broker with two days notice. The organization maintains a 7-person operational footprint with a single Berlin, NH headquarters and markets through its website, Facebook page, and rider newsletter. There is no public listing, no venture or private equity ownership, and no evidence of AI, app-based booking, or API integrations; the technology stack is essentially phone-based scheduling plus a static informational website.

Name

Tri County Transit Svc

Legal name

Tri-County Transit

Website

https://tricountytransit.org

Company type

Private

Operating status

Operating

Headcount range

1–10 employees

Ownership category

akta.pro rank

Product category

Public Transportation Services

NAICS

Special Needs Transportation (485991), Bus and Other Motor Vehicle Transit Systems (485113), Mixed Mode Transit Systems (485111)

SIC

Local & Suburban Transit & Interurban Hwy Passenger Trans (4100), Transportation Services (4700)

akta.pro primary industry

Accessible Shuttle & On-Demand Paratransit (Microtransit for Riders with Disabilities) (TLAFAKAK)

akta.pro secondary industries

Non-Emergency Medical Transportation (NEMT) Providers (TLAFAKAB), Ambulatory Medical Escort / Door-Through-Door Assistance Services (TLAFAKAD), Integrated Multimodal Transit Agencies (Bus + Rail) (THAIAEAD)

Keywords

• Public transportation services
• Paratransit services
• Non-emergency medical transport
• Demand-responsive transit
• Flex route transit

Headquarters

HQ city

Berlin

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Marketing or Sales, Others

Revenue model

1. Medicaid Transportation Payments: Medicaid recipients eligible for free rides to medical appointments, billed through Medicaid broker system.
2. Donations (Seniors 60+): Suggested donation for seniors age 60 and older using Long Distance Medical and Door to Door services. No mandatory fare required.
3. Self-Pay Fares: Self-pay option available for non-seniors for Long Distance Medical transport, as funding sources do not cover those under 60.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels3 records

Core offering

Tri-County Transit is a nonprofit public transit agency providing fixed-route flex routes (Berlin/Gorham and Tri-Town), Door-to-Door advanced reservation transportation, Care-A-Van paratransit, Long Distance Medical (LDM) non-emergency medical transport operated by volunteer drivers, and Medicaid-coordinated medical transportation across northern New Hampshire and the tri-state Vermont/New Hampshire/Maine region.

Product overview

Tri-County Transit is a public transit agency providing fixed-route and demand-responsive transportation services across northern New Hampshire. Its core offerings consist of two Flex Routes (Berlin/Gorham and Tri-Town), Door-to-Door service, Care-A-Van paratransit, Long Distance Medical (LDM) Program for non-emergency medical transport, and Medicaid Transportation. The LDM program operates via volunteer drivers, while other services use agency-operated vehicles. Services span multiple service areas including Berlin, Lancaster, Colebrook, North Conway, and Tamworth.

Differentiator

Problem solved

Functional benefit

Products and services

• Flex Routes Fixed-route public transit services with the ability to deviate up to 1/4 mile off-route to serve elderly or disabled passengers. Includes the Berlin/Gorham route (120-minute schedule, 17 stops) and the Tri-Town route (135-minute schedule, 14 stops) serving Lancaster, Whitefield, and Littleton. For the general public in northern New Hampshire.
• Door to Door Origin-to-destination advanced reservation transportation service for seniors, persons with disabilities, and the general public. Operates Monday through Friday, 8am to 4pm, with 24-hour advance scheduling required. Zone-based fare per boarding based on number of town zones traveled.
• Care-A-Van Paratransit or demand-responsive transit service for eligible passengers requiring door-to-door assistance. Provides wheelchair-accessible transportation for riders who cannot use fixed-route service.
• Long Distance Medical (LDM) Program Long distance, non-emergency medical transport service provided by volunteer drivers using personal vehicles for elderly persons (60+) and disabled individuals traveling to medical facilities outside the immediate service area across Vermont, New Hampshire, and Maine. Seniors 60+ travel on a suggested donation; non-seniors self-pay.
• Medicaid Transportation Transportation services for Medicaid recipients to medical appointments, coordinated through Medicaid brokers with at least 2 days advance notice required. Eligible Medicaid recipients receive free rides billed through the Medicaid broker system.

Named customers2 records

Segments4 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

One partnership is on record.

• Tri-County Community Action ProgramcoreOthersTri-County Transit is a division of Tri-County Community Action Program, Inc. (TCCAP), a nonprofit multi-program agency with service locations throughout northern New Hampshire. TCCAP is dedicated to improving the lives and well-being of New Hampshire's people and communities.

Scale indicators3 records

Emerging players

• Uber Health: Healthcare-dedicated arm of Uber offering non-emergency medical transportation to healthcare providers, payers, and patients; comparable to Tri-County Transit's Door-to-Door and Medicaid NEMT offerings, but using gig drivers and a digital platform.
• SafeRide Health: Tech-enabled NEMT platform coordinating non-emergency medical rides for health plans and members; comparable to Tri-County Transit's NEMT and Medicaid transportation services, but with a software-first, rideshare-aggregator model.
• Roundtrip: Digital NEMT booking and management platform used by health plans, transit agencies, and hospitals to coordinate medical rides; comparable to Tri-County Transit's call-based NEMT and Door-to-Door scheduling, but software-delivered.
• Lyft Healthcare: Lyft's healthcare-focused transportation service providing NEMT rides for health plans, hospitals, and Medicaid beneficiaries; comparable to Tri-County Transit's Door-to-Door and Medicaid transportation services via a consumer app model.

Broad incumbents

• MTM (Medical Transportation Management): National NEMT broker managing Medicaid and managed-care transportation programs across many states; comparable to Tri-County Transit's role as a Medicaid-broker-coordinated NEMT provider, though at much larger scale.
• Modivcare: Large national non-emergency medical transportation broker and managed-care transportation provider; comparable to Tri-County Transit's Medicaid NEMT service, but operates at vastly greater scale across multiple states.

Direct peers

• Cart-Boston (Community Action Program Transit): Rural community-action-program transit operator serving residents of Belknap and Merrimack counties in New Hampshire; near-identical operating model to Tri-County Transit (a division of TCCAP), providing flex-route and demand-responsive service.
• ITN America (Independent Transportation Network): Nonprofit community-based transportation network providing dignified, door-through-door rides for seniors using a mix of volunteer and paid drivers; highly comparable to Tri-County Transit's volunteer-driver LDM Program and senior Door-to-Door service.
• Eastern River Inn-style Rural Community Transit (e.g., White Mountain Community Action): Tri-County Community Action Program itself and peer New Hampshire Community Action agencies (e.g., Belknap-Merrimack CAP, Southern NH Services) that operate transit divisions serving rural low-income, elderly, and disabled populations.

Regional players

• Concord Area Transit (CAT): Public fixed-route bus system serving Concord and surrounding communities in New Hampshire; comparable as a New Hampshire public transit operator offering scheduled bus service, though more urban-focused than Tri-County Transit's rural flex-route model.

Market position

Strengths1 record

Weaknesses1 record

Competitive moat3 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/tricountytransit
• LinkedInlinkedin.com/company/tri-county-transit-svc

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Tri County Transit Svc