Truttenbach.IT GmbH

What Truttenbach.IT GmbH does

Truttenbach.IT GmbH is a regional German IT services provider (Systemhaus) headquartered in Offenburg, Baden-Württemberg, founded in 2006 and led by Managing Director Jörg Truttenbach. The company serves small and medium enterprises with 10 to 200 employees across the Karlsruhe-Freiburg-Offenburg corridor, positioning itself as a complete external IT department. Its portfolio is anchored by the Alles-drin-IT managed service subscription covering infrastructure, support, security, cloud, and strategic IT planning on a monthly cancellable basis, supplemented by project-based modernization work (Microsoft 365, cloud migration, NIS2 compliance, IT security), hardware pass-through sales, and on-premise/remote support delivered via TeamViewer.

The company's underlying technology stack combines third-party best-of-breed tooling with one proprietary software asset: cevisio, an integrated ERP/CRM/DMS/HRM platform in which Truttenbach.IT holds exclusive regional sales partner status and claims co-development credit. Vendor credentials include Microsoft Gold Partner (Application Integration), Sophos Gold, Veeam Cloud & Service Provider Silver, STARFACE Advanced, servereye Platinum, Lenovo 360 Intelligent Devices 2025 Gold, Hornetsecurity Silver, and CyberPower Elite, supporting an integrated managed services architecture. cevisio has ranked #1 in the SYNAXON Akademie ERP/CRM/Warenwirtschaft category for seven consecutive years.

The go-to-market is sales-led and direct, with no channel partners or resellers. Customer acquisition runs through the company website, free initial consultation booking (Microsoft Bookings), YouTube content, and referral-driven growth from a base of 1,200+ served customers. The firm is privately held by its founder, has received no external investment, and currently operates with 25+ named specialists. Recurring managed services form the revenue backbone, complemented by project, hardware, and cevisio license/consulting streams; pricing is quote-based and not publicly disclosed.

Name

Truttenbach.IT GmbH

Legal name

Truttenbach.IT GmbH

Website

https://truttenbach.it

Company type

Private

Founded year

2006

Operating status

Operating

Headcount range

11–50 employees

Short description

Truttenbach.IT GmbH is an Offenburg-based regional German IT services provider delivering managed IT, cloud, security, and infrastructure services to 10–200 employee SMEs across the Karlsruhe-Freiburg-Offenburg corridor, with exclusive cevisio ERP/CRM distribution.

Ownership category

akta.pro rank

Product category

Managed IT Services

NAICS

Other Computer Related Services (541519), Computer Systems Design Services (541512), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (5182)

SIC

Services-Management Services (8741), Services-Computer Integrated Systems Design (7373)

akta.pro primary industry

Service Desk & ITSM Outsourcing (BPAEAMAF)

akta.pro secondary industries

IT Asset Lifecycle Services (Procure-to-Retire) (BPAEAOAF), ITSM Reporting, SLA/XLA & Service Performance Management (BPAEAJAL), IT Asset Discovery, Inventory & CMDB Services (BPAEAOAE)

Keywords

• Managed IT services
• IT infrastructure
• Cloud services
• IT security
• Business software

Headquarters

HQ city

Offenburg

HQ country

Germany

HQ region

Europe

Offices2 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure

Revenue model

1. Managed IT Services / Alles-drin-IT: Monthly subscription-based full-service IT department outsourcing for SMEs. Includes proactive monitoring, support, security, and strategic IT planning. Services can be cancelled monthly.
2. Project-Based IT Services: One-time services including IT infrastructure modernization, cloud migration, security implementation, and Microsoft 365 setup
3. cevisio Business Software: Sales, implementation, and consulting for cevisio ERP/CRM business software with ongoing support
4. Hardware Sales: Sale of IT hardware including servers, PCs, phones, printers, cameras as part of infrastructure modernization projects

Pricing tiers

Go-to-market motion1 record

Distribution channels2 records

Marketing channels5 records

Core offering

Truttenbach.IT provides complete managed IT services for small and medium enterprises, acting as their full external IT department. Core offerings include the Alles-drin-IT full-service package, cloud services, IT security (including NIS2 compliance), IT infrastructure modernization, modern workplace solutions (Microsoft 365), and the proprietary cevisio business software (ERP/CRM/DMS/HRM) for which it is the exclusive regional sales partner.

Product overview

Truttenbach.IT GmbH is an IT service provider (Systemhaus) serving small and medium enterprises in the Offenburg region (covering Karlsruhe to Freiburg). The company operates primarily as a managed IT services provider rather than a software product company. Their portfolio consists of managed IT services organized around several core offerings: the Alles-drin-IT managed service package (acting as a complete external IT department), cloud services, IT security, IT infrastructure, and modern workplace solutions. The primary proprietary software product is cevisio, an all-in-one business software platform for ERP, CRM, document management, and HRM that Truttenbach.IT co-developed and serves as exclusive distribution partner for. Services are delivered through a team of 25+ specialists with 20+ years of market experience since 2006, offering rapid response (98.5% under one hour) and flexible monthly-cancellable contracts.

Differentiator

Problem solved

Functional benefit

Brands

• cevisio: Business management software solution combining ERP, CRM, document management, and HRM modules. Truttenbach.IT is an exclusive sales and implementation partner for cevisio.
• Alles-drin-IT

Products and services

• Alles-drin-IT Full-Service IT Package Comprehensive managed IT outsourcing service where Truttenbach.IT acts as the customer's full external IT department. Includes infrastructure analysis, IT operations and monitoring, modern workplace (Microsoft 365), IT security, support and maintenance, and strategic IT development. Monthly subscription-based, cancellable monthly.
• cevisio Business Software All-in-one business software platform combining ERP (inventory management), CRM, email communication, document management (DMS), and HRM. Designed for small and medium enterprises, offered as both SaaS cloud and on-premise deployment. Truttenbach.IT is the exclusive regional distribution partner and co-developer.
• Cloud Services Cloud transformation and migration services including cloud servers, IT security in German data centers, and Microsoft Office 365 implementation. Provides secure, scalable cloud infrastructure with data stored in certified German data centers for GDPR compliance.
• IT Security Services Comprehensive IT security services including vulnerability analysis, security awareness training with phishing simulations, backup and disaster recovery, firewall technology, malware and virus protection, network and cloud security, mobile device management, 24/7 SOC monitoring, email encryption and spam filtering, and NIS2 compliance support.
• IT Infrastructure Services IT infrastructure modernization and management services including cloud solutions, hardware procurement and setup, Microsoft Office 365 implementation, STARFACE telephony systems, and complete network infrastructure from internet connectivity to routers, switches, and access points.
• Modern Workplace Services Modern workplace transformation services centered on Microsoft 365, Teams, and SharePoint. Includes flexible secure IT environment setup, collaboration tools implementation, license management, smart setup and onboarding, and ongoing managed services with 24/7 monitoring and support. Includes Microsoft 365 Copilot AI integration.
• Remote Support Service Remote IT support service using TeamViewer. Provides phone support, remote desktop assistance, and on-site support as needed. Three specialists available by phone with 98.5% response rate under one hour.
• NIS2 Compliance Support Advisory and implementation services for NIS2 EU cybersecurity directive compliance. Includes assessment of whether organization is affected, gap analysis, and step-by-step implementation of required controls.

Quantifiable outcome

• 98.5% of customer inquiries responded to within 1 hour (measured from service tool)
• +2 more outcomes

Named customers7 records

Segments3 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration11 records

AI capability1 record

Feature3 records

Partnerships

Six partnerships are on record, tiered core.

• MicrosoftcoreTechnology or IntegrationGold Microsoft Partner for Application Integration. Provides Microsoft 365, Teams, SharePoint, OneDrive solutions to customers. Certified partnership level indicates deep technical integration capabilities.
• SophoscoreTechnology or IntegrationSophos Gold Partner. Provides cybersecurity solutions including firewalls, endpoint protection, and threat detection.
• VeeamcoreTechnology or IntegrationVeeam Cloud & Service Provider Silver Partner. Provides backup and data recovery solutions.
• STARFACEcoreTechnology or IntegrationSTARFACE Advanced Partner. Provides German-made unified communications and telephony solutions.
• servereyecoreTechnology or Integrationservereye Platinum Partner. Provides IT monitoring and RMM solutions.
• cevisiocoreTechnology or IntegrationExclusive sales partner and Platinum Partner for cevisio business software (ERP, CRM, DMS, HRM). Company claims to have co-developed the software and provides exclusive sales, implementation and support in their region.

Scale indicators7 records

Recent moves6 records

Expansion highlights5 records

Broad incumbents

• Computacenter plc: Major UK-headquartered IT service provider with significant German operations (Computacenter AG & Co. OHG). Competes in enterprise and SME managed IT services across Microsoft, security, and infrastructure in Germany.
• Bechtle AG: Germany's largest IT system house with broad managed services, hardware, and software portfolio across all of Europe. Overlaps with Truttenbach.IT on Microsoft 365, security, and managed IT for SMEs, but operates at vastly greater scale and geographic reach.
• Cancom SE: Large German/DACH hybrid cloud and managed services provider with strong SME segment focus. Comparable offerings across cloud, security, Microsoft 365, and managed workplace, with a much larger delivery footprint.
• Allgeier SE: German IT services group spanning managed services, software, and staffing. Overlaps with Truttenbach.IT on Microsoft/enterprise IT and ERP/CRM consulting, but operates at group scale across multiple German regions.

Regional players

• AVECTRIS AG: Swiss-based but DACH-oriented managed IT, cloud, and security provider for SMEs and mid-market. Comparable in size, customer profile, and managed-services-plus-Microsoft-365 positioning; serves a neighboring German-speaking region.

Direct peers

• Krämer IT GmbH: Mid-sized German MSP focused on SMEs with managed IT, Microsoft 365, cloud, and security offerings. Highly comparable in size, customer profile (10–200 employee SMEs), and regional German delivery model.
• q.beyond AG: German managed IT and cloud provider targeting mid-market German SMEs. Direct overlap on Microsoft 365, cloud, security, and managed services for similar customer profile, but operates at national scale rather than regional Baden focus.
• SVA System Vertrieb Alexander GmbH: German IT system integrator focused on data center, cloud, and managed services for mid-market enterprises. Similar vendor partnerships (Microsoft, Veeam) and comparable SME/mid-market customer orientation in Germany.
• msg systems AG: German IT consulting and managed services firm serving insurance, banking, and mid-market enterprises. Comparable Microsoft-centric managed services delivery with strong German mid-market focus.

Emerging players

• Cegeka Group: European mid-sized IT services group with managed services, cloud, and Microsoft 365 focus on SME and mid-market across Germany/Benelux. Comparable service portfolio but with broader geographic ambition than Truttenbach.IT's regional concentration.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/truttenbach-it

Revenue estimate

Valuation estimate

Number of profiles

Profiles12 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Truttenbach.IT GmbH