Servereye
Servereye is a German Remote Monitoring & Management (RMM) software vendor that provides German Systemhäuser and MSPs with a cloud-based, 100% Germany-hosted platform for monitoring, patching, securing and remotely administering customer IT infrastructure.
- Company typePrivate
- Founded2003
- HeadquartersEppelborn, Germany
- Headcount1–10
- GTM typeB2B
- OfferingSoftware
Servereye firmographics
Firmographics- Name
- Servereye
- Legal name
- Server-Eye
- Website
- https://server-eye.de
- Company type
- Private
- Founded year
- 2003
- Operating status
- Operating
- Headcount range
- 1–10 employees
- Short description
- Servereye is a German Remote Monitoring & Management (RMM) software vendor that provides German Systemhäuser and MSPs with a cloud-based, 100% Germany-hosted platform for monitoring, patching, securing and remotely administering customer IT infrastructure.
- Ownership category
- akta.pro rank
Servereye industry classification
Industry- Product category
- Remote Monitoring & Management (RMM) Software
- NAICS
- Computer Facilities Management Services (541513), Computer Systems Design and Related Services (54151)
- SIC
- Services-Computer Integrated Systems Design (7373)
- akta.pro primary industry
- Remote Monitoring & Management (RMM) Services (BPAEABAA)
Keywords
Where Servereye is headquartered
LocationHeadquarters
- HQ city
- Eppelborn
- HQ country
- Germany
- HQ region
- Europe
Offices1 record
Markets served
Servereye business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Technology or R&D, Personnel, Infrastructure, Operations, Marketing or Sales
Revenue model
- Subscription RMM Licensing: Core revenue stream from servereye RMM platform licensing to Systemhäuser / MSPs. Pricing is published under a dedicated Preise page but specific tiers/amounts were not captured; bundled subscription includes IT monitoring, Managed Antivirus, Smart Updates, Fernwartung via pcvisit, Remote PowerShell, Live Manager, Fast Contact KI, Automation Planner, Anti-Ransom and IT-Dokumentation modules.
- Free Trial / Freemium Onboarding: "Jetzt kostenfrei testen" free trial and downloadable client enable land-and-expand acquisition to convert Systemhäuser onto recurring subscription.
- Partner Channel Resale: Indirect revenue via the Hersteller-Partner program; manufacturers (e.g., baramundi, Microsoft, Sophos, ESET, Acronis) and resellers distribute / bundle servereye to their MSP/Systemhaus customers, generating channel-driven license revenue.
- Training & Akademie Services: Akademie (academy) offering training and certifications for partners and users, supporting upsell and retention.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Freemium | Pay-as-you-go | Free trial available |
| Subscription | Annual | Subscription pricing (tiered) — specifics not publicly disclosed in scraped content |
Go-to-market motion4 records
Distribution channels5 records
Marketing channels8 records
Servereye product offering
Product offeringCore offering
Servereye is a cloud-based Remote Monitoring & Management (RMM) platform developed and hosted in Germany that lets Systemhäuser (MSPs) and IT service providers centrally monitor, manage, patch, secure and remotely maintain customer IT infrastructure. The platform combines 300+ monitoring sensors, automated patch management, managed antivirus, ransomware protection, remote maintenance via integrated pcvisit, browser-based PowerShell execution and AI-assisted customer communication in a single Online Control Center.
Differentiator
Problem solved
Functional benefit
Quantifiable outcome
- Compensates for skilled-IT-labor shortage by automating and centralizing MSP service delivery across many customer environments.
- +3 more outcomes
Companies that use Servereye
Customer profileNamed customers3 records
Segments3 records
Ideal customer profiles3 records
Servereye technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- Yes
- API docs
- API detail
Core technology
AI maturity
App detail
Integration21 records
AI capability6 records
Feature12 records
Servereye partnerships and signals
Strategic signalPartnerships
Ten partnerships are on record, tiered core, flagship and minor.
- baramundicorebaramundi is displayed as a Hersteller-Partner (manufacturer partner) on the servereye homepage. servereye monitors and supports baramundi-managed endpoints in joint customer environments.
- ESETcoreESET listed as a Hersteller-Partner; complements servereye's own Managed Antivirus by enabling joint security-monitoring scenarios for MSPs.
- MicrosoftflagshipMicrosoft is a foundational technology partner: servereye integrates Microsoft PowerShell for browser-based Windows administration and supports Microsoft-compliant Windows patching through Smart Updates; Microsoft Windows Defender is also used as the managed-antivirus engine demoed in servereye.
- pcvisitflagshippcvisit is servereye's integrated German remote-maintenance software. servereye has embedded pcvisit's remote-control capability directly into the RMM console ("Wir haben die Fernwartungssoftware pcvisit in unsere hauseigene IT Monitoring Software servereye integriert"), and a pcvisit client module is offered via servereye for end customers.
- SophoscoreSophos listed as a Hersteller-Partner; complements Managed Antivirus / Anti-Ransom with broader endpoint/network security scenarios.
- AcroniscoreAcronis listed as a Hersteller-Partner; integration with Acronis backup/cyber-protection offerings.
- Lexware (platform monitoring)coreLexware is explicitly listed as a supported platform with dedicated Plattformmonitoring inside servereye ("Für Hersteller von Plattformen wie Lexware oder DATEV bieten wir sogar Plattformmonitoring an"), targeting German SMB tax/accounting workloads.
- DATEV (platform monitoring)coreDATEV is explicitly listed as a supported platform with dedicated Plattformmonitoring inside servereye, targeting German tax-advisor/accounting SMB workloads.
- jobsocial.deminorjobsocial.de is linked from the Karriere menu as the careers/recruitment partner ("www.jobsocial.de/server-eye/?utm_source=se-website&utm_medium=topmenu"), supporting hiring campaigns.
- krämer IT (kraemer-it.de)flagshipkrämer IT is the parent/operating company behind servereye: the partner portal author is "[email protected]", copyright reads "© Server-Eye. Alle Rechte vorbehalten." and the ISO badge links to kraemer-it.de/auszeichnungen. Effectively the corporate parent and brand owner.
Scale indicators7 records
Servereye competitors and assessment
Company assessmentDirect peers
- N-able: RMM and security platform built for MSPs, spun out of SolarWinds MSP. Same customer segment and product category (RMM, patching, AV, remote), competing for the same MSP wallet as servereye.
- NinjaOne: Cloud-native RMM and endpoint management platform purpose-built for MSPs. Directly comparable to servereye on customer (MSPs), product (RMM, patching, remote, AV) and delivery model (cloud SaaS), and one of servereye's most active global competitors entering DACH.
- ConnectWise: Large US-based RMM/PSA suite for MSPs (ConnectWise Automate / RMM). Direct competitor on RMM workflow automation for MSPs, with broader PSA and security portfolio; competes against servereye for the same Systemhaus/MSP buyer.
- Matrix42: German workspace and IT-service-management vendor (now part of the Franprix/EFG group), selling into German Mittelstand and Systemhäuser. Comparable buyer and comparable problem space (IT operations, endpoint, service management) as servereye in the DACH region.
- Kaseya (incl. Datto RMM): Global MSP software platform including VSA / Datto RMM for remote monitoring and management. Same product category (RMM), same buyer (MSPs), and increasingly active in EMEA — direct overlap with servereye's core offering.
- Atera: All-in-one RMM + PSA platform for MSPs priced per technician. Direct comparable on MSP-focused RMM SaaS model and freemium/PLG onboarding approach; competes for the same German and EMEA MSP customers.
- baramundi: German endpoint management and unified endpoint management (UEM) vendor, headquartered in Augsburg. Direct in-market competitor to servereye for German Systemhäuser, with overlapping patching, inventory and remote-control capabilities and strong German brand recognition.
Broad incumbents
- SolarWinds MSP: Established RMM/PSA vendor (formerly SolarWinds MSP, post-spinoff structure). Comparable RMM functionality and MSP focus, but as a much broader incumbent portfolio rather than a DACH-specialized platform like servereye.
- TeamViewer: German-headquartered remote-access and remote-management vendor with a broader endpoint/IT-management portfolio. Comparable on the German origin and remote-maintenance functionality (servereye embeds pcvisit for similar use cases) and competes for some of the same IT-operations spend.
- ManageEngine (Zoho): Broad IT-management suite (including endpoint management, monitoring, patch management) from Zoho. Overlaps with servereye on multiple RMM capabilities but offers a much wider portfolio and is not specialized in the German Systemhaus channel.
Market position
Customer concentration
Servereye social profiles
Digital presenceServereye financial estimates
Financial estimateRevenue estimate
Valuation estimate
Servereye leadership team
Management profileNumber of profiles
Profiles2 records
Servereye funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Servereye M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Servereye
What does Servereye do?
Servereye is a cloud-based Remote Monitoring & Management (RMM) platform developed and hosted in Germany that lets Systemhäuser (MSPs) and IT service providers centrally monitor, manage, patch, secure and remotely maintain customer IT infrastructure. The platform combines 300+ monitoring sensors, automated patch management, managed antivirus, ransomware protection, remote maintenance via integrated pcvisit, browser-based PowerShell execution and AI-assisted customer communication in a single Online Control Center.
Is Servereye a public or private company?
Servereye is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Servereye founded?
Servereye was founded in 2003. It employs 1 to 10 people.
Where is Servereye based?
Servereye is headquartered in Eppelborn, Germany, in the Europe region.
How does Servereye make money?
Four revenue lines are on record. Subscription RMM Licensing is the primary driver. The others are free Trial / Freemium Onboarding, partner Channel Resale and training & Akademie Services.
Who are Servereye's main competitors?
Direct peers on record are N-able, NinjaOne, ConnectWise, Matrix42, Kaseya (incl. Datto RMM), Atera and baramundi. Broad incumbents are SolarWinds MSP, TeamViewer and ManageEngine (Zoho).
Does Servereye have an API?
Yes. Servereye operates a public API as part of its cloud platform. The status page lists "API" as a monitored service component with uptime tracking (99.65% uptime reported), and exposes a public API endpoint (https://status.servereye.de/en-us/public-api) for status subscriptions. No further details on auth method, rate limits, or versioning are stated. Developer documentation is at status.servereye.de/en-us/public-api.
What industry is Servereye in?
Servereye's product category is Remote Monitoring & Management (RMM) Software. Its primary akta.pro industry code is BPAEABAA, Remote Monitoring & Management (RMM) Services. Its NAICS code is 541513 and its SIC code is 7373.