What Technical Solutions Point for ICT does

Technical Solutions Point for ICT (TSPITCO) is a privately held ICT services company founded in 2011 and headquartered in Salalah, Oman. The firm provides end-to-end digital transformation, cybersecurity, and AI-powered automation services to enterprise organizations across technology, healthcare, finance, retail, and manufacturing sectors, having served an accumulated base of approximately 160 clients in Oman over 15 years. The company operates with a small team of approximately 9 employees and reports a 98% successful project completion rate. Its core technology stack comprises proprietary AI products including AI Voice Robots (leveraging ASR/NLP speech recognition to automate up to 90% of routine inbound and outbound calls), AI Chatbots for funnel guidance and up-selling, and an Omnichannel Chat Platform unifying WhatsApp, Instagram, and web chat into a single operator interface. The firm also delivers Dolibarr-based customized ERP/CRM systems, SIEM and SOC security services operated under a Build-Operate-Transfer (BOT) model, and a broad VAPT portfolio covering web, mobile, network, wireless, IoT, and application (SAST/DAST) security testing, alongside GRC consulting and GDPR/data privacy services.

Name

Technical Solutions Point for ICT

Legal name

Technical Solutions Point for ICT

Website

https://tspitco.com

Company type

Private

Founded year

2011

Operating status

Operating

Headcount range

1–10 employees

Ownership category

akta.pro rank

Product category

IT Services & Consulting

NAICS

Custom Computer Programming Services (541511), Computer Systems Design and Related Services (54151), Computer Systems Design Services (541512)

SIC

Services-Computer Programming Services (7371), Services-Computer Integrated Systems Design (7373)

akta.pro primary industry

Emerging Tech (IoT, Blockchain, AR/VR, Edge) Consulting (BPAHAEAL)

Keywords

• IT consulting services
• Custom software development
• Managed IT services
• Cybersecurity solutions
• Cloud computing services

Headquarters

HQ city

Salalah

HQ country

Oman

HQ region

Middle East

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. Professional IT Services: Revenue generated from providing professional IT services including custom software development, IT consulting, cybersecurity solutions, cloud computing, network infrastructure, web development, AI/ML services, blockchain development, and managed services. Services are delivered through project-based engagements and consulting contracts.
2. Managed IT Services: Recurring revenue from ongoing managed IT services covering monitoring, updates, backups, security, troubleshooting, and performance optimization. These services ensure uninterrupted operations for clients.
3. IT Training & Education: Professional IT training programs in cybersecurity, networking, programming, cloud computing, AI, digital marketing, and software tools delivered to individuals and corporate teams.
4. Digital Marketing Services: Complete digital marketing services including SEO, social media management, content creation, paid ads, branding, and conversion optimization.

Pricing tiers

Go-to-market motion1 record

Distribution channels2 records

Marketing channels5 records

Core offering

Technical Solutions Point for ICT (TSPITCO) is a privately held ICT services firm headquartered in Salalah, Oman, that sells end-to-end information and communication technology solutions to enterprise and growth-oriented businesses. Its core offerings span customized ERP/CRM systems built on Dolibarr, AI Voice Robots and AI Chatbots, an Omnichannel Chat Platform, SIEM and SOC services, VAPT security testing, GRC and GDPR consulting, and a broad professional services catalog covering custom software development, IT consulting, managed IT, cloud (AWS/Azure/Google Cloud), cybersecurity, network infrastructure, BI, web development, IT training, digital marketing, IoT, blockchain and digital transformation.

Product overview

TSPITCO (Technical Solutions Point for ICT) is a comprehensive ICT solutions provider offering a portfolio of technology services organized into two main categories: specialized product solutions and professional IT services. The specialized product solutions include ERP/CRM Solutions (built on Dolibarr platform), AI Voice Robots (ASR/NLP-powered automated call systems), AI Chatbots (intelligent round-the-clock consultants), Omnichannel Chat Platform (unifying WhatsApp, Instagram, and website chat), SIEM and SOC Services (24/7 security monitoring), VAPT Services (vulnerability assessment and penetration testing), GRC Consulting Tools & Training, and GDPR & Data Privacy Services. The professional IT services span custom software development, IT consulting, managed IT services, cybersecurity solutions, cloud computing (AWS/Azure/Google Cloud), network infrastructure design, data analytics & business intelligence, web development & design, IT training, digital marketing, IoT solutions, project management, IT support desk, telecommunications, software integration & migration, AI & machine learning, blockchain development, data center services, digital transformation, R&D, strategic planning, market intelligence, space analytics, and business process & change management. The company was established in 2011 and operates from Salalah, Oman.

Differentiator

Problem solved

Functional benefit

Products and services

• ERP/CRM Solutions Customized ERP/CRM solutions built on the Dolibarr open-source platform that streamline business operations, enhance workflows, and provide secure, scalable tools for sales, HR, finance, operations, customer support and inventory management. Targeted at SMEs and enterprises seeking integrated business management.
• AI Voice Robots Automated inbound and outbound voice call systems powered by ASR/NLP speech recognition technology that understand meaning and context, conduct meaningful dialogue, and resolve up to 90% of routine customer tasks without human involvement. Used by businesses to automate call center operations.
• AI Chatbots Intelligent round-the-clock chatbot that acts as consultant and salesperson, guiding customers through the funnel from first contact to application submission, recommending products and handling up-selling. Designed for website and messaging channel deployment.
• Omnichannel Chat Platform Unified communication platform that integrates WhatsApp, Instagram and website chat into a single operator interface, maintaining seamless conversation history across all channels for customer support and sales teams.
• SIEM and SOC Services End-to-end Security Information and Event Management (SIEM) and Security Operations Center (SOC) services including design, deployment, optimization and 24/7 security monitoring under a BOT (Build, Operate, Transfer) model with seamless log integration and continuous threat detection.
• VAPT Services End-to-end Vulnerability Assessment and Penetration Testing services covering VA/PT, web, mobile, network, wireless, IoT and application security (SAST and DAST) with actionable security insights to identify vulnerabilities and strengthen security posture.
• GRC Consulting, Tools & Training Services Professional training, consulting and governance, risk and compliance (GRC) services covering project management certifications, international management and service standards, risk assessments, policy development, security design, business continuity and regulatory compliance enablement.
• GDPR & Data Privacy Consulting & Services Comprehensive data privacy and GDPR compliance services including data encryption, anonymization, data inventory and mapping, DPIAs, consent and data subject rights management, breach response, privacy by design, third-party risk management, continuous monitoring, training and policy development.
• Custom Software Development Fully customized software development including ERP systems, CRM platforms, POS software, dashboards and custom enterprise applications tailored to specific client workflows and business needs.
• IT Consulting Strategic technology consulting to help businesses choose the right technologies, plan digital transformation, reduce IT costs and adopt modern solutions with recommendations to improve efficiency, security and long-term performance.
• Managed IT Services Full responsibility for client IT environments including monitoring, updates, backups, security, troubleshooting and performance optimization to ensure uninterrupted business operations.
• Cloud Computing Services Cloud migration and management services for AWS, Azure and Google Cloud platforms, including setup, migration, optimization, cost control and maintenance to improve flexibility, reduce hardware costs and enhance data accessibility.
• Network Infrastructure Design High-performance wired and wireless network design and deployment including routers, switches, servers, structured cabling, VPNs, access points and secure connectivity infrastructure for businesses.
• Data Analytics & Business Intelligence BI and analytics solutions that transform raw data into business insights, including dashboards, reporting systems, advanced data models and predictive analytics implementations.
• Web Development & Design Modern, mobile-responsive, SEO-friendly website design and development including corporate websites, e-commerce platforms, portfolios and custom web applications.
• IT Training & Education Professional IT training programs in cybersecurity, networking, programming, cloud computing, AI, digital marketing and software tools, delivered to individuals and corporate teams.
• Digital Marketing Services Complete digital marketing services including SEO, social media management, content creation, paid ads, branding and conversion optimization across all digital channels.
• IoT Solutions Smart IoT systems for business connectivity and automation including device integration, real-time monitoring, automation workflows, sensor-based applications and custom IoT dashboards.
• Telecommunications Solutions Communication systems including VoIP setups, PBX systems, call center solutions, video conferencing, enterprise communication lines and secure connectivity infrastructure.
• AI & Machine Learning Services Artificial intelligence services including customized AI models, automation tools, predictive analytics, NLP solutions and machine learning systems to improve accuracy, productivity and business intelligence.
• Blockchain Development Secure, transparent decentralized application development using blockchain technology, including smart contracts, digital wallets and blockchain-powered business solutions.
• Data Center Services Secure server management, backup solutions, storage optimization, high-availability systems, disaster recovery and complete infrastructure support for reliable and scalable data operations.
• Digital Transformation Services Comprehensive digital transformation strategy development to enhance efficiency, streamline operations, adopt innovative technologies and drive sustainable growth across all business functions.
• IT Support Desk & Helpdesk Helpdesk support resolving everyday technical problems including PC issues, network errors, software malfunctions, security concerns and system troubleshooting, delivered through support.tspitco.com with HESK-based ticketing.

Quantifiable outcome

• 98% successful project completion rate
• +4 more outcomes

Named customers1 record

Segments3 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration4 records

AI capability11 records

Feature6 records

Partnerships

Four partnerships are on record, tiered core.

• IBMcoreTechnology or Integration · 1 January 2011Strategic technology partner providing enterprise solutions, likely contributing to TSPITCO's IT infrastructure and consulting services.
• FortinetcoreTechnology or Integration · 1 January 2011Cybersecurity technology partner providing firewall, network security, and endpoint protection solutions integrated into TSPITCO's security portfolio.
• Trend MicrocoreTechnology or Integration · 1 January 2011Cybersecurity partner providing threat detection, endpoint protection, and hybrid cloud security solutions.
• GooglecoreTechnology or Integration · 1 January 2011Google Cloud Partner providing cloud platform services (GCP) integrated into TSPITCO's cloud computing offerings.

Scale indicators8 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• Intertec Systems: Middle East IT services and solutions provider delivering cloud, cybersecurity, managed services, and digital transformation. Comparable to TSPITCO's full-stack ICT services portfolio.
• Moro Hub (du subsidiary): UAE-based provider of cloud, data center, and managed digital services serving enterprises and government. Comparable to TSPITCO's cloud computing, data center, and managed IT services.
• MDS for Computer Systems (MDS-CS): Middle East IT services and solutions provider with presence in Oman, offering software, cloud, networking, managed services, and digital transformation. Closest regional peer to TSPITCO in terms of integrated IT services delivery.
• Injazat (G42 company): UAE-based IT outsourcing, cloud, and managed services provider serving enterprise and government clients. Comparable to TSPITCO's managed IT, cloud, and digital transformation services.
• NXN (formerly Next Generation Network): MENA digital services provider offering digital transformation, smart city, and managed technology services. Comparable to TSPITCO's digital transformation and consulting offerings.
• help AG: Middle East-focused cybersecurity services and solutions provider offering consulting, managed security, and GRC. Comparable to TSPITCO's SIEM/SOC, VAPT, and GRC practice area.
• Evoteq: MENA digital transformation and IT services firm offering AI, cloud, IoT, and platforms to enterprise and government clients. Strongly comparable to TSPITCO's IT consulting and emerging tech services.

Broad incumbents

• Gulf Business Machines (GBM): Largest IBM partner in the GCC, offering enterprise IT services, cloud, cybersecurity, and managed services across the region. Directly comparable in service portfolio to TSPITCO but at much larger scale and broader geographic reach.
• du (Emirates Integrated Telecommunications): UAE telecom with significant enterprise ICT, cloud, and cybersecurity portfolio through its e& enterprise arm. Comparable to TSPITCO at the enterprise connectivity and managed services intersection.
• Ooredoo Oman: Major Omani telecom operator offering ICT, cloud, cybersecurity, and managed services to enterprise clients. Operates in the same Oman market as TSPITCO with broader telecom-rooted capabilities.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks5 records

Key highlights5 records

Customer concentration

• LinkedInlinkedin.com/company/tspitco

Revenue estimate

Valuation estimate

Number of profiles

Profiles8 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Technical Solutions Point for ICT