Veilig Thuis Zuid-Limburg

What Veilig Thuis Zuid-Limburg does

Veilig Thuis Zuid-Limburg is the legally mandated regional advice and reporting center for domestic violence and child abuse serving the South Limburg region of the Netherlands, operating under the GGD Zuid Limburg (Municipal Health Service South Limburg) public health framework. Founded in 2015, the non-profit organization provides a single front door for confidential advice, mandatory professional reporting, case investigation, and referral into specialized care services across a broad violence taxonomy that includes child abuse, elder abuse, (ex-)partner violence, stalking, complex divorce, honour-related violence, forced marriage, female genital mutilation, human trafficking and youth prostitution, and sexual violence. The organization serves two principal segments: individuals and families directly affected by violence, and professionals in healthcare, education, social services, youth care, and the justice sector who are bound by the statutory five-step Reporting Code (Meldcode). Multilingual support (Dutch, English, Arabic) and a designated human-trafficking hotline reflect the demographic and statutory scope of the mandate.

The core service architecture combines a 24/7 toll-free telephone hotline (0800-2000), a web chat service during business hours, an online professional reporting portal backed by a web-based client tracking system, in-person consultations including house visits, and a "radar" monitoring function that combines warning signals across cases over time. Auxiliary products include the mandatory Meldcode framework, the KNMG medical reporting code, the CareFree mobile app for youth, and structured referral pathways to national specialist centers (Centrum Seksueel Geweld, Xonar, Fier, CoMensha, LKHA). Marketing and outreach rely on the multilingual website (veiligthuiszl.nl), downloadable factsheets and signal cards, and bi-annual professional informational afternoons rather than paid acquisition.

The business model is entirely government-funded: all services are provided free of charge to end users, with no commercial pricing or revenue streams. Operating under a regional statutory franchise allocated by Dutch law, the organization has 36 employees, no disclosed external investors, no funding rounds, and no M&A activity. Growth, if any, is driven by regulatory mandate expansion (e.g., human-trafficking hotline designation), professional-segment deepening, and multilingual accessibility rather than commercial market development.

Name

Veilig Thuis Zuid-Limburg

Legal name

Veilig Thuis Zuid-Limburg

Website

https://veiligthuiszl.nl

Company type

Private

Operating status

Operating

Headcount range

11–50 employees

Short description

Veilig Thuis Zuid-Limburg is the Dutch government-mandated regional advice and reporting center for domestic violence and child abuse in South Limburg, providing 24/7 hotline, professional reporting portal, chat, and case investigation services free of charge to residents and statutory referrers.

Ownership category

akta.pro rank

Product category

Domestic Violence Social Services

NAICS

Individual and Family Services (6241), Child and Youth Services (62411), Other Individual and Family Services (624190)

SIC

Services-Social Services (8300)

akta.pro primary industry

Domestic Violence & Abuse Support Services (BPAGAEAD)

akta.pro secondary industries

Child Protection & Child Rights (BPAGABAG), Child Rights & Protection (BPADAGAG), Protection Services (GBV, Child Protection, Safeguarding) (BPADAHAF), Protection Services (GBV, Child Protection, Legal Aid) (BPADADAH)

Keywords

• Domestic violence services
• Child abuse prevention
• Social services advice
• Violence reporting center
• Crisis intervention support

Headquarters

HQ city

South Limburg

HQ country

Netherlands

HQ region

Europe

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. Public Government Funding: As a government-funded public organization under GGD Zuid Limburg, Veilig Thuis Zuid-Limburg operates entirely on public funding. All services including the 24/7 hotline, advice, investigations, and referrals are provided free of charge to all citizens.

Go-to-market motion1 record

Distribution channels4 records

Marketing channels3 records

Core offering

Veilig Thuis Zuid-Limburg is the regional advice and reporting center for domestic violence and child abuse in South Limburg, Netherlands. It operates a 24/7 toll-free hotline (0800-2000), an online reporting portal for professionals, a web chat service, and provides investigation, advice, and referrals to care services for victims and witnesses of domestic violence, child abuse, honour-related violence, human trafficking, sexual violence, stalking, and elder abuse.

Product overview

Veilig Thuis Zuid-Limburg is a Dutch government social services organization providing a unified platform for reporting, advising, and investigating domestic violence and child abuse cases. The core offering consists of a 24/7 hotline service (0800-2000), an online reporting portal for professionals, and a chat service, all supported by a client tracking system and radar function for monitoring cases over time. Additional services include the Meldcode framework, KNMG Medical Reporting Code, a CareFree mobile app for youth, and a dedicated human trafficking hotline. The organization functions as an advice center, reporting point, and research/investigation body, connecting victims and professionals to appropriate care services across South Limburg.

Differentiator

Problem solved

Functional benefit

Products and services

• 24/7 Domestic Violence Hotline (0800-2000) A free 24-hour, 7-day-a-week toll-free telephone hotline providing confidential advice, counseling, and intake for reporting domestic violence and child abuse. Staff provide counseling, investigate cases, and refer to appropriate care services. Accessible to all residents of South Limburg.
• Online Reporting Portal for Professionals A secure web-based portal where mandated professionals (healthcare workers, educators, social workers, youth care, justice sector) can submit confidential reports about suspected domestic violence or child abuse, integrated with the organization's client tracking system.
• Online Chat Service Real-time web-based chat service available Monday to Friday until 5pm for individuals and youth seeking advice and support regarding domestic violence situations.
• CareFree Mobile App A free mobile application for youth providing information about child abuse and access to anonymous help resources for themselves or others. Available on iOS and Android platforms.
• Human Trafficking Hotline A specialized hotline designated for the South Limburg region providing advice and handling reports related to human trafficking, youth prostitution, and loverboy situations.

Quantifiable outcome

• Confidential advice available 24/7 via 0800-2000
• +1 more outcomes

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature2 records

Partnerships

Ten partnerships are on record, tiered core and minor.

• Police (Politie)coreStrategic or Co-development PartnerCollaboration on domestic violence cases including stalking incidents. Police involvement in joint investigations and safety interventions. Working relationship for reporting and case coordination.
• Municipalities (Gemeenten)coreStrategic or Co-development PartnerCollaboration with local municipalities including Youth and WMO teams for coordinated support and intervention in domestic violence cases.
• Sexual Violence Centre Limburg (Centrum Seksueel Geweld)coreStrategic or Co-development PartnerReferral and collaboration partner for sexual violence cases, providing specialized support services for victims.
• Crisis Aid Youth (Xonar)coreStrategic or Co-development PartnerCollaboration for crisis situations involving youth, providing emergency youth assistance and support services.
• Fier (Expertise Center)minorStrategic or Co-development PartnerSpecialized center for human trafficking and loverboy cases, offering advice and initial support for parents and professionals.
• CoMensha (National Coordination Centre against Human Trafficking)minorStrategic or Co-development PartnerNational coordination center for combating exploitation of minors, providing advice and reporting for human trafficking cases.
• LKHA (Landelijk Knooppunt Huwelijksdwang en Achterlating)minorStrategic or Co-development PartnerNational point of contact for forced marriages and abandonment, helping victims abroad return to the Netherlands.
• GGD Zuid Limburg (Municipal Health Service)coreStrategic or Co-development PartnerParent organization providing organizational oversight and support for Veilig Thuis Zuid-Limburg operations.
• Schools and Educational InstitutionsminorStrategic or Co-development PartnerCollaboration with schools for early identification and intervention in domestic violence and child abuse cases.
• Justice SystemminorStrategic or Co-development PartnerCollaboration with judicial authorities for legal proceedings related to domestic violence cases and child protection.

Scale indicators2 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Veilig Thuis Rotterdam-Rijnmond: Regional Veilig Thuis franchise for the Rotterdam-Rijnmond safety region, executing the same legal mandate around domestic violence and child abuse reporting and triage. Directly comparable service model and funding base.
• Veilig Thuis Utrecht: Regional Veilig Thuis franchise covering the Utrecht safety region with the same mandated reporting, advice, and investigation services. Identical legal framework, comparable scale and target population.
• Veilig Thuis Noord-Brabant: Regional Veilig Thuis franchise covering North Brabant under the same Dutch Wet meldcode mandate. Operates the identical advice/reporting/investigation model for domestic violence and child abuse, making it the closest direct peer in terms of legal remit, service mix, and funding structure.
• Veilig Thuis Gelderland-Midden: Regional Veilig Thuis franchise in Gelderland-Midden providing mandated advice and reporting services for domestic violence and child abuse. Same statutory remit, same hotline-and-investigation model, same public funding structure.
• Veilig Thuis Amsterdam-Amstelland: Regional Veilig Thuis franchise for the Amsterdam-Amstelland safety region, delivering the same mandated advice, reporting, and investigation services. Comparable as a same-model regional counterpart operating under the national Veilig Thuis framework.

Broad incumbents

• GGD Zuid Limburg: Parent Municipal Health Service for South Limburg under which Veilig Thuis Zuid-Limburg operates. Comparable as the broader public-health umbrella organization delivering a wider portfolio (infectious disease, youth health, environmental health) while housing the domestic-violence mandate.
• Moviera: Larger Dutch organization providing shelter, advice, and support for domestic violence and human trafficking across multiple regions. Comparable as an established incumbent in the same domestic-violence service category with broader geographic reach.

Emerging players

• Centrum Seksueel Geweld Limburg: Specialized regional center for sexual violence that is a referral partner of Veilig Thuis Zuid-Limburg. Comparable as an adjacent Dutch social services provider addressing an overlapping violence category with similar confidential-advice and care-coordination model.
• Fier: Dutch expertise center specializing in human trafficking, loverboy cases, and shelter services, listed as a referral partner of Veilig Thuis Zuid-Limburg. Comparable in providing specialized support for victimized populations with case-coordination overlap.

Others

• Veilig Thuis Groningen:

Market position

Strengths4 records

Weaknesses5 records

Competitive moat3 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/veilig-thuis-zuid-limburg

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

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M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Veilig Thuis Zuid-Limburg