VIAJES PALMASUR SL

What VIAJES PALMASUR SL does

VIAJES PALMASUR SL is a six-employee travel agency headquartered in Córdoba, Spain, operating a physical PANGEA The Travel Store franchise at Av. de Manolete, 21 as part of the Viajes de Autor S.L. network — Spain's largest premium-travel retail platform with 27 store locations and 150+ specialist advisors nationwide.

The company sells bespoke, tailor-made international travel packages: flights, hotels, car rentals, and destination experiences. Its technology stack is delivered through the PANGEA platform: a unified website (www.pangea.es) with real-time pricing and availability, native iOS and Android mobile applications for booking, travel-document management, and chat support, an OCR-based identity-document verification system processed within the EU, and a CRM backbone supporting personalized advisor relationships. The customer journey starts with a no-commitment free quote and can be closed in-store, by phone, via WhatsApp Business, or through the website/app, with installment financing (12-month 0% interest) offered on bookings above €1,000.

VIAJES PALMASUR SL generates revenue on a transaction-fee basis: commissions on packaged travel sales, bespoke-design advisory fees embedded in trip price, MICE (meetings, incentives, conventions, exhibitions) professional services, and ancillary revenue from gift cards and premium partner offerings. Pricing is quote-based with a best-price guarantee. The go-to-market relies on personalized advisor-led consultations in Córdoba and via the network, supported by content marketing (blog, newsletters), paid acquisition (Google, Bing, Meta), social media, and in-store cultural events. The primary customer segments are individual leisure travelers, couples and honeymooners, and small/mid-market corporate clients seeking differentiated, expert-designed travel experiences.

Name

VIAJES PALMASUR SL

Website

https://viajespalmasur.com

Company type

Private

Operating status

Operating

Headcount range

1–10 employees

Short description

VIAJES PALMASUR SL is a six-employee Córdoba-based travel agency operating a PANGEA The Travel Store franchise, designing bespoke international travel experiences for individual and small-business customers through in-store advisory and digital booking channels.

Ownership category

akta.pro rank

Product category

Travel Agency Services

NAICS

Travel Agencies (561510), Tour Operators (561520)

SIC

Services-Amusement & Recreation Services (7900)

akta.pro primary industry

Group & Small-Group Custom Itinerary Planning (THAKAOAF)

akta.pro secondary industry

Luxury Travel Agencies (THAKAFAA)

Keywords

• Bespoke travel agency
• Custom travel packages
• Travel advisory services
• MICE event organization
• Honeymoon travel planning

Headquarters

HQ city

Madrid

HQ country

Spain

HQ region

Europe

Offices27 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure

Revenue model

1. Travel Package Sales: Commission-based revenue from selling packaged travel services including flights, accommodation, car rentals, and destination experiences. Revenue is generated through transaction fees and service margins on travel bookings.
2. Bespoke Travel Design: Custom-designed trips tailored to individual preferences, generating revenue from the full service package price with embedded advisory and planning fees.
3. Installment Payment Financing: For bookings over €1,000 with departure 30+ days away, customers can pay in installments (30% deposit, 70% balance 15 days before departure). No interest for 12 months. Revenue derived from accelerated booking conversion and financing service.
4. MICE Services: Meetings, incentives, conventions, and exhibitions organization for corporate clients. ISO 9001:2015 certified service area.
5. Travel Gift Cards: Gift cards sold for travel bookings, driving prepaid revenue.

Pricing tiers

Go-to-market motion3 records

Distribution channels5 records

Marketing channels9 records

Core offering

VIAJES PALMASUR SL operates the PANGEA travel store in Córdoba, Spain, selling bespoke/custom-made international travel packages designed personally by expert travel advisors. Customers access the service via the physical Córdoba store, phone (910 837 976), WhatsApp, video call, or the PANGEA website and mobile app, receiving a free non-binding quote before booking. The offering covers flights, accommodation, car rentals, destination experiences, honeymoons, adventure and cultural trips worldwide, plus a corporate MICE line for meetings, incentives, conventions, and exhibitions.

Product overview

PANGEA The Travel Store is a Spanish travel agency operated by Viajes de Autor S.L. offering custom/made-to-measure travel planning services. The core product is personalized travel consultation with expert advisors covering worldwide destinations. Additional offerings include gift cards, a premium partner network, outlet deals, honeymoon packages, MICE services for business events, and physical travel stores across Spain hosting cultural events and private bookings.

Differentiator

Problem solved

Functional benefit

Products and services

• PANGEA Córdoba — Bespoke Travel Agency Service
• PANGEA Gift Card
• PANGEA Premium Honeymoon Trips
• MICE Services (Meetings, Incentives, Conventions, Exhibitions)

Quantifiable outcome

• 150+ expert travel advisors
• +1 more outcomes

Named customers9 records

Segments3 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Partnerships

Six partnerships are on record, tiered core and minor.

• EntreculturascoreStrategic or Co-development PartnerPANGEA collaborates with Entreculturas, a Spanish NGO that supports refugees and asylum seekers in South Africa through health, education, legal aid, school materials, transportation, and vocational training for women. PANGEA offers solidarity trips to Sierra Leone and supports this initiative as part of its RSC (corporate social responsibility) program.
• Fundación Colabora BirmaniacoreStrategic or Co-development PartnerPANGEA partners with Fundación Colabora Birmania, a Spanish NGO working on the Thai border to improve living conditions for displaced Burmese children through educational projects in schools and orphanages. PANGEA incorporates this initiative into Thailand travel offerings.
• SamsoniteminorGTM or Marketing PartnerCollaborator brand featured in PANGEA Madrid store. Samsonite luggage available for purchase as complementary travel accessory.
• Lonely PlanetminorGTM or Marketing PartnerCollaborator brand featured in PANGEA Madrid store. Travel guidebooks available as complementary resource.
• FotoprixminorGTM or Marketing PartnerCollaborator brand featured in PANGEA Madrid store. Photo products and services available as complementary offering.
• Cámara de Comercio de ValenciaminorStrategic or Co-development PartnerValencia Chamber of Commerce partnered with PANGEA through the Tourism Competitiveness Program, supporting digital reservation management system investment co-funded by the European Regional Development Fund.

Scale indicators3 records

Recent moves6 records

Expansion highlights6 records

Broad incumbents

• eDreams ODIGEO: One of Europe's largest OTAs, headquartered in Spain (Barcelona area). Comparable as a Spain-based online travel seller competing in the same consumer segment for travel bookings.
• Viajes El Corte Inglés: Spain's largest traditional travel agency network, part of El Corte Inglés department store group. Comparable as a multi-store Spanish travel agency with domestic physical presence and full travel services.
• Viajes de Autor S.L. (PANGEA The Travel Store): Parent network operating 27 stores across Spain with 150+ expert advisors, full bespoke travel, MICE, and DMC services. Directly comparable as the brand operator whose infrastructure the Córdoba franchise leverages.

Others

• Travelzoo: Global travel deals publisher with operations in Spain. Comparable as an adjacent travel inspiration and deal-discovery player in the same consumer market.
• Lonely Planet: Global travel content and guidebook publisher that is a PANGEA network partner (featured in Madrid store). Comparable as an adjacent travel content brand rather than a direct competitor.
• Samsonite: Global luggage brand featured as a PANGEA Madrid store collaborator. Comparable as an adjacent travel accessory partner within the same retail ecosystem.

Direct peers

• Barceló Viajes: Spanish travel agency chain (part of Barceló Group) with physical storefronts offering package and bespoke travel. Comparable as a multi-location Spanish travel retailer targeting Spanish consumers.
• Viajes Iberia: Spanish travel agency with retail storefronts offering personalized and group travel services. Comparable as a Spain-based multi-channel travel retailer.
• Viajes Halcón (Ávoris Travel): Spanish travel agency network owned by Barceló/Ávoris with extensive retail footprint. Comparable as a national Spanish travel agency providing custom and package travel via physical stores.

Emerging players

• Logitravel: Spanish online travel agency specializing in package holidays with strong B2B and B2C channels. Comparable as a Spain-focused OTA selling custom package travel, though primarily digital.

Market position

Strengths4 records

Weaknesses5 records

Competitive moat5 records

Key risks5 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/viajes-palmasur-sl

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about VIAJES PALMASUR SL