The Impact Department

Name

The Impact Department

Legal name

NLvoorelkaar / The Impact Department

Website

https://theimpactdept.com

Company type

Private

Founded year

2011

Operating status

Operating

Headcount range

11–50 employees

Ownership category

akta.pro rank

Product category

Volunteer Management Software

NAICS

Administration of Housing Programs, Urban Planning, and Community Development (925), Religious, Grantmaking, Civic, Professional, and Similar Organizations (813), Civic and Social Organizations (813410)

SIC

Services-Prepackaged Software (7372), Services-Social Services (8300), Services-Computer Programming, Data Processing, Etc. (7370)

akta.pro primary industry

State/Provincial Human Services & Benefits Administration (Welfare, Disability, Child & Family) (BPAIABAI)

Keywords

• Volunteer matching platform
• Corporate volunteering software
• Social impact SaaS
• White-label volunteer platform
• Impact measurement dashboard

Headquarters

HQ city

Breda

HQ country

Netherlands

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Marketing or Sales, Operations

Revenue model

1. SaaS Platform Subscriptions: The company generates revenue through SaaS platform subscriptions paid by municipalities and corporate partners. Over 100+ satisfied partners (municipalities and corporates) fund the platforms, enabling free access for volunteer participants. Pricing is customized based on components chosen.
2. Implementation & Activation Services: Additional revenue streams include implementation support, training, activation campaigns, and ongoing advisory services. Partners receive dedicated contact persons and comprehensive onboarding.
3. Impact Measurement & Reporting: Impact analysis and reporting services including scientific impact research, satisfaction surveys, and data-driven insights.

Pricing tiers

Go-to-market motion3 records

Distribution channels4 records

Marketing channels8 records

Core offering

The Impact Department provides an all-in-one SaaS impact platform that organizations can use to organize, activate, and measure volunteering and social impact. Its core deliverable is a customizable white-label platform (with mobile app, API, and widgets) deployed for municipalities, welfare organizations, and companies, bundled with smart volunteer matching algorithms, ready-to-run activation campaigns, real-time impact dashboards, and implementation/activation services. The flagship NLvoorelkaar.nl platform serves as the European anchor connecting all partner platforms.

Product overview

The Impact Department operates a platform ecosystem centered around NLvoorelkaar.nl (the largest volunteer platform in Europe) and over 90 white-label impact platforms deployed for municipalities, volunteer organizations, and corporations. The core offering consists of customizable SaaS platforms with features including smart matching algorithms, activation campaigns, and impact reporting dashboards. Additional products include specialized sub-brands like Zorgzaam010 (Rotterdam) and VrijwilligersTilburg, content resources like the annual Trends in Volunteering e-book series (co-published with Erasmus University), and assessment tools like the Untapped Potential Checker. The company also provides implementation support, ambassador network development, and screening services as part of their comprehensive service offering.

Differentiator

Problem solved

Functional benefit

Brands

• Zorgzaam010: Municipality of Rotterdam's online volunteer platform matching residents for volunteer work, burenhulp, and community activities.
• 365 voor elkaar

Products and services

• NLvoorelkaar.nl The flagship free volunteer matching platform operated by The Impact Department, connecting individuals seeking help with volunteers and charitable organizations. Described as the largest volunteer platform in Europe, with over 200,000 volunteers and 2+ million annual visits. Functions as the anchor ecosystem that all white-label partner platforms connect into.
• White-label Impact Platform A customizable SaaS platform product sold as a white-label subscription to municipalities, welfare organizations, and corporations. Includes full branding options, mobile app, API and widget integrations, smart matching, activation campaign tooling, real-time impact dashboards, screening/monitoring, helpdesk support, and connection to the NLvoorelkaar.nl ecosystem.
• Corporate Impact Hub A branded impact platform deployment configured specifically for corporate clients to run employee volunteering, CSR, and ESG programs. Includes API integrations with HR systems, year-round activation capabilities (e.g., 365-day framework), and impact measurement/reporting tailored for corporate ESG/CSRD reporting needs.

Quantifiable outcome

• 17.5+ million hours of social impact generated
• +6 more outcomes

Named customers12 records

Segments4 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration3 records

AI capability4 records

Feature8 records

Partnerships

Eight partnerships are on record, tiered minor and core.

• NLgroeitminorStrategic or Co-development Partner · 1 January 2025NLgroeit nominated Jeroen de Punder (CEO) and The Impact Department for the Changemaker Award 2025, recognizing the company's role as a changemaker in the social enterprise space.
• Erasmus Universiteit RotterdamcoreStrategic or Co-development PartnerOngoing research partnership with Prof. dr. Lucas Meijs from Rotterdam School of Management. Collaboration on annual volunteer trends e-book (12th edition) and scientific impact research. 300,000 volunteers surveyed for trend analysis.
• Prof. dr. Lucas MeijscoreStrategic or Co-development PartnerScientific advisor and co-author of annual volunteering trends research. Provides academic rigor to The Impact Department's data-driven approach and impact measurement methodology.
• 80+ Co-creation PartnerscoreStrategic or Co-development PartnerOver 80 partners have co-developed The Impact Department's platform since 2011, contributing to product development, campaign design, data dashboards, and community building initiatives.
• YoungCapitalcoreTechnology or IntegrationAPI integration partnership where YoungCapital candidates are matched with volunteer opportunities through The Impact Department's platform. Custom branded impact hub in YoungCapital look & feel.
• NLvoorelkaar.nl NetworkcoreStrategic or Co-development PartnerNetwork of 90+ impact platforms connected through NLvoorelkaar.nl, enabling shared infrastructure, volunteer pools, and best practices across the European volunteer ecosystem.
• de VolksbankcoreGTM or Marketing PartnerMulti-brand partnership covering SNS, ASN Bank, RegioBank, and BLG Wonen. Included TV campaign, branded platforms, and employee volunteering programs. Campaign won SponsorRing Award 2023.
• Social Enterprise NLminorStrategic or Co-development PartnerThe Impact Department is affiliated with Social Enterprise NL, the Dutch network for social enterprises, providing legitimacy and peer connections in the social enterprise ecosystem.

Scale indicators12 records

Recent moves6 records

Expansion highlights6 records

Broad incumbents

• Benevity: Largest North American corporate CSR, employee volunteering, and grantmaking platform serving global enterprises. Comparable because it sells SaaS for organizing and measuring employee volunteering and social impact to corporations — the same buyer use case The Impact Department addresses via its 'Bedrijven' impact hub.
• Salesforce.org Nonprofit Cloud: Enterprise CRM and program management suite for nonprofits and social impact organizations, often used by large volunteer-involving organizations. Comparable as a broad incumbent platform that competes for technology budgets at larger nonprofit and municipal social service organizations.
• Points of Light: Global nonprofit focused on volunteer service mobilization, with a digital volunteer engagement platform and enterprise programs. Comparable as an incumbent in the volunteer ecosystem space, operating at a much larger scale than The Impact Department but in the same category of organizing volunteer infrastructure.
• Bonterra (formerly CyberGrants / Substantial): SaaS suite for corporate social responsibility, grants management, and employee giving/volunteering. Comparable because it sells enterprise CSR software including volunteering modules that compete for the same corporate CSR/ESG budgets The Impact Department targets with its impact hubs.

Direct peers

• Millie: Volunteer management platform purpose-built for nonprofits and volunteer centers to recruit, manage, and engage volunteers. Directly comparable as a volunteer management SaaS targeting nonprofit and volunteer infrastructure organizations — the same segment The Impact Department serves via its Vrijwilligerspunt & welzijn solution.
• Goodera: Corporate volunteering and impact measurement platform operating globally with strong employee engagement and CSR reporting modules. Highly comparable as a SaaS provider targeting corporate CSR/ESG programs with volunteer matching and impact dashboards — directly overlapping with The Impact Department's corporate segment.
• VolunteerMatch: Long-standing US volunteer matching platform connecting volunteers with nonprofit opportunities. Comparable because it operates a large-scale volunteer matching network (similar role to NLvoorelkaar.nl) and supplies technology to volunteer centers and nonprofits — a direct functional peer in volunteer mobilization.

Emerging players

• Deed: Corporate impact and employee giving platform focused on streamlined donation and volunteering workflows. Comparable as a SaaS platform helping corporates operationalize employee volunteering and CSR programs, overlapping with The Impact Department's corporate impact hub offering.
• Givinga: Corporate giving and employee engagement platform enabling charitable donations, volunteering, and impact tracking via branded portals. Comparable in the employee volunteering / CSR measurement category, though more emerging and US-focused, providing a useful scale benchmark.

Regional players

• iVolunteer: Volunteer matching and corporate CSR platform prominent in India. Comparable as a regional volunteer ecosystem operator with similar SaaS-enabled matching and corporate engagement functionality — useful peer for understanding international replication playbooks.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/theimpactdepartment

Compliance6 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Subsidiaries3 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about The Impact Department