Walter Hill Plumbing, Inc.

What Walter Hill Plumbing, Inc. does

Walter Hill Plumbing, Inc. is a privately held residential plumbing subcontractor headquartered in Murfreesboro, Tennessee, operating since 1985 with a 17-person team. The company serves Middle Tennessee across 20+ cities, including Murfreesboro, Smyrna, Nashville, Franklin, Brentwood, Lebanon, Mt. Juliet, Spring Hill, and Columbia, covering Rutherford, Wilson, Davidson, Williamson, Robertson, Cannon, and Maury counties. Its primary customer acquisition channel is builder partnerships, where it provides plumbing installation for new construction homes, then captures follow-on warranty service revenue from the resulting homeowners during their first year of occupancy (extended to three years for Ole South Properties homes).

The company's product set comprises three interconnected service lines: (1) new construction plumbing installation for residential builders across Middle Tennessee, (2) warranty plumbing service for homeowners of homes originally plumbed by the company, delivered through a website portal and phone-based intake, and (3) 24/7 after-hours emergency service for plumbing emergencies such as main water line breaks, sewage leaks, and loss of hot water. The operational model uses a fleet of orange Chevy 2500 trucks and vans, stocked for single-visit repairs, with licensed, insured, and background-checked technicians serving as the primary customer-facing asset. The orange trucks function as a continuous local brand presence throughout Middle Tennessee neighborhoods.

The business model is sales-led and primarily one-time revenue per new construction home plumbed, supplemented by recurring warranty service calls and premium-rate emergency work. End customers are individual homeowners of new construction residences; the contracting parties are regional homebuilders. The company holds state plumbing licenses, full liability and workers' compensation insurance, BBB Accreditation, and EPA Certification. Pricing is quote-based and not publicly disclosed. There is no disclosed external funding, parent company, subsidiaries, or acquisition history. The company is reported to have plumbed thousands of homes cumulatively over its operating history.

Name

Walter Hill Plumbing, Inc.

Legal name

Walter Hill Plumbing, Inc.

Website

https://walterhillplumbing.com

Company type

Private

Founded year

1985

Operating status

Operating

Headcount range

11–50 employees

Short description

Walter Hill Plumbing is a 17-person, privately held residential plumbing subcontractor in Murfreesboro, Tennessee, providing new construction plumbing, warranty service, and 24/7 emergency plumbing to homebuilders and homeowners across 20+ Middle Tennessee cities since 1985.

Ownership category

akta.pro rank

Product category

Residential Plumbing Services

NAICS

Plumbing, Heating, and Air-Conditioning Contractors (23822)

SIC

Construction - Special Trade Contractors (1700)

akta.pro industry

PRIMARYHSAOAAAB

Pipe Installation, Repair & Repiping

Home & Personal Services/Plumbing, Electrical & HVAC Services/Plumbing Installation & Repair

SECONDARYIMAFALAC

Plumbing & Pipefitting Contracting

Industrials, Manufacturing & Construction/Construction & Civil Engineering/Specialty Trade Contractors (MEP, HVAC, Plumbing, Electrical)

SECONDARYIMAIABAB

Plumbing Installation, Service & Repair

Industrials, Manufacturing & Construction/Industrial Services & Facility Operations/Building Maintenance & Repair (MEP/HVAC/Plumbing/Electrical)

Keywords

• Residential plumbing services
• New construction plumbing
• Plumbing warranty service
• Emergency plumbing repair
• Plumbing subcontractor

Headquarters

HQ city

Murfreesboro

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Supply Chain, Marketing or Sales, Others

Revenue model

1. New Construction Plumbing: Plumbing installation for new residential construction homes across Middle Tennessee. Revenue is earned through builder contracts as a plumbing subcontractor.
2. Warranty Service: Warranty plumbing service for homeowners during their first year (or 3 years for Ole South Properties) of occupancy of new construction homes originally plumbed by Walter Hill Plumbing. Revenue generated through service calls covered under builder warranty.
3. After-Hours Emergency Service: 24/7 emergency plumbing service for main water line breaks, sewage leaks, and no hot water situations. Available for plumbing emergencies only outside standard business hours.

Go-to-market motion1 record

Distribution channels3 records

Marketing channels3 records

Core offering

Walter Hill Plumbing is a residential plumbing service provider that installs plumbing for new construction homes as a subcontractor for regional builders, and serves as the warranty service provider for those homeowners during their first year of occupancy (extended to 3 years for Ole South Properties homes). The company also operates a 24/7 after-hours emergency plumbing line for urgent issues such as main water line breaks, sewage leaks, and loss of hot water, with service delivered through a fleet of stocked orange Chevy 2500 trucks capable of single-visit repairs.

Product overview

Walter Hill Plumbing, Inc. is a plumbing service company offering two interconnected service lines: new construction plumbing installation for residential builders and post-construction warranty service for homeowners. The company's primary product is its Warranty Plumbing Services, which provides repair coverage for new homes plumbed during construction. As a complement, they offer 24/7 Emergency Plumbing Service for urgent situations. The business model connects builders (who contract for new installations) with homeowners (who receive warranty coverage and service requests through an online registration portal).

Differentiator

Problem solved

Functional benefit

Products and services

• New Construction Plumbing Plumbing installation services for new residential construction homes across Middle Tennessee, served as a subcontractor for regional builders such as Ole South Properties. Includes the full plumbing rough-in and trim-out for new single-family homes.
• Warranty Plumbing Services Plumbing repair and service coverage for homeowners during their first year of occupancy of new construction homes plumbed by Walter Hill Plumbing, with an extended 3-year warranty for Ole South Properties homes. Includes on-site diagnostic visits and warranty-covered defect repairs submitted through online registration and service request portal.
• 24/7 Emergency Plumbing Service Round-the-clock emergency plumbing response for urgent plumbing situations including main water line breaks, sewage leaks, and no hot water. Operating hours are outside standard business hours (Mon-Fri 8:00 AM - 4:00 PM) and accessed through a dedicated 24/7 emergency phone line.

Quantifiable outcome

• Most repairs completed in a single visit due to fully stocked fleet vehicles

Named customers1 record

Segments1 record

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Scale indicators3 records

Recent moves5 records

Expansion highlights4 records

Others

• HomeServe USA: HomeServe partners with utility companies and home warranty providers to offer plumbing and home repair service plans. While not a direct plumber, it is comparable because it represents the homeowner subscription and warranty model that connects new-construction homeowners to plumbing service providers like Walter Hill Plumbing.

Broad incumbents

• Mr. Rooter Plumbing: Mr. Rooter is a national plumbing franchise with residential service, repair, and installation offerings. It overlaps with Walter Hill Plumbing's general residential service and emergency positioning, but operates through a franchise model across many U.S. markets rather than a single regional territory.
• Roto-Rooter: Roto-Rooter is the largest U.S. plumbing and drain service franchise. It is comparable to Walter Hill Plumbing as a residential plumbing service provider, though it operates nationally and covers a broader set of drain, sewer, and emergency services rather than focusing on new construction and warranty work.
• ARS / Rescue Rooter: ARS (parent of Rescue Rooter) is a national residential services platform covering plumbing, HVAC, and drain cleaning. It is comparable to Walter Hill Plumbing as a residential plumbing service provider, but operates at much larger scale with private equity backing.
• Benjamin Franklin Plumbing: Benjamin Franklin Plumbing is a national residential plumbing franchise focused on punctual, on-time service and repair. It is comparable to Walter Hill Plumbing in that it serves homeowners with plumbing repair and emergency needs, but unlike Walter Hill it does not specialize in new construction plumbing and warranty work.
• 1-800-Plumber + Air: 1-800-Plumber + Air is a national residential plumbing franchise offering service, repair, and installation. It overlaps with Walter Hill Plumbing's general residential plumbing service offering, though it operates through franchisees across multiple geographies rather than a single regional concentration.

Regional players

• Lee Company: Lee Company is a large mechanical contractor and home services provider based in Middle Tennessee, offering plumbing, HVAC, and electrical services. It directly competes with Walter Hill Plumbing across the same regional service area and target customer base, though it operates at much larger scale and broader service breadth.
• Hiller Plumbing, Heating, Cooling & Electrical: Hiller is a Tennessee-based residential plumbing, HVAC, and electrical services provider serving Nashville and surrounding markets. It is highly comparable to Walter Hill Plumbing in regional footprint and service offerings, competing for both residential service calls and new construction referrals.
• Michael's Plumbing Service: Michael's Plumbing Service is a regional residential plumbing company serving Middle Tennessee. It is a direct peer to Walter Hill Plumbing in terms of service offerings and geographic market, and represents the type of local competition that the company faces in homeowners and small builder accounts.

Direct peers

• Ole South Properties: Ole South Properties is the largest homebuilder in Middle Tennessee and a named customer of Walter Hill Plumbing (with extended 3-year warranty coverage). It is comparable as a tightly coupled channel partner that drives the majority of Walter Hill's new construction plumbing and warranty volume.

Market position

Strengths4 records

Weaknesses5 records

Competitive moat3 records

Key risks5 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/walter-hill-plumbing-inc.

Compliance5 records

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Walter Hill Plumbing, Inc.