Washington County Central Dispatch 911

What Washington County Central Dispatch 911 does

Washington County Central Dispatch 911 is a county-level emergency dispatch center that operates as a Public Safety Answering Point (PSAP) for Washington County. Its core function is to receive and triage 911 calls, then coordinate the dispatch of police, fire, and emergency medical services to incidents within its designated jurisdiction. The organization maintains a public-facing website (wccd911.org) and a Facebook page (facebook.com/wcema911) for community outreach and public information, but the source data does not disclose specific technology infrastructure, CAD systems, call-handling platforms, radio networks, or operational protocols.

The organization is staffed by 12 employees, consistent with a small-to-mid-sized county PSAP handling local emergency call volume. As a government public-safety entity, it is funded through county government appropriations rather than commercial revenue. The source data provides no information on annual operating budget, per-call cost, inter-agency service-level agreements, governance structure, or funding sources. No pricing model, customer list, partnership, or vendor relationship is disclosed.

The entity has no documented commercial products, no disclosed AI or advanced technology capabilities, no disclosed management team, no funding rounds (as a public entity, it would not raise private capital), no M&A activity, and no recent strategic actions beyond routine public communications. Investment-grade analysis is constrained by the absence of first-party operational, financial, or strategic disclosures; the entity does not fit a conventional PE/VC/M&A thesis framework.

Name

Washington County Central Dispatch 911

Website

https://wccd911.org

Company type

Private

Headcount range

11–50 employees

Short description

Washington County Central Dispatch 911 is a county-level Public Safety Answering Point serving Washington County, with 12 employees receiving 911 calls and dispatching police, fire, and EMS. Operates under county government authority with no commercial revenue model.

Ownership category

akta.pro rank

Product category

Emergency Dispatch Services

NAICS

Police Protection (922120), Ambulance Services (62191)

SIC

Communications Services, Nec (4899)

akta.pro primary industry

Emergency Communications & Dispatch (911/112/999, PSAP) (BPAIAGAD)

Keywords

• Emergency dispatch services
• Public safety communications
• 911 call handling
• First responder dispatch
• PSAP operations

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Infrastructure

Core offering

Washington County Central Dispatch 911 is the designated Public Safety Answering Point (PSAP) for Washington County, providing 24-hour emergency call intake and first-responder dispatch (police, fire, and EMS). The center's core function is receiving 911 calls, triaging the nature of incidents, and coordinating the dispatch of appropriate emergency resources within the county.

Differentiator

Problem solved

Functional benefit

Products and services

• 911 Call Intake and Emergency Dispatch 24-hour emergency call intake, incident triage, and dispatch of police, fire, and EMS resources for residents and visitors within Washington County.

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Recent moves1 record

Expansion highlights1 record

Direct peers

• PowerPhone: PowerPhone provides emergency call-taking protocols, training, and quality assurance software specifically for 911 dispatchers. Comparable because it sells the call-processing training and QA tooling that small PSAPs like Washington County Central Dispatch rely on.
• CentralSquare Technologies: CentralSquare provides CAD, RMS, and 911 records management software to public safety agencies including small and mid-sized county PSAPs. Comparable because it serves the same county-level dispatch market with comparable call-handling and records technology.
• Zetron: Zetron provides integrated CAD, radio dispatch, and 911 call-taking systems designed specifically for county and regional PSAPs. Comparable because it sells the exact mission-critical console and dispatch technology that a 12-employee county dispatch center would procure.

Emerging players

• Carbyne: Carbyne delivers next-generation 911 call-handling platforms with video, text, and location-data capabilities. Comparable because it is an emerging vendor targeting exactly the NG911 modernization path that small county dispatch centers like Washington County are pursuing.
• RapidSOS: RapidSOS provides emergency data-linking software that connects 911 centers with device-based health, location, and sensor data. Comparable because it sells data-delivery enhancements used by small PSAPs to improve situational awareness during emergency calls.

Broad incumbents

• Intrado (formerly West Corporation): Intrado is a leading provider of 911 infrastructure, location services, and emergency communications technology to PSAPs. Comparable because it powers the call-routing, database, and NG911 backbone that small county dispatch centers like Washington County depend on.
• Motorola Solutions: Motorola Solutions is the dominant vendor of command-and-control (CAD) and 911 dispatch systems used by PSAPs nationwide. Comparable because Washington County Central Dispatch 911 relies on similar mission-critical communications infrastructure that Motorola provides to virtually every county-level dispatch center.

Others

• APCO International: APCO International is the leading professional association for PSAP and emergency communications personnel, providing training, certification, and standards. Comparable because it is the ecosystem body that governs the operating standards for small county dispatch centers like Washington County.

Market position

Strengths3 records

Weaknesses4 records

Competitive moat3 records

Key risks4 records

Key highlights4 records

Customer concentration

• Facebookfacebook.com/wcema911
• LinkedInlinkedin.com/company/washington-county-central-dispatch-911

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Washington County Central Dispatch 911