What Wprinter - Soluções em Impressão does

Wprinter - Soluções em Impressão is a privately held Brazilian technology services provider headquartered in Recife, Pernambuco, focused on managed print services and adjacent IT infrastructure management for businesses operating in Northeast Brazil. The company's portfolio is built around Outsourcing de Impressão — unified administration of customer print fleets (copiers, printers, and multifunctionals) under SLA-based service contracts, including supply logistics, help desk, and on-site maintenance. This core managed-print line is supplemented by two equipment-provision models: Comodato, in which Wprinter supplies the device at no cost and bills only for consumables (toner cartridges), and Aluguel de Equipamentos, which provides short-term rental of multifunctional devices for events and businesses.

Name

Wprinter - Soluções em Impressão

Legal name

Wprinter

Website

https://wprinterpe.com.br

Company type

Private

Founded year

2017

Operating status

Operating

Headcount range

11–50 employees

Short description

Wprinter provides managed print services and 360° IT infrastructure management to businesses in Northeast Brazil from its base in Recife, offering print fleet outsourcing, equipment leasing, and technical support.

Ownership category

akta.pro rank

Product category

Managed Print and IT Services

NAICS

Office Machinery and Equipment Rental and Leasing (532420), Support Activities for Printing (32312), Business Support Services (5614)

SIC

Computer & Office Equipment (3570), Service Industries For The Printing Trade (2790)

akta.pro primary industry

Managed Print Services (MPS) & Fleet Support (Copiers/Printers, Supplies, Maintenance, Cost Control) (EDAEAJAJ)

akta.pro secondary industries

Managed Print Hardware (Fleet/Departmental Printers) (HDACAEAK), Print, Mailroom & Document Workflow Services (Inbound/Outbound Processing) (BPAAAKAL)

Keywords

• Managed print services
• Print fleet outsourcing
• IT infrastructure management
• Technical support services
• Equipment rental leasing

Headquarters

HQ city

Recife

HQ country

Brazil

HQ region

Latin America

Offices2 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Supply Chain

Revenue model

1. Outsourcing de Impressão: Managed print services where Wprinter takes over the entire printing operation including equipment provision, supply logistics, help desk, and service levels. Revenue generated through contracted service fees based on usage or flat rates.
2. Locação/Aluguel de Equipamentos: Equipment rental for events and businesses including options for printing, copying, scanning, faxing, and document management. Revenue from rental fees.
3. Comodato (Equipment Loan): Equipment provided free of charge with customer purchasing only consumables (toner cartridges). Wprinter covers installation, support, technical assistance, and parts.
4. Assistência Técnica (Technical Support): Preventive and corrective maintenance services for printers, multifunctionals, copiers, PCs, notebooks, UPS, and monitors. Can be avulsive (per-incident) or contract-based.

Go-to-market motion1 record

Distribution channels2 records

Marketing channels4 records

Core offering

Wprinter is a Brazilian managed services company that delivers outsourced print fleet administration (Outsourcing de Impressão) for copiers, printers, and multifunctionals, alongside integrated IT infrastructure management (TI em 360°), preventive and corrective technical assistance for printers and computers, equipment loan (Comodato) and rental programs, and cloud backup services. Service delivery follows SLA-based contracts with on-site support, supply logistics, and help desk operations across Northeast Brazil.

Product overview

Wprinter – Soluções em Impressão is a Brazilian printing and IT solutions company offering a portfolio of interconnected services. The core offering is centered on Outsourcing de Impressão (print fleet management with unified administration, supply logistics, and SLA-based service levels) supplemented by two service models — Comodato (equipment loan with consumables-only billing) and Aluguel de Equipamentos (event/short-term printer rental). Technical support is delivered through the Assistência Técnica service (preventive and corrective maintenance across printer, copier, PC, and notebook brands) and the TI em 360° service (full IT infrastructure management including help desk, structured cabling, and server implementation). The company also operates a client portal (Central do Cliente) integrating ticket management, remote support access, and tutorials, plus a Backup e Nuvem service for data protection. Wprinter.Edu represents the company's educational vertical.

Differentiator

Problem solved

Functional benefit

Brands

• TI em 360°: Comprehensive IT infrastructure management service with total or partial management of IT infrastructure, SLA-based service models, and certified professionals.
• Wprinter.Edu

Products and services

• Outsourcing de Impressão Managed print outsourcing service for Brazilian businesses covering unified administration of copiers, printers, and multifunctionals with supply logistics, help desk, pre-established service levels, and full print environment administration aimed at cost reduction, productivity gains, and environmental sustainability.
• Assistência Técnica Preventive and corrective maintenance service for printers, multifunctionals, copiers, PCs, notebooks, UPS, and monitors covering inkjet, matrix, and laser technologies across brands including HP, Samsung, Brother, Lexmark, and Ricoh, delivered via on-site support and an in-house electronics laboratory with replacement parts in stock.
• TI em 360° Full or partial IT infrastructure management service for Brazilian businesses with SLA-based models covering help desk support, preventive and corrective computer maintenance, structured cabling, and Windows or Linux server implementation and configuration, delivered by certified professionals.
• Comodato Equipment loan commercial model where Wprinter provides the printing device at no cost and the customer only purchases consumables (toner cartridges), with Wprinter covering installation, support, technical assistance, and replacement parts.
• Aluguel de Equipamentos Short-term rental or lease of printers for events and businesses, offering options to print, copy, scan, fax, and manage documents with cost-benefit positioning in the regional print market.
• Backup e Nuvem Cloud-based backup and data protection service for business customers, accessible via the Backup e Nuvem subdomain of the Wprinter website.

Quantifiable outcome

• Companies can save approximately 40% on paper and other office supplies by adopting digital processes and optimized printing practices

Segments1 record

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Scale indicators1 record

Recent moves5 records

Expansion highlights5 records

Regional players

• Positivo Tecnologia: Brazilian technology company supplying hardware, IT services and managed solutions domestically; comparable to Wprinter as a Brazil-based provider bundling IT infrastructure support with adjacent services.
• TOTVS: Largest Brazilian enterprise software and IT services vendor; comparable to Wprinter's TI em 360° managed IT services line from a regional-Brazil, SMB-and-mid-market perspective.

Emerging players

• Brother: Printer and multifunction OEM building out managed print and document workflow offerings; while smaller in MPS than Xerox/Ricoh, it targets the same SMB fleet customers that Wprinter serves in Brazil.

Direct peers

• Lexmark: Enterprise print and MPS vendor with global managed services capabilities; competes for fleet-outsourcing deals of the type Wprinter targets with SMB and mid-market customers.
• Konica Minolta: Major OEM with a global managed print services portfolio including Brazilian operations; competes for the same fleet-management contracts that anchor Wprinter's customer base.
• Ricoh: Global MPS and document services provider with a Brazilian subsidiary; Wprinter's team services Ricoh devices, and Ricoh's direct MPS program is the principal direct competitor in the segment.
• Xerox: Global managed print services incumbent operating direct MPS programs in Brazil through Xerox Brasil; directly comparable to Wprinter's Outsourcing de Impressão offering at much larger scale.

Broad incumbents

• Epson: Global printer and imaging OEM with managed print and document solutions; competes in the same fleet-outsourcing space as Wprinter through channel partners in Brazil.
• HP: Dominant printer OEM whose HP Managed Print Services program and channel partners compete broadly across Brazil; Wprinter services HP devices, making HP both a supplier ecosystem participant and a competitive incumbent.
• Canon: Global imaging and office equipment vendor with managed print offerings; addresses the same fleet-management pain points as Wprinter, typically through a partner-led delivery model.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat3 records

Key risks7 records

Key highlights5 records

Customer concentration

• YouTubeyoutube.com/@wprintertecnologia
• LinkedInlinkedin.com/company/wprinter

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Wprinter - Soluções em Impressão