Welsh Refugee Council
- Company typePrivate
- Founded1990
- HeadquartersCardiff, United Kingdom
- Headcount51–100
- GTM typeB2C
- OfferingServices
Welsh Refugee Council firmographics
Firmographics- Name
- Welsh Refugee Council
- Legal name
- Welsh Refugee Council
- Website
- https://wrc.wales
- Company type
- Private
- Founded year
- 1990
- Operating status
- Operating
- Headcount range
- 51–100 employees
- Ownership category
- akta.pro rank
Welsh Refugee Council industry classification
Industry- Product category
- Refugee and asylum support services
- NAICS
- Individual and Family Services (6241), Community Housing Services (62422), Other Individual and Family Services (624190)
- SIC
- Services-Social Services (8300)
- akta.pro primary industry
- Refugee & Immigrant Support Services (BPAGAEAI)
- akta.pro secondary industries
- Refugee & Migrant Integration Enterprises (Livelihoods, Services) (BPAGALAN), Immigrant & Refugee Rights Advocacy (BPAGAFAG), Refugee, IDP & Migration Humanitarian Assistance (BPAGAAAH)
Keywords
Where Welsh Refugee Council is headquartered
LocationHeadquarters
- HQ city
- Cardiff
- HQ country
- United Kingdom
- HQ region
- Europe
Offices4 records
Markets served
Welsh Refugee Council business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Marketing or Sales, Technology or R&D
Revenue model
- Charitable donations from individuals: Individual donations from supporters who contribute financially to support the organization's work with asylum seekers and refugees. The website features donation options at various levels (£5, £10, £25, £50, £100, £400) with specific impact examples for each amount.
- Government grants and funding: Core funding from Welsh Government to operate the Wales Sanctuary Service and other programs. Additional funding from UK Government, National Lottery Community Fund, and other statutory funders.
- Membership fees: Individual membership at £36/year, family membership at £48/year, corporate membership at £75/year, with free tiers for volunteers and sanctuary seekers.
- Corporate partnerships and sponsorships: Partnerships with businesses for funding key projects, sponsorship of events like Nation of Sanctuary Awards and Refugee Week, and employee engagement programs.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Freemium | Others | Free services for asylum seekers and refugees |
Go-to-market motion1 record
Distribution channels6 records
Marketing channels12 records
Welsh Refugee Council product offering
Product offeringCore offering
The Welsh Refugee Council is a registered charity that provides free, direct support services to asylum seekers and refugees living in Wales. Its core work spans immigration advice, destitution support, integration and resettlement assistance, community engagement, and policy advocacy on behalf of refugees. The organisation also acts as an umbrella body coordinating and supporting other refugee-related groups across Wales.
Product overview
Welsh Refugee Council is a registered charity offering a comprehensive suite of support services for asylum seekers and refugees in Wales. The core services include the Wales Sanctuary Service (asylum support), Move On Service (post-status transition), Single Advice Service (migration-background advice), and Education and Employability Project (language and employment support). These are complemented by specialized programmes including Children's Services/Play Project, Ukraine Crisis Support, Behind the Headlines (community training), Shaping Nations (heritage), and the Nation of Sanctuary Awards. The organization operates from four main offices in Cardiff, Newport, Swansea, and Wrexham, with services accessible in person, by phone, and online via Microsoft Teams. The organization does not offer a software product but provides direct client services through trained staff and volunteers.
Differentiator
Problem solved
Functional benefit
Products and services
- Immigration advice and casework Free, in-house immigration and asylum advice delivered to asylum seekers and refugees across Wales, including casework support for individuals navigating the asylum system.
- Destitution support Practical support for asylum seekers and refugees in Wales who are without access to public funds, including emergency assistance and referrals.
- Integration and resettlement support Programmes and one-to-one support to help newly recognised refugees settle and integrate in Welsh communities, including access to housing, services, and community life.
- Policy advocacy and umbrella body support National advocacy on refugee and asylum policy in Wales, representing the sector to the Welsh Government, UK Government, and partners, and supporting other refugee organisations across Wales.
- Community engagement and events Events and community engagement programmes that bring together asylum seekers, refugees, volunteers, and the wider Welsh public to support inclusion and awareness.
Quantifiable outcome
- 1,568 sanctuary seekers supported from 89 countries in 9 months (2024)
- +4 more outcomes
Companies that use Welsh Refugee Council
Customer profileNamed customers5 records
Segments4 records
Ideal customer profiles2 records
Welsh Refugee Council technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration10 records
AI capability1 record
Welsh Refugee Council partnerships and signals
Strategic signalPartnerships
25 partnerships are on record, tiered secondary and core.
- Hale Construction, The Gap Centre, and ARC TrainingsecondaryConstruction sector partnership delivering tailored recruitment programme for construction and green careers in Newport
- LidlsecondaryCorporate partner for logistics and warehousing employability programme. Successfully employed 14 individuals into warehousing and store roles
- DPIA (Displaced People in Action)corePartner organization in the Wales Sanctuary Service consortium, providing support to sanctuary seekers across Wales
- EYST (Ethnic Minorities Youth Support Team)corePartner organization in the Wales Sanctuary Service consortium, providing culturally sensitive support services
- BAWSOcorePartner organization providing specialist support services, particularly for BAME communities, in the Wales Sanctuary Service
- Asylum JusticecoreLegal partner in Wales Sanctuary Service consortium providing immigration and asylum legal support
- TGP CymrucorePartner organization in Wales Sanctuary Service, supporting unaccompanied asylum-seeking children
- Regional Advice NetworkcoreNetwork of advice organizations working with WRC on the Single Advice Service for Cardiff and Vale of Glamorgan
- City of SanctuarycoreCollaborative partner on Behind the Headlines training and Nation of Sanctuary initiatives
- Nando'ssecondaryCorporate partner providing 'Your Career, Your Future' employability programme for refugees in Cardiff and Swansea
- IKEAsecondaryCorporate partner running UPPNÅ Employability programme with 8-week placements at IKEA Cardiff store. Satisfaction rating of 4.74/5 across 11 cohorts
- Constellation and BarclayssecondaryCorporate partners delivering tailored hospitality employability programme for people from refugee backgrounds
- CMB Engineering and BESLsecondaryConstruction partners providing site visits and job opportunities at Fairwater Community Campus (£110 million project)
- Welsh Rugby Union (WRU)secondarySports partnership providing rugby sessions and community integration opportunities through Play Project
- Cardiff Metropolitan UniversitysecondaryAcademic partner hosting Sanctuary Award scholarships and supporting refugee education
- The Open UniversitysecondaryResearch collaboration on refugee women and employment barriers, using trauma-informed research methods and co-production approach
- Aberystwyth UniversitysecondaryAcademic partner for 'Digital Storytelling: A Welsh Pathway to Peace' events and migration heritage research
- Migrant HelpsecondaryPartner organization for asylum support services including ASPEN card management
- DonorfysecondaryDonation management platform used for processing donations and memberships
- MailchimpsecondaryEmail marketing platform for supporter communications and newsletters
- GoCardless, Stripe, PayPal, Charity Aid FoundationsecondaryPayment processing providers for donations and payments
- JustGiving and EventbritesecondaryFundraising and event ticketing platforms
- British Red CrosscoreReferral partner for family reunion and family tracing services for refugees and asylum seekers
- Citizens AdvicecoreReferral partner for debt and essentials advice. Citizens Advice advisers available on 0808 208 2138
- PlatfformsecondaryMental health charity that commissioned the Heart of Help trauma-informed support report conducted by WRC
Scale indicators9 records
Recent moves6 records
Expansion highlights6 records
Welsh Refugee Council competitors and assessment
Company assessmentDirect peers
- City of Sanctuary: UK-wide movement of sanctuary-seeking cities/towns; WRC is a collaborator on Behind the Headlines training and Nation of Sanctuary initiatives. Comparable mission and target communities, with a movement/network model rather than direct service delivery.
- Refugee Council (UK): The UK's largest charity working with refugees and asylum seekers, providing advice, advocacy, and policy work. Directly comparable in mission and beneficiary cohort, but operating UK-wide rather than regionally confined to Wales.
- Asylum Justice: Wales-based legal charity in the Wales Sanctuary Service consortium, providing immigration and asylum legal representation. Directly comparable on beneficiary cohort (asylum seekers in Wales) with a narrower legal-aid scope.
- DPIA (Displaced People in Action): Wales-based refugee and asylum-seeker support charity and Wales Sanctuary Service consortium partner. Closely comparable in mission, geography, and service mix.
- Scottish Refugee Council: Devolved-nation sister organization delivering advice, advocacy, and integration support to asylum seekers and refugees in Scotland. Closest structural analogue to WRC, operating under a parallel devolved policy framework.
- BAWSO: Wales-wide specialist charity supporting BAME communities including asylum seekers and refugees, partnered with WRC in the Wales Sanctuary Service. Comparable beneficiary and regional scope.
- EYST (Ethnic Minorities Youth Support Team): Wales-based charity supporting young people from ethnic minority and refugee backgrounds, partnered with WRC in the Wales Sanctuary Service. Comparable beneficiary cohort with a youth-services focus.
- Migrant Help: UK-wide charity delivering advice and casework to asylum seekers (including ASPEN card support - a service named alongside WRC's own). Functionally comparable in service mix and beneficiary type.
Broad incumbents
- British Red Cross: Larger humanitarian organization delivering refugee support (including family reunion referrals named as a WRC partner). Overlaps on beneficiary cohort and service categories but operates a much broader portfolio.
- Citizens Advice: UK-wide advice charity providing debt, housing, and welfare benefits guidance - mentioned by WRC as a referral partner. Overlaps with WRC's Single Advice Service offering for people with migration backgrounds.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks6 records
Key highlights7 records
Customer concentration
Welsh Refugee Council social profiles
Digital presenceWelsh Refugee Council compliance and trust
Trust signalCompliance3 records
Welsh Refugee Council financial estimates
Financial estimateRevenue estimate
Valuation estimate
Welsh Refugee Council leadership team
Management profileNumber of profiles
Profiles1 record
Welsh Refugee Council funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Welsh Refugee Council M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Welsh Refugee Council
What does Welsh Refugee Council do?
The Welsh Refugee Council is a registered charity that provides free, direct support services to asylum seekers and refugees living in Wales. Its core work spans immigration advice, destitution support, integration and resettlement assistance, community engagement, and policy advocacy on behalf of refugees. The organisation also acts as an umbrella body coordinating and supporting other refugee-related groups across Wales.
Is Welsh Refugee Council a public or private company?
Welsh Refugee Council is a private company. It is classified as nonprofit foundation owned and is currently operating.
When was Welsh Refugee Council founded?
Welsh Refugee Council was founded in 1990. It employs 51 to 100 people.
Where is Welsh Refugee Council based?
Welsh Refugee Council is headquartered in Cardiff, United Kingdom, in the Europe region.
How does Welsh Refugee Council make money?
Four revenue lines are on record. Charitable donations from individuals are the primary driver. The others are government grants and funding, membership fees and corporate partnerships and sponsorships.
Who are Welsh Refugee Council's main competitors?
Direct peers on record are City of Sanctuary, Refugee Council (UK), Asylum Justice, DPIA (Displaced People in Action), Scottish Refugee Council, BAWSO, EYST (Ethnic Minorities Youth Support Team) and Migrant Help. Broad incumbents are British Red Cross and Citizens Advice.
Does Welsh Refugee Council have an API?
No public API is recorded for Welsh Refugee Council.
What industry is Welsh Refugee Council in?
Welsh Refugee Council's product category is Refugee and asylum support services. Its primary akta.pro industry code is BPAGAEAI, Refugee & Immigrant Support Services, with a secondary code of BPAGALAN, Refugee & Migrant Integration Enterprises (Livelihoods, Services). Its NAICS code is 6241 and its SIC code is 8300.