Orient Express World Wide Courier Service

What Orient Express World Wide Courier Service does

Orient Express is an Indian privately held courier and express delivery company headquartered in Rajkot, Gujarat, founded in 2001 by Anand Bosamia. The company provides door-to-door, air, and sea shipping services targeting businesses engaged in import/export trade as well as individual shippers across India and worldwide. Its service mix includes air freight (positioned as safe, timely, and cost-effective), sea freight for bulk consignments, and a domestic door-to-door parcel and consignment offering with a stated 1–7 working-day delivery window. Revenue is generated on a per-shipment, quote-based transaction model; pricing is not publicly disclosed and must be obtained via website form or 24/7 phone support.

The business operates as an independent forwarding/agency rather than a fleet owner. Its agent-style relationships with major carriers are evidenced by downloadable authorization letters for DHL, FedEx, UPS, and TNT, indicating Orient Express handles export and customs documentation on behalf of these carriers. Technology is functional but undifferentiated: a static-style marketing website (orientexpindia.com) with a self-reported visitor count of ~65K, a customer-facing tracking portal (online.orientexpindia.in), a separate admin portal (admin.orientexpindia.in), and Razorpay as the PCI-DSS-compliant payment gateway. No mobile app, no proprietary AI/ML, no disclosed API, and no integrations catalog are referenced.

Go-to-market is primarily sales-led and direct: lead capture via website inquiry/request-a-quote forms, a 24/7 free-call sales line, and organic social channels (Facebook and Instagram handles under @orientexpress2001). The customer base is horizontally segmented between B2B import/export shippers and individual/retail shippers, with no named enterprise logos or disclosed revenue concentration. The company operates from a single disclosed Rajkot address (Orient House, 15 Panchnath Plot), is founder-owned with no disclosed institutional investors, and has no funding rounds or M&A activity on record.

Name

Orient Express World Wide Courier Service

Legal name

Orient Express

Website

https://orientexpindia.com

Company type

Private

Founded year

2001

Operating status

Operating

Short description

Orient Express is an Indian privately held courier founded in 2001 and headquartered in Rajkot, Gujarat. It provides door-to-door, air, and sea shipping for import/export businesses and individual shippers across India and worldwide via agency relationships with DHL, FedEx, UPS, and TNT.

Ownership category

akta.pro rank

Product category

Courier and Logistics Services

NAICS

Freight Transportation Arrangement (488510), Couriers and Express Delivery Services (4921)

SIC

Arrangement Of Transportation Of Freight & Cargo (4731)

akta.pro primary industry

International Express (Time-Definite Cross-Border) (TLAAABAB)

akta.pro secondary industries

Ocean Import Forwarding (Destination Handling/DO/ISF) (TLACABAE), Ocean Export Forwarding (Booking/VGM/SI/BL) (TLACABAF), Customs Brokerage for Ocean Shipments (Import/Export Clearance) (TLACABAG)

Keywords

• Courier services
• Express delivery
• Air freight forwarding
• Sea freight shipping
• Import export logistics

Headquarters

HQ city

Rajkot

HQ country

India

HQ region

Asia

Offices1 record

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Operations, Personnel, Infrastructure, Supply Chain, Marketing or Sales

Revenue model

1. Courier and Express Delivery Services: Orient Express generates revenue through door-to-door, air, and sea shipping services for import/export shipments. Customers pay for shipping services on a per-shipment basis, likely with pricing varying by weight, destination, and service type (domestic vs. international, air vs. sea).

Pricing tiers

Go-to-market motion1 record

Distribution channels2 records

Marketing channels4 records

Core offering

Orient Express is a privately held Indian courier and express delivery company that provides door-to-door pickup and delivery of parcels and consignments for both domestic and international shipments. The company offers air shipping and sea shipping services primarily serving import/export businesses and individual shippers, leveraging its own network of offices and agents across India and worldwide.

Product overview

Orient Express is a single unified courier and logistics service operating since 2001, offering a comprehensive suite of delivery solutions including air shipping, sea shipping, and door-to-door delivery services for both domestic and international shipments. The core offering is the courier service with associated shipment tracking and customer/administrative portals. Additional value-added services include downloadable trade documentation templates (commercial invoices, packing lists, customs declarations, and carrier-specific authorization letters for DHL, FedEx, UPS, and TNT) to facilitate international shipping compliance.

Differentiator

Problem solved

Functional benefit

Products and services

• Air Shipping Services Worldwide airfreight shipment coordination offering safe, timely, seamless, and cost-effective delivery through a network of offices and agents.
• Sea Shipping Services Sea freight services for transporting bulk consignments internationally, utilized by companies requiring large-volume ocean shipments.
• Door-to-Door Delivery Pickup and delivery service that collects parcels from the customer's doorstep and delivers directly to the destination, serving both domestic and international shipments.
• Shipment Tracking Service Online tracking service allowing customers to track shipments using AWB number, forwarding number, or reference number.
• Customer Portal Online customer portal for managing shipments and accessing courier services for registered customers.
• Admin Portal Internal administration portal for managing courier operations, accessible via admin login on the website.
• Trade Documentation Services Provides downloadable document templates including Commercial Invoice, Packing List, GR Waiver Forms, Single/Multiple Country Declarations, TSCA Certificate, MSDS, and customs authority letters for DHL, FedEx, UPS, and TNT to facilitate international shipping compliance.

Segments2 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Scale indicators3 records

Recent moves5 records

Expansion highlights3 records

Direct peers

• DTDC: Indian courier and logistics company with a large franchise network offering domestic and international parcel services. Comparable because of similar franchise/agent-driven delivery model and import-export documentation support.
• Delhivery: Indian logistics and courier company offering domestic and international parcel, freight, and cross-border services with proprietary technology. Directly comparable as an India-headquartered courier targeting B2B and B2C shippers, though larger and tech-led.
• FirstFlight Courier: India-based courier providing domestic and international delivery with strong import/export shipment handling. Directly comparable given similar product mix of air, sea, and door-to-door import-export courier services.
• Blue Dart Express: India's largest domestic express courier, providing door-to-door air and ground delivery for documents and parcels. Directly comparable as a door-to-door courier serving both B2B import/export and individual shippers.
• Professional Courier: Established Indian courier offering domestic and international door-to-door delivery services for documents and parcels. Comparable in target customer (B2B and individual shippers) and cross-border shipment handling.

Broad incumbents

• DHL Express India: Global integrated express carrier with established India operations. Comparable as one of the principals Orient Express works with; competes for the same B2B import-export customer base.
• FedEx India: Global integrator offering international priority and economy express services into and out of India. Comparable as both a principal Orient Express acts for and a direct competitor for international parcels.

Regional players

• Aramex: Middle East-headquartered express courier and logistics company with strong emerging-market presence. Comparable as an international courier serving cross-border SME/exporter customers via door-to-door delivery.

Emerging players

• Shiprocket: India-headquartered aggregator platform connecting SMB shippers with multiple courier partners including cross-border logistics. Partial overlap as a competitor for SMB cross-border shipping, distinguished by its digital aggregator model.
• Ecom Express: India-focused e-commerce logistics company providing last-mile delivery and COD services. Partial overlap: serves SMB shippers via parcel delivery in India, though primarily e-commerce rather than import/export.

Market position

Strengths3 records

Weaknesses4 records

Competitive moat2 records

Key risks5 records

Key highlights5 records

Customer concentration

• Facebookfacebook.com/orientexpress2001
• Instagraminstagram.com/orientexpress2001

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Orient Express World Wide Courier Service