VOLUNTEER Hampton Roads
VOLUNTEER Hampton Roads is a 501(c)(3) nonprofit volunteer center based in Norfolk, Virginia, that operates the HandsOn Connect platform to connect 40,000+ volunteers with 100+ local nonprofits and corporate partners across the Hampton Roads region.
- Company typePrivate
- Founded1957
- HeadquartersNorfolk, United States
- Headcount1–10
- GTM typeB2B and B2C
- OfferingServices
What VOLUNTEER Hampton Roads does
VOLUNTEER Hampton Roads is a 501(c)(3) nonprofit volunteer center (EIN 54-1072533) headquartered in Norfolk, Virginia, that operates as a regional intermediary mobilizing individual volunteers, nonprofit organizations, and corporate partners across the Hampton Roads region. It is the only comprehensive volunteer center in the area, affiliated with both the Hampton Roads Chamber and the Points of Light Global Network. Its core product is the HandsOn Connect-powered online platform, which enables volunteers to search, filter, and register for opportunities, allows nonprofit members to post positions and manage engagement via a partner portal, and integrates Sterling Volunteers background screening shareable across nonprofit members. The organization also runs the Corporate Volunteer Council (HRCVC), the Civic 50 Hampton Roads recognition program in collaboration with Points of Light, the Hampton Roads Volunteer Achievement Awards, the 27th Annual Family Volunteer Day (founded by Disney and Points of Light), and the Board Leadership Academy and Volunteer Engagement Training Program certifications.
The organization's business model combines five revenue streams: tax-deductible donations from individuals and organizations, tiered nonprofit membership fees ($210-$445 annually based on budget), tiered Corporate Volunteer Council membership fees ($350-$1,000 based on company size), event sponsorships (ranging from $3,500 Community to $25,000 Presenting for HRVAA), and transaction-based background check services ($13-$35 per check via Sterling Volunteers). Customer segments span three pillars: individual volunteers (40,000+ tracked hours annually), 100+ nonprofit member organizations, and corporate partners across the Hampton Roads region. Distribution occurs through a self-serve platform for SMBs/individuals, direct sales for enterprise corporate sponsorships, and event-based engagement. Leadership comprises President & CEO Tage Counts, Director of Corporate Partnerships Alana Slaughter, Director of Communications & Software Lexie Martinez, and Nonprofit & Volunteer Relations Manager Casey Watson, with a new CEO appointment announced in February 2026.
VOLUNTEER Hampton Roads firmographics
Firmographics- Name
- VOLUNTEER Hampton Roads
- Legal name
- VOLUNTEER Hampton Roads
- Website
- https://volunteerhr.org
- Company type
- Private
- Founded year
- 1957
- Operating status
- Operating
- Headcount range
- 1–10 employees
- Short description
- VOLUNTEER Hampton Roads is a 501(c)(3) nonprofit volunteer center based in Norfolk, Virginia, that operates the HandsOn Connect platform to connect 40,000+ volunteers with 100+ local nonprofits and corporate partners across the Hampton Roads region.
- Ownership category
- akta.pro rank
VOLUNTEER Hampton Roads industry classification
Industry- Product category
- Community Volunteer Engagement Services
- NAICS
- Grantmaking and Giving Services (81321)
- SIC
- Services-Membership Organizations (8600)
- akta.pro primary industry
- Community Centers & Neighborhood Support Services (BPAGAEAL)
- akta.pro secondary industry
- Education & Teaching Volunteer Programs (EDAIAGAD)
Keywords
Where VOLUNTEER Hampton Roads is headquartered
LocationHeadquarters
- HQ city
- Norfolk
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
VOLUNTEER Hampton Roads business model
Business model- GTM type
- B2B and B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Marketing or Sales, Technology or R&D, Others
Revenue model
- Donations: Tax-deductible donations from individuals and organizations. Volunteer Hampton Roads is a nonprofit 501(c)(3) organization (EIN 54-1072533). Donations are used to continue meeting their mission to connect, equip, and mobilize volunteers and nonprofits.
- Nonprofit Membership Fees: Annual membership fees for nonprofits based on budget size: Under $200K = $210, $201K-$500K = $285, $501K-$1M = $365, Over $1M = $445. Benefits include volunteer recruitment, one-on-one consultation, and discounts on training and background checks.
- Corporate Volunteer Council Membership: Annual membership fees for corporate partners based on company size: 1-99 employees = $350, 100-499 employees = $650, Over 500 employees = $1,000. Includes quarterly meetings, email updates, directory listing, and discounts on training.
- Event Sponsorships: Sponsorship revenue from signature events including Family Volunteer Day (Difference Maker $15,000, Community Champion $5,000, Supply Sponsor custom) and Hampton Roads Volunteer Achievement Awards (Presenting $25,000, Visionary $10,000, Leadership $5,000, Community $3,500).
- Background Check Services: Revenue from facilitating Sterling Volunteers background checks for nonprofits. Level 2 package at $13, Level 3 package at $35. Members receive discounts on these services.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Annual | Nonprofit Membership - Under $200K budget |
| Subscription | Annual | Nonprofit Membership - $201K to $500K budget |
| Subscription | Annual | Nonprofit Membership - $501K to $1M budget |
| Subscription | Annual | Nonprofit Membership - Over $1M budget |
| Subscription | Annual | Corporate Volunteer Council - 1-99 Employees |
| Subscription | Annual | Corporate Volunteer Council - 100-499 Employees |
| Subscription | Annual | Corporate Volunteer Council - Over 500 Employees |
| One time/ perpetual license | Multi-year contract | Family Volunteer Day - Difference Maker Sponsorship |
| One time/ perpetual license | Multi-year contract | Family Volunteer Day - Community Champion Sponsorship |
| One time/ perpetual license | Multi-year contract | HRVAA - Visionary Sponsor |
| One time/ perpetual license | Multi-year contract | HRVAA - Leadership Sponsor |
| One time/ perpetual license | Multi-year contract | HRVAA - Community Sponsor |
| One time/ perpetual license | Multi-year contract | HRVAA - General Admission |
| Transaction based/ take rate | Pay-as-you-go | Background Check - Level 2 |
| Transaction based/ take rate | Pay-as-you-go | Background Check - Level 3 |
Go-to-market motion2 records
Distribution channels5 records
Marketing channels7 records
VOLUNTEER Hampton Roads product offering
Product offeringCore offering
VOLUNTEER Hampton Roads operates a regional volunteer center that connects individual volunteers with nonprofit opportunities, supports nonprofits through membership, training, and volunteer recruitment, and engages businesses through the Corporate Volunteer Council and corporate volunteer programs. Its primary product is the HandsOn Connect-powered online platform that enables volunteer search, registration, and hour tracking, paired with a nonprofit partner portal for opportunity management and background check services.
Product overview
VOLUNTEER Hampton Roads operates a comprehensive volunteer center serving the Hampton Roads region through a unified platform connecting volunteers with nonprofits, businesses, and community organizations. The core offering is the HandsOn Connect-powered volunteer matching platform, supplemented by membership programs for nonprofits, corporate engagement through the Corporate Volunteer Council, and recognition programs including Civic 50 Hampton Roads and the Hampton Roads Volunteer Achievement Awards. Additional services include training certifications (Board Leadership Academy, Volunteer Engagement Training Program), custom corporate volunteer projects, Sterling Volunteers background checks, youth and court-ordered volunteer programs, and annual events such as Family Volunteer Day. The organization functions as the region's central hub for volunteer coordination, nonprofit capacity building, and corporate social responsibility facilitation.
Differentiator
Problem solved
Functional benefit
Products and services
- Volunteer Opportunity Search & Matching Platform
Quantifiable outcome
- Over 40,000 volunteer hours served annually for local nonprofits
Companies that use VOLUNTEER Hampton Roads
Customer profileNamed customers3 records
Segments5 records
Ideal customer profiles3 records
VOLUNTEER Hampton Roads technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature3 records
VOLUNTEER Hampton Roads partnerships and signals
Strategic signalPartnerships
15 partnerships are on record, tiered core and minor.
- Hampton Roads ChambercoreVOLUNTEER Hampton Roads is an affiliate of the Hampton Roads Chamber, a pro-business organization committed to working together to increase regional corporate volunteerism. The partnership was formalized in 2021 with a goal to boost corporate volunteerism among businesses in the region.
- Points of Light Global NetworkcoreVOLUNTEER Hampton Roads is an affiliate of the Points of Light Global Network, a robust network of innovative volunteer mobilizing organizations covering 250 cities in the United States and across 37 countries. Points of Light collaborates with VHR on the Civic 50 Hampton Roads initiative.
- Reset Inc.minorNonprofit community partner for Family Volunteer Day events, hosting volunteer projects
- Operation SmileminorNonprofit community partner for Family Volunteer Day events, hosting volunteer projects
- Village FamilyminorNonprofit community partner for Family Volunteer Day events, hosting volunteer projects
- YMCA (Indian River Location)minorNonprofit community partner for Family Volunteer Day events, hosting volunteer projects
- Junior League of Norfolk and Virginia BeachminorNonprofit community partner for Family Volunteer Day events, hosting volunteer projects
- Operation Blessing InternationalminorNonprofit community partner for Family Volunteer Day events, hosting volunteer projects
- American Red CrossminorNonprofit community partner for Family Volunteer Day events, hosting volunteer projects
- Sterling VolunteerscorePartnership with Sterling Volunteers, the premier organization for international volunteer background screening. VHR facilitates background checks for nonprofits through this partnership, with checks automatically tied to volunteer profiles and shareable with any nonprofit member.
- TraneminorStrategic partner and Civic 50 Hampton Roads sponsor, participating in corporate volunteer programs
- DisneyminorGlobal day of service founder for Family Volunteer Day, in partnership with Points of Light. Disney founded the global day of service that VHR hosts locally.
- CoVaBizminorMedia partner for Civic 50 Hampton Roads, announcing honorees to the public
- Coastal Virginia MagazineminorMedia partner for Civic 50 Hampton Roads, announcing honorees to the public
- WSKY TV - SKY4 TVminorMedia partner for Civic 50 Hampton Roads, announcing honorees to the public
Scale indicators3 records
Recent moves6 records
Expansion highlights6 records
VOLUNTEER Hampton Roads competitors and assessment
Company assessmentDirect peers
- Idealist: Idealist is a national nonprofit platform for volunteering, internships, and jobs, overlapping directly with VHR's volunteer matching and nonprofit capacity-building functions. Comparable because both serve the same individual-volunteer-to-nonprofit matching need, though Idealist is broader in scope.
- HandsOn Nashville: HandsOn Nashville is a regional volunteer center in Nashville running on the same HandsOn Connect platform and Points of Light affiliate model. It is the closest direct peer because it offers essentially the same suite of products (matching platform, corporate council, signature events, training) in a different metropolitan market.
- VolunteerMatch: VolunteerMatch is the largest national online volunteer matching platform, serving as a direct peer to VHR's HandsOn Connect platform. Both connect individual volunteers with nonprofit opportunities, though VolunteerMatch operates nationally and is digital-first while VHR is regionally embedded with corporate CSR offerings.
- United Way of South Hampton Roads: United Way of South Hampton Roads is the local United Way affiliate serving the same Hampton Roads region as VHR. It is comparable because both operate as community-wide fundraising and volunteer mobilization nonprofits serving overlapping corporate and nonprofit stakeholders in the same geography.
Emerging players
- Catchafire: Catchafire is a skills-based volunteering platform that matches professionals with nonprofit projects. It is comparable to VHR because both channel corporate talent toward nonprofit capacity building, but Catchafire focuses specifically on high-skill remote engagements while VHR operates across all volunteer types.
- Doing Good Together: Doing Good Together is a national nonprofit that curates family volunteer opportunities, overlapping with VHR's Family Volunteer Day product and youth/family volunteer programming. It is comparable as a programmatic peer focused on the family-volunteer niche that VHR also serves.
- BoardSource: BoardSource is the leading national nonprofit focused on nonprofit board governance and leadership. It is comparable to VHR because VHR operates a Board Leadership Academy that addresses the same board recruitment and training need, though BoardSource operates at national scale and VHR's program is regional.
Broad incumbents
- Points of Light: Points of Light is the global parent network that VHR is affiliated with, covering 250 US cities and 37 countries. It is comparable because it operates the umbrella franchise and co-develops programs like Civic 50 with VHR, but at vastly larger scale and broader geographic scope.
Others
- VolunteerHub: VolunteerHub is a volunteer management software vendor that competes with the HandsOn Connect platform underlying VHR's matching service. It is comparable as a technology infrastructure alternative that any of VHR's nonprofit members could adopt independently to replace the VHR-facilitated matching layer.
- Sterling Volunteers: Sterling Volunteers is VHR's background-check integration partner and the dominant provider of volunteer screening in the US. It is comparable because VHR resells Sterling's checks to its nonprofit members, making the two economically coupled; Sterling is the underlying infrastructure for one of VHR's revenue streams.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat4 records
Key risks5 records
Key highlights7 records
Customer concentration
VOLUNTEER Hampton Roads social profiles
Digital presenceVOLUNTEER Hampton Roads compliance and trust
Trust signalCompliance1 record
VOLUNTEER Hampton Roads financial estimates
Financial estimateRevenue estimate
Valuation estimate
VOLUNTEER Hampton Roads leadership team
Management profileNumber of profiles
Profiles4 records
VOLUNTEER Hampton Roads funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
VOLUNTEER Hampton Roads M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about VOLUNTEER Hampton Roads
What does VOLUNTEER Hampton Roads do?
VOLUNTEER Hampton Roads operates a regional volunteer center that connects individual volunteers with nonprofit opportunities, supports nonprofits through membership, training, and volunteer recruitment, and engages businesses through the Corporate Volunteer Council and corporate volunteer programs. Its primary product is the HandsOn Connect-powered online platform that enables volunteer search, registration, and hour tracking, paired with a nonprofit partner portal for opportunity management and background check services.
Is VOLUNTEER Hampton Roads a public or private company?
VOLUNTEER Hampton Roads is a private company. It is classified as nonprofit foundation owned and is currently operating.
When was VOLUNTEER Hampton Roads founded?
VOLUNTEER Hampton Roads was founded in 1957. It employs 1 to 10 people.
Where is VOLUNTEER Hampton Roads based?
VOLUNTEER Hampton Roads is headquartered in Norfolk, United States, in the North America region.
How does VOLUNTEER Hampton Roads make money?
Five revenue lines are on record. Donations are the primary driver. The others are nonprofit Membership Fees, corporate Volunteer Council Membership, event Sponsorships and background Check Services.
Who are VOLUNTEER Hampton Roads's main competitors?
Direct peers on record are Idealist, HandsOn Nashville, VolunteerMatch and United Way of South Hampton Roads. Emerging players are Catchafire, Doing Good Together and BoardSource. Points of Light is listed as a broad incumbent. Others are VolunteerHub and Sterling Volunteers.
Does VOLUNTEER Hampton Roads have an API?
No public API is recorded for VOLUNTEER Hampton Roads.
What industry is VOLUNTEER Hampton Roads in?
VOLUNTEER Hampton Roads's product category is Community Volunteer Engagement Services. Its primary akta.pro industry code is BPAGAEAL, Community Centers & Neighborhood Support Services, with a secondary code of EDAIAGAD, Education & Teaching Volunteer Programs. Its NAICS code is 81321 and its SIC code is 8600.