Fusion Fibre Group
Fusion Fibre Group is a UK-based ISP that delivers full fibre (FTTP) broadband to residential and business customers by reselling capacity on nine wholesale fibre networks, serving up to 30 million UK premises. Founded in 2020 and rebranded in April 2024, it offers subscription tiers up to 900 Mbps alongside business leased lines and new-build developer partnerships.
- Company typePrivate
- Founded2020
- HeadquartersLondon, United Kingdom
- Headcount11–50
- GTM typeB2B and B2C
- OfferingServices
What Fusion Fibre Group does
Fusion Fibre Group (formerly FACTCO) is a UK-based internet service provider founded in 2020 and rebranded in April 2024, headquartered in London with a customer support office in Warrington. The company delivers full fibre (FTTP) broadband to residential and business customers by reselling services over nine wholesale fibre networks — CityFibre, Openreach, BT, MS3 Networks, F&W Networks, Freedom Fibre, PXC, Fibre Heroes, and ITS — giving it theoretical reach to up to 30 million UK premises without owning physical infrastructure. Its product portfolio covers three residential tiers (FF-200 at 200 Mbps, FF-500 at 500 Mbps, FF-900 at 900 Mbps), business broadband and dedicated leased lines, IT solutions, and a VoIP landline replacement positioned for the 2027 PSTN switch-off; all packages include a Wi-Fi 6 router and free installation.
The business model is subscription-based, with monthly recurring residential and business contracts supplemented by referral rewards (£40-£70), B2B revenue/profit share with property developers, and bespoke commercial arrangements with facility and property managers. Go-to-market is hybrid: direct-to-consumer via website (postcode availability checker) and phone sales, paired with channel partnerships for new-build developments, landlords, and rural community rollouts (notably a Northumberland County Council partnership serving Stocksfield and Mickley). The company is privately held with no disclosed institutional funding, no parent company, and headcount of 11-50, and is regulated under Ofcom's Residential and Business Codes of Practice.
Fusion Fibre Group firmographics
Firmographics- Name
- Fusion Fibre Group
- Legal name
- Fusion Fibre Group LTD
- Website
- https://fusionfibregroup.co.uk
- Company type
- Private
- Founded year
- 2020
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Fusion Fibre Group is a UK-based ISP that delivers full fibre (FTTP) broadband to residential and business customers by reselling capacity on nine wholesale fibre networks, serving up to 30 million UK premises. Founded in 2020 and rebranded in April 2024, it offers subscription tiers up to 900 Mbps alongside business leased lines and new-build developer partnerships.
- Ownership category
- akta.pro rank
Fusion Fibre Group industry classification
Industry- Product category
- Broadband and Internet Services
- NAICS
- Wired Telecommunications Carriers (517111)
- SIC
- Communications Services, Nec (4899)
- akta.pro primary industry
- Fiber ISPs (FTTH/FTTP Retail Providers) (HDAIADAE)
- akta.pro secondary industry
- Fiber-to-the-Premises (FTTP/FTTH) Broadband Providers (HDAIABAC)
Keywords
Where Fusion Fibre Group is headquartered
LocationHeadquarters
- HQ city
- London
- HQ country
- United Kingdom
- HQ region
- Europe
Offices2 records
Markets served
Fusion Fibre Group business model
Business model- GTM type
- B2B and B2C
- Offering type
- Services
- Cost components
- Infrastructure, Operations, Personnel, Technology or R&D, Marketing or Sales
Revenue model
- Residential Full Fibre Broadband: Monthly subscription-based full fibre broadband services for households with three tiers: FF-200 (up to 200 Mbps), FF-500 (up to 500 Mbps), and FF-900 (up to 900 Mbps). Includes free router and free installation.
- Business Broadband & Leased Lines: Specialist business broadband packages and dedicated leased lines for enterprise connectivity needs.
- New Build Development Services: Fibre broadband infrastructure solutions for residential and commercial new build developments, with commercial models including profit/revenue share and rebate schemes for developers.
- Referral Rewards: Referral program where existing customers can earn rewards (currently £40-£70) by referring friends to the service.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | FF-200: Up to 200 Mbps for small homes |
| Subscription | Monthly | FF-500: Up to 500 Mbps for busier households |
| Subscription | Monthly | FF-900: Up to 900 Mbps for tech-savvy users |
Go-to-market motion2 records
Distribution channels5 records
Marketing channels5 records
Fusion Fibre Group product offering
Product offeringCore offering
Fusion Fibre Group is a UK-based internet service provider delivering full fibre (FTTP) broadband to residential and business customers. Its core offering includes tiered consumer broadband packages (FF-200, FF-500, FF-900), dedicated business broadband, leased lines, IT solutions, VoIP landline upgrades, and bespoke fibre connectivity programmes designed for new-build property developments and facility/property managers managing multi-tenant portfolios.
Product overview
Fusion Fibre Group is a UK-based Internet Service Provider offering full fibre broadband (FTTP) services to residential and business customers. The product portfolio consists of three main residential broadband packages (FF-200 at 200 Mbps, FF-500 at 500 Mbps, and FF-900 at 900 Mbps), a free Fusion Fibre Wi-Fi 6 router with all packages, business broadband and leased line services, IT solutions, and landline upgrade services transitioning to VoIP. The company also provides self-service tools including a broadband speed test and usage calculator, and offers specialised services for new build developments and facility/property managers.
Differentiator
Problem solved
Functional benefit
Products and services
- FF-200
Quantifiable outcome
- 30+ residents connected in Stocksfield & Mickley villages
- +2 more outcomes
Companies that use Fusion Fibre Group
Customer profileNamed customers4 records
Segments4 records
Ideal customer profiles4 records
Fusion Fibre Group technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature3 records
Fusion Fibre Group partnerships and signals
Strategic signalPartnerships
Seven partnerships are on record, tiered core.
- Northumberland County CouncilcoreLocal government partnership for rural broadband rollout. County Councillor Anne Dale provided support for the network upgrade project in Stocksfield and Mickley. Councillor Richard Wearmouth, Deputy Leader and Cabinet Member for Corporate Services, supported the initiative to bring ultrafast broadband across Northumberland.
- CityFibrecoreMajor wholesale full fibre network operator. CityFibre owns and operates independent full fibre infrastructure across the UK, providing Fusion Fibre Group access to their network for serving residential and business customers in covered areas.
- OpenreachcoreAccess to Openreach infrastructure, Britain's largest wholesale broadband network provider. Openreach builds and maintains the telephone and broadband network infrastructure used by multiple ISPs across the UK.
- BTcoreKey industry partnership with BT, one of Britain's biggest wholesale providers. BT's infrastructure complements other wholesale networks to expand coverage reach.
- MS3 NetworkscoreWholesale full fibre network operator providing infrastructure access for serving customers in MS3 Networks coverage areas.
- F&W NetworkscoreFibre and Wireless Networks (F&W Networks) wholesale partner. Fusion Fibre Group partnered with F&W Networks to deliver ultrafast, reliable full fibre broadband to rural communities in the South of England.
- Freedom FibrecoreWholesale full fibre network operator. Freedom Fibre builds and operates independent full fibre networks, with Fusion Fibre Group working alongside Northumberland County Council for rural broadband rollout.
Scale indicators3 records
Recent moves6 records
Expansion highlights7 records
Fusion Fibre Group competitors and assessment
Company assessmentDirect peers
- Hyperoptic: UK full-fibre broadband ISP serving residential and business customers in urban MDU and SDU settings. Directly comparable business model—retail FTTP provider with multi-tier residential packages and B2B leased-line offerings.
- Zen Internet: Independent UK ISP offering broadband (including FTTP where available) to residential and business customers with a reputation for service quality. Comparable as a smaller, customer-service-led UK retail broadband provider competing against the major incumbents.
- Community Fibre: UK altnet fibre ISP offering FTTP broadband to residential and business customers in London and surrounding areas. Closely comparable as a retail FTTP provider targeting residential and B2B segments over own/partner fibre infrastructure.
Emerging players
- Trooli: UK altnet FTTP provider focused on rural and semi-rural areas of the South East. Comparable as a smaller-scale altnet competing in underserved geographies where incumbents are slow to deploy full fibre.
- Lightning Fibre: UK altnet building and operating its own FTTP network in East Sussex and surrounding areas, retailing directly to residential and business customers. Comparable as a smaller, regional full-fibre altnet with retail ISP positioning.
Broad incumbents
- TalkTalk: Major UK value-positioned ISP offering broadband over Openreach infrastructure. Comparable as a price-led retail broadband competitor in the UK mass market, though with materially greater scale and brand awareness.
- Virgin Media O2: Major UK cable/fibre ISP with own HFC and FTTP network reaching ~16M premises. Direct competitor in residential broadband, with own-network economics and quad-play bundles that give structural advantages over reseller-only altnets.
- BT Broadband: UK incumbent broadband provider operating the Openreach wholesale network. Direct competitor for residential and business broadband subscribers, with infrastructure ownership and brand dominance that small altnets must work around.
- Sky Broadband: Major UK ISP offering broadband (over Openreach), TV, and mobile bundles. A direct competitor for residential broadband subscribers, with significantly larger marketing budget and bundled propositions that small altnets cannot match.
- Plusnet: BT-owned UK ISP offering broadband and phone services primarily over the Openreach network. Comparable as a retail broadband reseller layer over Openreach infrastructure, though with substantially greater scale, marketing, and BT backing.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat3 records
Key risks6 records
Key highlights6 records
Customer concentration
Fusion Fibre Group social profiles
Digital presenceFusion Fibre Group compliance and trust
Trust signalCompliance2 records
Fusion Fibre Group financial estimates
Financial estimateRevenue estimate
Valuation estimate
Fusion Fibre Group leadership team
Management profileNumber of profiles
Profiles1 record
Fusion Fibre Group funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Fusion Fibre Group M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Fusion Fibre Group
What does Fusion Fibre Group do?
Fusion Fibre Group is a UK-based internet service provider delivering full fibre (FTTP) broadband to residential and business customers. Its core offering includes tiered consumer broadband packages (FF-200, FF-500, FF-900), dedicated business broadband, leased lines, IT solutions, VoIP landline upgrades, and bespoke fibre connectivity programmes designed for new-build property developments and facility/property managers managing multi-tenant portfolios.
Is Fusion Fibre Group a public or private company?
Fusion Fibre Group is a private company. It is classified as unknown and is currently operating.
When was Fusion Fibre Group founded?
Fusion Fibre Group was founded in 2020. It employs 11 to 50 people.
Where is Fusion Fibre Group based?
Fusion Fibre Group is headquartered in London, United Kingdom, in the Europe region.
How does Fusion Fibre Group make money?
Four revenue lines are on record. Residential Full Fibre Broadband is the primary driver. The others are business Broadband & Leased Lines, new Build Development Services and referral Rewards.
Who are Fusion Fibre Group's main competitors?
Direct peers on record are Hyperoptic, Zen Internet and Community Fibre. Emerging players are Trooli and Lightning Fibre. Broad incumbents are TalkTalk, Virgin Media O2, BT Broadband, Sky Broadband and Plusnet.
Does Fusion Fibre Group have an API?
No public API is recorded for Fusion Fibre Group.
What industry is Fusion Fibre Group in?
Fusion Fibre Group's product category is Broadband and Internet Services. Its primary akta.pro industry code is HDAIADAE, Fiber ISPs (FTTH/FTTP Retail Providers), with a secondary code of HDAIABAC, Fiber-to-the-Premises (FTTP/FTTH) Broadband Providers. Its NAICS code is 517111 and its SIC code is 4899.