SAIO

What SAIO does

SAIO S.A. is a Polish intelligent process automation vendor headquartered in Katowice and operating as a wholly-owned subsidiary of ING Bank Śląski S.A., itself part of the global ING Group. Founded in 2009 (originally as RoboPlatforma), the company has spent 15+ years building automation software for enterprise and mid-market customers and reports more than 2,000 business robots deployed.

The SAIO platform unifies Robotic Process Automation (RPA), workflow orchestration via SAIO Navigator, system integrations, low-code authoring (SAIO Client/Forms), and an increasingly agentic AI layer (SAIO AI Agents, SAIO Chat for LLM interaction, SAIO IDP for intelligent document processing with OCR). It connects to ERP systems (SAP), DMS (Comarch), banking platforms (ING Business Online), government registries (KRS, CEIDG, Biała Lista, VIES, UK VAT), ZUS PUE, payment gateways, and Outlook. Recognized deployments span finance and accounting, e-commerce, HR, manufacturing, logistics, automotive, healthcare, and construction, with named customers including ATAL, Strabag BRVZ, DPD, ING Bank Śląski, Wedel, Top Farms, Orbico, Helimed Diagnostic Imaging, Łysoń, SK-Work, and Xenakis.

SAIO monetizes through recurring platform licensing and subscription combined with paid implementation, consulting, training, and post-deployment services, distributed via direct enterprise sales and a partner ecosystem of implementation firms (COGNIBE, 10Clouds Financial Institutions, Sii, and others). The company is the first Polish vendor to appear in the Everest Group RPA/IPAP PEAK Matrix (Aspirant in 2022, Star Performer in 2023, Major Contender in 2024 and 2025), holds ISO certification, and is led by CEO Przemysław Lewicki. Revenue and headcount both doubled in 2024 alongside the rollout of its generative AI and autonomous agents features.

Name

SAIO

Legal name

SAIO S.A.

Website

https://saio.com

Company type

Private

Founded year

2009

Operating status

Operating

Headcount range

51–100 employees

Short description

SAIO is a Polish intelligent process automation vendor and wholly-owned subsidiary of ING Bank Śląski that combines RPA, BPM, AI agents, and intelligent document processing to automate finance, accounting, logistics, manufacturing, and healthcare workflows for enterprise and mid-market customers in Poland and Europe.

Ownership category

akta.pro rank

Product category

Intelligent Process Automation Software

NAICS

Custom Computer Programming Services (541511), Computer Systems Design Services (541512), Computer Systems Design and Related Services (54151)

SIC

Services-Computer Programming Services (7371), Services-Computer Programming, Data Processing, Etc. (7370), Services-Computer Integrated Systems Design (7373)

akta.pro industry

PRIMARYHDAEAHAB

Robotic Process Automation (RPA) Platforms

Hardware, Technology & Telecom/Enterprise Platforms & Databases/Business Process Management (BPM), Workflow & Automation Platforms

SECONDARYHDAEAKAF

Robotic Process Automation (RPA) & Hyperautomation Platforms

Hardware, Technology & Telecom/Enterprise Platforms & Databases/Enterprise Application Development Platforms (Low-Code/No-Code & PaaS)

SECONDARYHDAEAHAG

iBPMS (Intelligent BPM Suites) & Process Automation Suites

Hardware, Technology & Telecom/Enterprise Platforms & Databases/Business Process Management (BPM), Workflow & Automation Platforms

SECONDARYHDAAAIAI

Robotic Process Automation (RPA) & Digital Robotics

Hardware, Technology & Telecom/Artificial Intelligence & Machine Learning/Robotics & Autonomous Systems

SECONDARYHDAAAHAJ

Process Mining, Predictive Process Analytics & Automation Intelligence

Hardware, Technology & Telecom/Artificial Intelligence & Machine Learning/Predictive Analytics & Decision Intelligence

Keywords

• Robotic process automation
• Intelligent process automation
• Workflow automation
• Low-code automation
• AI document processing

Headquarters

HQ city

Katowice

HQ country

Poland

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Marketing or Sales, Operations, Infrastructure

Revenue model

1. Platform licensing and subscription: SAIO platform is licensed to enterprise and mid-market customers for intelligent process automation. Platform includes tools for RPA, workflow automation, AI integration, and monitoring.
2. Implementation and consulting services: Full-service implementation including process analysis, platform configuration, system integration, testing, deployment, and post-deployment support. Also includes training programs.

Go-to-market motion1 record

Distribution channels3 records

Marketing channels6 records

Core offering

SAIO provides an Intelligent Process Automation platform that combines Robotic Process Automation (RPA), workflow orchestration, AI/LLM capabilities, intelligent document processing, and low-code tools to automate repetitive business processes. The platform enables enterprises and mid-market companies across industries such as finance, banking, logistics, automotive, retail, manufacturing, healthcare, and construction to automate tasks from simple office workflows to complex end-to-end processes, with supporting implementation, consulting, and training services.

Product overview

SAIO is an intelligent process automation platform developed by a technology company within the ING Group. The platform combines Robotic Process Automation (RPA), workflow orchestration (SAIO Navigator), system integrations, and AI capabilities including autonomous agents (SAIO AI Agents) and generative AI (SAIO Chat) in a single unified environment. The portfolio includes specialized modules for intelligent document processing (SAIO IDP), visual form building (SAIO Forms), and end-user robot/workflow creation (SAIO Client). SAIO enables businesses to automate processes from simple office tasks to complex end-to-end workflows across finance, accounting, HR, logistics, and other operational areas.

Differentiator

Problem solved

Functional benefit

Brands

• SAIO Navigator: Workflow and process management platform component for designing and managing automated processes.
• SAIO IDP
• SAIO Chat
• SAIO Forms
• SAIO AI Agents
• Roboweryfikator

Products and services

• SAIO Platform

Quantifiable outcome

• Contractor verification time reduced from 1 hour to 12-15 minutes
• +5 more outcomes

Named customers13 records

Segments9 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration11 records

AI capability10 records

Feature8 records

Partnerships

Four partnerships are on record, tiered strategic, core and major.

• Uniwersytet Ekonomiczny w Katowicach (University of Economics in Katowice)strategicStrategic or Co-development Partner · 1 June 2024Partnership established in June 2024 including workshops, training sessions, hackathons, and internship programs. SAIO collaborates with the university on educational initiatives to develop future automation talent. Joint organization of Financial Analyst Day 2026 with QUANTUM Scientific Circle.
• Partner Ecosystem (COGNIBE, 10Clouds Financial Institutions, Sii, and others)coreImplementation/ SI/ Consulting PartnerExtensive network of implementation and consulting partners including COGNIBE, 10Clouds Financial Institutions, Sii, Nidaros, Code932, Xelto, T2T, Synapse, Komp, Carbon, and grupa amd pedia. Partners provide implementation services, customer referrals, and help drive SME adoption of SAIO solutions.
• COGNIBEmajorImplementation/ SI/ Consulting PartnerImplementation partner providing RPA and AI automation solutions. Estimates 90% of projects are implemented in medium and large companies, with 80% of deployments in finance and accounting areas. Key partner for SME market penetration.
• 10Clouds Financial InstitutionsmajorImplementation/ SI/ Consulting PartnerImplementation partner specializing in financial sector automation. Notes that shortest decision cycles and greatest needs occur in companies with revenues up to 100 million PLN. 40% of deployments in accounting according to their statistics.

Scale indicators7 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• Nintex: Process management and automation vendor offering workflow, document automation, and RPA-adjacent capabilities. Competes with SAIO in the mid-market and process-orchestration layer.
• UiPath: Global leader in RPA and intelligent automation, offering a platform that combines RPA, process orchestration, AI, and low-code tools. Directly competes with SAIO's core RPA+BPM+AI stack across enterprise and mid-market segments.
• SS&C Blue Prism: Established enterprise RPA platform now owned by SS&C, focused on intelligent automation for regulated industries. Closely comparable to SAIO's enterprise-grade, banking-adjacent positioning.
• Automation Anywhere: Provider of an intelligent automation platform combining RPA, AI, and process orchestration. Competes head-to-head with SAIO in process automation across finance, HR, and operational use cases.
• Appian: Low-code process automation and BPM platform with AI and RPA capabilities, targeting enterprise and regulated-industry customers. Comparable to SAIO's combination of BPM (SAIO Navigator), AI, and integration features.

Emerging players

• Celonis: Process mining and execution platform increasingly extending into process automation and AI agents. Comparable to SAIO's intelligent automation and process-mining-adjacent roadmap.
• WorkFusion: AI-native digital workforce platform combining RPA with ML-based document processing. Comparable to SAIO's AI Agents and IDP capabilities, particularly for financial services.
• ABBYY: Intelligent document processing (IDP) vendor with OCR and AI extraction capabilities. Directly comparable to SAIO IDP for contract, invoice, and form processing use cases.

Broad incumbents

• Hyland (Nintex/OnBase competitor — Alfresco): Content services and process automation platform serving regulated and document-heavy enterprises. Broad incumbent competing in adjacent document-centric automation use cases.
• Microsoft Power Automate: Microsoft's low-code automation platform included in the Microsoft 365 / Dynamics ecosystem. Offers overlapping RPA, workflow, and AI agent capabilities as part of a much broader productivity and enterprise software suite.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/saio-automation

Compliance6 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about SAIO