xRM Studio
xRM Studio is a Microsoft Solutions Partner that implements, customizes, rescues, and supports Dynamics 365 Customer Engagement and Power Platform solutions for mid-market and enterprise clients across manufacturing, engineering, healthcare, and nonprofit verticals in the United States.
- Company typePrivate
- Founded2011
- HeadquartersSharpsburg, United States
- Headcount1–10
- GTM typeB2B
- OfferingServices
What xRM Studio does
xRM Studio (legal entity: xRM Studio, Inc.) is a privately-held, founder-owned Microsoft Solutions Partner incorporated in Maryland in 2011 and operationally headquartered in the Washington D.C. Metro area with a nearshore delivery team in Santo Domingo, Dominican Republic. The firm specializes in implementing, customizing, integrating, and supporting Microsoft Dynamics 365 Customer Engagement (CE) and Power Platform solutions — including Sales Hub, Customer Service Hub, custom model-driven apps, PowerApps (canvas and model-driven), Power Automate, and Power BI — using C#, TypeScript, PowerFx, and YAML. It also delivers AI and Copilot implementations built on Azure OpenAI (GPT-4o), Anthropic Claude, and OpenAI ChatGPT, alongside a "CRM Rescue" practice that audits and remediates failed Dynamics 365 deployments, custom integrations to ERP systems (Business Central, SAP, Oracle) and accounting/marketing platforms via Azure Integration Services and the Dataverse Web API, data migration from Salesforce or legacy CRMs, and ongoing managed-services retainers.
The company generates revenue through project-based professional services engagements — typically a Phase 1 implementation delivered in 8–12 weeks via a structured Discovery → Assessment → Implementation → Go-Live methodology — supplemented by post-go-live retainer packages for administration, enhancement development, and system health monitoring, with most clients remaining on retainer after launch. Pricing is quote-based; no standard pricing tiers are publicly disclosed, and a free 30-minute discovery call is the primary lead-conversion mechanism. Its customer base spans Federal Government agencies, Fortune 500 enterprises, mid-market manufacturers (Phillips Corporation, Sunbelt Rentals, Jacob Stern & Sons, Pro-Cut International), engineering firms (Quiddity Engineering), healthcare and medical-device companies (Strategic Healthcare Programs, MacuLogix), and nonprofit/arts institutions (Arabella Advisors, Glenstone Museum). Headcount is reported at 1–10 employees, the firm is founder-led by CEO and Principal Architect Paul Reitmeyer, and there is no disclosed external funding or parent company.
xRM Studio firmographics
Firmographics- Name
- xRM Studio
- Legal name
- xRM Studio, Inc.
- Website
- https://xrmstudio.com
- Company type
- Private
- Founded year
- 2011
- Operating status
- Operating
- Headcount range
- 1–10 employees
- Short description
- xRM Studio is a Microsoft Solutions Partner that implements, customizes, rescues, and supports Dynamics 365 Customer Engagement and Power Platform solutions for mid-market and enterprise clients across manufacturing, engineering, healthcare, and nonprofit verticals in the United States.
- Ownership category
- akta.pro rank
xRM Studio industry classification
Industry- Product category
- CRM Implementation Services
- NAICS
- Computer Systems Design and Related Services (54151), Custom Computer Programming Services (541511), Computer Systems Design Services (541512), Other Computer Related Services (541519)
- SIC
- Services-Computer Programming, Data Processing, Etc. (7370), Services-Computer Programming Services (7371), Services-Computer Integrated Systems Design (7373)
- akta.pro primary industry
- ITSM Platform Implementation & Administration (ServiceNow/JSM/BMC/etc.) (BPAEAJAC)
- akta.pro secondary industry
- ITIL/ITSM Process Consulting & Implementation (BPAEAJAB)
Keywords
Where xRM Studio is headquartered
LocationHeadquarters
- HQ city
- Sharpsburg
- HQ country
- United States
- HQ region
- North America
Offices3 records
Markets served
xRM Studio business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Technology or R&D, Marketing or Sales, Operations, Infrastructure
Revenue model
- Professional Services / Consulting: Project-based consulting for Dynamics 365 CE implementations, Power Platform development, AI implementations, integrations, and custom development. Follows structured delivery methodology (Discovery → Assessment → Implementation → Go-Live) over 8-12 weeks for Phase 1 implementations.
- Ongoing Retainer Services: Ongoing administration, enhancement development, and system health monitoring retainer packages. Keep systems running smoothly after go-live. Most clients remain on retainer post go-live.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Other | Pay-as-you-go | Free Discovery Call - 30-minute consultation |
Go-to-market motion2 records
Distribution channels3 records
Marketing channels5 records
xRM Studio product offering
Product offeringCore offering
xRM Studio is a Microsoft Solutions Partner that implements, customizes, and supports Microsoft Dynamics 365 Customer Engagement (CE) and Microsoft Power Platform solutions for mid-market and enterprise organizations. Core services include full D365 CE implementation and customization (Sales Hub, Customer Service Hub, custom apps), Power Platform development (PowerApps, Power Automate, Power BI), AI and Copilot implementations, custom development and integrations (ERP, Azure middleware, APIs), CRM Rescue for failed implementations, and data migration from legacy systems. The firm also provides ongoing retainer-based managed services post go-live.
Product overview
xRM Studio is a Microsoft Solutions Partner offering consulting and implementation services for the Microsoft customer engagement platform. The core offering is Dynamics 365 Customer Engagement (CE), which they implement, customize, rescue from failed deployments, and optimize. Complementing this is the Power Platform (PowerApps, Power Automate, and Power BI) for building custom low-code applications, workflow automation, and business intelligence. AI & Copilot services add generative AI capabilities through Dynamics 365 Copilot, Azure OpenAI, and third-party AI models. Custom Development extends the platform via plugins, PCF controls, Azure Functions, and REST APIs. Integration Services connect Dynamics 365 to ERP systems (Business Central, SAP, Oracle), accounting software, and marketing platforms. The portfolio also includes specialized services for CRM Rescue (fixing failed implementations), Data Migration (from Salesforce and legacy systems), and ongoing Retainer Services for system administration and support.
Differentiator
Problem solved
Functional benefit
Products and services
- Dynamics 365 Customer Engagement (CE) Implementation Full implementation, customization, and configuration of Microsoft Dynamics 365 Customer Engagement (Sales Hub, Customer Service Hub, and custom model-driven apps) for mid-market and enterprise customers. Covers greenfield deployments, CRM rescue from failed implementations, optimization of existing systems, custom entities, business process flows, plugin/workflow development, JavaScript and PCF controls, and security role design.
- Power Platform Development Custom PowerApps (canvas and model-driven), Power Automate flows, and Power BI dashboards that replace spreadsheets and manual processes with scalable solutions. Includes offline-capable apps, approval workflows, document generation, and executive dashboards with row-level security for clients needing low-code apps without a full CRM implementation.
- AI & Copilot Services AI-powered CRM solutions including Dynamics 365 Copilot agents, generative AI workflows, and custom AI implementations using Azure OpenAI (GPT-4o), Claude (Anthropic), and ChatGPT (OpenAI). Covers AI assessment, build & deploy, and measure & scale phases including AI-generated record summaries, email drafting, natural language to Dataverse queries, agentic multi-step workflow automation, and custom knowledge retrieval.
- Custom Development Custom web and mobile applications, REST APIs, and custom tools built on the Microsoft stack, including plugin development, PCF controls, Azure Functions, and custom connector development for clients needing capabilities beyond standard platform configuration.
- CRM Rescue Audit, remediation planning, and system restoration for failed Microsoft Dynamics 365 CE deployments. Includes fixing broken projects delivered by other partners, internal teams, or freelancers, getting the CRM to where it should have been from the start.
- Integrations Connects Dynamics 365 CE to ERP systems (Microsoft Business Central, SAP, Oracle), accounting systems, marketing tools, and custom platforms via APIs, Azure services (Azure Functions, Logic Apps, Service Bus, API Management), and custom connectors. Includes Dataverse Web API custom integrations and custom API/middleware development with production-grade error handling.
- Data Migration Migration services from Salesforce, legacy CRM, or spreadsheets to Dynamics 365 CE with full mapping, cleansing, validation, and deduplication, targeting zero data or productivity loss during transition.
- Retainer Services Ongoing administration, enhancement development, and system health monitoring retainer packages to keep Dynamics 365 systems running smoothly after go-live, including user support and regular system health checks.
Quantifiable outcome
- Phase 1 implementation typically delivered in 8-12 weeks using agile weekly sprints
- +2 more outcomes
Companies that use xRM Studio
Customer profileNamed customers9 records
Segments4 records
Ideal customer profiles4 records
xRM Studio technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration16 records
AI capability12 records
Feature8 records
xRM Studio partnerships and signals
Strategic signalPartnerships
One partnership is on record.
- MicrosoftcoreCertified Microsoft Solutions Partner since 2011. Tier 1 Cloud Solution Provider with direct Microsoft support channels, early access to platform features, and deep relationships. Specializes exclusively in Microsoft Dynamics 365 CE, Power Platform, Azure Cloud, and custom development on the Microsoft stack.
Scale indicators4 records
Recent moves6 records
Expansion highlights5 records
xRM Studio competitors and assessment
Company assessmentDirect peers
- Hitachi Solutions: Microsoft Dynamics 365 and Power Platform-focused consultancy with deep implementation, migration, and customization capabilities. One of the longest-standing large Dynamics partners, directly comparable in service mix and Microsoft-only positioning to xRM Studio but at significantly larger scale.
- JourneyTEAM: Microsoft Gold Partner focused on Dynamics 365 CE, Power Platform, and Azure implementations with a strong mid-market and enterprise practice. Directly comparable in Microsoft-stack specialization, AI/Copilot services, and CRM implementation focus.
- Sonoma Partners: Chicago-based Microsoft Dynamics 365 Gold Partner specializing in CRM and ERP implementations for mid-market and enterprise clients. Closely comparable boutique-to-mid-tier Dynamics partner with similar vertical focus and project-based delivery model.
- Altriva Solutions: Boutique Microsoft Dynamics 365 and Power Platform partner specializing in CRM implementations, custom development, and integrations. Closely comparable in size, Microsoft-only focus, and CRM Rescue-style service offerings.
- Pacejet Logistics (Rand Group): Microsoft Dynamics 365 Gold Partner focused on CRM, ERP, and Power Platform implementations for mid-market and enterprise clients, with notable AI/Copilot work. Closely comparable boutique Dynamics partner with similar service mix, including integrations and custom development.
Broad incumbents
- Infosys: Global IT services and consulting firm with a Microsoft Dynamics 365 practice serving large enterprises. Comparable in Dynamics implementation and AI/Copilot work but operates globally with thousands of consultants across many technology stacks.
- HCLTech: Global IT services firm with a Microsoft Business Applications practice delivering Dynamics 365 and Power Platform implementations to enterprise clients. Highly comparable in Microsoft platform focus but vastly larger scale and broader service portfolio including infrastructure and managed services.
- RSM US: Large US audit, tax, and consulting firm with a significant Microsoft Dynamics 365 ERP/CRM practice for middle-market clients. Comparable in mid-market Dynamics implementation focus and integrated business consulting, but operates at much larger scale with non-Microsoft services.
- Wipfli LLP: Top-20 US accounting and advisory firm with a substantial Microsoft Dynamics 365 practice serving mid-market and enterprise clients. Comparable in targeting mid-market Dynamics buyers with bundled advisory + implementation services, but broader portfolio.
- Avanade: Accenture/Microsoft joint venture and largest dedicated Microsoft Dynamics 365 partner globally, offering end-to-end D365 CE, Power Platform, and Azure services to enterprise clients. Highly comparable as the dominant incumbent in xRM Studio's exact same service category, though vastly larger in scale.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks5 records
Key highlights6 records
Customer concentration
xRM Studio social profiles
Digital presencexRM Studio financial estimates
Financial estimateRevenue estimate
Valuation estimate
xRM Studio leadership team
Management profileNumber of profiles
Profiles1 record
xRM Studio funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
xRM Studio M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about xRM Studio
What does xRM Studio do?
xRM Studio is a Microsoft Solutions Partner that implements, customizes, and supports Microsoft Dynamics 365 Customer Engagement (CE) and Microsoft Power Platform solutions for mid-market and enterprise organizations. Core services include full D365 CE implementation and customization (Sales Hub, Customer Service Hub, custom apps), Power Platform development (PowerApps, Power Automate, Power BI), AI and Copilot implementations, custom development and integrations (ERP, Azure middleware, APIs), CRM Rescue for failed implementations, and data migration from legacy systems. The firm also provides ongoing retainer-based managed services post go-live.
Is xRM Studio a public or private company?
xRM Studio is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was xRM Studio founded?
xRM Studio was founded in 2011. It employs 1 to 10 people.
Where is xRM Studio based?
xRM Studio is headquartered in Sharpsburg, United States, in the North America region.
How does xRM Studio make money?
Two revenue lines are on record. Professional Services / Consulting is the primary driver. The others are ongoing Retainer Services.
Who are xRM Studio's main competitors?
Direct peers on record are Hitachi Solutions, JourneyTEAM, Sonoma Partners, Altriva Solutions and Pacejet Logistics (Rand Group). Broad incumbents are Infosys, HCLTech, RSM US, Wipfli LLP and Avanade.
Does xRM Studio have an API?
No public API is recorded for xRM Studio.
What industry is xRM Studio in?
xRM Studio's product category is CRM Implementation Services. Its primary akta.pro industry code is BPAEAJAC, ITSM Platform Implementation & Administration (ServiceNow/JSM/BMC/etc.), with a secondary code of BPAEAJAB, ITIL/ITSM Process Consulting & Implementation. Its NAICS code is 54151 and its SIC code is 7370.