Radius Technology Solutions

What Radius Technology Solutions does

Radius Technology Solutions Limited is a UK-based managed IT services provider headquartered at 140 Coniscliffe Road, Darlington, County Durham, and operating as the IT services division within the Clive Owen LLP Group of Companies. The company serves small and medium-sized businesses across diverse sectors including legal, engineering, public relations, inspection services, and leisure, with a stated focus on clients that prefer a local, personalised partner over large national providers. Its service portfolio is anchored on TotalCare, an all-inclusive managed IT support plan priced on a fixed monthly basis per device and location, complemented by Pre-Payment/Block Hours and Ad-Hoc support tiers.

The company's product surface is built predominantly around the Microsoft ecosystem, including Azure Virtual Desktops (with multi-session Windows 10/11), Office 365, Hosted Telephony, Internet & Connectivity, and WiFi Networks, alongside a Cloud Backup platform that integrates with Microsoft 365, Google Workspace, Xero, QuickBooks Online, and Kubernetes environments. The Cloud Backup service is differentiated by InstantData instant-recovery technology and AI-powered malware detection plus data tagging. Cybersecurity services are delivered using third-party endpoint protection platforms (SentinelOne, CrowdStrike, Microsoft Defender) combined with Microsoft Entra ID-based conditional access. The company also offers custom software development under the EPIC Suite brand. The core revenue mechanic is recurring monthly subscriptions (TotalCare, cloud services, connectivity), with smaller usage-based and professional services components.

Name

Radius Technology Solutions

Legal name

Radius Technology Solutions Limited

Website

https://radiusit.co.uk

Company type

Private

Founded year

2004

Operating status

Operating

Headcount range

1–10 employees

Short description

Radius Technology Solutions is a UK-based managed IT services provider in Darlington, serving SMBs with Microsoft-centric managed support, Azure Virtual Desktops, cloud backup, cybersecurity, and the EPIC Suite software product.

Ownership category

akta.pro rank

Product category

Managed IT Services

NAICS

Computer Facilities Management Services (541513), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (5182)

SIC

Services-Computer Programming, Data Processing, Etc. (7370), Services-Facilities Support Management Services (8744)

akta.pro primary industry

Edge Storage & Data Management (Caching, Backup, Local Data Lakes) (HDABAOAD)

akta.pro secondary industries

Edge Resilience & Continuity (Redundancy, Remote Hands, DR at Edge) (HDABAOAJ), Business/Enterprise Fixed Connectivity Providers (SME/Enterprise Broadband) (HDAIABAI)

Keywords

• Managed IT services
• Cloud backup solutions
• Cybersecurity services
• IT support plans
• Virtual desktop infrastructure

Headquarters

HQ city

Darlington

HQ country

United Kingdom

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure

Revenue model

1. Managed IT Support (TotalCare): All-inclusive managed IT support sold on a fixed monthly price per device and location. Customers stay in control of costs with a predictable monthly fee. This is the primary recurring revenue stream.
2. Pre-Payment / Block Hours: Pre-payment or block hours agreements where customers pay a fixed monthly amount for a set number of support hours. Unused hours roll forward for up to 3 months, with additional hours charged at standard rates.
3. Ad-Hoc Support: On-demand support access for smaller organisations requiring a minimum of half an hour of support time purchased per month, rolling over for up to 3 months if unused. No SLA applies.
4. Cloud Services (Azure, Office 365, Cloud Backup, Hosted Telephony): Subscription-based cloud services including Azure Virtual Desktops, Office 365, Cloud Backup, and Hosted Telephony. Bespoke pricing options provide simplicity, flexibility, and allow for future growth.
5. Cyber Security Services: Scalable and customisable business cybersecurity solutions. Sold as part of TotalCare packages or as standalone managed security services.
6. Software Development (EPIC Suite): Custom software development services including the proprietary EPIC Suite product, likely sold as project-based professional services or licensed software.
7. Internet & Connectivity / WiFi Networks: Connectivity and WiFi network services sold as part of managed IT packages or as standalone services for business internet and networking needs.

Pricing tiers

Go-to-market motion1 record

Distribution channels2 records

Marketing channels5 records

Core offering

Radius Technology Solutions is a UK managed IT services provider that delivers outsourced IT support, cloud, cybersecurity, connectivity, and custom software development to small and medium-sized businesses. Its core offering is the TotalCare all-inclusive managed IT support plan sold on a fixed monthly subscription per device and location, complemented by Azure Virtual Desktops, Microsoft Office 365, Cloud Backup, Hosted Telephony, cybersecurity, internet/WiFi, and the proprietary EPIC Suite software product.

Product overview

Radius Technology Solutions is an IT services company offering a portfolio of managed services and technology solutions primarily built around the Microsoft ecosystem. The core offering consists of TotalCare (all-inclusive managed IT support) alongside flexible Pre-Payment/Block Hours and Ad-Hoc support plans. Cloud services include Azure Virtual Desktops, Microsoft Office 365, Cloud Backup (with AI-powered malware detection and InstantData instant recovery), and Hosted Telephony. The company also provides Cyber Security services, Internet & Connectivity, WiFi Networks, and custom Software Development including the proprietary EPIC Suite product. These services are delivered by a certified IT team and are primarily targeted at small and medium-sized businesses in the UK.

Differentiator

Problem solved

Functional benefit

Brands

• TotalCare: All-inclusive IT support plans offering fixed-price monthly support for devices and locations
• EPIC Suite

Products and services

• TotalCare Managed IT Support All-inclusive managed IT support plan priced per month based on the number of devices and locations, providing comprehensive IT coverage including proactive monitoring, network security, cloud services, and data backup and recovery for small and medium-sized businesses.
• Pre-Payment / Block Hours Support Pre-payment or block hours support agreement where customers pay a fixed monthly amount for a set number of support hours; unused hours roll forward for up to 3 months with additional hours charged at standard rates.
• Ad-Hoc IT Support On-demand IT support access for smaller organisations with a minimum half-hour of support time purchased per month, rolling over for up to 3 months if unused; no SLA attached.
• Azure Virtual Desktops Microsoft Azure-based virtual desktop solution providing secure remote desktop access from any internet-ready device using multi-session Windows 10/11, with two-factor authentication, conditional access, instant scalability, and cost efficiency via a pay-as-you-go model.
• Microsoft Office 365 Microsoft Office 365 cloud productivity service bringing together cloud versions of Microsoft's communications software and Office Professional Plus desktop suite, offering seamless cross-platform working, 24/7 access to email, documents, contacts, and calendars on most devices.
• Cloud Backup Cloud-first backup platform with zero hardware required, protecting servers, workstations, Azure VMs, endpoints, cloud-native environments (Kubernetes), and SaaS business applications including Microsoft 365, Google Workspace, Xero, and QuickBooks Online, with AI-powered malware detection and instant recovery.
• Hosted Telephony Cloud-based hosted telephony service enabling voice communication solutions as part of the broader communications and connectivity offerings.
• Internet & Connectivity Internet and connectivity solutions providing business internet access and network connectivity services.
• WiFi Networks WiFi network solutions providing wireless network design, deployment, and management for business environments.
• Cyber Security Services Scalable and customisable cybersecurity solutions encompassing network security, threat detection, and best practice security protocols to protect business data and IT systems, delivered as part of TotalCare or as standalone managed security services.
• Custom Software Development Software development services including the EPIC Suite product, offered as a distinct service line under the Development menu.
• EPIC Suite Proprietary software product developed by Radius Technology Solutions, offered as part of the company's software development portfolio.

Quantifiable outcome

• Instant recovery of data within minutes using InstantData technology, enabling immediate resumptions of business operations
• +1 more outcomes

Named customers5 records

Segments3 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration12 records

AI capability9 records

Feature4 records

Partnerships

One partnership is on record.

• Clive Owen LLPcoreOthersRadius Technology Solutions Limited is part of the Clive Owen LLP Group of Companies. Clive Owen LLP is an accounting and business advisory firm based in the North East of England. Radius Technology Solutions operates as the IT services division within this broader professional services group.

Scale indicators2 records

Recent moves6 records

Expansion highlights4 records

Direct peers

• Node4: UK-based cloud, data centre, and managed services provider offering Azure hosting, backup, and security. Comparable in Microsoft-aligned cloud and managed services offering to UK mid-market.
• Littlefish: UK-based managed IT services and cloud provider targeting SMB and mid-market clients. Direct comparable in service mix (managed support, cloud, cybersecurity) and customer segment to Radius Technology Solutions.
• FluidOne: UK managed service provider and connectivity company delivering cloud, cybersecurity, and unified communications to SMBs. Closely comparable in product breadth (connectivity, cloud backup, security) and UK SMB target market.
• Phoenix Software: UK IT solutions and managed services provider focused on Microsoft, cloud, and security for SMB and mid-market. Closely comparable product breadth and customer segment to Radius.
• Bytes Software Services: UK IT services and software licensing specialist offering managed services, cloud, and security. Comparable SMB/mid-market UK customer base and Microsoft ecosystem alignment to Radius.
• ANS Group: UK-based managed cloud and digital transformation provider offering Azure-centric services, cloud backup, and managed security. Direct comparable given Radius's Microsoft Azure-centric stack and SMB focus.

Broad incumbents

• Daisy Corporate Services: Large UK telecoms and IT services provider with significant managed services, connectivity, and cloud offerings. Broad incumbent overlapping with Radius's connectivity, telephony, and managed IT lines.
• Microsoft: Underlying hyperscaler and platform provider whose Azure, Microsoft 365, Defender, and Entra ID ecosystem forms the backbone of Radius's offerings. Broad incumbent whose partner economics and direct-to-customer moves materially affect Radius's economics.
• Trustmarque: Larger UK IT services and solutions provider offering managed services, cloud, and software licensing. Wider portfolio than Radius but overlapping SMB/mid-market customer base and Microsoft ecosystem alignment.
• Claranet: Established European cloud and managed services provider with strong UK presence offering Azure hosting, managed cloud, and security. Larger incumbent with overlapping SMB/mid-market Microsoft cloud focus.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/radiusituk
• LinkedInlinkedin.com/company/radius-tech-services

Revenue estimate

Valuation estimate

Number of profiles

Profiles7 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Radius Technology Solutions