Leora Healthcare

What Leora Healthcare does

Leora Healthcare is an Australian private care services provider founded in 2008, originally as Afea Care Services and rebranded to its current name in 2024. The company delivers disability, aged care, and mental health services across all Australian states and territories, serving NDIS participants, older Australians receiving in-home aged care, employer clients through a mental health Employee Assistance Program (EAP), and post-hospital patients requiring transitional support.

The service portfolio includes NDIS-registered disability care (home and community care, Supported Independent Living, Specialist Disability Accommodation across multiple NSW and VIC properties), aged care Support at Home and private self-funded care via My Aged Care, complex/high-intensity nursing services, and a technology-led mental health EAP delivered through a mobile app and employer dashboard. The EAP is built around a generative-AI text chatbot providing 24/7 mental health self-evaluation, self-assessments, and service directory access, positioned to complement rather than replace human-led therapy. Compliance footprint includes ISO 9001, NDIS Practice Standards, Aged Care Quality Standards, Attendant Care Industry Standard (ACIS), and the Privacy Act 1988.

Revenue mechanics are diversified across managed services for government-funded programs (NDIS pricing set annually by NDIA, Home Care Packages through My Aged Care), subscription/recurring for the B2B mental health EAP, and professional services for private self-funded care. GTM is sales-led via direct outreach, assessments, care planning, referrals, and coordination with funding bodies; marketing is multi-channel spanning content, social media, email newsletters, and client testimonials. The company is founder-controlled under Co-CEO Esha Oberoi, with no disclosed institutional investors, funding rounds, M&A activity, or subsidiaries.

Name

Leora Healthcare

Legal name

Leora Healthcare

Website

https://leorahealth.com.au

Company type

Private

Founded year

2008

Operating status

Operating

Headcount range

501–1,000 employees

Short description

Leora Healthcare is an Australian private provider of NDIS disability care, aged care home support, and an AI-enabled mental health Employee Assistance Program, serving participants across all Australian states and territories from offices in Sydney and Melbourne.

Ownership category

akta.pro rank

Product category

Disability and Aged Care Services

NAICS

Services for the Elderly and Persons with Disabilities (62412), Services for the Elderly and Persons with Disabilities (624120), Home Health Care Services (62161), Continuing Care Retirement Communities and Assisted Living Facilities for the Elderly (62331), Assisted Living Facilities for the Elderly (623312)

SIC

Services-Home Health Care Services (8082), Services-Nursing & Personal Care Facilities (8050), Services-Skilled Nursing Care Facilities (8051), Services-Social Services (8300)

akta.pro primary industry

Personal Care & ADL Assistance (bathing, dressing, toileting, mobility) (HLADAGAA)

akta.pro secondary industries

Companion Care & Social Support (non-clinical) (HLADAGAB), Private Duty 24/7 Nursing (RN/LPN) In-Home Care (HSABAHAJ), Dementia & Alzheimer’s Respite Care (HSABAGAF)

Keywords

• Disability care services
• Aged care services
• Home care packages
• Mental health support
• Employee assistance program

Headquarters

HQ city

Chatswood

HQ country

Australia

HQ region

Oceania

Offices2 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Supply Chain, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. NDIS Disability Care Services: Government-funded disability support services through the National Disability Insurance Scheme, including home and community care, supported independent living (SIL), and Specialist Disability Accommodation (SDA) support.
2. Aged Care Home Support: Home care package services through My Aged Care, including Support at Home program (formerly Home Care Packages) for older Australians requiring in-home support.
3. Mental Health EAP Platform: AI-powered Employee Assistance Program delivered through app and employer dashboard, offering mental health support, self-help tools, and access to healthcare practitioners.
4. Private Self-Funded Care: Fee-for-service private care for individuals not using government funding, providing immediate access to care services.

Pricing tiers

Go-to-market motion1 record

Distribution channels1 record

Marketing channels5 records

Core offering

Leora Healthcare is an Australian registered NDIS and aged care provider delivering in-home and community disability support, Supported Independent Living (SIL) and Specialist Disability Accommodation (SDA), My Aged Care Support at Home packages, complex/high-intensity clinical care, and post-hospital transition support. The company also offers a Mental Health Employee Assistance Program (EAP) accessed via a mobile app and employer dashboard, featuring an AI chatbot that complements human-led therapy.

Product overview

Leora Healthcare offers a portfolio of care services spanning three core areas: Disability Care (NDIS-registered services including home and community care, SIL, SDA accommodation, and attendant care for icare/TAC), Aged Care (Support at Home through Home Care Packages, private self-funded care, and self-managed options), and Mental Health (AI-powered Employee Assistance Program via mobile app and employer dashboard with 24/7 chatbot access, self-assessments, service directory, and healthcare professional connections). The organization also provides post-hospital transition support and complex care services for individuals with high-intensity medical needs. SDA properties are offered across multiple Australian locations in NSW and VIC.

Differentiator

Problem solved

Functional benefit

Brands

• Leora EAP: Employee Assistance Program powered by AI chatbot for mental health support

Products and services

• Disability Care Services Registered NDIS and icare disability support including in-home and community care, Supported Independent Living (SIL), and attendant care for icare and TAC clients in Victoria. Provided to individuals with disabilities and their families.
• Aged Care Services In-home aged care services for older Australians through My Aged Care Support at Home (formerly Home Care Packages), self-managed aged care, and private self-funded care pathways.
• Mental Health Employee Assistance Program (Leora EAP) Modern Employee Assistance Program offering employees immediate mental health services through a mobile app and an employer dashboard, featuring an AI chatbot for mental health self-evaluation, self-assessments, a service directory, and access to healthcare professionals. Sold to employer customers as a workplace wellbeing benefit.
• Post-Hospital Support Hospital-to-home assistance guiding clients through discharge and recovery transitions, coordinating care from hospital to home for individuals being discharged from hospital.
• Specialist Disability Accommodation (SDA)
• Complex Care / High Care Services

Quantifiable outcome

• Best Places to Work recognition for 5 consecutive years (2021-2025)
• +4 more outcomes

Named customers7 records

Segments4 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability2 records

Feature1 record

Partnerships

Three partnerships are on record, tiered core and minor.

• Liverty HousingcoreStrategic or Co-development PartnerLeora Healthcare serves as the onsite care provider for Liverty Housing's Specialist Disability Accommodation (SDA) apartments, including the Gadsden property in West Melbourne. Leora provides 24/7 support workers at these SDA residences, delivering daily living assistance and care services to residents.
• Commonwealth Bank of Australia (CommBank)minorStrategic or Co-development PartnerLeora partnered with Commonwealth Bank of Australia to launch a Financial Wellbeing Program, providing financial wellness resources and support to clients and potentially staff.
• hipagesminorGTM or Marketing PartnerA Fireside Chat was conducted with hipages' Roby Sharon-Zipser, suggesting a partnership or collaborative relationship between Leora and hipages for mutual networking and thought leadership.

Scale indicators2 records

Recent moves7 records

Expansion highlights5 records

Broad incumbents

• Australian Unity: Mutual company providing retirement living, aged care, NDIS disability services, home care, and wellbeing products. Overlaps with Leora's aged, disability, and wellbeing/EAP product set.
• Bolton Clarke: Large Australian provider of residential aged care, retirement living, and home and community support, formed from the merger of Royal District Nursing Service and RSL Care. Overlaps with Leora's aged care home support and post-hospital discharge services.
• HammondCare: Independent Christian charity providing residential aged care, dementia-specific services, home care, and palliative care. Comparable to Leora's dementia support, aged care, and complex care offerings.

Direct peers

• Just Better Care: National in-home care franchise network delivering NDIS, aged care, and disability support across Australia. Comparable to Leora's in-home personal care and community support services.
• Feros Care: Australian in-home aged care and disability provider offering Home Care Packages, Commonwealth Home Support, NDIS, and a digital health/virtual care platform. Comparable to Leora's blended aged + disability + digital health model.
• Converge International: Leading Australian Employee Assistance Program (EAP) and mental health provider delivering workplace wellbeing, counselling, and crisis support to employers. Directly comparable to Leora's mental health EAP platform vertical.
• Home Instead Australia: National franchise network delivering non-medical in-home aged and dementia care services. Closely comparable to Leora's personal care, ADL assistance, and dementia support offerings.
• Aruma: National NDIS-registered disability services provider (formerly House with No Steps and Aruma) operating supported independent living, SDA, and community participation services. Directly overlaps Leora's SIL/SDA and home and community care offerings.
• Life Without Barriers: One of Australia's largest NDIS and out-of-home care providers, offering disability, aged care, and child, youth and family services nationally. Closely comparable to Leora's NDIS disability core and complex care footprint.
• Silver Chain Group: Major Australian provider of in-home health, aged, and palliative care services including hospital-in-the-home and personal care. Comparable to Leora's in-home aged care and post-hospital support service lines.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/leorahealth
• LinkedInlinkedin.com/company/leorahealth
• Instagraminstagram.com/leorahealth
• TikToktiktok.com/@leorahealth

Compliance5 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles4 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Leora Healthcare