IMS Home Care
IMS Home Care is a family-owned, non-medical in-home care agency serving elderly individuals, post-operative patients, and disabled adults in the Greater Chicago area through companion, personal, live-in, outpatient short-term, and transitional care services.
- Company typePrivate
- Founded2006
- HeadquartersDes Plaines, United States
- Headcount101–250
- GTM typeB2C
- OfferingServices
What IMS Home Care does
IMS Home Care is a privately held, family-owned non-medical home care agency headquartered in Des Plaines, Illinois, with operations focused on the Greater Chicago metropolitan area, including North Shore and Northwest Suburbs. Founded approximately 15 years ago, the firm delivers private in-home caregiving services to elderly individuals, post-operative patients, disabled adults, and family caregivers seeking respite. Its offering is organized into five core service modules: Companion Care, Personal Care, Live In Care, Outpatient Short Term Care, and Transitional Care, each delivered on an hourly or full-time, day-or-night basis to private residences as well as independent living, assisted living, and nursing home settings.
The business model is direct-to-consumer and fee-for-service, with custom rates quoted after a complimentary in-home assessment and caregiver matching process. There is no proprietary technology platform; the firm relies on standard office productivity tools (Microsoft Forms for staff surveys and EVV missed-punch forms, Canva for caregiver training content) and a small marketing presence across Facebook, Instagram, Twitter, and its corporate website. Customer acquisition combines organic social, referral programs, and community/association channels (including a charter membership in the National Private Duty Association and Illinois Department of Health licensing).
The firm is actively expanding within its existing geography: a new Magnificent Mile location at 515 N State St., Chicago is planned for 2026 to handle new client inquiries and serve as a training site for new hires. No external funding, acquisitions, or institutional investors are disclosed, and revenue figures are not publicly available. Customer concentration is diffuse across individual consumers, with long-tenure cases (e.g., a client since 2013) cited as evidence of caregiver continuity and retention.
IMS Home Care firmographics
Firmographics- Name
- IMS Home Care
- Legal name
- IMS Home Care
- Website
- https://imshomecare.net
- Company type
- Private
- Founded year
- 2006
- Operating status
- Operating
- Headcount range
- 101–250 employees
- Short description
- IMS Home Care is a family-owned, non-medical in-home care agency serving elderly individuals, post-operative patients, and disabled adults in the Greater Chicago area through companion, personal, live-in, outpatient short-term, and transitional care services.
- Ownership category
- akta.pro rank
IMS Home Care industry classification
Industry- Product category
- Home Care Services
- NAICS
- Services for the Elderly and Persons with Disabilities (624120), Services for the Elderly and Persons with Disabilities (62412)
- SIC
- Services-Home Health Care Services (8082), Services-Nursing & Personal Care Facilities (8050)
- akta.pro primary industry
- Personal Care / Non-Medical Home Care (Private Duty) (HLAFAEAB)
- akta.pro secondary industries
- In-Home Respite Care (Hourly/Short-Shift) (HSABAGAA), Conversation, Cognitive Stimulation & Activity Facilitation (HSABAAAB), Dementia/Alzheimer’s In-Home Care (Non-Medical) (HLADAGAG), Live-In Respite Care (Multi-Day) (HSABAGAC)
Keywords
Where IMS Home Care is headquartered
LocationHeadquarters
- HQ city
- Des Plaines
- HQ country
- United States
- HQ region
- North America
Offices2 records
Markets served
IMS Home Care business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Marketing or Sales, Technology or R&D, Others
Revenue model
- In-Home Care Services: Fee-for-service model providing non-medical home care including companion care, personal care, live-in care, outpatient short-term care, and transitional care. Services are offered hourly or full-time, with rates customized based on care type and frequency. The company accepts referrals and serves clients directly through a free consultation and assessment process.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Usage-based | Pay-as-you-go | Hourly care services - flexible scheduling based on client needs |
Go-to-market motion1 record
Distribution channels1 record
Marketing channels4 records
IMS Home Care product offering
Product offeringCore offering
IMS Home Care provides non-medical in-home care services to elderly and disabled clients in the Greater Chicago area, delivered by employed caregivers who assist with daily living activities, personal care, companionship, and post-procedure recovery. Services are tailored through a complimentary in-home assessment and offered hourly or full-time, day or night, across private residences, independent and assisted living communities, and nursing homes.
Product overview
IMS Home Care is a family-owned home care agency providing private in-home care services for the elderly. The company operates as a single integrated service offering with five interconnected care modules: Companion Care (social interaction and Alzheimer's support), Personal Care (daily living assistance with dressing, grooming, bathing, mobility, medication reminders, and housekeeping), Live In Care (continuous around-the-clock companionship), Outpatient STC (post-procedure and physician appointment assistance with transportation), and Transitional Care (respite care for family caregivers). All services include a complimentary in-home assessment, caregiver matching, and flexible hourly or full-time scheduling.
Differentiator
Problem solved
Functional benefit
Products and services
- Companion Care Personalized companionship services for elderly individuals, including social interaction, practical assistance, and specialized Alzheimer's support; caregivers engage clients in meaningful activities, support memory care, and provide a comforting presence.
- Personal Care Non-medical support services including dressing, grooming, bathing, toileting, mobility assistance, medication reminders, meal planning and preparation, light housekeeping, shopping and errands, and companionship for seniors and disabled individuals.
- Live In Care Around-the-clock in-home support providing elderly companionship, social interaction, and dedicated care companion services for seniors living alone or needing constant assistance.
- Outpatient STC (Short Term Care) Personalized assistance for outpatient procedures, day surgeries, and physician appointments; care plans customized to specific patient needs including transportation to and from appointments for cataract surgery, podiatry, dermatology, and various orthopedic or neurological procedures.
- Transitional Care Respite care and in-home support services that give family caregivers breaks while ensuring loved ones receive assistance with dressing, bathing, transfers, personal care, household chores, and nutritious meal preparation.
Quantifiable outcome
- Nearly 9 in 10 seniors desire to remain in their homes (industry statistic supporting value proposition)
Companies that use IMS Home Care
Customer profileNamed customers6 records
Segments4 records
Ideal customer profiles3 records
IMS Home Care technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration2 records
IMS Home Care partnerships and signals
Strategic signalPartnerships
One partnership is on record.
- National Private Duty AssociationcoreCharter member of the National Private Duty Association, indicating adherence to industry standards and best practices for private duty home care services.
Scale indicators2 records
Recent moves6 records
Expansion highlights4 records
IMS Home Care competitors and assessment
Company assessmentBroad incumbents
- Addus HomeCare: Public personal care services company with a large Illinois Medicaid personal care business and adult day services. Overlaps with IMS in personal care and elderly services but operates at significantly larger scale with a different payer mix.
- Help at Home: PE-backed, multi-state personal care services provider focused on Medicaid-funded home and community-based services. Significant presence in Illinois and competes for caregiver labor with IMS in the same geography.
Direct peers
- Senior Helpers: Franchise-based senior home care with companion, personal, and respite services plus specialized dementia and Parkinson's programs. Comparable scope and target customer to IMS Home Care.
- Amada Senior Care: National franchise providing in-home non-medical care, including companion, personal, and respite services, with strong operations in Illinois. Directly comparable service offering and customer base.
- BrightStar Care: National franchise network offering companion care, personal care, and skilled home care via locally owned agencies. Directly comparable to IMS Home Care in service menu, target customer (seniors wanting to age in place), and Chicago-area presence.
- Comfort Keepers: National franchise offering companion care, personal care, and respite services to seniors and disabled adults. Overlapping service portfolio and target demographic make it a close peer to IMS Home Care.
- Home Instead: World's largest franchised provider of non-medical in-home care for seniors, with services including companionship, personal care, and respite. One of the most direct competitors to IMS in the Greater Chicago elder care market.
- Assisting Hands Home Care: Franchised in-home care agency offering personal care, companion care, and respite with multiple Chicago-area locations. Comparable service portfolio, customer profile, and franchise-style growth model.
- Visiting Angels: National franchised in-home care provider offering companion care, personal care, and respite with a strong presence in the Midwest. Comparable model, services, and elderly family caregiver target customer.
Emerging players
- Care.com: Online marketplace connecting families with caregivers including senior care, with paid agency services. Represents a digital alternative channel that competes with traditional agencies like IMS for caregiver searches from elder care families.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat3 records
Key risks6 records
Key highlights6 records
Customer concentration
IMS Home Care social profiles
Digital presenceIMS Home Care financial estimates
Financial estimateRevenue estimate
Valuation estimate
IMS Home Care leadership team
Management profileNumber of profiles
Profiles1 record
IMS Home Care funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
IMS Home Care M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about IMS Home Care
What does IMS Home Care do?
IMS Home Care provides non-medical in-home care services to elderly and disabled clients in the Greater Chicago area, delivered by employed caregivers who assist with daily living activities, personal care, companionship, and post-procedure recovery. Services are tailored through a complimentary in-home assessment and offered hourly or full-time, day or night, across private residences, independent and assisted living communities, and nursing homes.
Is IMS Home Care a public or private company?
IMS Home Care is a private company. It is classified as family owned and is currently operating.
When was IMS Home Care founded?
IMS Home Care was founded in 2006. It employs 101 to 250 people.
Where is IMS Home Care based?
IMS Home Care is headquartered in Des Plaines, United States, in the North America region.
How does IMS Home Care make money?
One revenue line is on record: in-Home Care Services.
Who are IMS Home Care's main competitors?
Broad incumbents on record are Addus HomeCare and Help at Home. Direct peers are Senior Helpers, Amada Senior Care, BrightStar Care, Comfort Keepers, Home Instead, Assisting Hands Home Care and Visiting Angels. Care.com is listed as an emerging player.
Does IMS Home Care have an API?
No public API is recorded for IMS Home Care.
What industry is IMS Home Care in?
IMS Home Care's product category is Home Care Services. Its primary akta.pro industry code is HLAFAEAB, Personal Care / Non-Medical Home Care (Private Duty), with a secondary code of HSABAGAA, In-Home Respite Care (Hourly/Short-Shift). Its NAICS code is 624120 and its SIC code is 8082.