What Timegate does

TEAM Software is a vertical enterprise software provider that designs, sells, and supports an integrated ERP ecosystem purpose-built for commercial cleaning companies, security contractors, and facilities management firms. The company operates as a dedicated vertical unit within the broader WorkWave platform, which is itself private-equity owned, and serves enterprise and mid-market buyers in the United States, United Kingdom, and Australia.

The core product is WinTeam, an ERP platform providing integrated financial management, advanced workforce scheduling and optimization, automated time and attendance tracking, drilldown job costing, and customizable analytics. It is complemented by Hire by WorkWave (applicant tracking with one-click posting, customizable workflows, E-Verify, paperless onboarding, and WOTC credit management), Lighthouse (mobile-first workforce management with real-time task tracking, location data, digital forms, and compliance documentation), Wavelytics (business intelligence), and the newly launched Wavelytics Decision Intelligence (AI-powered strategic insights layered on ERP data). A Fintech suite adds payment processing and customer retention tools, and the Concourse API portal exposes ready-made integrations for payroll tax filing, sales tax management, earned wage access, and learning management.

The business runs on subscription-based SaaS contracts with annual billing and quote-based enterprise pricing, distributed primarily through direct field sales (phone outreach, demo booking) and supported by a WorkWave Marketplace for third-party add-ons. Customers include large enterprise contractors such as Allied Universal, Prosegur, IPSC, Janitronics, and Vonachen Group; the company claims 65% penetration of the largest US security companies and references $120B of aggregate customer revenue as a data asset underpinning its analytics layer. GTM is verticalized — content marketing, customer testimonials, and industry events target building service contractors and security professionals — and customer support is delivered via a dedicated support site and ticket system.

Note on input data: the firmographics block describes "Timegate" as a Seoul-based IT consulting firm founded in 2007 with 51–100 employees, which is materially inconsistent with the substantive evidence describing TEAM Software's US-based vertical SaaS business. The substantive product, customer, and source content dominate and have been used for this analysis.

Name

Timegate

Legal name

TEAM Software

Website

https://timegategroup.com

Company type

Private

Founded year

2007

Operating status

Operating

Headcount range

51–100 employees

Short description

TEAM Software is a vertical SaaS provider of integrated ERP, workforce management, applicant tracking, and AI analytics software purpose-built for commercial cleaning, security, and facilities management companies, operating as a vertical unit within the PE-backed WorkWave platform.

Ownership category

akta.pro rank

Product category

Workforce Management Software

NAICS

Computer Systems Design and Related Services (54151)

SIC

Services-Computer Programming Services (7371)

akta.pro primary industry

Professional Services Automation (PSA) & Services ERP (HDAEAEAF)

akta.pro secondary industry

Core ERP Suites (Financials, Procurement, Projects) (HDAEAEAA)

Keywords

• Workforce management software
• ERP software solutions
• Cleaning industry software
• Security contractor software
• AI decision intelligence

Headquarters

HQ city

Seoul

HQ country

South Korea

HQ region

Asia

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Technology or R&D, Personnel, Marketing or Sales, Operations, Infrastructure

Revenue model

1. Software Subscriptions: SaaS-based ERP and workforce management software subscriptions for cleaning, security, and facilities management companies. The subscription model includes access to WinTeam, Hire by WorkWave, and Lighthouse platforms along with support and updates.

Pricing tiers

Go-to-market motion1 record

Distribution channels2 records

Marketing channels4 records

Core offering

The company provides an integrated ERP ecosystem tailored for commercial cleaning, security, and facilities management companies. Its flagship offering, WinTeam, delivers financial management, workforce scheduling, time and attendance tracking, job costing, and customizable reporting, complemented by Hire by WorkWave for applicant tracking, Lighthouse for mobile workforce management, Wavelytics for business intelligence, and a Fintech suite for payment and retention tools.

Product overview

TEAM Software provides a comprehensive ERP ecosystem tailored for cleaning, security and facilities management companies. The portfolio consists of WinTeam as the flagship ERP platform (providing integrated financial management, workforce scheduling, time and attendance, job costing, and analytics), complemented by Hire by WorkWave for applicant tracking and recruitment, Lighthouse for mobile-first workforce management, Wavelytics for business intelligence and analytics, and Wavelytics Decision Intelligence for AI-powered strategic insights. The Fintech suite adds financial tools for payment processing and customer retention. All products are integrated through TEAM Software's Concourse API portal for third-party integrations.

Differentiator

Problem solved

Functional benefit

Brands

• WinTeam: Flagship ERP solution for janitorial and security industry - integrated financial management, workforce scheduling, time and attendance, job costing and profitability visibility.
• Hire by WorkWave
• Lighthouse
• Wavelytics

Products and services

• WinTeam Flagship ERP solution for janitorial and security industries providing integrated financial management, advanced workforce scheduling and optimization, automated time and attendance tracking, drilldown job costing, and customizable reporting and analytics dashboard.
• Hire by WorkWave Streamlined applicant tracking system that streamlines hiring from job posting to onboarding, featuring one-click job posting, customizable workflows, industry-specific work-style assessments, automated applicant communication, integrated background checks and E-Verify, paperless onboarding, and WOTC credit management.
• Lighthouse Mobile-first workforce management platform offering better visibility for mobile workforces across multiple facilities, with intuitive mobile app for field employees, real-time task management and location tracking, digital forms and checklists for quality assurance, and automated reporting and compliance documentation.
• Wavelytics Business intelligence and analytics platform that transforms Team Software data into actionable insights through AI-powered decision intelligence capabilities.
• Wavelytics Decision Intelligence AI-powered decision intelligence platform that stops digging through static reports and turns TEAM Software data into a high-growth strategy with built-in AI-powered insights.
• Fintech Suite of financial tools that empower WorkWave users to increase sales, utilize more payment methods and improve customer retention, all on one platform.

Quantifiable outcome

• 65% of the largest US security companies run on TEAM Software
• +2 more outcomes

Named customers11 records

Segments3 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration4 records

AI capability3 records

Feature7 records

Partnerships

Four partnerships are on record, tiered supporting.

• Payroll Tax Filing PartnerssupportingTechnology or IntegrationIntegration partnerships for payroll tax filing capabilities within the WinTeam ERP platform
• Sales Tax Management PartnerssupportingTechnology or IntegrationIntegration partnerships for sales tax management within the integrated ERP ecosystem
• Earned Wage Access ProviderssupportingTechnology or IntegrationIntegration partnerships for earned wage access functionality as part of the fintech suite
• Learning Management System PartnerssupportingTechnology or IntegrationIntegration partnerships for learning management capabilities as part of the broad network of ready-made integrations

Scale indicators3 records

Recent moves5 records

Expansion highlights5 records

Broad incumbents

• Jobber: Jobber provides field service software to home service businesses with scheduling, quoting, invoicing, and CRM. Comparable to TEAM in workforce management and operations workflows, but serves smaller home-service operators rather than enterprise BSCs and security contractors.
• Microsoft Dynamics 365 Business Central: Microsoft Dynamics 365 Business Central is a general-purpose ERP with financial management and operations modules. Large enterprise BSCs and security firms occasionally standardize on it as an alternative to TEAM's WinTeam, particularly when consolidating onto the Microsoft stack.
• Paychex: Paychex is a large SMB payroll and HR provider with workforce management capabilities. While not vertical-specific, its payroll/HR suite overlaps with TEAM's payroll tax filing and time-and-attendance modules for small-to-mid cleaning and security employers.
• ServiceTitan: ServiceTitan is a leading field service management platform for trades (HVAC, plumbing, electrical). It overlaps with TEAM's workforce scheduling, job costing, and dispatch capabilities, but targets trades contractors rather than cleaning/security — making it an adjacent vertical competitor rather than a direct one.
• Salesforce Field Service: Salesforce Field Service (formerly ClickSoftware) is an enterprise field service management solution used by large security and facility management operators. It competes for the largest end of TEAM's customer base, particularly global accounts, but lacks TEAM's BSC-specific workflows and pricing.
• ADP Workforce Now: ADP Workforce Now is a broad HR, payroll, time, and benefits platform serving mid-market and enterprise. It overlaps with TEAM on payroll processing, tax filing, and workforce management, but is generic rather than vertical-specialized for BSCs and security contractors.

Emerging players

• Connecteam: Connecteam provides an all-in-one employee app for deskless workforces with scheduling, time clock, and communication features. It competes with TEAM's Lighthouse mobile WFM offering and is gaining share among security and cleaning SMBs as a more modern alternative.
• WorkJam: WorkJam is a digital workplace platform for deskless workforces covering scheduling, communication, training, and task management. It is an emerging challenger to TEAM's Lighthouse, particularly among enterprise security contractors modernizing their frontline worker experience.
• Deputy: Deputy is a workforce management SaaS offering scheduling, time tracking, and HR for shift-based industries including cleaning, security, and hospitality. It overlaps directly with TEAM's Lighthouse and time-and-attendance modules, particularly for mid-market and SMB cleaning/security operators.

Direct peers

• Aspire Software: Aspire is a direct vertical competitor focused on business management software for commercial cleaning and landscaping contractors. It targets the same primary segment (cleaning BSCs) with workforce, scheduling, and job-costing modules, making it the closest head-to-head to TEAM Software's WinTeam ERP.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/timegate-limited

Revenue estimate

Valuation estimate

Number of profiles

Subsidiaries5 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Timegate