Gujarat State Road Transport

What Gujarat State Road Transport does

Gujarat State Road Transport Corporation (GSRTC) is a statutory public transport corporation owned by the Government of Gujarat, established on May 1, 1960 under the Road Transport Corporation Act, 1950. It operates passenger bus services within Gujarat and to neighboring states through a fleet of 8,322 buses organized across 16 divisions, 125 depots, 226 bus stations, and 1,554 pickup stands, employing more than 39,795 staff. Its service portfolio spans general public transport, student and commuter bus passes, premium Volvo and AC sleeper coaches, electric bus services, pilgrimage tour packages (notably the Sharvan Tirth Darshan Yojna and Statue of Unity tours in partnership with the Gujarat Pavitra Yatradham Vikas Board), and accessibility-focused Divyang bookings.

GSRTC's technology backbone centers on operational systems rather than AI: it was the first transport corporation in India to deploy a GPS/PIS-based Bus Tracking & Passenger Information System, supported by 14,000 Electronic Ticketing Machines across 7,496 schedules and an Integrated Depot Management System rolled out to all 125 depots. Passenger-facing digital channels include the official website, Android (6.4M+ downloads) and iOS (1.3M+ downloads) mobile applications, a digital wallet with 1.28M+ users, an online commuter and student pass platform, and a live tracking portal. Revenue is generated primarily through passenger ticket sales (transaction fees) and a Rs. 5/- reservation charge on online and mobile bookings, with supplementary income from bus pass subscriptions (recurring) and a franchisee/agent distribution network.

The corporation monetizes its route monopoly through a multi-channel go-to-market model combining direct online booking, 125+ physical depot and station counters, 1,273+ franchisee agents, 201+ direct agents, and third-party ticketing integrations with redbus, Abhibus, Paytm, MakeMyTrip, Goibibo, MobiKwik, Via.com, and Busindia.com. Payment processing is handled in partnership with PhonePe. GSRTC operates as a service-oriented public sector undertaking rather than a profit-maximizing entity, with no private equity or external institutional investment, led by Vice Chairman & Managing Director Dr. Rajender Kumar, IAS.

Name

Gujarat State Road Transport

Legal name

Gujarat State Road Transport Corporation

Website

https://gsrtc.in

Company type

Private

Founded year

1960

Operating status

Operating

Headcount range

1,001–5,000 employees

Short description

GSRTC is a Gujarat state-owned statutory corporation operating the largest public bus fleet in Gujarat, serving general passengers, students, commuters, and pilgrims through 8,322 buses, 125 depots, and digital booking platforms across Gujarat and neighboring states.

Ownership category

akta.pro rank

Product category

Public Bus Transportation

NAICS

Interurban and Rural Bus Transportation (48521), Transit and Ground Passenger Transportation (485)

SIC

Local & Suburban Transit & Interurban Hwy Passenger Trans (4100)

akta.pro primary industry

Intercity Commuter Bus Operators (TLAFAFAG)

akta.pro secondary industries

Economy/Conventional Scheduled Intercity Bus Services (THAIADAE), Park-and-Ride / Express Commuter Bus Operators (TLAFAGAF), Regional/County Public Bus Operators (THAIAEAB), Rail & Intercity Bus Booking Engines (THALADAD)

Keywords

• Public bus transportation
• State-owned bus services
• Passenger bus services
• Intercity bus travel
• Online bus ticketing

Headquarters

HQ city

Ahmedabad

HQ country

India

HQ region

Asia

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Supply Chain

Revenue model

1. Passenger Ticket Sales: Revenue from bus ticket sales for transport services within Gujarat and neighboring states
2. Online Reservation Charges: Rs. 5/- reservation charges for online & mobile booking (not applicable for Current Booking Mode)
3. Bus Pass Sales: Commuter and student bus pass issuance with associated fees
4. Franchisee/Agent Network: Revenue through franchisee and agent network with various commission structures

Pricing tiers

Go-to-market motion1 record

Distribution channels6 records

Marketing channels6 records

Core offering

GSRTC operates scheduled passenger bus transportation services across Gujarat and neighboring states through a fleet of 8,322 buses, supported by an online reservation system, Android and iOS mobile apps, a digital wallet, electronic ticketing across 7,496 schedules, GPS-based live bus tracking, computerized bus passes, and specialized offerings such as pilgrimage tours, premium Volvo/AC sleeper services, electric buses, and accessible booking for differently-abled passengers.

Product overview

Gujarat State Road Transport Corporation (GSRTC) operates as a comprehensive passenger transport organization providing bus services within Gujarat and neighboring states. Founded on May 1, 1960, the corporation has grown from 7 divisions, 76 depots, and 1,767 buses to 16 divisions, 125 depots, 226 bus stations, and 8,322 buses serving over 39,795 employees. The company's product portfolio centers around its core online bus booking system, supplemented by mobile applications for Android and iOS platforms that collectively have been downloaded over 7.6 million times. The ecosystem includes a digital wallet system with 1.2 million users, an online commuter bus pass system, live GPS-based bus tracking (a first in India), and specialized services such as Sharvan Tirth Darshan pilgrimage tours, premium Volvo and AC sleeper services, electric bus offerings, and accessible Divyang booking for differently-abled passengers. GSRTC has also integrated with multiple third-party booking platforms including Redbus, Abhibus, Paytm, MakeMyTrip, and Goibibo to expand distribution channels, while operating its own network of direct and franchisee agents across India.

Differentiator

Problem solved

Functional benefit

Products and services

• GSRTC Online Bus Booking System Internet-based passenger reservation system enabling passengers to book bus tickets, view schedules, cancel tickets, and manage bookings through the official GSRTC website, with advance booking available up to 60 days.
• GSRTC Android Mobile Application Official Android application for booking bus tickets, live tracking buses, managing the GSRTC wallet, and accessing pass services, with over 6.39 million downloads.
• GSRTC iOS Mobile Application Official iOS application for booking bus tickets, live tracking buses, managing the GSRTC wallet, and accessing pass services, with over 1.30 million downloads.
• GSRTC Wallet Digital wallet service enabling passengers to store funds and pay for tickets, with over 1.28 million registered wallet users.
• Commuter Bus Pass Online system for purchasing and renewing daily and student bus passes with computerized pass issuance for regular commuters.
• Sharvan Tirth Darshan Yojna Pilgrimage tour package service for religious destinations operated in partnership with Gujarat Pavitra Yatradham Vikas Board connecting passengers to pilgrimage sites across Gujarat.
• Volvo and AC Sleeper Services Premium bus services including Volvo and AC sleeper coaches offering comfortable long-distance travel options for passengers.
• Electric Bus Services Environmentally friendly electric bus services operated as part of GSRTC's sustainable transportation initiatives.
• Divyang Booking Special booking service enabling differently-abled passengers holding disability ID cards to travel on Volvo and AC sleeper bus services.
• Statue of Unity Tour Special tourism bus service connecting passengers to the Statue of Unity, the world's tallest statue at 182 metres, located near Kevadia in Gujarat.

Quantifiable outcome

• First in India with GPS/PIS based Bus Tracking & Passenger Information System
• +3 more outcomes

Named customers4 records

Segments4 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration10 records

AI capability1 record

Feature6 records

Partnerships

Ten partnerships are on record, tiered core.

• PhonePecoreTechnology or IntegrationPhonePe integration for refund and transaction enquiry services. GSRTC processes refund complaints and transaction status through PhonePe gateway.
• redbus.incoreChannel Partner/ Reseller/ DistributorMajor third-party bus ticket booking platform listing GSRTC buses for online booking across India
• Abhibus.comcoreChannel Partner/ Reseller/ DistributorThird-party ticketing platform partnered with GSRTC for ticket distribution
• PaytmcoreChannel Partner/ Reseller/ DistributorDigital payment and ticketing platform integrated with GSRTC booking system
• Makemytrip.comcoreChannel Partner/ Reseller/ DistributorMajor travel booking platform listing GSRTC bus services
• GoibibocoreChannel Partner/ Reseller/ DistributorTravel aggregation platform partnered for GSRTC ticket sales
• Busindia.comcoreChannel Partner/ Reseller/ DistributorBus ticket booking platform with GSRTC service listings
• Via.comcoreChannel Partner/ Reseller/ DistributorTravel services platform for GSRTC ticket distribution
• BSNLcoreTechnology or IntegrationBSNL OFC MPLS Connectivity used for GSRTC's technology infrastructure and network connectivity
• Gujarat Pavitra Yatradham Vikas BoardcoreStrategic or Co-development PartnerJoint initiative for Sharvan Tirth Darshan pilgrimage services connecting GSRTC with religious tourism infrastructure

Scale indicators13 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• Maharashtra State Road Transport Corporation (MSRTC): Largest Indian state road transport undertaking operating scheduled intercity and rural bus services across Maharashtra; directly comparable in mandate, fleet scale, and government ownership structure to GSRTC.
• Telangana State Road Transport Corporation (TGSRTC): State-owned bus operator in Telangana with intercity and rural bus services and digital ticketing; benchmark for fleet operations, depot management, and government-mandated concession schemes.
• Andhra Pradesh State Road Transport Corporation (APSRTC): Operates intercity and rural bus services across Andhra Pradesh with online booking and depot network; directly comparable in fleet size, route mix, and state-owned PSU structure.
• Bangalore Metropolitan Transport Corporation (BMTC): Urban public transit bus operator serving Bengaluru with a large fleet and digital ticketing; comparable in public-bus operations, depot infrastructure, and ITS adoption.
• Uttar Pradesh State Road Transport Corporation (UPSRTC): State-owned bus operator in Uttar Pradesh running one of the largest bus fleets in India; comparable in mass-transit mandate, online booking, and route diversification.
• Kerala State Road Transport Corporation (KSRTC): State-owned bus operator in Kerala with similar statutory status, scheduled and intercity bus offerings, and digital booking infrastructure serving a comparable passenger base.
• Tamil Nadu State Transport Corporation (TNSTC): Operates extensive intercity and rural bus services across Tamil Nadu, with online booking and a large depot network; comparable in scale, statutory status, and pricing structure.
• Karnataka State Road Transport Corporation (KSRTC): State-owned operator of intercity and intracity buses in Karnataka, including premium services like Airavat and EV buses; comparable in operations, depot network, and digital ticketing infrastructure.
• Delhi Transport Corporation (DTC): State-owned public bus operator in Delhi with scheduled city and intercity bus services; comparable in government-owned PSU structure and public-mandate operating model.

Broad incumbents

• redBus: India's largest online bus ticketing aggregator; a key channel partner for GSRTC but also a competitive threat that intermediates demand between operators and passengers.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

• Xx.com/officialgsrtc
• Facebookfacebook.com/GSRTCOFFICIAL
• LinkedInlinkedin.com/company/gujarat-state-road-transport-corp-gsrtc-

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Gujarat State Road Transport