Hope Florida
Hope Florida is a Florida state-affiliated 501(c)(3) that connects residents facing hardship with housing, food, employment, and community resources via Hope Navigators at 42 locations, the Hope Line, and the CarePortal platform.
- Company typePrivate
- Founded2021
- Headquarters—
- Headcount—
- GTM typeB2C
- OfferingServices
What Hope Florida does
Hope Florida is a Florida state-affiliated nonprofit organization operating through the Hope Florida Foundation, Inc., a Section 501(c)(3) charitable entity (EIN 93-3379025) that functions as the direct support organization for the Florida Department of Children and Families. Launched by First Lady Casey DeSantis on September 9, 2021, the initiative connects Floridians in need of housing, food, employment, and other stabilization resources with community partners across the nonprofit, faith-based, and private-sector ecosystems. Service delivery is anchored by Hope Navigators—staff who conduct personalized intake and barrier identification—and is accessed primarily through the Hope Line phone hotline (833-GET-HOPE), 42 in-person locations across Florida, and a mobile Hope Florida bus for emergency deployment. Hope Florida serves seven primary beneficiary segments: single parents, individuals on government assistance, youth aging out of foster care, individuals with unique abilities, Florida seniors, juvenile justice-involved youth, and Florida veterans.
The underlying technology stack is centered on CarePortal, a real-time needs-matching platform that enables Hope Navigators to post specific community needs (meals, beds, utility assistance) and notify partner organizations and individual volunteers ready to respond. The platform integrates with workforce systems via CareerSource Florida to connect beneficiaries with employer-matched job opportunities and on-the-job training. Hope Florida's revenue model is bifurcated: state government appropriations channeled through the DCF relationship, and charitable donations to the Hope Florida Fund housed within the Foundation, which regrants to small mission-driven nonprofits ($185,000 distributed across 22 organizations as of February 2023). Services are provided free of charge to Floridians, there is no fee-based pricing model, and the organization has no app or public API. Strategic expansion since founding has broadened the persona coverage, partner base, and geographic reach within Florida, with growth measured by cumulative beneficiary throughput (141,000+ served) and reduced public-assistance reliance (33,000+).
Hope Florida firmographics
Firmographics- Name
- Hope Florida
- Legal name
- Hope Florida Foundation, Inc.
- Website
- https://hopeflorida.com
- Company type
- Private
- Founded year
- 2021
- Operating status
- Operating
- Short description
- Hope Florida is a Florida state-affiliated 501(c)(3) that connects residents facing hardship with housing, food, employment, and community resources via Hope Navigators at 42 locations, the Hope Line, and the CarePortal platform.
- Ownership category
- akta.pro rank
Hope Florida industry classification
Industry- Product category
- Social Services Navigation and Community Resource Coordination
- NAICS
- Other Individual and Family Services (624190), Other Community Housing Services (624229), Child and Youth Services (62411)
- SIC
- Services-Social Services (8300)
- akta.pro primary industry
- Financial Assistance & Benefits Navigation Services (BPAGAEAK)
- akta.pro secondary industries
- Youth Housing, Foster Care & Wraparound Support (Education-Linked) Nonprofits (BPAGADAO), Housing Transition & Supported Living Navigation (EDAKANAK), Transition Services (Secondary to Postsecondary/Employment, Life Skills) (EDAJAKAG)
Keywords
Hope Florida business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Marketing or Sales, Infrastructure, Technology or R&D, Others
Revenue model
- Government Funding: Hope Florida is a direct support organization for the Florida Department of Children and Families, receiving government appropriations and support
- Donations to Hope Florida Fund: Private sector and individual charitable donations to the Hope Florida Fund, housed within the Hope Florida Foundation (501(c)(3)), which supports local mission-driven nonprofit organizations serving Floridians in need
Go-to-market motion1 record
Distribution channels4 records
Marketing channels4 records
Hope Florida product offering
Product offeringCore offering
Hope Florida is a nonprofit social services navigation initiative that connects Floridians in need with community resources including housing, food, employment, childcare, and education through Hope Navigators, a dedicated phone line (833-GET-HOPE), 42 statewide locations, and the CarePortal technology platform. The organization functions as the direct support foundation for the Florida Department of Children and Families, also distributing charitable funds through the Hope Florida Fund to local mission-driven nonprofits.
Product overview
Hope Florida is a unified social services platform that connects Floridians in need with community resources through a network of Hope Navigators, the Hope Line phone service, and the CarePortal technology platform. The organization serves as a bridge between individuals seeking assistance and a collaborative network of nonprofits, faith institutions, businesses, and individual volunteers. The Hope Florida Fund provides financial support to local nonprofits, while the Hope Heroes Program engages seniors in volunteer mentorship. Currently operating at 42 locations across Florida with a mobile Hope Florida Bus for emergency deployment, the organization has helped over 141,000 Floridians and assisted over 33,000 in reducing reliance on public assistance.
Differentiator
Problem solved
Functional benefit
Products and services
- Hope Navigators Expert staff members who work hand-in-hand with Floridians to identify unique barriers to prosperity and connect them with community resources across nonprofits, faith-based organizations, and businesses.
- Hope Line Phone hotline at 833-GET-HOPE serving as the entry point for Floridians seeking assistance, connecting callers directly to Hope Navigators for personalized support.
- CarePortal Real-time community needs platform that enables Hope Navigators to post immediate needs (meals, beds, diapers, utility assistance) and alerts volunteer partners and community organizations to respond.
- Hope Florida Fund Financial resource program housed within the Hope Florida Foundation that provides grants to small, mission-driven nonprofit organizations serving Florida families and individuals in need. Has supported 22 nonprofits with $185,000 in grants to date.
- Hope Heroes Program Volunteer program matching Florida seniors with mentorship opportunities for individuals with unique abilities and youth transitioning from foster care, operated in partnership with the Florida Department of Elder Affairs.
- Hope Florida Bus Mobile deployment unit that provides in-person Hope Navigator assistance and emergency support to underserved communities across Florida, complementing the 42 fixed locations.
Quantifiable outcome
- 141,000+ Floridians served since September 2021
- +2 more outcomes
Companies that use Hope Florida
Customer profileNamed customers5 records
Segments7 records
Ideal customer profiles7 records
Hope Florida technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration2 records
Feature1 record
Hope Florida partnerships and signals
Strategic signalPartnerships
Five partnerships are on record, tiered core and key.
- Florida Department of Children and FamiliescoreHope Florida serves as a direct support organization for the Florida Department of Children and Families. The organization connects DCF clients with community resources, faith-based organizations, and nonprofits to achieve economic self-sufficiency beyond government assistance.
- CarePortalcoreTechnology platform enabling Hope Navigators to post real-time community needs (meals, beds, utility bills) and notify faith-based organizations and other partners ready to respond. Enables seamless coordination between those seeking help and those called to serve.
- CareerSource FloridacoreStatewide workforce development network providing job opportunities and employment support. Businesses register through CareerSource Florida to connect with Floridians seeking employment, supporting individual needs through flexible schedules and on-the-job training.
- Department of Elder AffairskeyCollaborative partnership enabling the Hope Heroes Program, which matches senior volunteers with opportunities to mentor Floridians with unique abilities and youth transitioning from foster care.
- Guardian ad Litem OfficekeyPartnership to provide mentors for youth aging out of foster care, connecting young people with volunteer mentors who guide their transition to independent living.
Scale indicators5 records
Recent moves6 records
Expansion highlights4 records
Hope Florida competitors and assessment
Company assessmentDirect peers
- One Degree: One Degree is a free resource-navigation platform helping low-income families find and access verified social services, mirroring Hope Florida's benefits-and-resource-navigation value proposition via a tech-first approach.
- Unite Us: Unite Us provides a coordinated care network that links health and social-service providers to address Social Determinants of Health — overlapping directly with Hope Florida's use of CarePortal to coordinate housing, food, and employment referrals for vulnerable Floridians.
- findhelp (Aunt Bertha): findhelp operates the largest national social-care network connecting people to free/reduced-cost programs for housing, food, employment, and education. It mirrors Hope Florida's core function of social-service resource navigation, but at national scale and via a digital-first directory rather than a Navigator staff model.
- WellSky Social Care Network (formerly Healthify): WellSky Social Care Network is a referral and care-coordination platform used by health systems and CBOs to address social needs. It competes with Hope Florida's Navigator-plus-CarePortal model for partnerships with hospitals, payers, and community organizations.
Regional players
- Volunteers of America Florida: Volunteers of America delivers housing, recovery, and senior services across Florida, overlapping with Hope Florida's housing and senior mentorship programs but as a separate regional nonprofit rather than a state-government DSO.
- Feeding Florida: Feeding Florida is the state's largest food-bank network and frequently aligns with Hope Navigator food-security referrals, addressing an overlapping community need through a complementary regional infrastructure.
- Catholic Charities Florida: Catholic Charities agencies in Florida provide food, housing, and emergency assistance similar to Hope Florida's resource pillars, anchoring a parallel faith-based network of social-service partners across the state.
Others
- CareerSource Florida: CareerSource Florida is already a core Hope Florida workforce partner channeling participants into jobs. As a complement (not competitor), it sits inside Hope Florida's ecosystem while also addressing self-sufficiency independently.
Broad incumbents
- 211 (network operated by United Way and partners): 211 is the nationwide information-and-referral hotline for health and human services. It is a long-established incumbent in the same resource-navigation category Hope Florida operates in, though it does not pair navigation with state-government-backed self-sufficiency programming.
- Modivcare (Community Services segment): Modivcare's community-services arm manages social-determinant-of-health programs and NEMT for government and Medicaid clients. It is a broader incumbent in state-contracted social-care delivery that overlaps structurally with Hope Florida's case-management orientation.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat4 records
Key risks5 records
Key highlights6 records
Customer concentration
Hope Florida social profiles
Digital presenceHope Florida financial estimates
Financial estimateRevenue estimate
Valuation estimate
Hope Florida leadership team
Management profileNumber of profiles
Profiles1 record
Hope Florida funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Hope Florida M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Hope Florida
What does Hope Florida do?
Hope Florida is a nonprofit social services navigation initiative that connects Floridians in need with community resources including housing, food, employment, childcare, and education through Hope Navigators, a dedicated phone line (833-GET-HOPE), 42 statewide locations, and the CarePortal technology platform. The organization functions as the direct support foundation for the Florida Department of Children and Families, also distributing charitable funds through the Hope Florida Fund to local mission-driven nonprofits.
Is Hope Florida a public or private company?
Hope Florida is a private company. It is classified as nonprofit foundation owned and is currently operating.
When was Hope Florida founded?
Hope Florida was founded in 2021.
How does Hope Florida make money?
Two revenue lines are on record. Government Funding is the primary driver. The others are donations to Hope Florida Fund.
Who are Hope Florida's main competitors?
Direct peers on record are One Degree, Unite Us, findhelp (Aunt Bertha) and WellSky Social Care Network (formerly Healthify). Regional players are Volunteers of America Florida, Feeding Florida and Catholic Charities Florida. CareerSource Florida is listed as an others. Broad incumbents are 211 (network operated by United Way and partners) and Modivcare (Community Services segment).
Does Hope Florida have an API?
No public API is recorded for Hope Florida.
What industry is Hope Florida in?
Hope Florida's product category is Social Services Navigation and Community Resource Coordination. Its primary akta.pro industry code is BPAGAEAK, Financial Assistance & Benefits Navigation Services, with a secondary code of BPAGADAO, Youth Housing, Foster Care & Wraparound Support (Education-Linked) Nonprofits. Its NAICS code is 624190 and its SIC code is 8300.