CarePortal

What CarePortal does

CarePortal, a ministry platform of the 501(c)(3) nonprofit The Global Orphan Project, operates a Care-Sharing technology platform launched in 2015 and headquartered at 3161 Wyandotte Street, Kansas City, MO. The platform connects child-serving professionals — caseworkers at child welfare agencies, K–12 educators, pregnancy center staff, and nonprofit case managers — with local churches and community responders in real time, enabling vetted needs (beds, food, rent and utility assistance, car seats, relational support) to be alerted by email and text to nearby responders, with more than 50% of requests receiving a response within 48 hours. The technology stack comprises a Submit Needs module for vetted need origination, a Meet Needs responder portal, a Live Impact Dashboard with interactive map, a mobile app, and the proprietary Crux Codes analysis that identifies 2,000+ zip codes at the crux of community-driven change; the company has scaled to 1,799 requesting agencies, 8,701 response teams, 193,423 requests met, 511,429 children served, and $194,414,727 in reported economic impact.

The business model combines philanthropic and fee-based revenue. Investment Partner tiers publish publicly at National ($500K+ annually), State ($100K+), and Local ($25K+) with multi-year commitments and recognition benefits, while Community Partner Investments let businesses or families underwrite CarePortal in specific markets. Implementing Partner fees, Requesting Agency Platform Access fees, and Community Partner + Meet Needs subscriptions are quote-based and vary by implementation scope; individual responding and verified need submission are free. Distribution is community-led and channel-partner-driven: Implementing Partners (ministries and nonprofits such as Bridge a Life) launch regional networks, supported by field directors across seven US regions (West, Northeast, Central, Southwest, Great Lakes, Southeast, Gulf Coast). Growth is anchored by high-credibility partnerships — including a November 2025 alliance with Sleep in Heavenly Peace, a November 2023 $1.5M commitment from managed care organization CareSource, and a Florida Circuit 12 deployment via Safe Children Coalition that produced a reported 60% reduction in children entering out-of-home care within 12 months.

CarePortal holds a Charity Navigator four-star rating for ten consecutive years, ECFA accreditation, and a GuideStar Platinum Seal of Transparency, and is a member of the Christian Alliance for Orphans. Leadership is led by Founder & President Adrien Lewis (founded after a 2007 Haiti mission trip), COO Kortney Clark, VP of Implementation Scott Platter, and VP of Product Tyler Fisk; the organization employs 51–100 people and has received national recognition including a July 30, 2024 White House speaking engagement and feature coverage in the Wall Street Journal ('Uber of Foster Care') and Fox News.

Name

CarePortal

Legal name

The Global Orphan Project

Website

https://careportal.org

Company type

Private

Founded year

2015

Operating status

Operating

Headcount range

51–100 employees

Short description

CarePortal is a 501(c)(3) nonprofit Care-Sharing platform that connects child-serving professionals (child welfare agencies, schools, pregnancy centers) with local churches and community members to meet urgent needs of vulnerable children and families in real time across the United States.

Ownership category

akta.pro rank

Product category

Social Services Coordination Platform

NAICS

Individual and Family Services (6241), Other Individual and Family Services (624190)

SIC

Services-Social Services (8300)

akta.pro primary industry

Childcare & Eldercare Caregiving Platforms (BPAMAHAJ)

akta.pro secondary industry

Care Navigation & Service Coordination (Medical, Social, Community) (HSABAIAB)

Keywords

• Child welfare platform
• Care coordination software
• Community resource matching
• Foster care prevention
• Nonprofit technology platform

Headquarters

HQ city

Kansas City

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure

Revenue model

1. Community Partner Investments: Annual investments from businesses or families who want to underwrite CarePortal in a specific local market (county, metro, or state). Two tiers: Community Partner (platform sustainment) and Community Partner + Meet Needs (platform plus personal response capability).
2. Implementing Partner Fees: Fees from organizations that launch CarePortal networks in their area to connect churches and child-serving organizations. Pricing is quote-based and varies by implementation scope.
3. Requesting Agency Platform Access: Fees from child welfare agencies, pregnancy centers, schools, districts, and nonprofits that submit needs through the platform to mobilize community support.
4. Investment Partner Tiers: Three-tiered investment program: National Partner ($500K+ annually), State Partner ($100K+), and Local Partner ($25K+) providing strategic partnership benefits and recognition.

Pricing tiers

Go-to-market motion3 records

Distribution channels5 records

Marketing channels7 records

Core offering

CarePortal is a Care-Sharing technology platform that connects child-serving professionals (caseworkers, educators, pregnancy center staff) with local churches and community members in real-time to meet urgent needs of vulnerable children and families. The platform enables vetted needs (beds, food, rent assistance, utilities) submitted by agencies to be instantly matched with nearby church response teams and individuals who can fulfill them.

Product overview

CarePortal is a Care-Sharing technology platform launched in 2015 by The Global Orphan Project that connects people who can help with children and families who need help in real-time. The core platform consists of two main modules: Submit Needs (for child welfare agencies, schools, pregnancy centers, and nonprofits to submit vetted urgent needs) and Meet Needs (for churches, businesses, community groups, and individuals to respond to those needs). Additional offerings include the Implementing Partner Program for launching regional networks, the Community Partner Program for sustaining local markets, Investment Partners Program for philanthropic support, Live Impact Dashboard for tracking metrics, Interactive Map for geographic visualization, CarePortal Mobile App, and the annual CarePortal Conference. The platform facilitates tangible items (beds, car seats, rent assistance), relational support, and spiritual care to prevent family breakdown and child removal.

Differentiator

Problem solved

Functional benefit

Products and services

• CarePortal Platform (Core) Care-Sharing technology platform that connects child-serving professionals with local churches and community members to meet urgent needs of vulnerable children and families in real-time. Used by child welfare agencies, schools, pregnancy centers, churches, and individual community members.
• Submit Needs (Agency Portal) Module for child welfare agencies, schools, pregnancy centers, and nonprofits to submit and vet urgent needs of children and families. Enables caseworkers and educators to unlock community resources for clients while maintaining confidentiality.
• Meet Needs (Responder Portal)

Quantifiable outcome

• 60% reduction in children entering out-of-home care within 12 months (Safe Children Coalition Florida Circuit 12)
• +4 more outcomes

Named customers11 records

Segments8 records

Ideal customer profiles5 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Partnerships

Eight partnerships are on record, tiered core and minor.

• Sleep in Heavenly PeacecoreStrategic or Co-development Partner · 1 November 2025Strategic partnership to address child bedlessness across the United States. The collaboration leverages Sleep in Heavenly Peace's network of chapters and volunteers with CarePortal's real-time community response platform to deliver beds where needed most. Partnership announced November 2025.
• Safe Children Coalition (SCC)coreStrategic or Co-development Partner · 1 July 2021Community-Based Care agency for Florida Circuit 12 implemented CarePortal with emphasis on supporting SCC's prevention and diversion services. Within 12 months, reported 60% reduction in children entering out-of-home care. Local nonprofit Bridge a Life facilitated the partnership.
• Bridge a LifecoreImplementation/ SI/ Consulting Partner · 1 July 2021Local nonprofit that learned about CarePortal and implemented the platform in Florida Circuit 12 in July 2021 with emphasis on partnering with and supporting Safe Children Coalition to help meet needs of vulnerable children and families.
• Angel StudiosminorGTM or Marketing PartnerAngel Studios acquired feature film Possum Trot, slated for July 4, 2024 release. The film is based on the true story of a Texas church that came together to help children in the foster system - aligning with CarePortal's mission. Pre-sale tickets available through Angel Studios.
• CareNetminorChannel Partner/ Reseller/ DistributorPregnancy center network partnership. CarePortal is a trusted tool for CareNet's network of pregnancy centers.
• Heartbeat InternationalminorChannel Partner/ Reseller/ DistributorPregnancy center network partnership. CarePortal is a trusted tool for Heartbeat International's network of pregnancy centers.
• Save the StorksminorChannel Partner/ Reseller/ DistributorPregnancy center network partnership. CarePortal is a trusted tool for Save the Storks' network.
• Human CoalitionminorChannel Partner/ Reseller/ DistributorPregnancy center network partnership. CarePortal is a trusted tool for Human Coalition's network.

Scale indicators11 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• Findhelp (formerly Aunt Bertha): Findhelp operates the largest US social care network connecting people to programs for food, housing, transit, and other needs. Like CarePortal, it is a digital platform closing the loop between people with needs and community resources, and competes for the same state and agency contracts in social care coordination.
• Unite Us: Unite Us runs a coordinated care network linking health and social service providers with verified outcome tracking for community-based referrals. It is the closest commercial analogue to CarePortal's "submit need → match to responder → track outcome" model and frequently competes for the same state Medicaid and CBC contracts.

Emerging players

• Family Promise: Family Promise mobilizes congregations and volunteers to prevent family homelessness through sheltering and stabilization programs. It shares CarePortal's church-mobilization DNA and child-and-family prevention focus but is primarily a direct service provider rather than a technology platform.
• Healthify (now part of Unite Us): Healthify (merged into Unite Us) provided a social determinants of health (SDoH) referral platform for managed-care plans and providers. It is comparable to CarePortal where managed-care funding (e.g., CareSource) intersects with social needs referral and outcome tracking.
• AidKit: AidKit builds case-management and disbursement software for guaranteed-income and direct-cash aid programs serving vulnerable populations. It overlaps with CarePortal's "submit need → fulfill with tangible support" flow but focuses on cash transfers and government benefit distribution rather than church-led volunteer response.

Broad incumbents

• Salesforce.org Nonprofit Cloud: Salesforce's nonprofit offering provides case management, program coordination, and impact reporting for human services agencies. It competes for the same requesting-agency IT budgets as CarePortal but is a horizontal CRM rather than a real-time needs-to-responder marketplace.
• 211 (United Way): 211 is the incumbent free, confidential information and referral service for health and human services across the US, often funded by United Way. It shares CarePortal's social-services-referral DNA but operates as a call/online directory rather than a real-time needs-matching platform with community response teams.
• Bonterra (Network for Good / CyberGrants): Bonterra aggregates fundraising, grant management, and case management software for nonprofits and grantmakers. It targets overlapping buyer personas (nonprofits, foundations, agencies) as CarePortal but focuses on donation/giving workflows rather than real-time community response.

Others

• Charity Navigator: Charity Navigator is the dominant US nonprofit rating and accountability platform where CarePortal holds a 4-star rating. It is not a direct competitor but signals the trust-and-transparency layer that donor-dependent platforms like CarePortal rely on for fundraising and partner credibility.
• Christian Alliance for Orphans (CAFO): CAFO is the leading US network of Christian organizations serving orphans and vulnerable children, of which CarePortal is a member. It serves as an ecosystem convener and referral source rather than a direct technology competitor, but is central to CarePortal's peer network.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

• Xx.com/_careportal

Compliance4 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles11 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about CarePortal