What Giga+ Fibra does

Giga+ Fibra is the primary consumer-facing brand of Grupo Alloha Fibra, the largest independent FTTH (Fiber to the Home) operator in Brazil. The company delivers 100% fiber-optic broadband internet to approximately 1.5 million residential and 32,000+ business customers across more than 280 cities and 13 Brazilian states (CE, DF, ES, MA, MG, MS, PA, PE, PI, PR, RJ, SE, SP), backed by a 149,000 km fiber network that the company identifies as the fourth-largest in the country.

The product portfolio centers on residential and SME broadband plans starting at 600 Mbps with a Wi-Fi 6 router provided at no incremental cost (commodato model) and free installation, plus a layered ecosystem of add-on services: Giga+ TV (OTT with 35+ live channels), bundled streaming partnerships with Globoplay, HBO Max, Telecine, Premiere, and YouTube Premium, and digital value-added services (Qualifica, Revistas Já, Mumo, Livroh, Conta Outra Vez). For enterprise customers, Giga+ offers Internet Empresarial, dedicated high-capacity links (Link Dedicado), Transport Lan to Lan, Digital E1/SIP telephony, and EXA Segurança cybersecurity. The company also resells Starlink satellite internet to serve remote and maritime geographies outside fiber coverage, and operates a three-model partner program (PaP, Outbound, Digital Agent) for indirect sales.

The business model is recurring monthly subscription across B2C and B2B segments, with ARPU driven by speed tier, bundled entertainment, and add-on services; consolidated billing through the Central do Assinante and a mobile app. GTM combines direct phone and WhatsApp sales, in-person agents, outbound call centers, digital-agent landing pages, and a dedicated B2B portal (gigamaisempresas.com.br). The brand was formed by consolidating eight previously independent regional telecom operators (Atex, FVIP, Click, Ligue, Niu, Mob, Univox, Sumicity) under Alloha Fibra, led by Lorival Luz, and the group is pursuing network expansion to over 800 cities and ~1.7 million households by 2025 through a strategic technology partnership with Huawei. The legal entity is GIGA MAIS FIBRA TELECOMUNICACOES S.A., a privately held Brazilian S.A. with 1,001–5,000 employees headquartered in Caraguatatuba and a São Paulo office.

Name

Giga+ Fibra

Legal name

GIGA MAIS FIBRA TELECOMUNICACOES S.A.

Website

https://gigamaisfibra.com.br

Company type

Private

Operating status

Operating

Headcount range

1,001–5,000 employees

Short description

Giga+ Fibra is the consumer broadband brand of Grupo Alloha Fibra, Brazil's largest independent FTTH operator, delivering 100% fiber-optic internet to ~1.5 million residential and 32,000+ business customers across 280+ cities, with bundled streaming, Wi-Fi 6, and enterprise services.

Ownership category

akta.pro rank

Product category

Telecommunications / Fiber Optic Broadband Internet

NAICS

Wired Telecommunications Carriers (517111), Wired and Wireless Telecommunications (except Satellite) (5171)

SIC

Telephone Communications (No Radiotelephone) (4813), Cable & Other Pay Television Services (4841)

akta.pro primary industry

Fiber ISPs (FTTH/FTTP Retail Providers) (HDAIADAE)

akta.pro secondary industries

Fiber-to-the-Home (FTTH) Operators (HDAIACAB), Residential Broadband CPE (DSL/Cable/Fiber Gateways) (HDAFAIAA)

Keywords

• Fiber optic broadband
• FTTH internet services
• Residential internet
• Business connectivity
• Streaming bundles

Headquarters

HQ city

Caraguatatuba

HQ country

Brazil

HQ region

Latin America

Offices2 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Infrastructure, Operations, Personnel, Technology or R&D, Supply Chain, Marketing or Sales

Revenue model

1. Residential Broadband Internet: Monthly subscription fees for 100% fiber optic internet services for residential customers. Includes bundling with streaming services and TV. Revenue model is recurring subscription with monthly billing.
2. Business/Enterprise Internet Services: Dedicated internet links and enterprise connectivity solutions for small, medium, and large businesses with priority support and additional services like EXA Segurança.
3. Streaming Service Bundles: Bundled streaming services including Globoplay, HBO Max, Telecine, Premiere, YouTube Premium, sold as add-ons to internet packages with consolidated billing.
4. Giga+ TV: IPTV/streaming service offering live TV channels and on-demand content for an additional monthly fee, integrated with internet subscription.
5. Starlink Resale: Authorized reseller of Starlink satellite internet services for areas outside fiber coverage, earning commissions on hardware kits and monthly service fees.

Pricing tiers

Go-to-market motion2 records

Distribution channels6 records

Marketing channels6 records

Core offering

Giga+ Fibra sells 100% fiber optic (FTTH) broadband internet subscriptions to residential households and business customers across Brazil, delivered over a 149,000 km fiber network covering 280+ cities. The core offering bundles high-speed internet with Wi-Fi 6 router equipment, free installation, and optional streaming services (Globoplay, HBO Max, Telecine, Premiere, YouTube Premium) consolidated into a single monthly bill. For enterprise clients, the company provides dedicated links, telephony, and digital security add-ons.

Product overview

Giga+ Fibra is a retail internet service brand of the Alloha Fibra group, the largest independent FTTH (Fiber to the Home) operator in Brazil. Its portfolio centers on residential and business broadband delivered over a 100% fiber optic network (FTTH), bundled with streaming services and digital add-ons. Core offerings include Giga+ Fibra Internet (banda larga) with Wi-Fi 6 router, Giga+ TV (OTT TV), and an array of bundled streaming platforms (Globoplay, HBO Max, Telecine, Premiere, YouTube Premium). Digital value-added services include Qualifica, Revistas Já, Mumo, Livroh, and Conta Outra Vez. For enterprises, products include Internet Empresarial, Link Dedicado, and EXA Segurança. The company also resells Starlink satellite internet and operates a partner/agent channel program. The brand was formed through the consolidation of Atex Telecom, Sumicity, Click, Ligue, Mob, Niu, Univox, VIP, and FVIP under the Alloha Fibra umbrella.

Differentiator

Problem solved

Functional benefit

Brands

• Wi-Fi 6: Latest generation wireless technology offering up to 4x faster speeds, reduced latency, and support for 100+ simultaneous device connections.
• Giga+ TV
• Globoplay Integration
• Power Wi-Fi
• Starlink Partnership

Products and services

• Giga+ Fibra Residential Internet (Banda Larga) Residential broadband internet service delivered over a 100% fiber optic FTTH network, offering plans with speeds starting at 600 Mbps, bundled with a Wi-Fi 6 router at no additional cost (comodato model) and free installation. Targeted at households and families across 280+ Brazilian cities.
• Internet Empresarial (Business Internet) Broadband internet plans tailored for small and medium enterprises, including dedicated link connectivity, digital security solutions (EXA Segurança), fixed telephony, and mobile calling packages, with priority support. Available through a dedicated business portal (gigamaisempresas.com.br).
• Link Dedicado (Dedicated Link) High-capacity dedicated internet connection for enterprise clients providing symmetric bandwidth, cybersecurity protection, and cloud connectivity for mission-critical business operations.
• Giga+ TV Over-the-top (OTT) TV service providing over 35 live TV channels and thousands of on-demand contents accessible via smartphone, tablet, computer, and Smart TVs, with up to 4 simultaneous screens and 8 profiles including parental control. Integrated with Giga+ Fibra internet subscriptions.
• EXA Segurança Digital security add-on for business clients providing antivirus, VPN, secure browser, and QR code verification to protect devices from cyber threats. Sold as part of business internet packages with priority support.
• Starlink Satellite Internet (Resale) Satellite internet service resold by Giga+ Fibra under an authorized Starlink reseller partnership, covering residential, travel, and maritime (boat) use cases with unlimited data plans and speeds up to 400+ Mbps. Targets customers in remote areas not served by fiber coverage.
• Globoplay Streaming Bundle Globoplay streaming service bundled with Giga+ Fibra internet plans, offering two tiers: Padrão com Anúncios (3 screens, with ads) and Premium (5 screens, ad-free, 26 live channels including sports). Activated through the Giga+ Fibra subscriber portal.
• HBO Max Streaming Bundle HBO Max streaming service bundled with Giga+ internet plans, featuring HBO, Discovery, Warner Bros., Cartoon Network, and DC Universe content, accessible via the Giga+ TV platform.
• Telecine Streaming Bundle Brazilian premium film streaming service bundled with internet packages, offering 6 live cinema channels and a catalog of hit movies.
• Premiere Streaming Bundle Brazilian sports streaming service bundled with Giga+ internet plans, providing extensive coverage of Brazilian football including State Championships and Brasileirão Series A and B.
• YouTube Premium Streaming Bundle YouTube Premium ad-free experience bundled with Giga+ internet plans, allowing background playback, offline downloads, and no advertisements.

Quantifiable outcome

• Up to 4x faster Wi-Fi with Wi-Fi 6 technology
• +3 more outcomes

Named customers1 record

Segments4 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature5 records

Partnerships

Eight partnerships are on record, tiered core.

• HuaweicoreTechnology or IntegrationStrategic technology partnership for optical fiber network modernization and expansion. Huawei provides advanced fiber technology including FTTR (Fiber to the Room), Wi-Fi 6 solutions, and cloud services. This partnership enabled Giga+ Fibra to expand its network to over 800 cities and serve approximately 1.7 million households by 2025.
• GloboplaycoreTechnology or IntegrationBundled streaming partnership offering Globoplay Padrão (with ads) and Premium (ad-free with 26 live channels) plans as add-ons to internet subscriptions. Includes activation support through Giga+ Fibra app and Central do Assinante.
• HBO MaxcoreTechnology or IntegrationStreaming service partnership offering HBO Max as part of bundled entertainment packages with Giga+ Fibra internet.
• TelecinecoreTechnology or IntegrationStreaming partnership offering Telecine channels and content as bundled add-on to internet services.
• Premiere (Globo)coreTechnology or IntegrationSports streaming partnership offering Premiere for Brazilian football coverage as bundled package with internet.
• YouTube PremiumcoreTechnology or IntegrationStreaming partnership offering YouTube Premium ad-free experience as bundled benefit with internet plans.
• Starlink (SpaceX)coreChannel Partner/ Reseller/ DistributorAuthorized reseller partnership for Starlink satellite internet services. Giga+ Fibra offers Starlink plans (Residential, Travel, Boat) to customers in areas outside fiber coverage. Service and installation are provided by Starlink directly.
• Alloha Fibra (Parent Company)coreOthersGiga+ Fibra is a brand of Grupo Alloha Fibra, the largest independent FTTH (Fiber to the Home) company in Brazil. Alloha Fibra includes 9 integrated commercial brands (Giga+ Fibra, Atex, FVIP, Click, Ligue, Niu, Mob, Univox, VIP) focused on B2C, B2B, and network infrastructure.

Scale indicators7 records

Recent moves8 records

Expansion highlights5 records

Direct peers

• Americanet: Independent Brazilian fiber ISP serving residential and SME customers across several states. Operates a multi-city fiber model very similar to Giga+ Fibra and competes for the same mid-market customer base.
• Brisanet: Independent Brazilian fiber ISP focused on the Northeast region, with a regional multi-state FTTH footprint similar to Giga+'s Alloha group. Closest peer in business model as a non-incumbent fiber-only operator.
• Vero Internet: Brazilian independent fiber ISP focused on smaller cities and interior regions. Closely mirrors Giga+'s strategy of expanding 100% FTTH into underserved markets outside the largest capitals.
• Unifique: Independent Brazilian fiber and telecom operator with strong presence in Santa Catarina and southern states. Directly comparable as a regional fiber ISP competing in similar mid-sized city markets.

Broad incumbents

• TIM Brasil: Major Brazilian mobile carrier that has expanded into fixed broadband (TIM Live) using FTTH. Competes with Giga+ for residential fiber subscribers, especially via mobile + fixed convergence offers.
• Oi: Legacy Brazilian carrier with fiber broadband (Oi Fibra) and enterprise services. Operates in many of the same geographies as Giga+ and competes for both residential and SME customers.
• Vivo (Telefônica Brasil): Largest telecom operator in Brazil offering fiber broadband, mobile, pay-TV and enterprise services. Competes head-to-head with Giga+ Fibra in residential and business FTTH, but on a national, multi-product scale that dwarfs Giga+'s footprint.
• Claro (América Móvil): Major Brazilian telecom operator offering HFC and FTTH broadband, mobile and pay-TV. Overlaps with Giga+ in residential fiber markets and bundles, leveraging its nationwide HFC footprint and mobile cross-sell.

Regional players

• Desktop (ALGAR Telecom): Brazilian telecom group offering fiber broadband, enterprise services and mobile across multiple states. Comparable as a regional fiber ISP plus B2B operator, though with a stronger enterprise tilt than Giga+.
• Ligga Telecom: Regional Brazilian fiber and telecom operator (formerly Copel Telecom) serving Paraná and adjacent states. Comparable as a state-focused fiber ISP with bundled residential and enterprise services.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

• YouTubeyoutube.com/@GigaMaisFibra
• Facebookfacebook.com/gigamaisfibraoficial
• Instagraminstagram.com/gigamaisfibra
• Xx.com/gigamaisfibra
• LinkedInlinkedin.com/company/giga-fibra

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Subsidiaries8 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Giga+ Fibra