The City of Rawlins

What The City of Rawlins does

The City of Rawlins is an incorporated municipal government in south-central Wyoming, serving as the county seat of Carbon County since 1886. It operates through departments spanning Police, Fire, Public Works (Utilities, Streets, Cemetery, Landfill, Recycling, Fleet, Facilities), Parks & Recreation, Community Development, Finance, City Clerk, City Attorney, and Municipal Court, delivering services to residents, local businesses, and visitors of Rawlins. The City runs a CivicPlus CivicEngage platform powering the official website (rawlinswy.gov), which integrates Notify Me (email/SMS alerts via AlertSense), RequestTracker for citizen-issue routing, and online utility payments via Xpress Bill Pay, alongside standard OAuth sign-on (Apple, Facebook, Google, Microsoft). Recreation assets include the Rawlins Family Recreation Center (3 gymnasiums, walking track, weight room, racquetball, indoor pistol range), the 18-hole Rochelle Ranch Golf Course (open April–October), an outdoor shooting complex (skeet, trap, rifle, pistol, archery), and 7.5 miles of paved walking trails.

Revenue is generated through a hybrid model: recurring monthly utility billing (water, sewer) to residents and commercial accounts with a proposed 3% rate increase; transaction-based municipal fees and licenses (business, liquor, construction permits, animal licenses, facility rentals, cemetery, landfill); recreation memberships and daily fees at the golf course, recreation center, and shooting ranges; and a newly introduced 2.5% credit/debit card processing convenience fee on General Fund-supported services effective July 1, 2026. Service delivery combines in-person access at City Hall (521 W. Cedar Street) and department locations with self-serve digital channels. The City partners with CivicPlus, Xpress Bill Pay, AlertSense, Rocky Mountain Power, the Downtown Development Authority, Carbon County Senior Services, WYDOT, and the Carbon County Visitors Council to deliver services and infrastructure.

Name

The City of Rawlins

Legal name

The City of Rawlins

Website

https://rawlinswy.gov

Company type

Private

Founded year

1886

Operating status

Operating

Headcount range

51–100 employees

Short description

The City of Rawlins is a Wyoming municipal government and Carbon County seat providing utilities, public safety, parks and recreation, public works, and administrative services to residents, businesses, and visitors.

Ownership category

akta.pro rank

Product category

Municipal Government Services

NAICS

Water Supply and Irrigation Systems (221310), Solid Waste Landfill (562212), Sewage Treatment Facilities (22132), Waste Collection (56211)

SIC

Water Supply (4941), Refuse Systems (4953), Sanitary Services (4950)

akta.pro primary industry

Raw Water Conveyance & Transmission (Aqueducts, Mains, Pumping Stations) (EUANAAAB)

akta.pro secondary industries

Special Waste Transfer (Tires, Mattresses, Appliances) (BPALABAG), Eco-Friendly Disposal, Recycling & Donation Hauling (HSAIAOAJ)

Keywords

• Municipal government services
• Public utilities
• Public safety services
• Parks and recreation
• Community development

Headquarters

HQ city

Rawlins

HQ country

United States

HQ region

North America

Offices10 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Supply Chain, Others

Revenue model

1. Utility Billing: Water, sewer, and utility services billed monthly to residents and businesses. The city announced a 3% proposed rate increase and a 2.5% card processing convenience fee on credit/debit payments for city services.
2. Municipal Fees and Licenses: Various fees including business licenses, construction permits, animal licenses (city tags), facility rentals, cemetery services, landfill fees, and other municipal services.
3. Trash Collection Services: Private trash collection services facilitated by the city - companies Dirty Boyz (321-3874) and Wyoming Waste Management (307-324-5494) operate within the city.
4. Recreation Services: Parks & Recreation facilities including Rochelle Ranch Golf Course (memberships and daily rates), Rawlins Family Recreation Center (memberships), and shooting ranges generate revenue through daily rates and memberships.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels6 records

Core offering

The City of Rawlins is a municipal government that provides essential public services to residents, businesses, and visitors within Rawlins, Wyoming. Its core offerings include water and sewer utility billing, police and fire protection, public works (streets, landfill, recycling, cemetery), parks and recreation programs, community development/permitting, and municipal court services. It also operates recreational facilities including the Rawlins Family Recreation Center, the 18-hole Rochelle Ranch Golf Course, and indoor/outdoor shooting ranges, supported by a CivicPlus-based website featuring the Notify Me alert system, RequestTracker, and online bill pay via Xpress Bill Pay.

Product overview

The City of Rawlins operates a CivicPlus-based civic engagement platform providing digital access to municipal services. The portfolio includes Recreation Services (Rawlins Family Recreation Center, Rochelle Ranch Golf Course, Indoor/Outdoor Shooting Ranges, Parks), Public Works (Utilities, Streets, Cemetery, Landfill, Recycling), Public Safety (Police and Fire departments), Community Development, and Citizen Engagement tools (Notify Me alerts, RequestTracker, online payments). The city offers these services at various facilities throughout Rawlins, WY.

Differentiator

Problem solved

Functional benefit

Products and services

• Water and Sewer Utility Services Monthly water and sewer utility billing delivered to residential and commercial customers within city limits, including water treatment and wastewater treatment operations. The City announced a 3% proposed utility rate increase and a 2.5% card processing convenience fee (effective July 1, 2026) on credit/debit payments for General Fund-supported city services.
• Rawlins Family Recreation Center Indoor recreation facility at 1616 Harshman Street featuring 3 gymnasiums, a walking track, weight room, racquetball courts, cardio equipment, fitness facilities, child care, and multi-purpose rooms. Open to residents and visitors with memberships and day passes.
• Rochelle Ranch Golf Course 18-hole award-winning municipal golf course at 2808 E. Rochelle Drive, open April through October, featuring a pro shop, driving range, restaurant, and scenic Wyoming views. Operates with memberships and daily rates.
• Indoor and Outdoor Shooting Ranges Outdoor Shooting Complex at 2201 E. Gun Club Road offering skeet, trap, rifle, pistol, and archery. Indoor Pistol Range at the Recreation Center features 9 automated lanes for .22 rifles and most pistols, open during winter months.
• Police Services Municipal police services at 215 5th Street, including Patrol, Investigations, Communications and Records, Animal Control, and Victim Assistance Program. Lobby open 24 hours/seven days per week; non-emergency/dispatch line 307-328-4530.
• Fire and Emergency Services Municipal fire services at 320 W. Walnut Street, including fire suppression, inspections, public education, and volunteer opportunities. Approximately 7 personnel including a Battalion Chief, Fire Captains, Senior Engineer, Firefighters, and Fire Engineers. Contact: 307-328-4596.
• Public Works Services Municipal public works at 915 3rd Street covering Streets Division, Cemetery Division, Landfill, Recycling Center, Facilities Maintenance, Fleet Maintenance, and Water and Wastewater Treatment operations.
• Community Development and Permitting Planning, zoning, code enforcement, construction permitting, and business development services. Issues business licenses, liquor licenses, building permits, and coordinates with the Downtown Development Authority on economic development.
• City Clerk and Municipal Court Services City clerk services, council meeting coordination, elections administration, public records, and municipal court services at City Hall, 521 W. Cedar Street.
• RequestTracker Citizen Request Service Online concern and request submission system connecting citizens with departments including Animal Control, City Clerk, Community Development, Finance, Fire, Human Resources, Parking, Public Works, and Recreation.
• Online Utility Bill Pay Online payment processing for utility bills and city services via Xpress Bill Pay integration accessible through rawlinswy.gov.

Quantifiable outcome

• 7.5 miles of paved walking trails
• +2 more outcomes

Named customers3 records

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration9 records

Feature3 records

Partnerships

Six partnerships are on record, tiered core and minor.

• CivicPluscoreTechnology or IntegrationWebsite platform provider powering the official City of Rawlins website (rawlinswy.gov) with civic engagement features including Notify Me alerts, RequestTracker, calendars, and online payment processing through CivicEngage platform.
• Rocky Mountain PowerminorOthersElectrical utility provider referenced for decorative street lights and other reported electrical issues in the city.
• Downtown Development AuthoritycoreStrategic or Co-development PartnerDDA located at 116 4th Street, Rawlins works with the city on downtown revitalization, historic preservation, and economic development. Pamela Thayer serves as Executive Director.
• Carbon County Senior Services - Rawlins Senior CenterminorStrategic or Co-development PartnerPartnership for community bus service providing transportation by van, with handicap service available through referral.
• WYDOT (Wyoming Department of Transportation)coreStrategic or Co-development PartnerWYDOT Pedestrian Underpass Construction project in partnership with the City of Rawlins for infrastructure improvements.
• Carbon County Visitors CouncilcoreGTM or Marketing PartnerRegional tourism partnership promoting Rawlins and Carbon County attractions including historic sites, outdoor recreation, and community events to visitors.

Scale indicators6 records

Recent moves6 records

Expansion highlights5 records

Others

• CivicPlus: Civic engagement platform provider that powers Rawlins' digital infrastructure (Notify Me, RequestTracker, online payments), making it the most directly enabling technology counterpart for the City's service delivery model.
• Granicus: Civic engagement and government experience software provider serving municipalities with comparable digital-service and citizen-communication capabilities to those Rawlins deploys via CivicPlus.

Broad incumbents

• City of Cheyenne: Wyoming's capital and largest city, operating the same full municipal service stack (utilities, public safety, recreation, public works) at greater scale, making it the natural broader incumbent benchmark for Rawlins.

Direct peers

• City of Evanston: Small Wyoming municipality providing the same core services (water, sewer, refuse, recreation, public safety, public works) at a scale and budget envelope comparable to Rawlins.
• City of Laramie: Wyoming university city offering water, sewer, refuse, recreation, and public safety services to a population base of comparable scale, with similar small-city operational economics.
• City of Rock Springs: Wyoming energy-sector municipality of comparable population size operating water, sewer, landfill, recreation, police, and fire services with a similar economic-base profile tied to extractive industries.
• City of Casper: Wyoming's second-largest city, providing a comparable portfolio of water, sewer, refuse, recreation, police, fire, and public works services to a similar mountain-west population base anchored by energy-sector employment.
• City of Sheridan: Wyoming municipality of comparable size and service scope, operating utilities, recreation, public safety, and public works with similar small-city budget and staffing constraints.
• City of Gillette: Wyoming coal-energy municipality operating a comparable municipal service portfolio with similar exposure to extractive-industry economic cycles.

Regional players

• Town of Jackson: Wyoming resort town operating municipal services with an unusually strong tourism-revenue mix, providing a comparable benchmark for Rawlins' visitor-driven recreation economics (golf, shooting, events).

Market position

Strengths4 records

Weaknesses5 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

• YouTubeyoutube.com/channel/UCMqh3RaXOV4qFKoZRRA3swQ
• Facebookfacebook.com/rawlinsgovernment
• LinkedInlinkedin.com/company/city-of-rawlins

Revenue estimate

Valuation estimate

Number of profiles

Profiles13 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about The City of Rawlins