What Miller and Carter does

Miller & Carter is a UK-based premium steakhouse chain founded in 2006 and operated as a brand by Mitchells & Butlers Leisure Retail Ltd, a subsidiary of London-listed Mitchells & Butlers plc (LSE: MAB). The chain operates 126+ dine-in locations across England, Scotland, and Wales and serves the general public, families, and business diners seeking accessible premium steakhouse dining. Its core product is prime British and Irish beef aged for a minimum of 30 days (Master of Steak accreditation from the Craft Guild of Chefs), extended through 50-day aged Black Angus cuts, Wagyu, sharing steaks, and complementary non-steak menu items (burgers, fish, vegetarian, vegan, and Coeliac Society-accredited gluten-free options).

The underlying technology and operational platform centre on the wet aging process (30-day minimum, 50-day premium), proprietary recipes (notably the beef dripping sauce with red wine reduction and signature dressings), flame-grilled cooking, and standardized accompaniments (onion loaf, lettuce wedge with five dressing options, choice of steak sauce). Customer access is enabled through company-owned restaurants, a proprietary Android/iOS app and website for reservations, takeaway, and gift cards, alongside third-party delivery via Uber Eats, Just Eat, and Deliveroo. A loyalty programme (Masters of Steak Club) and discount partnerships (NHS, Blue Light Card) support repeat visitation.

Miller & Carter's business model is consumer-pay per-cover restaurant dining supplemented by transactional takeaway/delivery revenue and prepaid gift card sales. Pricing spans a fixed-price lunch (2 courses from £19.95, 3 courses from £22.95), à la carte steaks (£17–£82.95), and seasonal festive menus (£30–£50 per person, Christmas Day from £106). Revenue is not separately disclosed; the brand sits within the broader Mitchells & Butlers plc group rather than as a standalone public entity.

Name

Miller and Carter

Legal name

Miller and Carter (operated by Mitchells & Butlers Leisure Retail Ltd)

Website

https://millerandcartermenue.co.uk

Company type

Private

Founded year

2006

Operating status

Operating

Short description

Miller & Carter is a UK premium steakhouse chain operating 126+ dine-in locations across England, Scotland, and Wales, serving general diners, families, and business customers with aged prime beef steaks and ancillary takeaway, delivery, and gift card services.

Ownership category

akta.pro rank

Product category

Premium Steakhouse Restaurants

NAICS

Food Services and Drinking Places (722)

SIC

Retail-Eating & Drinking Places (5810), Retail-Eating Places (5812)

akta.pro primary industry

Steakhouses & Seafood Restaurants (THAFACAE)

Keywords

• Premium steakhouse dining
• Aged beef steaks
• Casual dining restaurants
• Steakhouse chain UK
• Restaurant dining experience

Headquarters

HQ city

Birmingham

HQ country

United Kingdom

HQ region

Europe

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Supply Chain, Operations, Personnel, Marketing or Sales, Infrastructure

Revenue model

1. Restaurant Dining (Food & Beverage): In-restaurant dining generates the primary revenue stream. Guests pay à la carte prices for steaks (starting from £17 for rump up to £82.95 for premium sharing cuts), mains, starters, desserts, and drinks. Every steak includes accompaniments (onion loaf, lettuce wedge, steak sauce) as part of the dining experience.
2. Takeaway and Delivery: Takeaway and delivery orders placed via the Miller & Carter app, official website, or third-party platforms (Uber Eats, Just Eat, Deliveroo). Customers select and pay for menu items for collection or home delivery.
3. Gift Cards and Vouchers: Prepaid gift cards sold in amounts from £5 to £200, available as physical cards or e-gift cards via the website, in-restaurant, or through authorized third-party retailers (Tesco, Buy a Gift). Gift cards do not expire and can be used for any purchase at any UK location.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels5 records

Core offering

Miller & Carter is a UK-based premium steakhouse chain operating 126+ restaurant locations across England, Scotland, and Wales. It sells expertly aged British and Irish steaks (30-day minimum, with 50-day Black Angus and Wagyu premium options), alongside burgers, sharing cuts, sides, and seasonal menus. The business also offers takeaway and delivery via its own apps and third-party platforms, gift cards, a loyalty programme (Masters of Steak Club), and special occasion menus (Christmas, Valentine's, Sunday Lunch).

Product overview

Miller and Carter is a UK-based premium steakhouse restaurant chain with 126+ locations across England, Scotland, and Wales. The core product offering centers on expertly aged premium steaks, including 30-day aged British & Irish steaks (accredited as Master of Steak by the Craft Guild of Chefs), 50-day aged Black Angus premium cuts, and luxury Wagyu steaks. The menu extends to prime burgers, surf & turf combinations, sharing steaks for special occasions, and a comprehensive selection of sides, sauces, and desserts. Beyond the core dining experience, the company offers takeaway and delivery services through its own app and third-party platforms (Uber Eats, Just Eat, Deliveroo), gift cards, a loyalty program (Masters of Steak Club), and seasonal menus for Christmas, Valentine's Day, and Sunday roasts. The restaurant accommodates dietary requirements including vegan, vegetarian, and gluten-free options. Miller & Carter is owned by Mitchells & Butlers and positions itself as the most accessible quality steakhouse in Britain.

Differentiator

Problem solved

Functional benefit

Quantifiable outcome

• 51/60 overall score — highest total among UK steakhouse chains in independent ranking
• +2 more outcomes

Named customers1 record

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration8 records

Feature3 records

Partnerships

Four partnerships are on record, tiered core and minor.

• Mitchells & Butlers Leisure Retail LtdcoreOthersMiller & Carter is owned and operated by Mitchells & Butlers Leisure Retail Ltd, a division of Mitchells & Butlers plc, one of the UK's largest operators of eating and drinking outlets. The parent company provides central operations, brand management, and infrastructure support across the Miller & Carter chain.
• Uber Eats, Just Eat, and DeliveroominorChannel Partner/ Reseller/ DistributorThird-party food delivery platforms that enable Miller & Carter to offer takeaway and delivery services. Availability varies by location. These partnerships extend the brand's reach to customers who prefer ordering through aggregator apps.
• Tesco and Buy a GiftminorChannel Partner/ Reseller/ DistributorAuthorised third-party retailers for Miller & Carter gift cards and vouchers. Tesco and Buy a Gift offer promotional gift card deals (such as bonus amounts on purchases) and balance-checking facilities alongside the brand's own sales channels.
• Blue Light Card and NHS Discount ProgrammeminorGTM or Marketing PartnerMiller & Carter offers a 10% discount on food bills for NHS workers and Blue Light Cardholders (emergency service workers). This partnership provides exclusive savings to essential workers as part of the brand's community engagement strategy.

Scale indicators3 records

Recent moves6 records

Expansion highlights5 records

Emerging players

• Wagamama: UK-headquartered pan-Asian casual dining chain. Comparable as a UK casual dining chain of similar scale targeting similar demographics, though with a different cuisine focus.
• Harvester: UK casual dining chain known for grills and roasts. Comparable as a UK chain dining operator with a grill-led menu at a more accessible price tier than Miller & Carter.
• Toby Carvery: UK carvery-focused casual dining chain. Comparable as a UK chain dining brand with broad demographic appeal and nationwide estate, though focused on carvery rather than steaks.

Direct peers

• Hawksmoor: UK-based premium steakhouse group ranked #1 overall in the UK steakhouse scorecard. Directly comparable as a premium British steakhouse operator competing for the same high-end steak occasion.
• Flat Iron: London-headquartered UK steakhouse chain offering premium steaks at accessible price points. Directly competes with Miller & Carter in the mid-market premium steak segment.
• Gaucho: Argentine-inspired premium steakhouse chain operating across the UK. Directly comparable as a chain steakhouse concept positioned at the premium end of the UK market.
• Marco Pierre White Restaurants: Celebrity-chef branded UK steakhouse and grill restaurants. Comparable as premium-branded steakhouse venues targeting celebratory dining occasions.

Broad incumbents

• Whitbread (Premier Inn & restaurant brands): UK-listed hospitality group operating restaurant brands alongside Premier Inn. Comparable as a large-scale UK hospitality operator with food-and-beverise brand portfolio.
• Outback Steakhouse: Global steakhouse chain. Comparable as a large-scale chain steakhouse operator, though US-led and more casual value-positioned than Miller & Carter.
• The Ivy Collection: Well-established upscale British restaurant group with multiple locations. Comparable as a polished full-service UK dining brand, though broader in menu than a steakhouse specialist.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/MillerandCarter
• Facebookfacebook.com/millerandcarter
• Instagraminstagram.com/millerandcarter
• Pinterestpinterest.com/millerandcartermenu

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Miller and Carter